347 Courses

Empower yourself with our Confidence Building Training: Personal Development Skills course. Enhance your self-assurance, communication prowess, and leadership abilities. Gain practical strategies to overcome obstacles, project confidence in the workplace, and cultivate respectful relationships. Elevate your personal and professional growth with expert guidance and interactive learning experiences.

Are you someone who is interested in emotional intelligence? Or are you someone who helps people or organization in human development? If so, then this course will surely be able to help you learn the important lessons about emotional intelligence mindfulness and empathy! Description: To become an expert in Emotional Intelligence, Mindfulness and Empathy you will need special and advanced skills in understanding human emotions. In this course, you will be able to learn self-management, awareness, regulation, motivation, and empathy. You will also be able to manage and help other manage own emotions. You will also be able to learn how to communicate verbally and non-verbally with other people. Moreover, you will learn about emotional intelligence and how to balance optimism and pessimism to succeed in your chosen life path. Who is the course for? Professionals and experts in human emotional capacity and developmental skills. People who have an interest in learning about emotional intelligence mindfulness and empathy. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Emotional Intelligence, Mindfulness and Empathy Training course is a useful qualification to possess, and would be beneficial for the following careers: Emotional Management Consultant Human Resource Manager Human Development Specialist Life Coach and Mentor Organization Development Manager. Emotional Intelligence, Mindfulness and Empathy Training Module One - Getting Started 01:00:00 Module Two - What is Emotional Intelligence 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Emotional Intelligence, Mindfulness and Empathy Training- Activities 00:00:00 Mock Exam Mock Exam- Emotional Intelligence, Mindfulness and Empathy Training 00:20:00 Final Exam Final Exam- Emotional Intelligence, Mindfulness and Empathy Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 1 Days 6 CPD hours For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication 3 - Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place 4 - Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed 5 - Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures 6 - Speaking Like a STAR S = Situation T = Task A = Action R = Result Summary 7 - Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others 8 - Asking Good Questions Open Questions Closed Questions Probing Questions 9 - Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies 10 - Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips 11 - Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Getting Started Welcome And Getting To Know Your Instructor 00:03:00 What will You Learn 00:03:00 Who Is This Course For 00:03:00 Prepare Your Presentation Step 1 - Preparation 00:03:00 Step 2 - Get To Know Your Audience 00:03:00 Step 3 - Set Your Objectives 00:03:00 Step 4 - Consider Your Approach 00:03:00 Step 5 - Make A Presentation Plan 00:02:00 Step 6 - Presentation Strategies & Techniques - Giving People A Reason To Listen 00:03:00 Step 6 - Presentation Skills 00:04:00 Step 6 - Effective Communication 00:03:00 Step 6 - Verbal Communication 00:06:00 Step 6 - Motivational Language 00:02:00 Step 6 - Non Verbal Communication 00:08:00 Step 6 - Telling Stories 00:01:00 Step 6 - Memorable Content 00:03:00 Step 6 - RER Method 00:01:00 Step 6 - Using Case Studies 00:02:00 Step 6 - Calming The Nerves 00:04:00 Step 7 - Prepare Your Materials 00:10:00 Step 8 - Practice 00:02:00 Step 9 - Evaluation 00:03:00 Step 10 - Presentation Day 00:02:00 Contingencies 00:03:00 The Final Word Guest Interview 00:04:00 Wrap Up 00:02:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Are you willing to develop your interpersonal skills and become successful in life? Then you don't have to worry! You will be able to learn and acquire the right interpersonal skills you need in this very comprehensive and well-designed course. Description: Interpersonal skills are one of the important requirement if you want to become a dynamic and charismatic person. Being able to charm your way with your potential clients will be very helpful. If you are having a hard time with interpersonal skills, then you will learn it through this course. You will know the importance of verbal skills of asking questions and communicating with power. You will also learn about nonverbal communication through this course. Learn how to make a powerful impact that will last and help in the success of your career and the organisation you are working with. Who is the course for? Entrepreneurs or any professionals who need to acquire interpersonal skills. People who have an interest in knowing what interpersonal skills are. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Developing Interpersonal Skills Course would be beneficial for the following careers: Businessmen Entrepreneur Director Project Manager Supervisor Team Leader. Developing Interpersonal Skills Course Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Developing Interpersonal Skills Course- Activities 00:00:00 Mock Exam Mock Exam- Developing Interpersonal Skills Course 00:20:00 Final Exam Final Exam- Developing Interpersonal Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course is designed to equip you with the necessary skills that will help you deliver compelling and memorable presentations. Whether you are a student who has to make a presentation as an assignment or a professional who has to give an effective presentation in a work or business setting, you can benefit from this course. Description: Presenting information in a clear and compelling way is very necessary to get your perspective across and, today, presentation skills are precious in almost every field. The course will provide you with necessary presentation skills that will make speaking in public not so much overwhelming but rather more fun. It will likewise help you create compelling presentations and provide tips and techniques for successfully delivering presentations. Who is the course for? This course would be ideal for anyone who has to deliver a presentation. This course would be beneficial to Managers, Entrepreneurs Teachers, trainers, instructors, Educators, Management trainees or students. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Presentation Skills Training Course is a useful qualification to possess, and would be beneficial for the following careers: Public speaker Excellent business presenter Telesales Executives Tutor This course could help anyone who needs to present in front of others as part of their career and would be useful for university students. Management - Presentation Skills Training Module One - Getting Started 01:00:00 Module Two - Creating the Program 00:30:00 Module Three - Choosing Your Delivery Methods 00:30:00 Module Four - Verbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Overcoming Nervousness 01:00:00 Module Seven - Creating Fantastic Flip Charts 00:30:00 Module Eight - Creating Compelling PowerPoint Presentations 01:00:00 Module Nine - Wow 'Em with the Whiteboard 00:30:00 Module Ten - Vibrant Videos and Amazing Audio 01:00:00 Module Eleven - Pumping it Up a Notch 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Management - Presentation Skills Training- Activities 00:00:00 Mock Exam Mock Exam- Presentation Skills Training Course 00:20:00 Final Exam Final Exam- Presentation Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unlock the potential to transform your social interactions and build meaningful relationships with our 'Master Social Skills and Build Strong Connections' course.

