8147 Courses

Facial: Level 2 Certificate In Facial Services Are you eagerly searching for a course on facial treatments? Our level 2 certificate in facial services course covers essential facial cosmetic treatments and how to apply them correctly to protect the facial skin, giving you in-depth knowledge about facial skin therapy and facial services. This level 2 certificate in facial services course's main objective is to equip students with the theoretical and practical knowledge of facial skin care procedures. Through the level 2 certificate in facial services course, learners will gain knowledge of facial consultation and facial skin analysis. This level 2 certificate in facial services course also covers washing, massaging, applying, and removing facial masks. In addition, the level 2 certificate in facial services course will teach you how to modify facial therapy to meet the needs of the client and provide essential aftercare instructions for facial treatments. Additionally, client care, communication, and health and safety are covered in this level 2 certificate in facial services course. Enrol this level 2 certificate in facial services course to expand the abilities in a facial-services-related field. Learning Outcome of Level 2 Certificate In Facial Services Course After completing the level 2 certificate in facial services course, learner will know about: Facial massage and tips for a proper facial skincare routine are covered in the level 2 certificate in facial services course. This level 2 certificate in facial services course outlines facial health, safety, and hygiene in the workplace. You will learn facial client care and impressive facial communication in this level 2 certificate in facial services course. Salon reception duties for facial services are also explained in the level 2 certificate in facial services course. Special Offers of this Facial: Level 2 Certificate In Facial Services Course This Facial: Level 2 Certificate In Facial Services Course includes a FREE PDF Certificate Lifetime access to this Facial: Level 2 Certificate In Facial Services Course Instant access to this Facial: Level 2 Certificate In Facial Services Course Get FREE Tutor Support to this Facial: Level 2 Certificate In Facial Services Course Facial: Level 2 Certificate In Facial Services Unlock the secrets of professional skincare with our Facial: Level 2 Certificate in Facial Services. This Facial: Level 2 Certificate in Facial Services course equips you with both theoretical and practical expertise in facial skincare procedures. Learn the art of facial consultation and skin analysis through the Facial: Level 2 Certificate in Facial Services. You'll master techniques such as cleansing, massaging, and mask application in this Facial: Level 2 Certificate in Facial Services. The course also covers tailoring treatments to client needs and giving aftercare advice, along with essential client care, communication, and health and safety skills in the Facial: Level 2 Certificate in Facial Services. Who is this course for? Facial: Level 2 Certificate In Facial Services This advanced level 2 certificate in facial services course is appropriate for anyone who wants to gain experience in this fascinating field. Requirements Facial: Level 2 Certificate In Facial Services To enrol in this Level 2 Certificate In Facial Services Course, students must fulfil the following requirements. To join in our Facial: Level 2 Certificate In Facial Services Course, you must have a strong command of the English language. To successfully complete our Facial: Level 2 Certificate In Facial Services Course, you must be vivacious and self driven. To complete our Facial: Level 2 Certificate In Facial Services Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Facial: Level 2 Certificate In Facial Services Course. Career path Facial: Level 2 Certificate In Facial Services Students of all backgrounds and skill levels are eligible to enrol in this level 2 certificate in facial services.

