959 Courses

Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!! Enhance your professional skills to a whole new level with the best-selling and award-winning Procurement and Supply course! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 05 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Procurement and Supply course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Why Supply Chain Management Module 02: Three Levels of Supply Chain Management Module 03: Five Stages of Supply Chain Management Module 04: The Flows of Supply Chain Management Module 05: Supply Chain Groups Module 06: Tracking and Monitoring Module 07: Role of Procurement in an Organisation Module 08: The Purchasing Cycle Module 09: Purchasing Toolkits Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Category Management Module 13: Inventory Management Module 14: E-Procurement Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Procurement and Supply program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Procurement and Supply Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The PROUD Principle® 1 Day workshop. An innovative and powerful Customer Service model, providing customer service excellence.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Master the art of teaching and ignite your students' passion for learning! This comprehensive bundle course equips you with the essential skills and strategies for success. Whether you're a new teacher or a seasoned pro, this bundle is for you. Gain practical skills, actionable strategies, and expert guidance. Enrol today and unlock the potential within you!

Are you looking to enhance your Category Procurement Manager skills? If yes, then you have come to the right place. Our comprehensive course on Category Procurement Manager will assist you in producing the best possible outcome by mastering the Category Procurement Manager skills. The Category Procurement Manager course is for those who want to be successful. In the Category Procurement Manager course, you will learn the essential knowledge needed to become well versed in Category Procurement Manager. Our Category Procurement Manager course starts with the basics of Category Procurement Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Category Procurement Manager course is intuitive and easy to understand. Why would you choose the Category Procurement Manager course from Compliance Central: Lifetime access to Category Procurement Manager course materials Full tutor support is available from Monday to Friday with the Category Procurement Manager course Learn Category Procurement Manager skills at your own pace from the comfort of your home Gain a complete understanding of Category Procurement Manager course Accessible, informative Category Procurement Manager learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Category Procurement Manager bundle Study Category Procurement Manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Category Procurement Manager Course Improve your chance of gaining in demand skills and better earning potential by completing the Category Procurement Manager Category Procurement Manager This course delves into the following modules to provide a well-rounded understanding of the Category Procurement Manager role: Module 1: Supply Chain Basics This module establishes a strong foundation by exploring the core principles of supply chains. You'll learn about the different stages involved, from sourcing raw materials to delivering finished products to the end customer. Module 2: Role of Procurement in an Organisation This module sheds light on the critical role procurement plays within an organization. You'll gain insights into how procurement activities contribute to achieving organizational goals and objectives. Module 3: The Purchasing Cycle Master the various steps involved in the purchasing cycle, ensuring a streamlined and efficient procurement process. This module covers activities like requisition generation, vendor selection, price negotiation, order placement, and receipt management. Module 4: Purchasing Toolkits Equip yourself with the theoretical knowledge of various purchasing tools and techniques. Learn how to leverage these tools to improve decision-making, manage contracts effectively, and optimize procurement processes. Module 5: Managing Competitive Bids This module dives into the world of competitive bidding, a cornerstone of effective Category Procurement Management. You'll understand how to develop and issue bid requests, evaluate proposals, and select the most suitable vendors. Module 6: Quality Management Maintaining quality is paramount in procurement. This module explores quality management principles and techniques to ensure you receive products and services that meet your organization's standards. Module 7: Supplier Relationship Management Building strong and collaborative relationships with suppliers is essential for a successful Category Procurement Manager. This module explores strategies for effective supplier communication, performance management, and risk mitigation. Module 8: Analysing and Reducing Risk in the Supply Chain Supply chains are inherently susceptible to various risks. This module equips you with the theoretical knowledge to identify, analyze, and implement strategies to minimize these risks, ensuring supply chain continuity. Module 9: Improving Efficiency and Accuracy This module focuses on optimizing procurement processes for enhanced efficiency and accuracy. You'll explore various approaches to streamline workflows, minimize errors, and achieve cost savings. Module 10: Category Management Gain a comprehensive understanding of category management, a critical skill for Category Procurement Managers. This module explores how to strategically classify, source, and manage different categories of goods and services to achieve optimal value. Module 11: Inventory Management Effective inventory management is crucial for cost control and maintaining smooth operations. This module explores various inventory management techniques to optimize stock levels and minimize holding costs. Module 12: E-Procurement The world of procurement is increasingly reliant on technology. This module introduces you to the theoretical concepts of e-procurement, exploring how technology can be leveraged to enhance efficiency, transparency, and cost savings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Category Procurement Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Category Procurement Manager. It is also great for professionals who are already working in Category Procurement Manager and want to get promoted at work. Requirements To enrol in this Category Procurement Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path The Category Procurement Manager course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Category Procurement Manager. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Start-ups and business people are a mixed bunch. But one thing the winners all have in common Is - the ability to influence others. Capacity to sell their ideas, sell their goods, sell their services. The online course will provide learners with a platform to apply the selling skills needed in a sales cycle from the minute they start managing the account and get to know the clients to closing sales and building a strong relationship with them. The learners will also develop practical selling skills in this course and enhance their communication skills with their customers. This training is suitable for sales people of any level. Course Highlights Professional Sales Skills Training Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Sales Skills Training Diploma into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Sales Skills Training Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Sales Skills Training Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Sales Skills Training Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Salesmanship Introduction To Salesmanship FREE 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations FREE 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Mock Exam- Professional Sales Skills Training Diploma 00:30:00 Final Exam Final Exam- Professional Sales Skills Training Diploma 00:30:00