Join our Equality & Diversity course and gain the skills and knowledge to promote diversity and inclusion in your workplace. From understanding diversity and stereotypes to coping with discrimination and dealing with diversity complaints, you'll learn how to become an ally and advocate for diversity. This Equality & Diversity course is designed to provide you with an in-depth understanding of the concept of diversity and how to promote inclusion in the workplace. You will learn about understanding stereotypes and breaking down the barriers that prevent diversity. Additionally, you will gain knowledge of verbal and non-verbal communication skills, being proactive in promoting diversity, and coping with discrimination. You will also learn how to deal with diversity complaints as a person, a manager, and an organisation. After completing this Equality & Diversity course, you will be able to: Understand and promote diversity in the workplace. Break down stereotypes and barriers that prevent diversity. Communicate effectively with people from diverse backgrounds. Be proactive in promoting diversity and inclusion. Deal with discrimination and diversity complaints. Understand the role of managers and organisations in promoting diversity. What will make you stand out? Upon completion of this online Equality & Diversity course, you will gain the following: CPD QS Accredited Equality & Diversity course. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Equality & Diversity course at your own pace. Study for the Equality & Diversity course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Equality & Diversity is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Equality & Diversity and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Equality & Diversity course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Equality & Diversity course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Diversity 15:59 1: Understanding Diversity Preview 15:59 Module 02: Exploring Stereotypes 03:09 2: Understanding Stereotypes 03:09 Module 03: Breaking Down the Barriers 05:50 3: Breaking Down the Barriers 05:50 Module 04: Oral Communication Abilities 08:48 4: Verbal Communication Skills 08:48 Module 05: Non-Verbal Interaction Abilities 05:04 5: Non-Verbal Communication Skills 05:04 Module 06: Taking Initiative 08:33 6: Being Proactive 08:33 Module 07: Managing Discrimination Challenges 10:19 7: Coping with Discrimination 10:19 Module 08: Addressing Diversity Concerns Individually 03:46 8: Dealing with Diversity Complaints as a Person 03:46 Module 09: Addressing Diversity Concerns in a Managerial Role 03:30 9: Dealing with Diversity Complaints as a Manager 03:30 Module 10: Addressing Diversity Concerns as an Organisational Entity 07:11 10: Dealing with Diversity Complaints as an Organization 07:11 Who is this course for? This Equality & Diversity course is ideal for: Those who are interested in working in an inclusive and diverse environment. Individuals who are looking for a career change. Those who are looking to improve their skills and knowledge in promoting diversity and inclusion. Those who are interested in working in a fast-paced and dynamic environment. Individuals who are looking to develop their communication and problem-solving skills. Requirements Without any formal requirements, you can delightfully enrol in this Equality & Diversity course. Career path Upon completing this Equality & Diversity course, you may pursue the following career paths: Diversity and Inclusion Officer (£30,000 - £45,000 per year) Equality and Diversity Consultant (£35,000 - £50,000 per year) Human Resources (HR) Manager (£35,000 - £55,000 per year) Diversity and Inclusion Trainer (£40,000 - £60,000 per year) Diversity and Inclusion Advisor (£45,000 - £70,000 per year)

