33331 Courses

Epilepsy awareness Buccal medication training Seizure management course Epilepsy education program Neurological disorder training Emergency response to seizures Epilepsy care for healthcare professionals CPD accredited epilepsy course Nursing revalidation hours Healthcare professional seizure training Hands-on buccal administration practice Seizure recognition techniques Epilepsy management for caregivers Practical skills in epilepsy care Interactive epilepsy training sessions Expert instructors in epilepsy awareness Epilepsy impact on patients and families Effective communication in epilepsy care Real-life scenarios in epilepsy training High-quality epilepsy care certification

Non-Invasive Ventilation Course CPAP and BiPAP Training Respiratory Support Course NIV Techniques for Nurses Cough Assist and High Flow Training CPAP and BiPAP Certification Non-Invasive Ventilation for HCAs/Carers Home and Hospital NIV Training CPAP and BiPAP Online Course The CPD Standard Office Accredited NIV Course Revalidation

BTST Academy are proud to host this amazing 1x day manual therapy CPD course covering patient assessment, treatment and rehabilitation for the Lower Back with Osteopath Becky Tyler and in association with Rehab my Patient Focusing on anatomy and biomechanics of the Lower back in order to enable the therapist to fully grasp the concept and mechanism of the most common injuries and dysfunctions seen in clinic. Critical factors related to each joint pathophysiology including injury repair and healing time will also be addressed along with proven strategies of treatment and exercise rehabilitation prescription to enable you as the therapist to feel confident in all aspects of your patients treatment. The process of examination, evaluation, diagnosis & prognosis for disorders of the Lower Back will be explored in detail with a nice mix of Theory and Practical delivery. Venue BTST Academy & Clinic, Holly Farm, Clipstone Road, Edwinstowe, Nottingham, NG21 9JD Course Price £175 Tutor Becky Tyler BOst, PGCertSPOP, DipSMT Conditions covered: Acute LBP, Disc Herniation, Facet Capsular Irritation, Sciatica, Spondylolisthesis, Ankylosing Spondylitis, Degenerative Disc Disease, Fractures Also covers how common Postural deviations can effect the Lower back and how therapy can help. Rehab Exercises: During the course a 5x step approach to rehabilitation will be covered with example exercises to help you get your patients moving again. T&Cs Deposit: Payment in full required at time of booking Entrance requirements: Must be a qualified therapist such as an; Osteopath, Physiotherapist, Chiropractor, Sports Therapist, Sports Massage Therapist Etc. We may ask you to provide a copy of your qualification. Course Terms, Conditions & Cancellation Policy Click here for the terms and conditions.

RQF level 1 Awareness of Safeguarding The RQF Level 1 Awareness of Safeguarding course is designed to provide individuals with a basic understanding of safeguarding principles and practices. It aims to raise awareness about the importance of safeguarding and promote the well-being and protection of vulnerable individuals, such as children, young people, and adults at risk. The course covers the following topics: Introduction to Safeguarding: Definition and importance of safeguarding. Key legislation, policies, and guidance related to safeguarding. Roles and responsibilities of individuals and organizations in safeguarding. Types of Abuse and Neglect: Overview of different types of abuse, including physical, emotional, sexual, and financial abuse. Recognizing signs and indicators of abuse and neglect. Understanding the impact of abuse on individuals' well-being. Vulnerable Groups: Identifying vulnerable groups, such as children, young people, older adults, and individuals with disabilities or mental health issues. Understanding the specific safeguarding concerns and considerations for each group. Reporting and Responding to Safeguarding Concerns: Procedures for reporting safeguarding concerns or disclosures. Understanding the importance of maintaining confidentiality and handling sensitive information appropriately. Responding to safeguarding concerns in a timely and appropriate manner. Promoting Safeguarding and Preventing Abuse: Strategies for promoting a safe and inclusive environment. Recognizing potential risk factors and implementing preventative measures. Understanding the importance of creating a culture of safeguarding within organizations. Multi-Agency Collaboration: Collaboration between different agencies and organizations involved in safeguarding, such as social services, law enforcement, and healthcare. Sharing information and working together to ensure effective safeguarding practices. Case Studies and Scenarios: Reviewing case studies and scenarios to apply safeguarding principles and practices. Analysing potential safeguarding dilemmas and decision-making processes. Personal Responsibilities: Recognizing personal boundaries and limitations when working with vulnerable individuals. Understanding the importance of self-care and managing