Hot Stone Massage Therapy Learn the secrets of profound relaxation and wellness with the help of hot stone massage therapy! Do you have a strong desire to learn more about the art of hot stone massage therapy? As a result, this hot stone massage therapy course will provide you with a solid foundation to help you develop your hot stone massage therapy proficiency and to help you become a massage therapist who is confident in their abilities. The wonderful practice of hot stone massage therapy blends the healing power of heated basalt stones with the craft of therapeutic touch. Our Hot Stone Massage Therapy Course is specifically created to provide you all the knowledge and abilities required to perform hot stone massages expertly. You will be awarded a prestigious certification, demonstrating your proficiency in the Hot Stone Massage Therapy Course, upon successfully completing this exclusive Hot Stone: Hot Stone Massage Therapy Course. There are nine different modules in our hot stone massage therapy. You will learn a basic introduction to hot stone massage therapy throughout this course. You can learn more about various kinds of stone therapies, as well as consultation, evaluation, and aftercare for hot stone massage therapy. Being in the hot stone massage therapy business requires that you be aware of all business ethics, business psychology, and laws, all of which are covered in our hot stone massage therapy course. Don't pass up this fantastic chance to improve your massage business and provide your clients the healing benefits of hot stone massage therapy. Enrol in our Hot Stone Massage Therapy Course right away to start your journey toward health, relaxation, and career advancement. Main Course: Hot Stone Massage Therapy Free Courses are including with this Hot Stone Massage Therapy Course Along with The Hot Stone Massage Therapy Course, We Offer a free Massage Therapy Course Along with The Hot Stone Massage Therapy Course, We Offer a free Level 2 Certificate In Facial Services Special Offers of this Hot Stone Massage Therapy Course This Hot Stone Massage Therapy Course includes a FREE PDF Certificate. Lifetime access to this Hot Stone Massage Therapy Course Instant access to this Hot Stone Massage Therapy Course Get FREE Tutor Support to this Hot Stone Massage Therapy Course Hot Stone Massage Therapy You will obtain a prominent certification that will demonstrate your proficiency in Hot Stone Massage: Hot Stone Massage Course upon completion of this exclusive course. Having this certification will boost your credibility in the workplace and lead to new opportunities. The Hot Stone Massage: Hot Stone Massage Course materials are yours to keep forever, so you can review the information anytime you need a reminder. Keep abreast of the most recent methods and market developments. Who is this course for? Hot Stone Massage Therapy Those who intend to flourish their careers as a therapist may find the Hot Stones Massage Therapy course to be beneficial. Requirements Hot Stone Massage Therapy To enrol in this Hot Stone Massage Therapy Course, students must fulfil the following requirements. To join in our Hot Stone Massage Therapy Course, you must have a strong command of the English language. To successfully complete our Hot Stone Massage Therapy Course, you must be vivacious and self driven. To complete our Hot Stone Massage Therapy Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Hot Stone Massage Therapy Course. Career path Hot Stone Massage Therapy After completing a hot stone massage therapy course, you have a range of employment options, including working in spas, wellness centres, hotels, or even opening your own private practice as a professional therapist. You can utilise hot stone massage therapy as an extra service to provide to current clients to raise your income as a practitioner.

CCTV Surveillance, Close Protection, Cyber Security & Lifeguard Training Are you looking for any course like CCTV Operator Training to keep your community safe? We have designed an amazing CCTV Operator Training course for you to train about this instrument and its activities. This CCTV Operator Training will teach you everything to getting into an exciting and rewarding field. From the CCTV Operator Training, you'll learn about the different types of CCTV systems and how to operate them effectively. Also, the CCTV Operator Training teaches how to identify and report suspicious activity. Moreover, the CCTV Operator Training explains the legal and ethical considerations of CCTV operation. overall, the CCTV Operator Training is perfect for learning how to protect your data. Enrol our CCTV Operator Training to learn about monitoring CCTV footage so that you can report any suspicious activity with proper proof. Learning Outcome of CCTV Operator Training After the CCTV Operator Training completion learners will know about: The introduction to CCTV systems. CCTV Operator Training teaches CCTV camera technology. Video signals and transmission are also described in the CCTV Operator Training. CCTV Operator Training elaborates on the CCTV recording techniques and storage system. Monitoring, control, CCTV system setup and configuration are included in this CCTV Operator Training. CCTV Operator Training involves CCTV system maintenance and troubleshooting methods. Legal and ethical considerations are beautifully described in this CCTV Operator Training. You will learn to handle emergency response and incident handling with the help of this CCTV Operator Training. Main Course: CCTV Operator Training Free Courses are including with this CCTV Operator Training Course Along with The CCTV Operator Training Course, We Offer a free Close Protection Course Along with The CCTV Operator Training Course, We Offer a free Cyber Security Course Along with The CCTV Operator Training Course, We Offer a free Lifeguard Training Course Special Offers of this CCTV Operator Training Course This CCTV Operator Training Course includes a FREE PDF Certificate. Lifetime access to this CCTV Operator Training Course Instant access to this CCTV Operator Training Course Get FREE Tutor Support from Monday to Friday in this CCTV Operator Training Course [ Note: Free Digital certificate as soon as completing the CCTV Operator Training Course] CCTV