Emotional intelligence is known as the capacity to know, control, and express your own emotions. This capacity will help you handle interpersonal relationships with empathy. To become an expert in emotional intelligence mindfulness and empathy, you need skills in understanding and interpreting human emotions. This course will help you understand emotional intelligence and mindfulness. This will benefit anyone who wants to have a career in mental health who is interested in learning the important mindfulness skills. Course Highlights Extended Diploma in Emotional Intelligence and Mindfulness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Emotional Intelligence and Mindfulness into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 14 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Emotional Intelligence and Mindfulness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Emotional Intelligence and Mindfulness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Emotional Intelligence and Mindfulness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Emotional Intelligence and Mindfulness Module One - Getting Started FREE 01:00:00 Module Two - What is Emotional Intelligence FREE 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Emotional Intelligence, Mindfulness and Empathy Training Course Online- Activities 00:00:00 Mock Exam Mock Exam- Extended Diploma in Emotional Intelligence and Mindfulness 00:30:00 Final Exam Final Exam- Extended Diploma in Emotional Intelligence and Mindfulness 00:30:00

Description: Presentation skills are required for professionals, especially communication-related professionals. This skill is developed through education and experience. However, if you are someone who does not feel confident in your presentation skills yet, then you might want to consider practicing it through this course. Become more confident and at ease in presenting that it will feel like you are a natural presenter. Who is the Public Speaking course for? Professionals who are having hard time to express themselves in public People who have an interest in Public Speaking Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Public Speaking course for Beginners is a useful qualification to possess to people who are having a hard time speaking in public or giving public speeches. This could help especially in careers such as: Businessmen Communication Specialist Marketing Manager Promotions Staff Sales Agent Strategist. Presentation Skills Introduction FREE 00:30:00 Identifying your purpose FREE 00:15:00 Preparing your speech 00:30:00 Preparing your visual aids 01:00:00 Creating a mock presentation 00:30:00 Eliminate stage fright and build your self confidence 01:00:00 Incorporating your personality into your presentation 01:00:00 Extra stuff you need to help you convey a high-impact message 01:00:00 Surveying the audience 00:30:00 The all important Q&A session 00:30:00 Getting your audience engaged 01:00:00 Items of preparation prior to your presentation 01:00:00 Management Presentation Module One - Getting Started 01:00:00 Module Two - Creating the Program 00:30:00 Module Three - Choosing Your Delivery Methods 00:30:00 Module Four - Verbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Overcoming Nervousness 01:00:00 Module Seven - Creating Fantastic Flip Charts 00:30:00 Module Eight - Creating Compelling PowerPoint Presentations 01:00:00 Module Nine - Wow 'Em with the Whiteboard 00:30:00 Module Ten - Vibrant Videos and Amazing Audio 01:00:00 Module Eleven - Pumping it Up a Notch 01:00:00 Module Twelve - Wrapping Up 01:00:00 Professional Presentation Skills Diploma - Activities 00:00:00 Mock Exam Final Exam