12385 Courses

The MOST DEMANDED PATHWAY are WAITING for YOU Service Helpdesk & Technical Support course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Service Helpdesk & Technical Support. Our course starts with the basics of Service Helpdesk & Technical Support and gradually progresses towards advanced topics. Therefore, each lesson of this Service Helpdesk & Technical Support is intuitive and easy to understand. Service Helpdesk & Technical Support Learning Outcomes: Learn how to manage voicemails and interoffice calls. There are several phone etiquette rules you should review. How to get better at making business calls. Relationship-building techniques over the phone. How to deal with a stiff collar and active listening. Editing internal business transactions. Using the phone to troubleshoot, putting record-keeping and file processes in place. Learn about communication and organisational skills. How to create timetables and plans that work. Along with the Service Helpdesk & Technical Support course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown of the Course:- Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem-Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support course. Requirements To enrol in this Service Helpdesk & Technical Support course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Service Helpdesk & Technical Support, such as- Customer Service Call Center Operator Emergency Caretaker Office Executive Production Manager Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - Included Get a CPD accredited PDF certificate for Free. After successfully completing this Service Helpdesk & Technical Support course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

If you want to take your driving skills to new heights, an expert driving instructor training course is a great way to do it. With its extensive curriculum, it is the perfect choice for any driver who wants to enrich their skills and increase their confidence on the road. This driving instructor course provides valuable insight into safe practices and effective strategies that will really make a difference in how you handle yourself behind the wheel. Additionally, It provides an invaluable learning opportunity, allowing you to refine your abilities and pick up new tips. Our driving instructor course starts with the basics of driving instructor and gradually progresses towards advanced topics. Therefore, each lesson of this driving instructor course is intuitive and easy to understand. What you will discover from driving instructor course: Responsibilities of a driving instructor. How to do organised driver education. About the ADI Exam. Dealing with a new client and communication abilities. Learning how to operate heavy vehicles. Disability and disability issues. Why would you choose the Driving Instructor course from Compliance Central: Lifetime access to Driving Instructor course materials Full tutor support is available from Monday to Friday with the Driving Instructor course Learn Driving Instructor skills at your own pace from the comfort of your home Gain a complete understanding of Driving Instructor course Accessible, informative Driving Instructor learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Driving Instructor bundle Study Driving Instructor in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Driving Instructor course Curriculum Breakdown of the Driving Instructor Course Module 01: The Driving Instructor Module 02: Structured Driver Training Module 03: The ADI Exams Module 04: Communication Skills and Dealing with a New Client Module 05: Learning to Drive Module 06: Driving Large Vehicles Module 07: Assessment Items Module 08: Disabilities and Impairments CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Particularly, this course is ideal for- Trainee Driving Instructor. Those who worry about driving. Suitable for both those with specific driving phobias and general anxiety. Requirements To enrol in this driving instructor course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Driving Instructor such as- Driving Instructor Trainee Delivery Driver Bus Driver Multi Drop Delivery Driver HGV Tipper Driver Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview This comprehensive course on Business Etiquette & Professionalism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Etiquette & Professionalism comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Etiquette & Professionalism. It is available to all students, of all academic backgrounds. Requirements Our Business Etiquette & Professionalism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 12 lectures • 01:45:00 total length •What is Etiquette?: 00:05:00 •Always Be Your Best: 00:12:00 •Always Be Your Best When Meeting and Greeting: 00:06:00 •Types of Interviews: 00:07:00 •Planning for the Interview: 00:07:00 •During the Interview: 00:13:00 •Types of Meetings: 00:06:00 •Planning Conference Call Meetings: 00:10:00 •Meal Meetings: 00:09:00 •Voicemail: 00:08:00 •Instant Messaging: 00:09:00 •Five Steps to Dealing with Diversity: 00:13:00

