1331 Courses

This Professional Certificate Course in Introduction to Employer Branding provides a comprehensive overview of the fundamental principles and key concepts shaping the field. Participants explore the pivotal role of employer branding in attracting and retaining top talent. The curriculum covers the core factors contributing to a robust and positive employer brand, examining their impact on organizational reputation and success. Through a blend of theory and practical insights, participants gain a solid introduction to the strategic world of employer branding. After the successful completion of this course, you will understand the following; Define the concept of employer branding and its role in attracting and retaining top talent. Explain the factors that contribute to a strong and positive employer brand. Analyze the impact of employer branding on an organization's reputation and bottom line.   This Professional Certificate Course in Introduction to Employer Branding offers a comprehensive understanding of the foundational elements crucial to effective employer branding. Participants delve into the core concept of employer branding, unraveling its role in talent acquisition and retention. The course systematically explores the key factors influencing a positive employer brand, providing insights into their intricate interplay. Participants leave with a well-rounded knowledge base, poised to navigate the landscape of employer branding with confidence. This Professional Certificate Course in Introduction to Employer Branding provides a foundational exploration of the critical aspects of employer branding. Participants will define the concept and understand its pivotal role in attracting and retaining top-tier talent. Delving into factors that contribute to a positive employer brand, attendees will gain insights into how these elements shape an organization's reputation and overall success. This course equips professionals with essential knowledge to kickstart their journey in the dynamic field of employer branding, fostering a solid understanding of its strategic implications. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Employer Branding Self-paced pre-recorded learning content on this topic. Introduction to Employer Branding Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Early-career HR Professionals Entry-level Talent Acquisition Specialists Marketing and Communications Assistants Recent Graduates in Business and HR Small Business Owners Start-up Entrepreneurs Career Shifters Interested in HR Frontline Managers Individuals Exploring Human Resources Basics Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Overview In the UK, professionals in the field of Business Performance Management can expect competitive annual earnings, making it an attractive career choice. This course, focused on Performance Management, covers a comprehensive curriculum consisting of various modules that delve into essential concepts and strategies vital for optimizing organizational performance. From understanding the fundamental principles of management to exploring advanced frameworks like the Balanced Scorecard and the Lean Philosophy, this theoretical course equips learners with the knowledge needed to excel in the realm of Performance Management. Learning Outcomes: A deep understanding of key concepts in Business Performance Management. Insights into the purpose and significance of effective management. Proficiency in setting and aligning organizational missions and objectives. Knowledge of management frameworks like Management by Objectives and the Balanced Scorecard. Insights into the Lean Philosophy and benefits realization techniques. Competence in measuring, analyzing, and improving business performance using various metrics. Description This Business Performance Management course offers a comprehensive exploration of theoretical concepts, frameworks, and strategies essential for optimizing organizational performance. Covering a range of modules, learners will delve into topics such as mission and objectives, performance measures, operational metrics, and benefits realization. Through theoretical discussions and exercises, participants will develop a strong foundation in Performance Management, enabling them to contribute effectively to the success of their organizations. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Will I Receive A Certificate Of Completion? Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? Aspiring business professionals seeking to enhance their knowledge of Performance Management. Current managers and executives aiming to refine their skills in optimizing business performance. Individuals interested in a theoretical understanding of management frameworks. Students and recent graduates looking to expand their knowledge in the field. Entrepreneurs seeking to apply Performance Management principles to their ventures. Anyone wishing to contribute to their organization's success through effective Performance Management strategies. Requirements The Business Performance Management course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Business Performance Management, without any fuss. Career Path Performance Analyst: £30,000 - £45,000 per year Operations Manager: £40,000 - £70,000 per year Business Consultant: £40,000 - £80,000 per year Strategic Planner: £35,000 - £60,000 per year Project Manager: £35,000 - £60,000 per year Quality Assurance Manager: £35,000 - £65,000 per year Business Development Manager: £40,000 - £70,000 per year Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Business Performance Management Module 01: Welcome 00:02:00 Module 02: Part 1 Introduction and Agenda 00:03:00 Module 03: Concepts in Business Performance Management 00:05:00 Module 04: The Purpose of Management 00:08:00 Module 05: Exercise: Mission and Objectives 00:04:00 Module 07: Part 2 Introduction and Agenda 00:02:00 Module 08: Management by Objectives 00:05:00 Module 09: The Performance Pyramid 00:03:00 Module 10: The Balanced Scorecard 00:05:00 Module 11: The Lean Philosophy 00:09:00 Module 12: Benefits Realisation 00:08:00 Module 13: Part 2 Project 00:01:00 Module 14: Test your Knowledge 1 00:08:00 Module 15: Part 3 Measuring Managing and Improving Business Performance 00:07:00 Module 16: Exercise: Performance Measures 00:05:00 Module 17: Analysing Performance Data 00:05:00 Module 18: Operational Metrics 00:03:00 Module 19: Reporting Performance Data 00:03:00 Module 20: Improving Business Performance 00:10:00 Module 21: Exercise: More Performance Measures 00:04:00 Module 22: Key Learning Points 00:03:00 Module 23: Part 3 Project 00:02:00 Module 24: Test your Knowledge 2 00:09:00 Module 25: Part 4 Nightingale Care 1 00:02:00 Module 26: Part 4 Nightingale Care Suggested Answer 1 00:03:00 Module 27: Part 4 Nightingale Care 2 00:01:00 Module 28: Part 4 Nightingale Care Suggested Answer 2 00:03:00 Module 29: Part 4 Nightingale Care 3 00:01:00 Module 30: Part 4 Nightingale Care Suggested Answer 3 00:02:00 Module 31: Part 4 Nightingale Care 4 00:01:00 Module 32: Part 4 Nightingale Care Suggested Answer 4 00:03:00 Assignment Assignment -Performance Management 00:00:00 Order Your Certificate Order Your Certificate 00:00:00

Overview Ever wondered how businesses function, evolve, and thrive? Intrigued by the intricate dance between problem-solving and strategic thinking? If so, then delve into the captivating world of Business Analysis with this comprehensive Diploma program. This meticulously crafted course equips you with the theoretical know-how to dissect business processes, identify improvement opportunities, and drive effective change. Throughout this theoretical exploration, you'll gain a solid foundation in the core principles of Business Analysis. Master the art of strategic analysis, delve into investigation techniques, and explore stakeholder management practices. Hone your skills in process improvement, requirement documentation, and discover the exciting career prospects awaiting Business Analysts in the UK. Unleash your potential to become a sought-after Business Analyst, armed with the theoretical knowledge to navigate the ever-evolving business landscape. Learning Outcomes: Gain in-depth understanding of core business processes, analyzing frameworks and models to identify strengths and weaknesses. Cultivate the ability to dissect challenges, conduct comprehensive analysis, and recommend solutions aligned with organizational goals. Hone your skills in various data gathering methods, uncovering key insights that inform sound decision-making. Master the art of stakeholder management, effectively engaging diverse groups and ensuring their needs are considered throughout the analysis process. Gain proficiency in documenting and managing requirements, ensuring clarity, completeness, and alignment with project objectives. Understand the exciting career opportunities and theoretical knowledge needed to thrive as a Business Analyst in the UK. Description Your journey in Business Analysis continues with three core modules designed to equip you with the theoretical knowledge to excel in this dynamic field. Module 1: Business Processes lays the groundwork by unveiling the intricate workings of businesses. You'll dissect different models and frameworks, analyzing their strengths and weaknesses to gain a comprehensive understanding of how organizations function. Through this theoretical exploration, you'll master the ability to identify inefficiencies and formulate improvement opportunities, laying the foundation for strategic problem-solving. Module 2: Strategic Analysis and Product Scope takes you on a journey into the heart of decision-making. Learn to navigate complex business challenges with sharpened strategic thinking skills. Conduct in-depth analysis, delve into diverse perspectives, and recommend solutions that demonstrably align with