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Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
The Executive Assistant - CPDQS Accredited Bundle Course is designed to elevate your professional capabilities across a broad spectrum of essential business functions. This expertly crafted programme covers everything from HR management and UK employment law to corporate governance and GDPR awareness, ensuring you gain a solid grasp of the key areas that support organisational efficiency. Whether you’re managing teams, coordinating recruitment, or overseeing stakeholder relations, this course bundle offers the knowledge needed to confidently navigate the demands of an executive assistant role. Delivered entirely online, this bundle provides the flexibility to learn at your own pace while developing a strong foundation in leadership, motivation, and workplace productivity. With specialised modules in virtual meetings, contract analysis, and employee relations, it prepares you to handle complex administrative duties with professionalism and finesse. Ideal for individuals aiming to advance their career without the constraints of physical attendance, this course combines depth and variety to equip you with valuable insights for today’s dynamic office environments. Key Features of Executive Assistant Bundle CPD Accredited Executive Assistant Course Instant PDF certificate Fully online, interactive Executive Assistantcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Executive Assistant Bundle course to excel! To become successful in your profession, you must have a specific set of Executive Assistant skills to succeed in today's competitive world. In this in-depth Executive Assistanttraining course, you will develop the most in-demand Executive Assistant skills to kickstart your career, as well as upgrade your existing knowledge & skills. Executive Assistant Curriculum Course 01: HR Management Course 02: UK Employment Law Course 03: Interview and Recruitment Course 04: Recruitment and Termination Course 05: Safer Recruitment Training Course 06: Employee Performance Management Course 07: Employee Relations Course 08: Corporate Governance Course 09: Online Meeting and Virtual Conference Course 10: Facilities Management Course 11: Motivation Course 12: Life Coaching and Career Counselling Course 13: Workplace Confidentiality Course 14: General Data Protection Regulation (GDPR) Awareness Course 15: Workplace Productivity Course 16: Leadership and People Management Diploma Course 17: Change Management Course 18: Team Management Course 19: Stakeholder Management Course 20: Contract Analyst Accreditation This Executive Assistant bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Executive Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Executive Assistant basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Executive Assistant Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
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Are you ready to advance your career in the field of education? Our HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) is not just an ordinary qualification; it's a mark of excellence recognized by Ofqual and the UK Government. This Higher Level Teaching Assistant - HLTA Level 4 Qualification serves as your gateway to earning a respected and professional credential that can truly transform your educational career. Immerse yourself in the world of professional knowledge, child development, and special educational needs. Master the skills of effective communication, curriculum planning, and assessment techniques. Learn how to expertly manage behaviour and leave a lasting impact on the learning journey of children and young people. This Higher Level Teaching Assistant - HLTA Level 4 Qualification is not just a job opportunity; it's a path to a fulfilling and influential role in the education sector. Learning Outcomes in Higher Level Teaching Assistant - HLTA Level 4 Qualification Develop a comprehensive understanding of the roles and responsibilities of Higher Level Teaching Assistants. Cultivate effective teamwork and collaboration within an educational environment. Gain valuable insights into child development, including influencing factors and parental involvement. Acquire the necessary skills to support learners with diverse needs and promote positive behavior. Why Choose Focus Awards? Selecting Focus Awards for your educational and training programs offers several key advantages. As an accrediting body governed by Ofqual, their qualifications are widely recognized, both nationally and internationally, ensuring that you are held to the highest educational standards. Focus Awards' commitment to professionalism, rapid growth, and diverse range of qualifications makes them a dynamic choice for a relevant and exceptional learning experience. Choosing Focus Awards can elevate your career prospects, personal development, and educational achievements. Benefits You Will Gain in Higher Level Teaching Assistant - HLTA Level 4 Qualification Access to high-quality virtual learning materials. 