Cademy logoCademy Marketplace
  • Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

Course Images

Communication Strategies 1 Day Training in Aberdeen

Communication Strategies 1 Day Training in Aberdeen

By Mangates

Booking options

£595 - £795

Book
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered In-Person

  • Full day

  • Advanced level

Description

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

For the better part of everyday, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. 

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Learning Objectives:

This workshop will help teach participants how to: 

  • Identify common communication problems that may be holding them back

  • Develop skills in asking questions

  • Identify what their non-verbal messages are telling others

  • Develop skills in listening actively and empathetically

  • Enhance their ability to handle difficult situations

  • Deal with situations assertively

Agenda:

Module One: The Big Picture

  • What is Communication?

  • How Do We Communicate?

  • Other Factors in Communication

Module Two: Understanding Communication Barriers

  • An Overview of Common Barriers

  • Language Barriers

  • Cultural Barriers

  • Differences in Time and Place

Module Three: Paraverbal Communication Skills

  • The Power of Pitch

  • The Truth about Tone

  • The Strength of Speed

Module Four: Non-Verbal Communication

  • Understanding the Mehrabian Study

  • All About Body Language

  • Interpreting Gestures

Module Five: Speaking Like a STAR

  • S = Situation

  • T = Task

  • A = Action

  • R = Result

  • Summary

Module Six: Listening Skills

  • Seven Ways to Listen Better Today

  • Understanding Active Listening

  • Sending Good Signals to Others

Module Seven: Asking Good Questions

  • Open Questions

  • Closed Questions

  • Probing Questions

Module Eight: Appreciative Inquiry

  • The Purpose of AI

  • The Four Stages

  • Examples and Case Studies

Module Nine: Mastering the Art of Conversation

  • Level One: Discussing General Topics

  • Level Two: Sharing Ideas and Perspectives

  • Level Three: Sharing Personal Experiences

  • Our Top Networking Tips

Module Ten: Advanced Communication Skills

  • Understanding Precipitating Factors

  • Establishing Common Ground

  • Using "I" Messages

Module Eleven: Wrapping Up

  • Words from the Wise

Target Audience:

Anybody who is interested in learning Communication Strategies Skills.

Frequently Asked Questions

  • What Does Managtes provide me on the day of the course?

    We provide Course Materials, Course Completion Certificate and Refreshments.

  • What experience does Instructor has?

    All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.

  • Do you provide a group discount for classroom training programs?

    We do Provide Group Discounts such as 10% for group of 3, 15% for group of 5 and 20% for the group of 10 people.

  • If I cancel my Enrollment, how can I claim my Refund?

    You can request a refund by sending an email to info@mangates.com and within 7 working days you get your money back.

  • Does this course includes exam?

    This course does not include exams as this is non-certifications course.Once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s) 

  • How many PDUs will I be eligible for?

    A PDU stands for a Professional Development Unit, A way to measure ongoing professional development. SEUs are Scrum Educational Units, issued by the Scrum Alliance.

  • What are the hours of the Training?

    The Training hours are 9:00 am to 5:00 pm

  • What time shall I arrive at the venue?

    The Training hours are 9:00 am to 5:00 pm

  • Do you provide Placements?

    Placements are not guaranteed, however you can ask our trainer for the help as our trainer has contacts with corporate.

  • Are there any prerequisites to attend the training?

    There are no prerequisites to attend the training

Dates

  • , to
    Delivered In-Person in Aberdeen
    £595 - £795
  • , to
    Delivered In-Person in Aberdeen
    £595 - £795
  • , to
    Delivered In-Person in Aberdeen
    £595 - £795
  • , to
    Delivered In-Person in Aberdeen
    £595 - £795
  • , to
    Delivered In-Person in Aberdeen
    £595 - £795

Location

Aberdeen, United Kingdom

About The Provider

Mangates
Mangates
London

Tags

Reviews

+ Add Review