organizational goals. This module equips you with the theoretical framework to confidently guide businesses towards achieving their strategic objectives. Module 3: Investigation Techniques delves into the art of uncovering valuable insights. You'll explore various data gathering methods, honing your skills in conducting effective investigations and interviews. Learn to analyze information critically, drawing sound conclusions that inform strategic decision-making. By mastering these theoretical investigative techniques, you'll become adept at identifying hidden opportunities and potential roadblocks, propelling businesses towards informed progress. Remember, these modules focus solely on the theoretical foundations of Business Analysis. This solid groundwork prepares you for further practical application and career development, empowering you to excel in this ever-evolving field. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? If you possess a keen interest in understanding how businesses function and a desire to drive effective change, this course equips you with the theoretical foundation to launch your BA journey. Seeking a transition into the dynamic field of Business Analysis? This program provides the theoretical knowledge to build a strong understanding of core principles and practices, preparing you for further practical development. Enhance your existing business acumen by delving into the theoretical underpinnings of Business Analysis. Gain valuable insights into process optimization, stakeholder management, and strategic thinking, propelling your career to new heights. Do you thrive on dissecting challenges and formulating effective solutions? This course hones your theoretical problem-solving skills, equipping you to analyze complex business issues and recommend data-driven improvements. Driven by a thirst for knowledge and a desire to stay ahead in the evolving business landscape? This program offers a comprehensive theoretical exploration of Business Analysis, enriching your understanding and adaptability. If you possess a natural inclination towards strategic thinking and aligning individual actions with broader organizational goals, this course provides the theoretical framework to excel in the demanding role of a Business Analyst. Requirements The Diploma in Business Analysis course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in Business Analysis, without any fuss. Career Path Business Analyst Data Analyst Management Consultant Product Manager Process Improvement Specialist Business Systems Analyst Entrepreneur Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Module 01: Introduction to Business Analysis Introduction to Business Analysis 00:17:00 Module 02: Business Processes Business Processes 00:47:00 Module 03: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:30:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:31:00 Module 05: Solution Evaluation Solution Evaluation 00:27:00 Module 06: Investigation Techniques Investigation Techniques 00:48:00 Module 07: Ratio Analysis Ratio Analysis 00:29:00 Module 08: Stakeholder Analysis and Management Stakeholder Analysis and Management 00:25:00 Module 09: Process Improvement with Gap Analysis Process Improvement with Gap Analysis 00:28:00 Module 10: Documenting and Managing Requirements Documenting and Managing Requirements 00:31:00 Module 11: Career Prospect as a Business Analyst in the UK Career Prospect as a Business Analyst in the UK 00:16:00 Order Your Certificate Order Your Certificate 00:00:00

The Best Leadership & Management Training Course will introduce you to the skills and tactics of great leaders and successful managers. You will familiarize yourself with the crucial challenges in the leadership and management positions of any organization.  In this course from Sandor Kiss and Prof. Paul Cline, you will learn about specific tools, strategic competence and technical abilities to address new challenges in your organization or company. Yes, you can learn how to become a better leader to take your career upwards. It means you will be able to advance in your career or business. Explore the promising aspects of training employees and having fruitful discussions with the training. The training modules of the leadership and management program has proved successful in increasing performance and boosting employee retention. The data from previous studies show that the return of investment (ROI) for taking leadership and management training is almost 16-32 times more than the investment. What you'll learn What Are The Current Leadership And Management Challenges That Are Destroying Companies Specific Tools Strategies And Techniques That Will Make You An Excellent Manager/Leader Multiple Strategies For Boosting Employee Performance How To Create And Manage Effective Teams How To Dramatically Increase Your Performance And Accelerate Your Career Path Learn How To Use Teams To Create Amazing Results