24/7 access to course modules. A user-friendly online platform. Compliance with established standards. A recognized qualification. Exceptional customer service. Guided Learning Hours in Higher Level Teaching Assistant - HLTA Level 4 Qualification This Higher Level Teaching Assistant - HLTA Level 4 Qualification requires a total of 108 hours of Guided Learning Hours (GLH), which includes direct interactions and support from educators or trainers. These hours ensure that learners receive appropriate guidance and assessment throughout their educational journey. Total Qualification Time in Higher Level Teaching Assistant - HLTA Level 4 Qualification Total Qualification Time (TQT) encompasses both Guided Learning Hours (GLH) and an estimate of hours dedicated to independent preparation, study, and other learning activities, including assessments, under the guidance of educational staff but not directly supervised. The credit value of a qualification is determined based on TQT, with each credit representing 10 hours of learning. For this Higher Level Teaching Assistant - HLTA Level 4 Qualification, the Total Qualification Time is 360 hours, with a total credit value of 36. Method of Assessment in Higher Level Teaching Assistant - HLTA Level 4 Qualification Assessment activities: Multiple short assignments requiring evidence of general reading and appropriate references. Submission: All assignments must be submitted via the online portal. Pass criteria: To attain a Pass, learners must meet all learning outcomes; no grading system is applied. Assessment process: Tutor-marked assignments are administered after completing each unit, with comprehensive feedback. External assessment: Tutor-marked tasks are also subject to assessment by a qualified professional. Quality assurance: Tasks undergo both internal and external moderation processes to ensure they meet the required standards for both learners and assessors. Progression after Higher Level Teaching Assistant - HLTA Level 4 Qualification Learners who complete the Higher Level Teaching Assistant - HLTA Level 4 Qualification have the opportunity to explore these pathways and further enhance their teaching skills and career prospects. Focus Awards Level 3 Award in Education and Training (RQF): A foundational course for those interested in teaching and training roles. Focus Awards Level 4 Certificate in Education and Training (RQF): A comprehensive program designed for aspiring educators and trainers. Focus Awards Level 5 Diploma in Education and Training (RQF): An advanced qualification suitable for educators aiming to excel, often serving as a stepping stone toward achieving Qualified Teacher Status (QTS). Qualification Purpose The HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) by Focus Awards is tailored for current teaching assistants with aspirations to become Higher Level Teaching Assistants. Its primary purpose is to enhance their knowledge and skills, enabling them to effectively support individuals and small groups in educational settings while addressing various additional needs. Who is this course for? This Higher Level Teaching Assistant - HLTA Level 4 Qualification is for: Aspiring Higher Level Teaching Assistants Current Teaching Assistants with ambitions to advance their careers Individuals deeply committed to inclusive education Those seeking to support learners with diverse needs Requirements Candidates looking to enrol in this program must meet specific entry criteria. Minimum age: 16 years Employment as a teaching assistant in a school Work placement can be in a primary, secondary, or special school Career path Upon completion of the Higher Level Teaching Assistant - HLTA Level 4 Qualification, you can pursue various career paths as follows: Higher Level Teaching Assistant (HLTA): £18,000 to £30,000 per year Special Educational Needs Coordinator (SENCO): £30,000 to £45,000 per year Classroom Teacher (Starting): £25,714 to £32,157 per year Educational Consultant: £30,000 to £60,000 per year Note: Registration, Assessment, Certification fee included with this price
Step confidently into tax and finance roles with the Value Added Tax (VAT): 8-in-1 Premium Online Courses Bundle, built to make you hireable in accounting, finance, and business management sectors. This bundle features VAT, Tax, Cashflow Management in Crisis, Data Entry, Data Analysis, Business Law, Finance, and Telephone Etiquette — all essential keywords for job seekers. With VAT and Tax as focal points, this bundle integrates Cashflow Management in Crisis to show your capability in financial stability. Combine this with Data Entry and Data Analysis for accurate and insightful financial reporting. Business Law and Finance highlight your understanding of regulations and money management, while Telephone Etiquette emphasizes professionalism in communication. Value-packed and job-focused, don’t miss this chance to advance your finance career with Compete High’s 4.8 Reviews.io and 4.3 Trustpilot trusted bundle. 🔹 Description Perfect for careers in accounting, tax consultancy, financial analysis, and business administration: Gain mastery over VAT regulations. Understand broader Tax frameworks affecting businesses. Manage cashflow efficiently with Cashflow Management in Crisis skills. Maintain accuracy through Data Entry and interpret financial trends with Data Analysis. Navigate corporate regulations via Business Law. Apply core Finance principles in decision-making. Demonstrate polished communication through Telephone Etiquette. Keywords are seamlessly incorporated to maximize your online visibility and employer appeal. 🔹 FAQ Q: Is prior tax experience necessary? A: No, suitable for both beginners and those looking to upskill. Q: How will this bundle boost my career? A: By embedding critical terms like VAT, Tax, and Finance, you align with employer job descriptions and get noticed. Q: What about course quality? A: Compete High’s proven quality is backed by 4.8 on Reviews.io and 4.3 on Trustpilot.