emotional well-being when dealing with safeguarding issues. It is important to ensure that the course meets local safeguarding guidelines and requirements. Suitability - Who should attend? The RQF Level 1 Awareness of Safeguarding course is suitable for a wide range of individuals who may come into contact with vulnerable individuals or have a general interest in understanding safeguarding principles. Here are some key groups of people who should attend the course: Employees and Staff: The course is relevant for employees and staff members across various sectors and industries, including but not limited to education, healthcare, social services, hospitality, sports and recreation, and community organizations. It helps them develop a basic understanding of safeguarding principles and their responsibilities in ensuring the well-being and protection of vulnerable individuals they may encounter in their work. Volunteers: Individuals who volunteer their time and services in organizations that work with vulnerable individuals should attend the course. It equips them with essential knowledge and awareness of safeguarding issues, helping them provide appropriate support and maintain the safety and dignity of those they interact with. Parents and Caregivers: The course can benefit parents, guardians, and caregivers by providing them with a foundation in safeguarding principles. It helps them recognize potential risks and signs of abuse or neglect, enabling them to create safer environments for the children or vulnerable individuals under their care. Community and Youth Workers: Individuals involved in community work, youth organizations, or youth clubs should attend the course to enhance their understanding of safeguarding. It enables them to promote the well-being and safety of young people and recognize signs of potential abuse or exploitation. Volunteers or Trustees of Charitable Organizations: Individuals serving as volunteers or trustees in charitable organizations that work with vulnerable populations can benefit from the course. It helps them fulfill their responsibilities in safeguarding the individuals the organization serves and ensures they are aware of their legal and ethical obligations. General Public: The course is open to the general public as it provides valuable knowledge and awareness of safeguarding principles. It can benefit individuals who have an interest in understanding the rights and protection of vulnerable individuals in society. It's important to note that the RQF Level 1 Awareness of Safeguarding course provides foundational knowledge and awareness. For individuals who require more in-depth training or who have specific safeguarding roles or responsibilities, higher-level courses may be more suitable. Outcome / Qualification etc. Certification The qualification does not have an expiry date but refresher training and keeping up to date with changes to policies, procedures and new legislation through ongoing CPD is vital. Training Course Content Module 1 Introductions Module 2 Safeguarding legislation and guidance Module 3 Roles and responsibilities Module 4 Abuse and neglect Module 5 Identifying concerns and disclosure Module 6 Making judgements Module 7 Reporting concerns Module 8 Course closure and assessment MODULE 1 INTRODUCTIONS Session content Trainer/Assessor introduction Learner introductions Course syllabus Learning outcomes and assessment criteria Session duration 20 minutes MODULE 2 SAFEGUARDING LEGISLATION AND GUIDANCE Session content Introduction to safeguarding Definitions Assessment framework Safeguarding statistics Safeguarding legislation and guidance Rights of a child/adult at risk Session duration 40 minutes MODULE 3 ROLES AND RESPONSIBILITIES Session content Safeguarding partnerships Local authority safeguarding officer Social care services Multi-agency safeguarding hubs Organisational safeguarding policies Safeguarding lead Session duration 30 minutes MODULE 4 ABUSE AND NEGLECT Session content Definitions Types of abuse and neglect Physical abuse Emotional abuse Sexual abuse Neglect Signs and indicators Parent/carer abuse Radicalisation FGM Forced marriage Modern slavery County line gangs Electronic media abuse - Internet and social networking dangers Session duration 50 minutes MODULE 5 IDENTIFYING CONCERNS AND DISCLOSURE Session content Identifying concerns Being a point of disclosure Recording disclosure information Session duration 20 minutes MODULE 6 MAKING JUDGEMENTS Session content Child development needs Identifying a safeguarding concern Group activity making judgements Session duration 30 minutes MODULE 7 REPORTING CONCERNS Session content Silencing factors Barriers to raising concerns Reporting concerns Importance of sharing concerns Session duration 20 minutes MODULE 8 COURSE CLOSURE AND ASSESSMENT Session content Course summary Assessment paper Course evaluation Course closure Session duration 30 minutes Course delivery details Qualification delivery The qualification has 4 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of classroom contact hours that the learner will undertake. TQT