And Profits How To Quickly Take Your Company Or Division To The Next Level How To Create A Business Culture Where People Love To Come To Work Why You Should Choose 'Best Leadership & Management Training Course' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length article 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning about the current and emerging challenges in leadership and management fields Having insights into strategies to boost employee performance Gaining knowledge of accelerating performance Exploring the usage of helpful tools, strategies and techniques for the betterment of your management or leadership qualities Learning more about constructive team management and getting results out of the teams Acquiring expertise in creating a business culture Who is this course for? The course applies to all types of professionals in business or organizational settings i.e. team leaders, CEOs, business owners, managers, directors, and everyone who manages and works with teams. Requirements Basic Internet Access Career Path In any commercial or noncommercial settings, you thrive on your leadership and management skills. Your ability to manage your team and helping everyone to increase their performance determines your progress within an industry or organizational structure. Introduction Leadership & Management PROMO FREE 00:03:00 Prof. Paul Course Intro FREE 00:03:00 Leadership Training Leadership Skills Training 00:32:00 Management Training Management Skills Training 00:39:00 Culture Training Creating A Great Culture 00:37:00 Teamwork Training Teamwork - Create High Performance Teams 00:37:00

Overview In today's professional environment, understanding and preventing sexual harassment is paramount to creating a safe and respectful workplace. This course dives deep into the complexities of sexual harassment, shedding light on its various forms and the profound impact it can have on individuals and team dynamics. By exploring the nuances of sexual harassment, learners are equipped with the knowledge to recognize and address inappropriate behavior, fostering a culture of dignity and inclusion. With comprehensive coverage from the foundational understanding to practical approaches for dealing with sexual harassment, this course is designed to empower employees and managers alike. It provides essential insights into policies and procedures that are critical in safeguarding against sexual harassment, ensuring every member of the organization is well-versed in promoting a respectful and harassment-free workplace. Learning Outcomes: Understand the definition and implications of sexual harassment in the workplace. Recognize the various types of sexual harassment and their manifestations. Identify sexual harassment incidents in the workplace with confidence. Learn about the policies and procedures to combat sexual harassment. Acquire strategies for effectively dealing with sexual harassment. Promote a culture of respect and safety within the workplace. Description This course offers a thorough exploration of sexual harassment, aiming to provide learners with a robust framework for understanding, recognizing, and addressing sexual harassment in the workplace. Starting with a clear definition of sexual harassment, it moves on to delineate the different forms it can take, helping participants discern subtle and overt instances of harassment. The course meticulously unpacks the signs of sexual harassment, ensuring learners can spot and respond to incidents with the appropriate sensitivity and assertiveness. Further, it delves into the critical aspects of workplace policies and procedures that are essential in preventing sexual harassment, guiding learners through the creation and implementation of effective safeguards. The course culminates with practical advice on how to handle situations of sexual harassment, offering tools for individuals to support victims and take action against perpetrators. By the end of this course, participants will be equipped with the knowledge and skills to foster a safe, inclusive, and respectful work environment. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? Employees across all levels seeking to understand and prevent sexual harassment. Managers and team leaders aiming to create a harassment-free workplace. HR professionals responsible for implementing sexual harassment policies. Organizational leaders committed to fostering a respectful work culture. New hires needing to learn about workplace conduct and safety. Educators and trainers specializing in workplace ethics and behavior. Requirements The Sexual Harassment in the Workplace (SHWT) course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Sexual Harassment in the Workplace (SHWT), without any fuss. Career Path HR Specialist Compliance Officer Corporate Trainer Employee Relations Manager Diversity and Inclusion Manager Legal Advisor (Employment Law) Organizational Development Consultant Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Module 01: What is Sexual Harassment? What Is Sexual Harassment? 00:12:00 Module 02: Types of Sexual Harassment Types of Sexual Harassment 00:12:00 Module 03: Recognising Sexual Harassment in the Workplace Recognising Sexual Harassment in the Workplace 00:12:00 Module 04: Policies and Procedures Policies and Procedures 00:11:00 Module 05: How to Deal with Sexual Harassment in the Workplace? How to Deal with Sexual Harassment in the Workplace? 00:14:00 Order Your Certificate Order Your Certificate 00:00:00