Barista: Barista and Coffee Brewing Course Online Have you achieved the skills of Barista and Coffee Making? This Barista: Barista and Coffee Brewing Course training will assist you in landing a career in this industry with a competitive skill set and knowledge because there is an increasing need for coffee shops across the UK. The Barista: Barista and Coffee Brewing Course will teach you all you need to know about milk steaming, latte art, and the basics of espresso. This Barista: Barista and Coffee Brewing Course will teach you about different brewing techniques. You will learn about various coffee recipes and various methods of coffee equipment maintenance by taking this Barista: Barista and Coffee Brewing Course. Most significantly, this Barista and Coffee Making training will assist you in providing professional and successful customer service. You can achieve your goals and get ready for a fulfilling job with the help of our Barista: Barista and Coffee Brewing Course. So come on over today and get ready for brilliance! Learning Outcome You can become more acquainted with coffee culture by reading Barista and Coffee Making, which also gives you a quick primer on espresso principles. Barista and Coffee Making professionals will be instructed on brewing techniques. Several coffee categories with distinct flavours and their sorting procedures are covered in the Barista and Coffee Making course. Understand the operating concepts behind the many types of espresso machines. You will master the art of creating a variety-filled coffee menu after completing the Barista and Coffee Making course. The barista and coffee making course will teach professionalism and customer service. Main Course: Barista and Coffee Making Course Free Courses Course 01: Level 5 Professional Chef Course 02: Level 3 Diploma in Baking & Cake Decorating Course 03: Waiter Training [ Note: Free PDF certificate as soon as completing the Barista: Barista and Coffee Brewing Course] Barista: Barista and Coffee Brewing Course Online This Barista: Barista and Coffee Brewing Course consists of 09 modules. Course Curriculum of Barista: Barista and Coffee Brewing Course Module 01: Introduction to Coffee Module 02: Espresso Fundamentals Module 03: Milk Steaming and Latte Art Module 04: Brewing Methods Module 05: Coffee Menu and Recipes Module 06: Coffee Equipment Maintenance Module 07: Coffee Sensory Skills Module 08: Barista Skills Module 09: Customer Service and Professionalism Assessment Method of Barista: Barista and Coffee Brewing Course After completing Barista: Barista and Coffee Brewing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Barista: Barista and Coffee Brewing Course After completing the Barista: Barista and Coffee Brewing Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Barista: Barista and Coffee Brewing Course Online Everyone who is new to the coffee industry or simply has an interest in this great beverage should take our Barista: Barista and Coffee Brewing Course training. Requirements Barista: Barista and Coffee Brewing Course Online To enrol in this Barista: Barista and Coffee Brewing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Barista: Barista and Coffee Brewing Course. Be energetic and self-motivated to complete our Barista: Barista and Coffee Brewing Course. Basic computer Skill is required to complete our Barista: Barista and Coffee Brewing Course. If you want to enrol in our Barista: Barista and Coffee Brewing Course, you must be at least 15 years old. Career path Barista: Barista and Coffee Brewing Course Online With this Barista: Barista and Coffee Brewing Course in barista and coffee making, you might advance your career in the related field.
