700 Courses

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Register on the Travel Administrator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Travel Administrator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Travel Administrator Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Travel Administrator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:12:00 Module 02: Tourism Products and Services Tourism Products and Services 00:14:00 Module 03: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 04: Developing Communication Skills Developing Communication Skills 00:13:00 Module 05: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:18:00 Module 06: Transport Management Procedure Transport Management Procedure 00:14:00 Module 07: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 08: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 09: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 10: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 11: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 12: Handling Customer Complaints Handling Customer Complaints 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description: This diploma has been created for businesses who wish to garner a customer service team with the highest level of customer insight and understanding, allowing for delivery of front line customer service, built around proper businesses values. With this course, develop skills that allow the detection of profitable business opportunities based on the analysis and interpretation of customer information. It allows generating marketing strategies in organizations, through preparing, analyzing and structuring the available information to achieve an understanding of the client's behavior. The development of the program consists in defining the current or potential client, by means of analytical tools for the search of consumer behavior patterns, in order to design exciting commercial campaigns. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Handling Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Handling Sales Objections & Negotiating Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Diploma in Online Aviation Management & Safety Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Diploma in Online Aviation Management & Safety Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Diploma in Online Aviation Management & Safety Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Online Aviation Management & Safety Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Diploma in Online Aviation Management & Safety? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Online Aviation Management & Safety there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Online Aviation Management & Safety course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Diploma in Online Aviation Management & Safety does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Online Aviation Management & Safety was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Online Aviation Management & Safety is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction to Aviation 01:44:00 Section 02: Airside Markings, Designators, Lights Airside Markings, Designators, Lights 00:08:00 Section 03: Ground Handling Aviation Terms and Abbreviations D.G.C.A and It's Functions ATC GROUND HANDLING AVIATION TERMS AND ABBREVIATIONS D.G.C.A AND IT'S FUNCTIONS ATC 02:28:00 Section 04: Ground Handling Continued- Process Flow Work Chart for Ground Service PROCESS FLOW WORK CHART FOR GROUND SERVICES 00:26:00 Section 05: Air Transport Safety and Security, Dangerous Goods Air Transport Safety and Security, Dangerous Goods 00:20:00 Section 06: Immigration & Customs - Departure IMMIGRATION & CUSTOMS - DEPARTURE/ ARRIVALFACILITIES AT THE AIRPORT 00:20:00 Section 07: Baggage Tracing Routing of the Passenger with Baggage BAGGAGE TRACING ROUTING OF THE PASSENGER WITH BAGGAGE 00:12:00 Section 08: Ground Handling Operations: A Technical Perspective RAMP Service/ Equipment RAMP SERVICES/ EQUIPMENTS 00:19:00 Section 09: Important Labels/ Signs/ Airport Codes/ Countries Capital Important Labels/ Signs/ Airport Codes/ Countries Capital 00:11:00 Section 10: Financial, Safety Management/ Route Planning/ Airport Planning/, Development Aviation Management - Further Reading 00:26:00 Section 11: Aviation Law and Insurance Aviation law and Insurance 03:20:00 Section 12: Ramp Rules and Regulations Ramp Rules and Regulations 00:58:00 Section 13: Cabin/ Inflight Crew Cabin/ Inflight Crew 03:16:00 Section 14: Corporate Grooming Grooming 01:04:00 Section 15: Effective Communication Skills Effective communication Skills 02:46:00 Section 16: Interview Skills Interview Skills 01:24:00 Section 17: Understanding Body Language Understanding Body language 01:02:00 Section 18: Customer Relationship Management: CRM Customer Relationship Management- CRM 03:20:00 Section 19: IATA Guidelines - Reconnecting the World during COVID IATA Guidelines- Reconnecting the World during COVID 01:48:00 Section 20: Airport Planning and Development Manual Airport Planning and Development Manual 03:04:00 Section 21: Operation Control Center Operation Control Center 00:22:00 Assignment Assignment - Diploma in Online Aviation Management & Safety 00:00:00

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

🚀 Unlock Your E-Commerce Potential with Marketplace Mastery! 🌐 Are you ready to transform your online business and skyrocket your profits? Introducing 'Marketplace Mastery: Unleashing E-Commerce Success' - the ultimate online course designed to propel you to new heights in the world of digital commerce!   🌟 What You'll Gain: Strategic Insights: Discover the secrets behind successful e-commerce ventures. From choosing the right marketplace to understanding consumer behavior, we've got you covered. Mastering Platforms: Dive deep into the major e-commerce platforms like Amazon, eBay, and more. Learn how to leverage their algorithms, optimize product listings, and dominate your niche. Effective Marketing Techniques: Unleash the power of digital marketing to drive traffic and increase sales. From social media strategies to email campaigns, we'll show you how to create a buzz around your products. Optimizing Conversions: Turn visitors into customers with proven techniques for optimizing your product pages. Learn the art of persuasive copywriting, stunning visuals, and user-friendly design. Customer Relationship Management (CRM): Build lasting relationships with your customers. Explore the importance of excellent customer service and how it can lead to repeat business and positive reviews. Scaling Your Business: Take your e-commerce venture to the next level. Explore advanced strategies for scaling your business, managing inventory, and expanding into new markets. Profitable Analytics: Harness the power of data to make informed decisions. Learn to interpret analytics, identify trends, and use data-driven insights to boost your bottom line.   🎓 Why Choose Marketplace Mastery? Expert Instructors: Our course is curated by industry experts with a track record of e-commerce success. Benefit from their firsthand experience and insider knowledge. Practical, Actionable Content: We believe in learning by doing. Each module is packed with actionable steps and real-world examples to ensure you can apply your newfound knowledge immediately. Community Support: Join a thriving community of like-minded entrepreneurs. Share experiences, ask questions, and collaborate with fellow students to enhance your learning journey. Lifetime Access: Once enrolled, you'll have lifetime access to the course content. Stay updated with the latest e-commerce trends and revisit the material whenever you need a refresher.   💡 Don't Miss Out on the E-Commerce Revolution! Take control of your e-commerce destiny with 'Marketplace Mastery: Unleashing E-Commerce Success.' Whether you're a beginner looking to launch your first online store or an experienced seller aiming to boost your profits, this course is your roadmap to success.   🔥 Enroll Now and Elevate Your E-Commerce Game! Course Curriculum