includes GLH but also takes into account any unsupervised learning and is an estimate of how long the average learner will take to complete the qualification. The minimum classroom contact time of 4 hours should be delivered over a minimum of half a day. The course can be spread over a maximum of 2 weeks, ensuring that each session is a minimum of two hours. The class ratio for this qualification is a maximum of 16 learners to 1 Trainer/Assessor Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price Continuing Studies The RQF Level 1 Awareness of Safeguarding course serves as an introductory course that provides individuals with a basic understanding of safeguarding principles. While it is a standalone qualification, individuals who complete the course may choose to progress further in their safeguarding training and education. Here are some potential progression options: RQF Level 2 Award in Safeguarding: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of safeguarding principles, policies, and procedures. It covers topics such as risk assessment, responding to safeguarding concerns, and effective communication in safeguarding contexts. Specialized Safeguarding Courses: Individuals who wish to focus on specific areas of safeguarding can pursue specialized courses related to their field of interest. These courses may include Child Protection, Adult Safeguarding, Domestic Abuse Awareness, Online Safety, or Safeguarding in Healthcare. Specialized courses delve deeper into the specific risks, regulations, and best practices associated with safeguarding vulnerable individuals in those particular contexts. Safeguarding Training for Specific Professions: Many professions have specific safeguarding training requirements tailored to their sector. For example, teachers may need to complete safeguarding training specific to the education setting, healthcare professionals may have training focused on safeguarding vulnerable patients, and social workers may have specialized safeguarding training in line with their role. Progression may involve undertaking profession-specific safeguarding courses or qualifications. Safeguarding Leadership and Management Training: Individuals in supervisory or managerial positions may consider pursuing training that focuses on the leadership and management aspects of safeguarding. This can include courses on developing and implementing safeguarding policies and procedures, managing safeguarding incidents, conducting internal investigations, and providing guidance and support to staff. Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in safeguarding practices and policies. Individuals can attend conferences, workshops, or seminars related to safeguarding, child protection, or specific areas of interest within the field. This allows for continued learning and networking with other professionals. Higher Education: Individuals who wish to pursue a more in-depth study of safeguarding can consider higher education programs in social work, psychology, criminology, or related fields. These programs provide comprehensive knowledge and training in safeguarding practices, policies, and research. They may lead to professional certifications or degrees that enhance career opportunities in safeguarding roles. It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for safeguarding roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

Learn Traditional Leather Craft, Saddle Stitching And Leather Goods Construction Skills A week-long masterclass offering an in-depth experience of traditional leather craft skills and hand sewing techniques, merging theory with hands-on learning. Dates/times: Five consecutive days - Mon-Fri 10am-5pm Understand the uniqueness of vegetable-tanned leather and the amazing long lasting products that can be created with this material. Proficiently handle traditional hand tools, master various hand-sewing techniques, and understand pattern drafting for the creation of handmade goods. You will gain insights into the technical aspects of leatherworking, including preparation, marking, cutting, gluing, reinforcing, skiving, debossing, finishing, and more. You will create a finished leather bag as well as personalised samples to take home for reference in your future projects.You will conclude the masterclass with the ability to craft entirely handmade leather items and master essential skills such as cutting, finishing, and saddle stitching. You will be taught by a prototype maker and manufacturer with 20 years of experience in this field. Participants also receive valuable handouts and curated lists of leather and tool suppliers for ongoing reference. Leather And Hand Tools: Overview of leather types, tanning, finishing, and best uses Understanding vegetable-tanned leather, how to use it, and how to finish it Importance of choosing the right materials and tools for projects Leather preparation, pattern placement and marking Understanding the cutting of thin and thick leathers and selecting the right cutting tools Using leather punches, skiving, beveling and creasing Finishing leather edges: burnishing