Fire Safety: Fire Safety Course Online Fire safety training is a legal requirement for all businesses in the UK, and every employee must be adequately trained on the fundamentals of fire safety: fire safety. This exclusive Fire Safety: Fire Safety Course provides a thorough overview of the fundamentals of fire safety: fire safety and the legislation that all employers in the UK are required to follow. Our Fire Safety: Fire Safety course will assist you in meeting this requirement by providing your employees with knowledge and understanding of all key information regarding workplace fire safety: fire safety. The Fire Safety: Fire Safety Course will help you learn from the ground up and advance to a higher level of professionalism. As you may know, having good fire safety: fire safety skills is important as it establishes trust and professionalism in the health and safety of the workplace. So, if you want to learn various Fire Safety: Fire Safety Course skills, then this Fire Safety: Fire Safety Course is ideal for you. Special Offers of this Fire Safety: Fire Safety Course. This Fire Safety: Fire Safety Course includes a FREE PDF Certificate. Lifetime access to this Fire Safety: Fire Safety Course Instant access to this Fire Safety: Fire Safety Course 24/7 Support Available to this Fire Safety: Fire Safety Course Main Course: Level 2 Award in Fire Safety course Free Courses Course 01: Asbestos Awareness Training Course Course 02: Workplace First Aid Course Course 03: Manual Handling [ Note: Free PDF certificate as soon as completing the Fire Safety: Fire Safety course] Fire Safety: Fire Safety Course Online This Fire Safety: Fire Safety Course consists of 12 modules. Course Curriculum of Fire Safety: Fire Safety Course Module 01: Introduction to Fire Safety Module 02: Fires in the Workplace Module 03: Fire Hazards Module 04: Fire Spread Module 05: Fire Safety Standards Module 06: Protecting People and Property Module 07: Methods of Extinguishing Fires Module 08: Fixed Fire Fighting Instructions Module 09: Fire Risk Assessments Module 10: Fire Procedures Module 11: Action in the Event of Fire Module 12: Role of the Fire Warden Assessment Method of Fire Safety: Fire Safety Course After completing Fire Safety: Fire Safety Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Fire Safety: Fire Safety Course After completing the Fire Safety: Fire Safety Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Fire Safety: Fire Safety Course Online This Fire Safety: Fire Safety Course should be taken by anyone who needs to be qualified and competent in dealing with fire safety. This Fire Safety: Fire Safety Course will teach you the steps you need to take to deal with a fire in various work environments. The Fire Safety: Fire Safety Course will also cover fire risk assessments, appropriate extinguishers, flammable items/substances, and other important fire safety: fire safety topics. Requirements Fire Safety: Fire Safety Course Online To enrol in this Fire Safety: Fire Safety Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Fire Safety: Fire Safety Course. Be energetic and self-motivated to complete our Fire Safety: Fire Safety Course. Basic computer Skill is required to complete our Fire Safety: Fire Safety Course. If you want to enrol in our Fire Safety: Fire Safety Course, you must be at least 15 years old. Career path Fire Safety: Fire Safety Course Online
Do you struggle with assessing vocational skills and competence effectively? The Level 3 Certificate in Assessing Vocational Achievement (RQF) is your key to unlocking expertise in this field. Recognised and regulated by Ofqual, and awarded by Focus Awards, this course doesn't just educate; it transforms your educational profile. This qualification equips you with the skills and knowledge to excel in this pivotal role. It solves the problem of uncertainty in assessment by providing you with a comprehensive toolkit for making informed judgments. As a result, you'll ensure the success and industry relevance of your learners. Elevate your career and gain a competitive edge with a qualification that adds tangible value to your educational profile. Join us on this journey. Learning Outcomes Develop proficiency in assessing vocational skills and competence effectively. Understand diverse assessment methods and their appropriate application. Demonstrate legal and ethical compliance in assessment practices. Acquire skills for planning, conducting, and documenting assessments. Cultivate quality assurance techniques for enhancing assessment