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Enter a transformative expedition towards professional empowerment with our course, 'Confidence in the Workplace: Mastering Professional Assertiveness.' In the dynamic arena of the professional world, confidence serves as the compass guiding you to your true potential. This course transcends the ordinary; it's a curated journey crafted to nurture and fortify your confidence. Delve into the intricacies of confidence psychology in Module 01, objectively assess your strengths and weaknesses in Module 02, and laser-focus on your sticking points in Module 03. As the odyssey unfolds, you'll master the art of building self-confidence, explore the nuances of physical confidence, and refine your communication skills to exude unwavering confidence in the workplace. From decoding the roots of confidence to cultivating respectful relationships, this course is your ticket to conquering professional challenges with assurance and grace. Enroll now to commence this empowering adventure and elevate your professional trajectory. Learning Outcomes Cultivate a profound understanding of the psychological facets of confidence, laying the groundwork for personal growth. Objectively evaluate your confidence levels, pinpointing areas of strength and avenues for improvement. Identify and address specific sticking points hindering your professional assertiveness. Master the techniques for building self-confidence, fostering a resilient and positive mindset. Develop physical confidence and refine communication skills to project assurance in diverse workplace scenarios. Why choose this Confidence in the Workplace: Mastering Professional Assertiveness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Confidence in the Workplace: Mastering Professional Assertiveness course for? Individuals seeking to amplify their professional confidence and assertiveness. Recent graduates entering the workforce, eager to navigate challenges with certainty. Mid-career professionals aiming to amplify their leadership presence. Team members looking to communicate confidently and contribute effectively in the workplace. Business professionals aspiring to forge respectful and impactful relationships on their professional journey. Career path Confidence Coach: £30,000 - £40,000 per annum Leadership Development Specialist: £35,000 - £45,000 per annum Corporate Communication Strategist: £28,000 - £38,000 per annum Human Resources Advisor: £26,000 - £36,000 per annum Executive Presence Consultant: £30,000 - £40,000 per annum Professional Relationship Manager: £32,000 - £42,000 per annum Prerequisites This Confidence in the Workplace: Mastering Professional Assertiveness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Confidence in the Workplace: Mastering Professional Assertiveness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding Confidence Understanding Confidence 00:15:00 Module 02: Assessing Your Confidence Assessing Your Confidence 00:10:00 Module 03: Identifying Your Sticking Points Identifying Your Sticking Points 00:08:00 Module 04: Building Self-Confidence Building Self-Confidence 00:15:00 Module 05: Developing Physical Confidence Developing Physical Confidence 00:11:00 Module 06: Communicating Your Confidence Communicating Your Confidence 00:11:00 Module 07: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:17:00 Module 08: Building Respectful Relationships Building Respectful Relationships 00:09:00

Do you want to achieve your corporate goals by building strong and lasting relationships with your clients, colleagues, and partners? Do you want to learn how to communicate effectively, collaborate efficiently, and manage conflicts professionally? If yes, then this Corporate Relationship Goals for Success course is for you. This course will teach you the essential skills and strategies to establish and maintain successful corporate relationships. You will learn about the basics of corporate etiquette, the principles of effective communication, and the challenges of cross-cultural communication. You will also learn how to establish trust and rapport, work as a team, and handle difficult conversations and conflicts. By the end of this course, you will be able to build professional networks and alliances, and sustain long-term relationships and success. Learning Outcomes By the end of this course, you will be able to: Demonstrate proper corporate etiquette in various situations and contexts Apply effective communication techniques to convey your message clearly and persuasively Understand and respect the cultural differences and preferences of your counterparts Establish trust and rapport with your clients, colleagues, and partners Collaborate and cooperate with your team members to achieve common goals Manage difficult conversations and conflicts with confidence and professionalism. Why choose this Corporate Relationship Goals for Success course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Relationship Goals for Success course for? Business owners and entrepreneurs who want to attract and retain loyal customers Managers and leaders who want to motivate and inspire their teams Sales