and inking Utilising leather glues, tapes and reinforcements Exploration of prototyping and manufacturing leather goods, encompassing varied working methods, machines, and tools. Hand Sewing/saddle Stitching: Saddle stitching leather and understanding related tools and materialsUnderstanding thread types Correctly sewing various leather types, ranging from thin to very thick Sewing straight lines, curves and three-dimensional parts Producing various seams and seam finishes Construction techniques: Sewing and finishing a simple zip on leather Cutting, assembling and sewing simple straps/handles Constructing and sewing common gussets Leather Goods Making: Understanding the basics of pattern making for hand-sewn items and how this differs from machine sewing pattern drafting. Creating a finalised hand sewn leather bag from our designs, choosing colour, materials, reinforcements, hardware and trimmings. By the end of the tuition, you will have: – Developed confidence in utilising specific tools for leather preparation, marking, finishing, cutting and fastening fittings. – Acquired an understanding of working with diverse leather types and thicknesses, with the ability to source and select appropriate tools and materials for your projects. – Mastered essential leather sewing techniques, troubleshooting common sewing issues, and handling challenges such as curves, multiple layers of leather, and three-dimensional objects. – Learned to sew fundamental bag components like simple zips and gussets. – Built confidence in hand sewing, using patterns, and gaining the skills to independently create simple leather items

A fabric manipulation and constructed textiles workshop, for Teachers of GCSE & A Level Textiles, for both Art & Design and Design & Technology.

Come and join Janine at Stitching Kitchen for a one day quilt top course learning how to make a disappearing nine patch quilt. This workshop will take place over one full day. It is suitable for total novices, taking you through everything you need to know to build confidence in quilt-making. If you are a more experienced quilter, you will enjoy learning a new technique that has so many creative possiblities, and you can benefit from Janine’s years of experience to pick up tips and tricks for a professional, polished quilt. Your tutor Janine also holds monthly long-arm clinics at Stitching Kitchen that you'd be welcome to drop into if you'd like any further pointers, or would like to outsource the quilt finishing to her! What you will learn/achieve 1. Understanding the Nine Patch Block Structure You will learn how to create a traditional 3x3 Nine Patch quilt block, focusing on color placement and fabric contrast to maximize visual interest after the transformation. 2. Cutting and Rearranging Techniques You will then practice the “disappearing” technique: cutting the finished Nine Patch into quarters and rearranging the sections to create a new, more complex-looking block. 3. Design Variations and Layout Possibilities Janine will encourage you to explore different layout options using the same block pieces, discovering how rotating and rearranging the quarter blocks can produce unique quilt top designs. 4. Precision Sewing and Pressing for Accurate Blocks The workshop will emphasise best practices for accurate piecing and pressing, which are crucial for achieving clean lines and proper alignment after cutting and reassembling the blocks. What's included Tuition: full instruction and support in a small class (maximum of 6). Written instructions that you can take away and refer back to at home. Use of all the tools you will need during the workshop. Use of the Pfaff and Janome sewing machines in Stitching Kitchen's fully equipped studio.  Tea and cake. What to bring Fabrics to make your disappearing nine patch blocks. We will send you a materials list, but just give us a call or drop in to the studio if you would like further advice, and we can also make suggestions about where to purchase quilting fabric. Stitching Kitchen has thread available to purchase. You won’t need to bring anything else and you can leave your sewing machine at home. Stitching Kitchen is fully equipped with Pfaff and Janome sewing machines and all the quilting tools and sewing kit for use during the workshop. Stitching Kitchen also stocks a full range of haberdashery, batting and quilting tools if you discover anything you would like to purchase to use at home. Please note that this workshop is held in our light and spacious first floor studio at Stitching Kitchen, which is accessible by stairs.  About your tutor Your tutor is Janine from TheFatQuarter Quilting https://thefatquarter.co.uk Having dabbled at patchwork and quilting when her children were babies, Janine moved on to develop a love for learning everything patchwork and quilting. In recent years she has owned a patchwork and quilting shop, living and breathing patchwork each day. Nowadays Janine is a professional Longarm Quilter and Patchwork Tutor with a love for sharing her wealth of experience. If you have any questions, please feel free to get in touch.