Overview Embark on a comprehensive journey of understanding with our 'ADHD Awareness' course, designed to enlighten learners about Attention Deficit Hyperactivity Disorder (ADHD) across various life stages and settings. Delve into the intricacies of ADHD through seven meticulously crafted modules, each offering a unique perspective. From unraveling the fundamentals in the introductory phase to exploring cognitive approaches and organizational frameworks, this course ensures an in-depth grasp of ADHD dynamics in young individuals, adults, family, and educational settings. Unlock the nuances of ADHD and attention difficulties, fostering a profound comprehension of this prevalent neurodevelopmental condition. The course culminates in equipping learners with knowledge about the organization of care for ADHD, providing a holistic view of managing and supporting individuals with ADHD. Immerse yourself in this theoretical exploration to navigate the multifaceted dimensions of ADHD, gaining insights that extend beyond conventional perspectives. Learning Outcomes: Develop a comprehensive understanding of ADHD from introductory principles to advanced cognitive approaches. Gain insights into the manifestation of ADHD in young individuals and adults. Explore the impact of ADHD within family dynamics and understand effective strategies for support. Acquire knowledge about ADHD in educational settings, coupled with essential parent training insights. Identify and address attention difficulties associated with ADHD. Understand organizational frameworks for providing effective care and support for individuals with ADHD. Description Our ADHD Awareness course comprises seven modules that intricately dissect the facets of ADHD, offering a theoretical foundation for learners. Starting with an introduction to ADHD, the course progresses to examine its manifestation in various life stages and settings. From family dynamics to educational environments, the modules provide a holistic perspective, culminating in insights into cognitive approaches and the organization of care for ADHD. This theoretical exploration empowers learners with a profound understanding of ADHD, serving as a valuable resource for educators, caregivers, and individuals seeking to comprehend the complexities of ADHD. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled 'Award in ADHD Training Course at QLS Level 1', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in this field. £39 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who Is This Course For? Educators and school administrators Mental health professionals Parents and caregivers Healthcare practitioners Counselors and therapists Individuals interested in neurodevelopmental disorders Requirements The ADHD Awareness course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of ADHD Awareness, without any fuss. Career Path Educational Consultant Clinical Psychologist Special Education Teacher Child Psychologist Family Support Worker School Counselor Clinical Nurse Specialist Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum ADHD Awareness Module 01: Introduction to ADHD 00:13:00 Module 02: ADHD in Young and Adults 00:19:00 Module 03: ADHD in Family Settings 00:12:00 Module 04: ADHD in Educational Settings and Parent Training 00:19:00 Module 05: ADHD and Attention Difficulties 00:15:00 Module 06: Cognitive Approaches in ADHD 00:16:00 Module 07: The Organisation of Care for ADHD 00:21:00 Order Your QLS Certificate Order Your QLS Certificate 00:00:00

Overview Enroll in the Admin, Secretarial & PA course to elevate your job prospects and excel in administrative roles. This comprehensive program covers a wide range of modules that equip you with essential skills for success in the corporate world. From mastering office administration and effective communication to handling travel arrangements and business etiquette, this course provides a solid theoretical foundation to enhance your career in administrative roles. This course is designed to empower you with knowledge that will significantly impact your job life and career. Whether you aspire to become a proficient Personal Assistant, an adept Administrator, or an efficient Receptionist, this program is your gateway to success. With a deep understanding of organizational skills, communication, and customer service, you'll be well-prepared to excel in the administrative