and marketing professionals who want to increase their sales and revenue Consultants and advisors who want to provide value and solutions to their clients Professionals and employees who want to advance their careers and expand their opportunities. Career path Corporate Relationship Manager: £40,000 - £60,000 per year Business Development Manager: £30,000 - £50,000 per year Account Manager: £25,000 - £45,000 per year Customer Service Manager: £20,000 - £35,000 per year Project Manager: £35,000 - £55,000 per year Corporate Trainer:£30,000 - £50,000 per year Prerequisites This Corporate Relationship Goals for Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Corporate Relationship Goals for Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Corporate Relationship Goals Introduction to Corporate Relationship Goals 00:11:00 Module 02: Basics of Corporate Etiquette Basics of Corporate Etiquette 00:11:00 Module 03: Understanding Effective Communication Understanding Effective Communication 00:15:00 Module 04: Cross-Cultural Communication Cross-Cultural Communication 00:13:00 Module 05 Establishing Trust and Rapport Establishing Trust and Rapport 00:13:00 Module 06: Collaboration and Teamwork Collaboration and Teamwork 00:14:00 Module 07: Managing Difficult Conversations and Conflict Managing Difficult Conversations and Conflict 00:14:00 Module 08: Building Professional Networks and Alliances Building Professional Networks and Alliances 00:15:00 Module 09: Sustaining Long-Term Relationships and Success Sustaining Long-Term Relationships and Success 00:16:00

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Introducing the Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 course, designed to cover various crucial aspects, initiates with an introduction to business analysis, laying a foundational understanding vital for aspiring analysts. Progressing into the dynamics of the business environment, learners gain insights into the intricate interplay between businesses and their surrounding ecosystems. The course then delves into the intricacies of business processes, shedding light on how effective management and optimization of these processes are pivotal to organizational success. The curriculum further explores the strategic elements of business analysis, encompassing planning, monitoring, and strategic analysis. This segment equips learners with the tools necessary for a comprehensive understanding of product scope and solution evaluation, ensuring they are well-versed in aligning business strategies with market needs. Additionally, the course introduces investigation techniques and ratio analysis, skills essential for deciphering complex financial data and making informed decisions. The latter modules focus on enhancing skills in stakeholder analysis, process improvement, and gap analysis, crucial for managing and improving business operations. Documenting and managing requirements, coupled with business development and succession planning, are covered to provide a holistic view of sustaining business growth. The course concludes with modules on operations planning, forecasting, and effective business communications, ensuring a well-rounded skill set for future business analysts. Learning Outcomes Acquire proficiency in analysing and optimizing business processes. Develop skills in strategic analysis and aligning business strategies with market demands. Master the art of stakeholder management and effective communication techniques. Gain expertise in financial analysis through ratio and gap analysis. Enhance capabilities in business development, planning, and forecasting. Why buy this Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 for? Individuals aspiring to become business analysts. Professionals seeking to enhance their analytical skills. Entrepreneurs aiming to optimize their business operations. Managers desiring a deeper understanding of business strategy. Graduates looking to enter the field of business analysis. Prerequisites This Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Analyst: £35,000 - £50,000 Per Annum Process Improvement Analyst: £30,000 - £45,000 Per Annum Strategic Business Manager: £40,000 - £60,000 Per Annum Financial Analyst: £33,000 - £48,000 Per Annum Stakeholder Relationship Manager: £37,000 - £55,000 Per Annum Business Development Executive: £32,000 - £47,000 Per Annum Certification After studying the course materials of the Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 Module 1: Introduction to Business Analysis 00:17:00 Module 2: Business Environment 00:19:00 Module 3: Business Processes 00:47:00 Module 4: Business Analysis Planning and Monitoring 00:30:00 Module 5: Strategic Analysis and Product Scope 00:31:00 Module 6: Solution Evaluation 00:27:00 Module 7: Investigation Techniques 00:48:00 Module 8: Ratio Analysis 00:29:00 Module 9: Stakeholder Analysis and Management 00:25:00 Module 10: Process Improvement with Gap Analysis 00:28:00 Module 11: Documenting and Managing Requirements 00:31:00 Module 12: Business Development and Succession Planning 00:27:00 Module 13: Planning & Forecasting Operations 00:23:00 Module 14: Business Communications and