Do you think that UI Designers use Photoshop in the same way as other Designers? Do you know what are the basic concepts, settings and tools UI Designers know and you don't? So if you want to learn UI Design with Photoshop and upgrade your confidence and Skill levels in Photoshop; this course is for YOU. This course is equally good for Beginners and Experts so don't worry if you haven't used Photoshop before. Most of us don't know the basic settings, shortcuts, tools and extension we need in Photoshop to become a UI Designer, we make same mistakes and keep on wasting time online searching for different settings and answers to common UI Design issues and problems. What Will I Learn? Start your Career as UI Designer Learn the settings necessary for UI Design Process Learn all the Basic tools of Photoshop for UI Design Start using Photoshop with solid foundation in UI Design Learn all the Photoshop Shortcuts for UI Design How to use Photoshop Extensions to speed up UI Desing Process Tips and Techniques for Efficient usage of Photoshop for UI Design Learn how to use Custom Scripts in Photoshop for UI Design Learn about Color schemes and Typography Online tools Learn how to use Gradients and Patterns in UI Design Create Wireframes and learn the tools needed to create them Learn how to design MODERN DASHBOARD graphs and elements Learn how to design MODERN HERO/HEADERS of Websites Who is the target audience? Novice/Beginner Level Designers Web Designer Graphic Designer Web Developers who wants to learn UI Design UI Designer who wants more advaced techniques Requirements Passion to become a UI Designer Minimum Photoshop CC or Latest version of Photoshop Introductions 1.1) Upload And Review Your Work-1 00:03:00 Setting Up Photoshop for UI Design 2.2) Setting up Photoshop CC Preferences 00:06:00 2.3) Color Profile Settings for ui design 00:05:00 2.5) Creating Custom Shortcut Keys 00:04:00 2.6) Installing scripts in Photoshop 00:06:00 2.8) What area Photoshop Extensions 00:07:00 2.9) Power of Photoshop Extensions 00:09:00 2.10) How to install Extension in mac and win update 00:16:00 (Optional - Can watch at the end) Color Calibration and Monitors for Designers 2.5-1 Color Calibration 00:08:00 2.5-2 Monitor You Need-1 00:02:00 2.5 - 3 OS Based clor Calibration 00:07:00 Basics of Photoshop for Beginners 00.Customize Toolbar 00:04:00 01.how Photoshop interface works 00:05:00 02.creating photoshop new document 00:04:00 03.what are artboards 00:06:00 04.Layers Panel Part 1 00:06:00 05.Layer Panel Filtering And Finding Part 2 00:06:00 07.Type tool 00:05:00 08.Character Panel 00:07:00 09.Paragraph Panel 00:04:00 10.New Shape Tool 00:08:00 12.Deep dive in Pen Tool 00:16:00 12.selections april2017 New 00:07:00 13.pen tool in web design 00:04:00 14.Alignments 00:06:00 15.common-shortcuts 00:15:00 16.Clipping_Masks 00:02:00 17.exercise clipping mask 00:01:00 18.Layer Masks HB 00:05:00 19.smart_objects 00:08:00 20.linked smart objects_Revised 00:07:00 21.Layer comps usage 00:06:00 22 Using Smart Guides In Photoshop-1 00:05:00 Layer Styles Basics for UI Design 1.drop_shadow_layer_effect 00:04:00 2.inner_shadow_UI_Design 00:02:00 3.stroke effect 00:03:00 4. Re-using layer styles 00:02:00 