In today's business environment, where regulatory compliance, effective customer relationship management, and adherence to employment laws are critical, our comprehensive training bundle is designed to empower professionals to excel in these crucial areas. This suite of courses includes a Diploma in Anti-Money Laundering (AML), training in Know Your Customer (KYC) protocols, UK-specific compliance, Customer Relationship Management (CRM), and Employment Law, providing a robust foundation for those looking to enhance their organisational integrity and operational efficiency. Stand out in the job market by completing the AML Training course. Get an accredited certificate and add it to your resume to impress your employers. 05 CPD Accredited Courses are: Course 01: Diploma in Anti-Money Laundering (AML) Course 02: KYC Course 03: Compliance UK Course 04: CRM - Customer Relationship Management Course 05: Employment Law Our AML, KYC, UK Compliance, CRM, and Employment Law Training course starts with the basics of AML Training and gradually progresses towards advanced topics. Therefore, each lesson of this AML Training is intuitive and easy to understand. Key Highlights of the AML Course: Lifetime Access to all AML Learning Resources An Interactive, Online AML Course Created By Experts in the AML Field Self-Paced and 24/7 Learning Support Free Certificate After AML Course Completion Diploma in Anti-Money Laundering (AML): The Diploma in Anti-Money Laundering (AML) equips professionals with essential skills to detect and prevent financial crimes, ensure compliance with regulations, and safeguard organizational integrity. KYC (Know Your Customer): The KYC (Know Your Customer) course enhances customer verification processes, mitigating fraud risks and building trust with clients, which are vital for regulatory compliance and protecting businesses from penalties. Compliance UK: Compliance UK provides an overview of regulatory standards, ensuring businesses operate within legal boundaries to avoid penalties and maintain regulatory compliance. CRM - Customer Relationship Management: CRM focuses on enhancing customer interactions and loyalty, driving business growth through personalised experiences and effective relationship management strategies. Employment Law: The Employment Law course covers essential legal aspects of managing a workforce, ensuring businesses create a fair and compliant work environment, and mitigating legal risks. ***AML - Anti Money Laundering Course Curriculum***: Module 01: Introduction to AML Module 02: Proceeds of Crime Act 2002 Module 03: Development of AML Regulation Module 04: Responsibility of the AML Reporting Officer Module 05: AML Risk-based Approach Module 06: Customer Due Diligence Module 07: AML Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: AML Awareness and Training Quality Licence Scheme Endorsed Certificate of Achievement: Upon completing the AML course, you can order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Anti Money Laundering (AML) at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The AML course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in AML. It is also great for professionals who are already working in AML and want to get promoted at work. Money Laundering Reporting Officer AML Analysts AML Officer Risk & Compliance Analyst Compliance Manager Requirements To enrol in this AML course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this AML training course, you may explore trendy and in-demand jobs related to this course. Such as: Compliance Officer - £30,000-£50,000/year. Risk Manager - £35,000-£60,000/year. Financial Investigator - £35,000-£60,000/year. Fraud Investigator - £30,000-£50,000/year. Corporate Finance Analyst - £40,000-£70,000/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £9.99 Each hardcopy Certificate is available for £9.99. P.S. For each hardcopy certificate the delivery charge inside the UK is £3.99 and for international students it is £9.99.

SAP Training: Overview What is SAP? SAP is one of the largest ERP(Enterprise Resource Planning) software in the world. It provides end to end solution for Financials, Manufacturing, Logistics, Distributions etc. SAP applications, built around their latest R/3 system, provide the capability to manage financial, asset, and cost accounting, production operations and materials, personnel, plants, and archived documents. The R/3 system runs on a number of platforms including Windows and MAC and uses the client/server model. SAP Business Cases/ Live Project Our SAP training courses are designed in a way which gives the students maximum exposure of real-life scenario through no of business cases and guidance on implementation by professional SAP Consultants. You receive a certificate once you finish the course from Osborne Training. SAP Certification During the training, you get access to Sap sandbox which continues even after training finishes until the completion of the Internship. You can also do an external exam to receive certification from SAP (Optional), for details on exam booking you may visit the SAP website. SAP Training Modules Available Financial & Controlling (FICO) High-Performance Analytic Appliance (HANA) Supply Relationship Management (SRM) Customer Relationship Management (CRM)