processes. Why Choose Focus Awards? Choosing Focus Awards for your educational and training programs provides several significant benefits. As an accrediting body overseen by Ofqual, their certifications are widely recognized internationally and globally, guaranteeing you are held to the highest educational standards. Focus Awards is a dynamic choice for a relevant and unique learning experience because of its commitment to professionalism, rapid expansion, and numerous qualification offerings. Choosing Focus Awards improves your professional chances, personal development, and educational accomplishments. Benefits you will gain Benefits you will enjoy include: Exceptional customer service. Recognised qualification. Compliance with standards. User-friendly online platform. 24/7 module access. High-quality virtual learning materials. Guided Learning Hours "Guided Learning Hours" includes all direct teaching and support given to a learner by educators, trainers, or supervisors. For this qualification, there are a total of 84 Guided Learning Hours provided. Total Qualification Time Total Qualification Time (TQT) combines guided learning hours (GLH) and the hours students are expected to spend on independent learning, study, and assessments, all under the guidance of educational staff but without direct supervision. Qualification credit values are based on TQT, where one credit equals 10 learning hours. This particular qualification has a Total Qualification Time of 150 hours. Method of Assessment Assessment tasks involve a series of concise assignments that you need to finish to demonstrate your understanding of the material and include references in your work. Unit 2 and Unit 3 require mandatory observation videos that should each last at least 30 minutes. Unit 1 involves a written assessment. You're required to submit all assignments through the online portal. To pass, you must fulfil all the learning objectives; there are no grades assigned. Progression After completing the Level 3 Certificate in Assessing Vocational Achievement (CAVA), learners often have several course progression options to further their education and career development: Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (IQA): This qualification is suitable for those who wish to become internal quality assurers, ensuring that assessment processes and practices meet industry standards. Level 4 Certificate in Education and Training (CET): For those interested in becoming educators or trainers, this qualification focuses on the skills and knowledge required to teach in various learning environments. Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (IQA): This qualification is designed for individuals who want to take on leadership roles in quality assurance within assessment processes. Level 5 Diploma in Education and Training (DET): This advanced qualification is suitable for educators and trainers looking to enhance their teaching skills and knowledge Progression to higher education: Completing CAVA can also be a stepping stone for individuals interested in pursuing a higher education degree in education, training, or related fields. Specialised training courses: Depending on career goals, learners can choose from a variety of specialised training courses in areas such as leadership, management, or specific vocational subjects. Qualification Purpose The main goal of this certification is to confirm an individual's competence in a specific job role, in accordance with industry standards. This in-depth Level 3 Certificate in Assessing Vocational Achievement (RQF) course equips learners with the necessary knowledge and abilities to accurately assess occupational competence, whether in a workplace or other contexts. Who is this course for? Aspiring vocational assessors Educators and trainers HR professionals seeking assessment expertise Career changers entering the education sector Requirements This qualification has no specific entry requirements and is accredited for learners aged 19 years and above, including those with a minimum of a high school education and Level 3 AET (Award in Education and Training). Career path Vocational Assessor: £20,000 - £40,000 per year Educational Trainer: £25,000 - £50,000 per year HR Learning and Development Specialist: £30,000 - £60,000 per year Further Education Lecturer: £24,000 - £50,000 per year Quality Assurance Officer: £25,000 - £45,000 per year Training Coordinator: £22,000 - £40,000 per year Note: Registration, Assessment, Certification fee included with this price.