Report Writing 00:20:00 Mock Exam Mock Exam -Business Analysis Certification & Corporate Investigation Training 00:20:00 Final Exam Final Exam - Business Analysis Certification & Corporate Investigation Training 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Dive into the captivating world of unspoken communication with the 'Ultimate Body Language Masterclass'. Grasp the art of conveying messages powerfully without uttering a word and understand how this subtle language dramatically influences personal and professional perceptions. This masterclass not only offers invaluable insights into reading non-verbal cues but also guides you on enhancing your own body language, ensuring you make an indelible impression, every time. Learning Outcomes Understand the intricacies of non-verbal cues and their impact on communication. Learn the role of body language in personal branding. Master techniques to communicate effectively using body language. Recognise the significance of non-verbal communication in the business realm. Develop the ability to interpret others' body language accurately. Why buy this Ultimate Body Language Masterclass? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Ultimate Body Language Masterclass there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Ultimate Body Language Masterclass for? Individuals keen to refine their communication capabilities. Professionals seeking to bolster their personal brand. Managers and leaders aiming to enhance team communication. Salespeople and negotiators who wish to understand their clients better. Entrepreneurs looking to leave a lasting impact during pitches and meetings. Prerequisites This Ultimate Body Language Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Ultimate Body Language Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Body Language Consultant: £40,000 - £60,000 Corporate Trainer: £35,000 - £50,000 Sales Manager: £45,000 - £70,000 Negotiation Specialist: £50,000 - £75,000 Business Development Executive: £30,000 - £55,000 Relationship Manager: £40,000 - £65,000 Course Curriculum Section 01: Body Language Masterclass Communication Body Language Masterclass Communication Through Movement Preview 00:06:00 How You Communicate Nonverbally Through Your Body 00:04:00 Reading and Understanding Non-Verbal Communication 00:04:00 The Importance of Non-Verbal Communication in Business 00:05:00 Branding Yourself with Non-Verbal Communication 00:03:00 Section 02: Branding Yourself with Non-Verbal Communication Digital nonverbal communication 00:05:00 Emoticons 00:04:00 Paralanguage 00:04:00 GIFs 00:04:00 The Importance of Nonverbal Elements in Online Chat 00:04:00 Section 03: Non-Verbal Communication Impacts Your Brand Nonverbal Communication Impacts Your Brand 00:04:00 Building a Personal Brand That Will Boost Your Career 00:04:00 7 Steps To Creating A Strong And Successful Small Business Brand 00:05:00 Benefits that Strong and Positive Body Language 00:04:00 How Much is Your Body Language Costing You 00:05:00 Section 04: How to Communicate Nonverbally Through Your Body The Eyes 00:04:00 Facial Expressions 00:04:00 Gestures 00:04:00 Arms & Legs 00:03:00 Posture a Physical Space 00:02:00 Section 05: Improving Your Non-Verbal Communication Skills Pay Close Attention to Physical Movement While Other Person Speaking 00:04:00 Maintain Comfortable Eye contact 00:04:00 Difference Between Open and Closed Body Stance 00:04:00 When to Stand and Why It's Polite - The Most Up-to-Date Manners 00:03:00 The Position of Seating in a Meeting 00:04:00 Section 06: Reading and Understanding Non-Verbal Communication The Importance of Eye Contact 00:04:00 The Importance of Good Posture 00:04:00 What a Firm Handshake Means 00:04:00 Watch for Genuine Smiles 00:04:00 Pay Attention When Someone Stands Close to You 00:04:00 Section 07: Importance of Non-Verbal Communication in Business Making a Good First Impression 00:03:00 Professional Speakers Use Non-Verbal Communication 00:03:00 Helps You Excel at Job Interviews 00:04:00 Enables You to Handle Performance Reviews with Poise 00:04:00 Allows You to Move Easily Through Everyday Life 00:05:00 Section 08: Review Review 00:04:00 Assignment Assignment - Ultimate Body Language Masterclass 00:00:00

Overview This Marketing Principles course will unlock your full potential and will show you how to excel in a career in Marketing Principles. So upskill now and reach your full potential. Everything you need to get started in Marketing Principles is available in this course. Learning and progressing are the hallmarks of personal development. This Marketing Principles will quickly teach you the must-have skills needed to start in the relevant industry. In This Marketing Principles Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Marketing Principles skills to help you advance your career. Acquire a comprehensive understanding of various Marketing Principles topics and tips from industry experts. Learn in-demand Marketing Principles skills that are in high demand among UK employers, which will help you to kickstart your career. This Marketing Principles course covers everything you must know to stand against the tough competition in the Marketing Principles field.  