Surveillance, Close Protection, Cyber Security & Lifeguard Training Embark on an enriching journey with our CCTV Operator Training, designed to equip you with the essential skills for a compelling and gratifying career. Throughout the program, you will delve into diverse aspects, including an in-depth understanding of various CCTV systems and the proficient operation thereof. The curriculum not only imparts knowledge on effective system utilization but also guides you in identifying and reporting suspicious activities. Furthermore, our CCTV Operator Training sheds light on the legal and ethical dimensions of CCTV operation. In essence, this comprehensive training is an ideal resource for mastering the art of safeguarding your data. Who is this course for? CCTV Surveillance, Close Protection, Cyber Security & Lifeguard Training This CCTV Operator Training is suitable for anyone interested in understanding the intricacies of CCTV technology. Requirements CCTV Surveillance, Close Protection, Cyber Security & Lifeguard Training To enrol in this CCTV Operator Training Course, students must fulfil the following requirements. To join in our CCTV Operator Training Course, you must have a strong command of the English language. To successfully complete our CCTV Operator Training Course, you must be vivacious and self driven. To complete our CCTV Operator Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this CCTV Operator Training Course. Career path CCTV Surveillance, Close Protection, Cyber Security & Lifeguard Training After completing the CCTV Operator Training, various job opportunities will be open for you. Such as: Entry-level CCTV Operator Experienced CCTV Operator Senior CCTV Operator CCTV Control Room Manager

Leadership Management: Leadership & Management Are you desired for developing positive relationships with your clients as a manager? Are you eager to benefit them by leadership & management skills? You are indeed at the correct spot if you want to improve your abilities with our Diploma in Leadership Management: Leadership & Management. A variety of abilities are covered in the sections that make up the Diploma in Leadership Management: Leadership & Management course, including a quick primer on management and leadership. You will learn creativity, how to be motivated, innovate, and how to establish a team with our diploma in leadership & management. This Leadership Management: Leadership & Management programme will teach you how to improve your one-on-one communication skills for a benefit for individuals. While introducing you to a variety of leadership ideas, this Diploma in Leadership Management: Leadership & Management course will assist you in identifying your personal leadership style. Your diploma in leadership & management will provide you the tools you need to make a positive difference in the growth of your organisation and yourself. You can evaluate your managing abilities by earning a diploma in leadership & management. Another primary objective of the Diploma in Leadership and Management: Leadership & Management is to raise your profile within your organisation. After completing the Diploma in Leadership and Management: Leadership & Management programme, you will have a thorough understanding of what makes a great leader. A diploma in Leadership Management: Leadership & Management will boost your comprehension of how to put the techniques you study in this course into practice to advance your career. Don't pass up your chance to earn a Diploma in Leadership and Management. Get empowered with the knowledge and skills to make a difference in leadership and management by enrolling in our Diploma in Leadership & Management course right away! Main Course: Level 7 Diploma in Leadership and Management Free Courses are including with this Leadership and Management: Leadership & Management Course Along with The Leadership and Management: Leadership & Management Course, We Offer a free Level 7 Project management Along with The Leadership and Management: Leadership & Management Course, We Offer a free Level 7 Operations Management Special Offers of this Leadership and Management: Leadership & Management Course This Leadership Management: Leadership & Management Course includes a FREE PDF Certificate. Lifetime access to this Leadership Management: Leadership & Management Course Instant access to this Leadership Management: Leadership & Management Course Get FREE Tutor Support to this Leadership Management: Leadership & Management Course Leadership and Management: Leadership & Management With our revolutionary Leadership Management: Leadership & Management course, you can unleash your full leadership potential. Learn the critical skills required for effective Leadership and Management: Leadership & Management in the fast-paced business environment of today. Take your career to the next level with our extensive program. Learn the art of Leadership and Management: Leadership & Management by enrolling now, and you'll achieve unmatched success. Leadership & Management: Take charge of your future with leadership & management! Who is this course for? Leadership Management: Leadership & Management Team leaders, business owners, and department heads are among the persons in top positions with leadership responsibilities who ought to enrol in this Diploma in Leadership and Management course. Also, this Diploma in Leadership Management: Leadership & Management Is a great fit for managers, supervisors, and directors. Requirements Leadership and Management: Leadership & Management To enrol in this Leadership and Management: Leadership & Management Course, students need To join in our Leadership Management: Leadership & Management Course, you must have a strong command of the English language. To successfully complete our Leadership Management: Leadership & Management Course, you must be vivacious and self driven. To complete our Leadership Management: Leadership & Management Course, you must have a basic understanding of computers. A minimum age of 15 is required to enrol in this Leadership Management: Leadership & Management Course. Career path Leadership Management: Leadership & Management You can open up a number of employment doors by completing this Diploma in Leadership & Management course.