Estate agent course will help you to learn about the different jobs in an estate agency. You will also learn property negotiation and management.

Description: The Logistic and Supply Chain Management is a crucial part of any successful business. Optimising the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an extra competitive edge. This Diploma in Logistics and Supply Chain Management Level 3 introduces the skills that every supply chain professional needs, to develop networks that are lean, agile and responsive. This course has been designed for anybody, who is involved in this chain business and want to improve flow of goods and organization's ability to adapt changing. If you are looking forward to brush up your business skills, join this course now. Learning Outcomes: Allot a definition for supply chain management including logistics Narrate the vertical as well as virtual integration frameworks Realise the phases in the fundamental supply chain flow Arrange The participants for the supply chain Locate supply chain drivers as well as routes for optimising them Merge supply chain plans with your business strategy Fix the measurements for tracking with knowing how to integrate the associated data Learn about Troubleshoot fundamental supply chain problems Decipher the routes so as to make a progress for your supply chain, for example, exploiting the third-party logistics providers, insourcing processes, improvising maintainable and eco-friendly moves, leveraging process improvement plans, as well as forming newer methodologies Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Logistics and Supply Chain Management Level 3 is certified by CPD Qualifications Standards and IAO. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Logistics and Supply Chain Management Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Updated Version-Diploma in Logistics and Supply Chain Management Level 3 Logistics Management Module 1 - Introduction to Logistic Management 00:28:00 Module 02: Planning Framework for Logistics 00:33:00 Module 03: Supply Chain Management 00:22:00 Module 04: Logistics Management and Organisation 00:28:00 Module 05: Sourcing, Purchasing, and Procurement 00:29:00 Module 06: Channels of Distribution 00:32:00 Module 07: Supplier Relationship Management 00:24:00 Module 08: Inventory Planning and Management 00:39:00 Module 09: Principles of Warehousing 00:27:00 Module 10 - Transportation in Logistics 00:40:00 Module 11: Negotiation Techniques 00:19:00 Module 12: Customer Service and Logistics 00:34:00 Supply Chain Management Module 1 - An Overview of Supply Chain Management 00:17:00 Module 2 - Role of logistics of Supply Chain 00:19:00 Module 3 - Customer Response Principles and Systems 00:15:00 Module 4 - Supply Chain System and Principles 00:15:00 Module 5 - Global Supply Chain Operations 00:17:00 Module 6 - Inventory Strategies for Supply Chain 00:15:00 Module 7 - Warehouse Management and Operations 00:13:00 Module 8 - Supply Chain Design and Monitoring 00:15:00 Module 9 - Supply Chain Network and Evaluating 00:18:00 Module 10 - Supply Chain Planning and New Business Concepts 00:17:00 Module 11 - Aligning Supply Chain Process with Your Business 00:18:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00 Old Version-Diploma in Logistics and Supply Chain Management Level 3 Course Overview 00:05:00 Getting Started 00:15:00 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Mock Exam Mock Exam - Diploma in Logistics and Supply Chain Management Level 3 00:20:00 Final Exam Final Exam - Diploma in Logistics and Supply Chain Management Level 3 00:20:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access