The future is truly yours to seize with this Marketing Principles. Enrol today and complete the course to achieve a Marketing Principles certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Marketing Principles course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Marketing Principles course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Marketing Principles course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Marketing Principles is suitable for anyone aspiring to start a career in Marketing Principles; even if you are new to this and have no prior knowledge on Marketing Principles, this course is going to be very easy for you to understand.  And if you are already working in the Marketing Principles field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Marketing Principles course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Marketing Principles course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Marketing Principles course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Marketing Principles course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Marketing and the Firm Marketing and the Firm 00:01:00 Marketing Orientation and Context 00:01:00 Creating Value and Competitive Advantage #1 00:01:00 Creating Value and Competitive Advantage #2 00:01:00 Marketing Definition 00:01:00 Marketing Exchange 00:01:00 Marketing Interactions #1 00:01:00 Marketing Interactions #2 00:02:00 BCG's Advantage Matrix Model 00:01:00 Section 02: Situational Marketing Analysis External Environment - Analysis #1 00:01:00 External Environment - Analysis #2 00:01:00 External Environment - Analysis #3 00:01:00 External Forces Facing Marketing 00:01:00 Demographic Shift 00:01:00 Demographic Changes 00:02:00 Stakeholder Mapping #1 00:01:00 Stakeholder Mapping #2 00:01:00 Section 03: Microenvironments - Industry and Market Microenvironments - Industry and Market 00:01:00 Difference between an Industry and a Sector 00:02:00 Common Mistakes #1 00:02:00 Common Mistakes #2 00:01:00 Market Analysis #1 00:01:00 Market Analysis #2 00:01:00 Internal Firm Analysis and Environment Analysis 00:02:00 Enterprise Value Chain Analysis #1 00:01:00 Enterprise Value Chain Analysis #2 00:01:00 Enterprise Value Chain Analysis #3 00:01:00 Porter's Value Chain 00:01:00 Elements in Porter's Value Chain #1 00:01:00 Elements in Porter's Value Chain #2 00:01:00 SWOT - Gap Analysis 00:02:00 TOWS and Building Conversion Strategies 00:01:00 Section 04: Formulating a Marketing Plan - Building Components Formulating a Marketing Plan - Building Components #1 00:01:00 Formulating a Marketing Plan - Building Components #2 00:02:00 Formulating a Marketing Plan - Building Components #3 00:01:00 Product Life Cycle and Building a Product Strategy 00:01:00 Segmentation and Targeting- Geography, Consumer Behaviour and Cultures 00:01:00 Positioning Your Market Offering 00:01:00 Pricing Your Product for the Market 00:01:00 Channels and Distribution 00:01:00 Promotion and Brand Advertising 00:01:00 Business Development and Customer Relationship Marketing (CRM) 00:01:00 Hard-selling 00:01:00 Sales Funnel 00:01:00 Stages in the Sales Funnel 00:02:00 Section 05: Executing the Marketing Plan Action Planning, Roles and Responsibilities 00:01:00 Metrics and Measures 00:02:00 Marketing and Information Technology 00:01:00 Marketing Information (MIS) Systems: Sorting Data and Reporting 00:02:00 Marketing and Information Technology 00:01:00 The Marketing Profession and Building the Marketing Team 00:01:00

Master the art of Stakeholder Management with our comprehensive training program. Whether you're a project manager, business analyst, or aspiring leader, understanding and effectively engaging with stakeholders is crucial for organizational success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Stakeholder Management Training course, learners will gain essential skills to effectively handle relationships with stakeholders. They will understand the importance of identifying and analyzing stakeholders, learning how to map their interests and influence. Building strong relationships through effective communication and engagement strategies will be emphasized, enabling learners to foster trust and cooperation. They will also learn techniques to manage conflicts that may arise with stakeholders, ensuring smoother project implementation and outcomes. The course covers various stakeholder theories, providing insights into different perspectives and approaches to stakeholder management. Learners will develop the ability to monitor and evaluate stakeholder engagement efforts, helping them adjust strategies for better outcomes. Overall, the course equips learners with practical tools and knowledge to navigate complex stakeholder relationships in a business environment effectively. Course Curriculum Module 01: Introducing Stakeholder Management Module 02: Stakeholder Mapping Module 03: Building Strong Business Relationships With Stakeholders Module 04: Stakeholder Engagement Module 05: Managing Stakeholder Conflict Module 06: Stakeholder Theories Module 07: Monitoring and Evaluating the Engagement Module 08: Stakeholder Engagement Through Effective Communication Learning Outcomes Understand Stakeholder Management principles and their significance in organisations. Apply Stakeholder Mapping techniques to identify key stakeholders effectively. Develop strategies for building and maintaining strong stakeholder relationships. Implement methods for engaging stakeholders in business decision-making processes. Manage and resolve conflicts that may arise with stakeholders effectively. Evaluate Stakeholder Engagement initiatives using appropriate monitoring and evaluation methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Stakeholder Management Training 1:19:44 1: Module 01: Introducing Stakeholder Management 07:57 2: Module 02: Stakeholder Mapping 08:42 3: Module 03: Building Strong Business Relationships With Stakeholders 07:55 4: Module 04: Stakeholder Engagement 09:07 5: Module 05: Managing Stakeholder Conflict 11:16 6: Module 06: Stakeholder Theories 10:15 7: Module 07: Monitoring and Evaluating the Engagement 08:39 8: Module 08: Stakeholder Engagement Through Effective Communication 13:53 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Project managers Business analysts Marketing professionals Operations managers Strategic planners Career path Business Development Manager Public Relations Officer Corporate Communications Specialist Government Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Sales Management 1:12:44 1: Module 01: Getting Prepared to Make the Call 04:32 2: Module 02: Understanding the Talk 06:55 3: Module 03: Creative Openings 04:12 4: Module 04: Making Your Pitch 09:42 5: Module 05: Handling Objections 07:29 6: Module 06: Following Up 09:34 7: Module 07: Setting Goals 06:07 8: Module 08: Sealing the Deal 06:25 9: Module 09: Managing Your Data 08:10 10: Module 10: Using a Prospect Board 08:38 11: CPD Certificate - Free 01:00 Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Child Psychology: Attachment and Relationship skills? If yes, then you have come to the right place. Our comprehensive course on Child Psychology: Attachment and Relationship will assist you in producing the best possible outcome by mastering the Child Psychology: Attachment and Relationship skills. The Child Psychology: Attachment and Relationship is for those who want to be successful. In the Child Psychology: Attachment and Relationship, you will learn the essential knowledge needed to become well versed in Child Psychology: Attachment and Relationship. Our Child Psychology: Attachment and Relationship starts with the basics of Child Psychology: Attachment and Relationship and gradually progresses towards advanced topics. Therefore, each lesson of this Child Psychology: Attachment and Relationship is intuitive and easy to understand. Why would you choose the Child Psychology: Attachment and Relationship from Compliance Central: Lifetime access to Child Psychology: Attachment and Relationship materials Full tutor support is available from Monday to Friday with the Child Psychology: Attachment and Relationship Learn Child Psychology: Attachment and Relationship skills at your own pace from the comfort of your home Gain a complete understanding of Child Psychology: Attachment and Relationship Accessible, informative Child Psychology: Attachment and Relationship learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Child Psychology: Attachment and Relationship bundle Study Child Psychology: Attachment and Relationship in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Child Psychology: Attachment and Relationship Improve your chance of gaining in demand skills and better earning potential by completing the Child Psychology: Attachment and Relationship Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny, bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. Child Psychology: Attachment and Relationship Course Curriculum: Module 01: Child Psychology and Its Major Context Module 02: Attachment and Relationship Building in Childhood Module 03: Impacts of Separation and Loss of Attachment Certificate of Achievement After successfully completing this Child Psychology Attachment and Relationship course, you get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Psychology: Attachment and Relationship helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Child Psychology: Attachment and Relationship. It is also great for professionals who are already working in Child Psychology: Attachment and Relationship and want to get promoted at work. Requirements To enrol in this Child Psychology: Attachment and Relationship, all you need is a basic understanding of the English Language and an internet connection. Career path The Child Psychology: Attachment and Relationship will enhance your knowledge and improve your confidence. Child Psychologist: £30,000 to £50,000 per year Educational Psychologist: £35,000 to £55,000 per year Child Development Specialist: £25,000 to £40,000 per year Family Therapist: £28,000 to £45,000 per year Child Life Specialist: £22,000 to £35,000 per year Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free Certificate of completion Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.