Operations Management: Operations Management Level 3, 5 & 7 Are you determined to advance your operations management career? Searching for assistance as you ascend the ladder to the highest positions? You could have better work chances for the rest of your life with our thorough Operations Management Diploma! Our Operations Management: Operations Management Level 3, 5 & 7 course is broken up into various sections to make Operations Management simple and more engaging. Our Operations Management: Operations Management Level 3, 5 & 7 course is designed for people who work in operations management and want to maximise profitability by balancing expenses with revenues. Human resources, raw materials, technology, and equipment are all integrated into this operations management. You will learn about the composition, responsibilities, and size of the operations management team in this Operations Management: Operations Management Level 3, 5 & 7 course. You will be able to manage risk, conflicts, and corporate ethics after finishing this Operations Management: Operations Management Level 3, 5 & 7 course. Discover your potential and succeed in the field of operations management with the help of our Operations Management training. Learning Outcome of Operations Management: Operations Management Level 3, 5 & 7 Upon completion of Operations Management: Operations Management Level 3, 5 & 7, learners will have covered a variety of topics in operations management, including: The functions and objectives of operations management The role of operations management in inventory and supply chain management Operations Management will teach you about quality control and procurement operations Contingency management and succession planning Operations Management will help you understand business ethics, risk management, and conflict management. Courses are included with this Operations Management Course: Operations Management Level 3 Operations Management Level 5 Operations Management Level 7 Special Offers of this Operations Management: Operations Management Level 3, 5 & 7 Course This Operations Management: Level 7 Diploma in Operations Management Course includes a FREE PDF Certificate. Lifetime access to this Operations Management: Level 7 Diploma in Operations Management Course Instant access to this Operations Management: Level 7 Diploma in Operations Management Course Get FREE Tutor Support from Monday to Friday in this Operations Management: Level 7 Diploma in Operations Management Course Operations Management: Operations Management Level 3, 5 & 7 With the help of our state-of-the-art Operations Management: Operations Management course, discover the keys to streamlined success. Explore the intricacies of Operations Management tactics, where performance and quality are combined. Gain professional advancement by becoming an expert in operations management and its fundamentals. Combine theory and practice with a seamless flow to achieve results that are unmatched. Come and experience our exciting learning atmosphere, where Operations Management is more than just a course—it's a driver of organizational success. Who is this course for? Operations Management: Operations Management Level 3, 5 & 7 This Operations Management: Operations Management Level 3, 5 & 7 course is intended for aspiring professionals who want to learn more about the Operations Management field, as well as for business students and entrepreneurs. Requirements Operations Management: Operations Management Level 3, 5 & 7 To enrol in this Operations Management: Level 7 Diploma in Operations Management Course, students must fulfil the following requirements. To join in our Operations Management: Level 7 Diploma in Operations Management Course, you must have a strong command of the English language. To successfully complete our Operations Management: Level 7 Diploma in Operations Management Course, you must be vivacious and self driven. To complete our Operations Management: Level 7 Diploma in Operations Management Course, you must have a basic understanding of computers. Career path Operations Management: Operations Management Level 3, 5 & 7 Many job opportunities, such as those for business owners and aspiring entrepreneurs, will become available as a result of this Operations Management: Operations Management Level 3, 5 & 7 course.