Gradients in Web and UI Design 1.what.are.gradients 00:02:00 2.uses.of.gradients 00:04:00 3.3ways-to-create-gradients 00:05:00 4.how to use gradient editor 00:08:00 5.using-gradient-overlay 00:06:00 Using Patterns in Web and UI Design 1.what are patterns 00:02:00 2. two methods of applying patterns 00:05:00 3.create Pattern From an Img File 00:03:00 04. using .pat files in photoshop 00:05:00 Basics of UI Design | Light, Shadows, Color schemes & Typography 01. How light and shadow works in UI Design 00:01:00 2.examples of lightshadow 00:02:00 3.color schemes for beginners 00:02:00 4.getting scheme from logo and hsb 00:01:00 5.online tools for color schemes 00:06:00 6.how to choose fonts and typography 00:09:00 7.Using Grids for Web Design 00:06:00 8.Creating Grids In Photoshop 00:06:00 UI Design Exercises & Challanges with Step by Step solutions 1.soft-shadow button challange 00:01:00 2.soft_button_solution 00:13:00 3.3d Button Challange 00:01:00 4.Pressed effect in Photoshop 00:07:00 5.modern pattern part 1 00:09:00 6.modern header design part 2 00:09:00 7.moder header design new variation 00:09:00 8.color overlay header 00:11:00 09 Gradienteffect Header Design-audiosynced 00:13:00 9.Actual Exercise Transparent Image Header-1 00:13:00 10.tabs intro 00:01:00 11.tabs-part1 00:14:00 12.tabs-part2 00:08:00 Image Editing 101 for UI Designers 1.removing White Bg With Blending Options 00:03:00 2.Spot Healing brush usage 00:04:00 3.making Colors Pop in Photohsop 00:07:00 4.magnetic Lasso Tool to remove background 00:16:00 5.select And Mask Tool 00:10:00 IOS App Design : Exercise Iphone Food Deals App 1.Gathering Resources IOS App-Design 00:04:00 2.Lets Start The IOS App Design 00:05:00 3.Adding Images To Design the App design 00:06:00 4.Adding Text On App Screen 00:06:00 5.Adding Phone And Book Now Buttons 00:12:00 6.Using Mobile Mockups 00:04:00 UDEMY ONLY App Design Challane-exercise 00:06:00 BONUS: Dribbble styled Dashboard UI Design (Student Request) 1.area graph base design 00:04:00 2area graph grid 00:05:00 3.adding text to graph area 00:08:00 4.drwaing area graph with pen tool 00:04:00 5.designing extras adding dots and hover info 00:06:00 7.final Adjustments To Area Graph-1 00:10:00 8.area graph to line graph 00:04:00 9.circular bar graph base shape.mp4 00:06:00 10.adding Gradients And Shadows To Circular Graphs-1 00:13:00 11.designing stats with text 00:09:00 12.bar Graph Design In Photoshop Pt 00:09:00 13.Bar Graph Adding Text 00:06:00 14.Student-request-ciruclar-percentage graph 00:08:00 Wifreframes in UI Design + Ultimate Web Design Challange 1.what Are Wirefreams 00:00:00 2.Tools Used For Wireframes 00:12:00 Dribbble Shot Redesign Exercise - Student Request dribbble redesig part 1 00:15:00 dribble shot part 2 00:15:00 Exercises : Form UI Design with Photoshop 1.Base Of Login Form 00:07:00 2.Form Fields Design 00:12:00 3.Finishing Form Design 00:12:00 Pro Secret Tips and Tools for Designers and Developers Converting psd to CSS 00:07:00 Exporting Images from Photoshop 00:07:00 Tips on Using Grids 00:02:00 Photoshop Features Updates and New Versions 3.Match Fonts Cc2015.5-1 00:03:00 Cc2018 Update-1 00:04:00

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals.