1957 Courses

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

The Line Management course aims to provide individuals with comprehensive knowledge about the roles, responsibilities, and essential skills necessary to excel as a competent line manager.

Unleash your leadership potential and become an effective manager with our Leadership & Management Course. Master essential skills like communication, delegation, motivation, and conflict resolution. Learn to lead diverse teams, foster collaboration, and drive results in an ever-changing landscape. This comprehensive program equips you to excel in your current role and prepare for future leadership opportunities.

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR Audit, Crisis, Payroll and People Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The HR Audit, Crisis, Payroll and People Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR Audit, Crisis, Payroll and People Management bundle will help you build a solid foundation to become a proficient worker in the sector. This HR Audit, Crisis, Payroll and People Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :HR Practice Essentials Level 4 Course 02 :HR - Crisis Communication Course 03 :HR Assistant Skills Certification Course 04 :Motivational Interviewing Course 05 :Motivation Skills Course 06 :People Management Skills Level 3 Course 07 :Team Management Course 08 :Dealing With Difficult People Training Course Course 09 :Virtual Interviewing for HR Course 10 :Virtual Training Masterclass Course 11 :HR and Marketing Level 4 Course 12 :Recruitment Officer Diploma Course 13 :HR and Recruitment Consultant Training Course 14 :HR Advisor and Recruitment Training Diploma Course 15 :HR Management Level 3 Course 16 :Employment Laws & Recruitment Process 2020 - Level 3 Course 17 :Human Resources (HR) Audit Course 18 :Payroll Administrator and UK Payroll System Training Course 19 :Office Administration Certificate Course 20 :Contract Management Course Course 21 :Workplace Stress Management Course 22 :Positive Psychology Masterclass Course 23 :Emotional Intelligence and Human Behaviour Course 24 :Delegation Skills Course 25: Interpersonal Skills in Management Course 26: Effective Listening Skills for Leaders Course 27: Personal and Networking Skills Course 28: Performance Centered Asset Management Course 29: Office Skills and Administration Management Diploma Course 30: Performance Management 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made HR Audit, Crisis, Payroll and People Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR Audit, Crisis, Payroll and People Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Audit, Crisis, Payroll and People Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR Audit, Crisis, Payroll and People Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Transform Your Workplace with Corporate Wellbeing Workshops Boost your team's productivity and wellbeing with our tailored corporate workshops, including stress management, yoga, breathwork, and sound healing. Customisable sessions available for Central London locations. Mats available for hire. Contact us at info@numinity.co.uk or book a consultation via Calendly to discuss your needs. #WellbeingWorkshops #CorporateWellness #StressManagement #LondonEvents