Duration 3 Days 18 CPD hours This course is intended for This in an intermediate and beyond-level course is geared for experienced Python developers looking to delve into the exciting field of Natural Language Processing. It is ideally suited for roles such as data analysts, data scientists, machine learning engineers, or anyone working with text data and seeking to extract valuable insights from it. If you're in a role where you're tasked with analyzing customer sentiment, building chatbots, or dealing with large volumes of text data, this course will provide you with practical, hands on skills that you can apply right away. Overview This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and engaging group activities. Throughout the course you'll: Master the fundamentals of Natural Language Processing (NLP) and understand how it can help in making sense of text data for valuable insights. Develop the ability to transform raw text into a structured format that machines can understand and analyze. Discover how to collect data from the web and navigate through semi-structured data, opening up a wealth of data sources for your projects. Learn how to implement sentiment analysis and topic modeling to extract meaning from text data and identify trends. Gain proficiency in applying machine learning and deep learning techniques to text data for tasks such as classification and prediction. Learn to analyze text sentiment, train emotion detectors, and interpret the results, providing a way to gauge public opinion or understand customer feedback. The Hands-on Natural Language Processing (NLP) Boot Camp is an immersive, three-day course that serves as your guide to building machines that can read and interpret human language. NLP is a unique interdisciplinary field, blending computational linguistics with artificial intelligence to help machines understand, interpret, and generate human language. In an increasingly data-driven world, NLP skills provide a competitive edge, enabling the development of sophisticated projects such as voice assistants, text analyzers, chatbots, and so much more. Our comprehensive curriculum covers a broad spectrum of NLP topics. Beginning with an introduction to NLP and feature extraction, the course moves to the hands-on development of text classifiers, exploration of web scraping and APIs, before delving into topic modeling, vector representations, text manipulation, and sentiment analysis. Half of your time is dedicated to hands-on labs, where you'll experience the practical application of your knowledge, from creating pipelines and text classifiers to web scraping and analyzing sentiment. These labs serve as a microcosm of real-world scenarios, equipping you with the skills to efficiently process and analyze text data. Time permitting, you?ll also explore modern tools like Python libraries, the OpenAI GPT-3 API, and TensorFlow, using them in a series of engaging exercises. By the end of the course, you'll have a well-rounded understanding of NLP, and will leave equipped with the practical skills and insights that you can immediately put to use, helping your organization gain valuable insights from text data, streamline business processes, and improve user interactions with automated text-based systems. You?ll be able to process and analyze text data effectively, implement advanced text representations, apply machine learning algorithms for text data, and build simple chatbots. Launch into the Universe of Natural Language Processing The journey begins: Unravel the layers of NLP Navigating through the history of NLP Merging paths: Text Analytics and NLP Decoding language: Word Sense Disambiguation and Sentence Boundary Detection First steps towards an NLP Project Unleashing the Power of Feature Extraction Dive into the vast ocean of Data Types Purification process: Cleaning Text Data Excavating knowledge: Extracting features from Texts Drawing connections: Finding Text Similarity through Feature Extraction Engineer Your Text Classifier The new era of Machine Learning and Supervised Learning Architecting a Text Classifier Constructing efficient workflows: Building Pipelines for NLP Projects Ensuring continuity: Saving and Loading Models Master the Art of Web Scraping and API Usage Stepping into the digital world: Introduction to Web Scraping and APIs The great heist: Collecting Data by Scraping Web Pages Navigating through the maze of Semi-Structured Data Unearth Hidden Themes with Topic Modeling Embark on the path of Topic Discovery Decoding algorithms: Understanding Topic-Modeling Algorithms Dialing the right numbers: Key Input Parameters for LSA Topic Modeling Tackling complexity with Hierarchical Dirichlet Process (HDP) Delving Deep into Vector Representations The Geometry of Language: Introduction to Vectors in NLP Text Manipulation: Generation and Summarization Playing the creator: Generating Text with Markov Chains Distilling knowledge: Understanding Text Summarization and Key Input Parameters for TextRank Peering into the future: Recent Developments in Text Generation and Summarization Solving real-world problems: Addressing Challenges in Extractive Summarization Riding the Wave of Sentiment Analysis Unveiling emotions: Introduction to Sentiment Analysis Tools Demystifying the Textblob library Preparing the canvas: Understanding Data for Sentiment Analysis Training your own emotion detectors: Building Sentiment Models Optional: Capstone Project Apply the skills learned throughout the course. Define the problem and gather the data. Conduct exploratory data analysis for text data. Carry out preprocessing and feature extraction. Select and train a model. ? Evaluate the model and interpret the results. Bonus Chapter: Generative AI and NLP Introduction to Generative AI and its role in NLP. Overview of Generative Pretrained Transformer (GPT) models. Using GPT models for text generation and completion. Applying GPT models for improving autocomplete features. Use cases of GPT in question answering systems and chatbots. Bonus Chapter: Advanced Applications of NLP with GPT Fine-tuning GPT models for specific NLP tasks. Using GPT for sentiment analysis and text classification. Role of GPT in Named Entity Recognition (NER). Application of GPT in developing advanced chatbots. Ethics and limitations of GPT and generative AI technologies.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback

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Make your own personalised beautiful silver jewellery using specialised clay that turns into solid silver once your pieces have been made and fired.