and secretarial field, making you an indispensable asset to any organization. Learning Outcomes: Proficiency in office administration and receptionist duties. Effective business telephone skills and etiquette. Expertise in organizing meetings, conferences, and travel arrangements. Mastery of time management and diary management. Strong business writing and communication skills. Competence in customer service and efficient planning and scheduling. Description Our Admin, Secretarial & PA course is a comprehensive program that delves into the core aspects of administrative roles. With modules ranging from business etiquette to communication skills, you'll acquire a holistic understanding of what it takes to excel in this field. This theoretical course provides valuable insights into various administrative tasks, ensuring you're well-prepared to tackle the challenges of the corporate world. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled 'Diploma in Admin, Secretarial & PA at QLS Level 5', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in this field. £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who Is This Course For? Individuals aspiring to become Personal Assistants or Administrators. Professionals seeking to enhance their organizational and communication skills. Those interested in pursuing a career in receptionist roles. Individuals looking to improve their business writing and customer service abilities. Anyone aiming to excel in the administrative and secretarial field. Students and job seekers keen on boosting their employability in this sector. Requirements The Admin, Secretarial & PA Level 5 course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Admin, Secretarial & PA Level 5, without any fuss. Career Path Personal Assistant to top executives. Office Administrator in various industries. Receptionist in corporate offices. Customer Service Representative. Executive Secretary. Event Coordinator. Administrative Manager in esteemed organizations. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Personal Assistant 00:20:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:17:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:18:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:21:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 07 - Business Etiquette Business Etiquette 00:19:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 09 - Travel Arrangements Travel Arrangements 00:22:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:21:00 Module 12 - Time Management Time Management 00:25:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 14 - Business Writing Skills Business Writing Skills 00:25:00 Module 15 - Organisational Skills Organisational Skills 00:19:00 Module 16 - Communication Skills Communication Skills 00:19:00 Module 17- Customer Service Customer Service 00:22:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00 Mock Exam Mock Exam - Admin, Secretarial & PA 00:20:00 Final Exam Final Exam - Admin, Secretarial & PA 00:20:00 Assignment Assignment - Admin, Secretarial & PA 00:00:00 Order Your QLS Certificate Order Your QLS Certificate 00:00:00

Overview Building a thriving company isn't just about products or profits; it's about the people who bring it all to life. HR Management - Effective Hiring unlocks the secrets to cultivating a winning team, from attracting top talent to fostering loyalty and career growth. Dive deep into the core concepts of HR Management, mastering the art of talent acquisition, employee development, and retention strategies that actually work. Forget generic online courses and expert jargon. This comprehensive program delves into the theoretical foundations of HR Management, equipping you with actionable insights and practical tips. Learn from successful companies like Google and Microsoft, and discover how leading organizations prioritize their people, fostering a culture of engagement and maximizing employee potential. Learning Outcomes: Define the pillars of Talent Management and Acquisition. Implement a strategic hiring process to attract top talent. Develop effective training and development programs. Understand the importance of employee retention and its impact. Master practical strategies to keep your best employees engaged. Build strong relationships with your workforce for long-term success. Description HR Management - Effective Hiring isn't just another course; it's a comprehensive journey into the heart of organizational success. We'll delve into the theoretical core of talent management, from acquisition to retention, providing you with the tools and knowledge to build a world-class team. Section 1: Lay the foundation with key concepts like talent management and acquisition, understanding their crucial role in organizational success. Section 2: Uncover practical tips for hiring the best employees, from crafting captivating job descriptions to conducting effective interviews. Section 3 & 4: Go beyond basics, exploring best practices for employee retention used by industry giants like Google and Microsoft. Learn to implement these strategies in your own organization. Section 5 & 6: Discover actionable tips to keep your employees engaged and motivated, from offering quick incentives to building strong relationships. HR Management - Effective Hiring is your roadmap to building a team that drives results, fosters a positive work environment, and propels your organization to new heights. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement:Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled 'Certificate in HR Management at QLS Level 3', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in logistics. £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who Is This Course For? This HR Management - Effective Hiring course is a great place to start if you're looking to start a new career in HR Management - Effective Hiring field. This training is for anyone interested in gaining in-demand HR Management - Effective Hiring proficiency to help launch a career or their business aptitude.  Requirements The HR Management - Effective Hiring course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of HR Management - Effective Hiring, without any fuss. Career Path This HR Management - Effective Hiring training will assist you develop your HR Management - Effective Hiring ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a HR Management - Effective Hiring professional story and personalise your path to a new career. Furthermore, developing this HR Management - Effective Hiring skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Course Highlights 00:03:00 Unit 3: Quick Activity 00:02:00 Section 2: Core Concepts Unit 1: What does Talent Management Mean 00:06:00 Unit 2: Steps for Talent Management Process 00:05:00 Unit 3: Meaning of Talent Acquisition 00:06:00 Unit 4: 4 Tips to Hire the Best Employees 00:06:00 Unit 5: Training & Developing Employees + Quick Tips 00:05:00 Unit 6: Why Companies Spend Million Dollars in Training & Development 00:04:00 Unit 7: Why Employee Retention is Important for a Company 00:03:00 Unit 8: Employee Retention Techniques 00:07:00 Section 3: Best Employee Retention Strategies That Actually Work Unit 1: Why These Strategies Are So Useful 00:01:00 Unit 2: 1st Retention Strategy 00:06:00 Unit 3: 2nd Retention Strategy 00:11:00 Unit 4: Quick Activity - Here's How to Use It 00:01:00 Section 4: Employee Benefits & Retention Strategies Used by World's Top Companies Unit 1: Section Introduction 00:01:00 Unit 2: How Google Takes Care of its Employees 00:12:00 Unit 3: How Microsoft Retains it's Employees 00:06:00 Unit 4: Key Takeaway 00:04:00 Section 5: Practical Tips to Retain Employees in Your Organisation Unit 1: Offer Quick Incentives 00:03:00 Unit 2: Show Career Growth 00:02:00 Unit 3: Praising & Rewarding 00:02:00 Unit 4: Make it Convenient 00:03:00 Unit 5: Sponsor Education 00:02:00 Section 6: Bonus Section: Building a Strong Relation with Employees Unit 1: 3 Words to Retain Your Best Employees 00:03:00 Section 7: Conclusion Unit 1: Conclusion 00:01:00 Assignment Assignment - HR Management - Effective Hiring 5 days, 18 hours Order Your QLS Certificate Order Your QLS Certificate 00:00:00

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Professional Receptionist Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Professional Receptionist Diploma - Old Version Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00

Windows Server 2016 - Level 1 Hands-on Training Course Overview Are you looking to begin your Microsoft Server 2016 career or want to develop more advanced skills in Microsoft Server 2016? Then this Windows Server 2016 - Level 1 Hands-on Training course will set you up with a solid foundation to become a confident Windows Server 2016 administrator and help you to develop your expertise in Microsoft Server 2016. This Windows Server 2016 - Level 1 Hands-on Training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Windows Server 2016 - Level 1 Hands-on Training course will set you up with a solid foundation to become a confident Windows Server 2016 administrator and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a Windows Server 2016 administrator. The Windows Server 2016 - Level 1 Hands-on Training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a Windows Server 2016 administrator. This comprehensive Windows Server 2016 - Level 1 Hands-on Training course is the perfect way to kickstart your career in the field of Microsoft Server 2016. This Windows Server 2016 - Level 1 Hands-on Training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a Windows Server 2016 administrator or want to learn more skills on Microsoft Server 2016 but unsure of where to start, then this Windows Server 2016 - Level 1 Hands-on Training course will set you up with a solid foundation to become a confident Windows Server 2016 administrator and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Windows Server 2016 - Level 1 Hands-on Training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive Windows Server 2016 - Level 1 Hands-on Training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Microsoft Server 2016. Entry Requirement There are no academic entry requirements for this Windows Server 2016 - Level 1 Hands-on Training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method This windows server 2016 - level 1 hands-on training online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Course Overview Course Overview Video Building Your Virtual Lab Environment Video - Downloading ISO and OVA Fles for VirtualBox Video and Lab - Create Virtual Install of Server 2016 Full GUI Using VirtualBox Video and Lab - Create Virtual Install of Server 2016 Core Using VirtualBox Video and Lab - Create Virtual Install of Windows 10 Pro Using VirtualBox Video - Take a Snapshot of Your Current Configuration Building a Microsoft Server 2016 Domain Video and Lab - Preparing Your Network for Active Directory Video and Lab - Prepare Server 2016 for Promotion to a Domain Controller Video and Lab - Promote Server 2016 to a Domain Controller Video and Lab - Join Server 2016 Core to Windows 2016 Domain Video and Lab - Promote Server Core to a Domain Controller Video and Lab - Add a Windows 10 Workstation to a Microsoft Domain Video - Create a Server 2016 Replica Domain Controller Domain Naming System (DNS) Video - Installing the DNS Role Using Server Manager Video - Create a secondary or backup DNS server using Server Core Video - Create a DNS reverse lookup zone in Server 2016 Video - Create a new DNS host record Video - Create a new MX record in DNS Dynamic Host Configuration Protocol (DHCP) Video and lab - Install and configure DHCP Using PowerShell Video - Authorize a Windows 2016 DHCP Server Video - Server and Scope options in Windows server 2016 Video - How to Edit the Default Gateway Settings in DHCP Video - How to Edit DNS Server List in DHCP Video - Use Filters in DHCP to Deny Clients DHCP Services Video - Use DHCP User Classes to Assign Alternate Scope Options Video - Edit a DHCP Scope Video - How to backup and restore the DHCP database video - Create predefined options in DHCP Speed Learning Active Directory Administration Video - Create a user in Active Directory Video - Create an administrator user in Server 2016 Video - Create a distribution group in Active Directory Video - Create and use a security group Video - Create an Organizational Unit Video - Unlock a User Account Video - Move an object to a New Organizational Unit in Active Directory Video - Change the domain administrator password Video - Fix Access Denied when deleting Active Directory objects Speed Learning Group Policy Video - Prevent automatic logoff due to inactivity Video - Create and link a Group Policy Object to an OU Video - Edit group policy objects to affect a user Video - Edit a group policy object to affect a computer Video - Backup and restore Group Policy objects Video - Force Screensaver and Timeouts Using Group Policy Video - Change Users Desktop Background Using Group Policy Speed Learning Server 2016 Administration Video - Overview of The New Start Menu for Server 2016 Video - Working with Task View in Server 2016 Video - Enable Remote Desktop Using PowerShell 623 Video - Rearm The 180-Day Evaluation Period for Wndows Server Video - Rearm The 30-Day Evaluation Period for Windows 10 Video - Create a Heads-up Display Using BgInfo Video - Change the date, time and numbers format in Server 2016. Video - Rename Windows Server 2016 Using PowerShell Manage Files and Shares Video and Lab - Setup Work Folders in a Windows Domain Video and Lab - Configure a Distributed File System Using Windows Server Video - Create a Shared Folder on a Windows Server Video - Create a Shared Folder Using Server Manager Speed Learning Managing Printers Video - Add a network printer in Windows server 2016 Video - Install and use the Print Management Role in Windows Server 2016 Video - Deploy printers using Group Policy in Windows Server 2016 Speed Learning Server 2016 Firewall Video - Turn the Firewall on or off in Windows 2016 Server Video - Allow an inbound port through a Windows Firewall Video - Enable PING for Server 2016 and Windows 10 Video - Using Netsh to Manage the Windows Firewall Video - Using Powershell to Gather Firewall Information Disk Management Video and Lab - Adding Additional Hard Disks Using VirtualBox Video - Shrink or Extend a Volume in Windows Server Video - Format a Volume With Refs in Windows Server Video - Format a volume with FAT32 in Windows Server Troubleshooting Video - NSLookup Video and Lab - Troubleshooting Internet Connectivity Overview of Windows Sysinternal Tools Video - Overview of Sysinternal's Process Explorer Order Your Certificate Now Order Your Certificate Now Feedback Feedback Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org