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Office Management and Behaviour Management mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Office Management and Behaviour Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Office Management and Behaviour Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Office Management and Behaviour Management Bundle consists of the following premium courses: Course 01: Office Management Course 02: Office Skills and Administration Level 3 Course 03: Office Admin and Reception Course 04: Stress Management Training Course 05: Positive Psychology Masterclass Course 06: Dialectical Behaviour Therapy Course 07: Emotional Intelligence and Human Behaviour Course 08: Virtual Training Masterclass Course 09: Recruitment Officer Diploma Course 10: HR and Recruitment Consultant Training Course 11: Effective Listening Skills for Leaders Course 12: Motivational Interviewing Course 13: Motivation Skills Course 14: People Management Skills Level 3 Course 15: Virtual Interviewing for HR Course 16: Contract Manager Diploma Course 17: Delegation Skills Course 18: Interpersonal Skills in Management Course 19: HR Advisor and Recruitment Training Diploma Course 20: HR and Marketing Level 4 Course 21: HR Practice Essentials Level 4 Course 22: HR - Crisis Communication Course 23: HR Assistant Skills Certification Course 24: Personal and Networking Skills Course 25: Performance Centered Asset Management Course 26: Advanced Excel Course (Formula, VLOOKUP & Power Query) Course 27: Team Management Course 28: Dealing With Difficult People Training Course Course 29: HR Management Level 3 Course 30: HR Management and Employment Law Diploma Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Office Management and Behaviour Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Office Management and Behaviour Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Management and Behaviour Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Office Management and Behaviour Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Human Resource: Recruitment & Selection Training mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Human Resource: Recruitment & Selection Training bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Human Resource: Recruitment & Selection Training bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Human Resource: Recruitment & Selection Training Bundle consists of the following premium courses: Course 01: Recruitment Officer Diploma Course 02: HR and Recruitment Consultant Training Course 03: Employment Law Course 04: Key Performance Indicators Professional Course 05: HR and Marketing Level 4 Course 06: HR - Crisis Communication Course 07: HR Assistant Skills Certification Course 08: People Management Skills Level 3 Course 09: Team Management Course 10: Dealing With Difficult People Training Course Course 11: Virtual Interviewing for HR Course 12: Delegation Skills Course 13: Interpersonal Skills in Management Course 14: Effective Listening Skills for Leaders Course 15: Motivational Interviewing Course 16: Motivation Skills Course 17: Human Resources (HR) Audit Course 18: Payroll Management Course Course 19: Office Administration Certificate Course 20: Contract Manager Diploma Course 21: Stress Management Training Course 22: Positive Psychology Masterclass Course 23: Public Speaking and Presentation Skill Course Course 24: Emotional Intelligence and Human Behaviour Course 25: Virtual Training Masterclass Course 26: Complete Guide to HR systems Course 27: HR Practice Essentials Level 4 Course 28: Personal and Networking Skills Course 29: Performance Centered Asset Management Course 30: Office Skills and Administration Management Diploma Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Human Resource: Recruitment & Selection Training mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Human Resource: Recruitment & Selection Training to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resource: Recruitment & Selection Training bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Human Resource: Recruitment & Selection Training bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Recruitment Officer Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Anger Management: Anger Management Online Every one of us experience the anger issues. Anger Management: Anger Management course is to lessen both your emotional feelings and the physiological stimulation caused by rage. You can't get rid of, ignore, or change the things or people who irritate you, but you can learn to regulate your emotions. Through this Anger Management: Anger Management course you will learn everything you need to know about Anger Management: Anger Management course. This Anger Management: Anger Management course aims to provide you a thorough understanding of Anger Management: Anger Management course by introducing you to key concepts, strategies, and in-depth information. The Anger Management: Anger Management course will provide you with real-world knowledge and expertise from industry professionals and practitioners. Anger Management course offers Free Certificate Anger Management course offers Lifetime Access Anger Management Course offers Unlimited Retake Option. Main Course: Anger Management Course Free Courses: Course 01: Level 4 Time Management Course Course 02: Workplace Stress Management Course 03: Domestic Violence and Abuse Awareness Diploma [ Note: Free PDF certificate as soon as completing the Anger Management: Anger Management course] Anger Management: Anger Management Online This Anger Management: Anger Management Course consists of 04 modules. Curriculum of Anger Management: Anger Management Module 01:Introduction to Anger Module 02:The Process in Anger Module 03:Effect of Anger on Our Thinking Module 04:How to Manage Anger Assessment Method of Anger Management: Anger Management After completing Anger Management: Anger Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Anger Management: Anger Management After completing the Anger Management: Anger Management course, you can instantly download your certificate for FREE. Who is this course for? Anger Management: Anger Management Course Online This Anger Management: Anger Management Course is suitable for those who struggle to control their feelings and actions due to high levels of anger and aggression. This Anger Management: Anger Management Course teaches you techniques and methods for controlling overwhelming emotions. Requirements Anger Management: Anger Management Course Online To enrol in this Anger Management: Anger Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Anger Management: Anger Management Course. Be energetic and self-motivated to complete our Anger Management: Anger Management Course. Basic computer Skill is required to complete our Anger Management: Anger Management Course. If you want to enrol in our Anger Management: Anger Management Course, you must be at least 15 years old.