24 Hour Flash Deal **100-in-1 Level 3 Diploma in Health and Social Care Mega Bundle** Level 3 Diploma in Health and Social Care Enrolment Gifts **FREE PDF Certificate** FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 3 Diploma in Health and Social Care package online with Studyhub through our online learning platform. The Level 3 Diploma in Health and Social Care bundle can help you improve your CV, impress potential employers, and stand out from the crowd. This Level 3 Diploma in Health and Social Care course provides complete 360-degree training. You'll get not one, not two, not three, but one hundred courses included. Plus, Studyhub's signature Forever Access means these courses are yours for as long as you want once you enrol. The course has been designed by our specialists to focus on career readiness, making you stand out. One-to-one assistance is also available if needed. In this exclusive bundle, you get: Step-by-step lessons One-to-one assistance from professionals Innovative exams to test your knowledge 24/7 customer support Top-class learning portal Unlimited lifetime access to all courses Digital Certificate, Transcript, and student ID included PDF certificate immediately after passing Original copies of your certificate and transcript the next working day Learn from the comfort of your home This bundle is one of the most prestigious training offerings at StudyHub, highly valued by employers. Created with one hundred premium courses, it aims to provide the best learning experience possible. Like all Study Hub's courses, this one is meticulously developed and well-researched. Each topic is divided into elementary modules, allowing students to grasp each lesson quickly. The course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card, you will get discounts on music, food, travel, clothes, etc. This bundle includes the following career-oriented courses: Course 01: Level 3 Diploma in Health and Social Care Course 02: Tenant Support in Social Housing: A Comprehensive Guide Course 03: Inclusive Communities: Disability Awareness and Inclusion Training Course 04: Child Protection in Education Course 05: Child Sexual Exploitation Awareness Diploma Course 06: Adult Nursing, Health & Social Care Training Course 07: Early Childhood Mental Health: Strategies and Interventions Course 08: Awareness and Understanding of Extremism & Terrorism Course 09: Environmental Science and Climate Change Dynamics Course 10: Exploring Disability Studies: Empowering Inclusivity Course 11: FGM Awareness & Prevention Training: Advocating for Change Course 12: Social Crime Awareness: Understanding and Prevention Course 13: Schizophrenia Awareness: Understanding and Supporting Mental Health Course 14: Restraint Awareness Course 15: Health Science Diploma Course 16: Crisis and Trauma Counselling in Early Childhood Course 17: Dementia Awareness and Prevention: Empowering Communities Course 18: The Purpose of Professional Boundaries: Ethical and Professional Practice Course 19: Adult Learning: A Comprehensive Guide for Educators Course 20: Navigating Duty of Care: Best Practices and Legal Framework in the UK Course 21: Counselling Children & Supporting Their Wellbeing Course 22: Diploma in Occupational Therapy Course 23: Deprivation of Liberty Safeguards Training Course 24: Coaching and Mentoring in Care Course 25: Positive Behaviour in Children and Youth Course 26: Structure and Overview of the Health and Social Care Sector Course 27: Advanced Parenting Skills Course 28: Vulnerability, Abuse & Safeguarding Course 29: Youth Work Diploma Course 30: Mental Health First Aid Certification Course 31: Child and Adolescent Counselling Course 32: Addiction & Mental Health Course 33: Child Protection Course 34: Community Care Worker Course 35: Caregiver - Diploma in Caregiving Course 36: Disability Assessor Training Course 37: Child Playwork Course 38: Child Neglect Awareness Certificate Course 39: Mandatory Training For Care Assistants & Care Staff Course 40: Diploma for Residential Childcare (England) Course 41: Family Support Worker Course Course 42: Diabetes Awareness Training Course 43: Domiciliary Care Training Course 44: Mental Health Awareness Course Online Course 45: Domestic Violence and Abuse Awareness Diploma Course 46: CPR Training Course 47: Home Based Childcarer Course 48: CPR/BLS and AED for Dental Nurse / Assistant Course Course 49: Online Course in Conservation Course 50: Dyslexia Course 51: ADHD Awareness Course 52: Post-Traumatic Stress Disorder (PTSD) Counselling Course 53: Epidemiology Certificate Course Course 54: Social Work Diploma Course 55: Community Health Worker Initial Certification Course 56: Diploma in Human Rights Course 57: Couples Therapy & Counselling Course 58: Cerebral Palsy Awareness Course 59: OCD Awareness Course 60: Paramedicine Study Course 61: Safeguarding Children Course 62: Mental Health and Psychiatry Training Course 63: Public Health Course 64: Observation Skills for Carers Course 65: Mental Health Support Worker Course 66: Professional Childminding Training Course 67: Baby Care, Child Care, Child Development and Nannying Course 68: Domestic Violence, Abuse Awareness and Risk Assessment Course 69: Phlebotomy Course 70: Substance Misuse Awareness Diploma Course 71: Child Psychology, Care and Development Course 72: Diploma in Safeguarding Vulnerable Adults Course 73: Mental Health Nursing Course 74: Arts Therapy and Therapeutic Art Course 75: Safeguarding and Counselling Course 76: Nursing - CPD Accredited Course 77: Psychological Wellbeing and Crisis Intervention Course 78: Applied Behaviour Analysis (ABA) and Cognitive Skills Training Course 79: Youth Work & Stress Management Techniques Course 80: Practice Nurse & Infection Control Training Course 81: Mental Health and Psychiatry - Medication and Therapeutic Principles Course 82: Autism Awareness Course 83: End of Life Care and Support Diploma Course 84: Learning Disability Nursing Training - CPD Approved Course 85: Understanding Learning Difficulties and Safeguarding Diploma Course 86: Safeguarding Health and Dignity for Vulnerable Adults Bundle Course 87: Dementia Care (Attitudes, Awareness and Prevention) Course 88: Child Care Course 89: Child and Adolescent Mental Health Course 90: Child Development and Care Course 91: Emergency Medical Technician: Ambulance Care Assistant Course 92: Speech and Language Therapy Course 93: Instant Pain Relief with Reflex Tapping: Reflexology Course 94: Resuscitation and Life Support: Vital Skills and Techniques Course 95: Suicide Intervention Skills Training: Supporting Mental Health Diploma Course 96: Duty of Candour in Healthcare: Ethical Practices and Legal Obligations Course 97: How to Save Children from Abuse Course 98: EDI in Adult Care Course 99: Pregnancy Care Course 100: Communication Skills in Health and Social Care CPD 1000 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Health and Social Care training is suitable for: Students Recent graduates Job Seekers Individuals already employed in the relevant sectors wishing to enhance their knowledge and expertise This Diploma doesn't have a formal qualification. To get qualified, you have to join: Level 3 NVQ Health and Social Care Certificate Level 4 NVQ Health and Social Care RQF Health and Social Care Level 3 Level 5 NVQ Health and Social Care Certificate Level 2 NVQ Health and Social Care Certificate A Level Health Social Care Certificate Level 4 NVQ Health and Social Care QCF Level 2 Health and Social Care Certificate Health and Social Care Level 3 QCF Level 3 Health and Social Care Certificate RQF Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) Level 2 RQF Health and Social Care Certificate Level 5 NVQ Health and Social Care Management Certificate in Management for Level 5 NVQ Health and Social Care or QCF Level 3 NVQ Health and Social Care Certificate NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health Requirements To participate in this Level 3 Diploma in Health and Social Care course, all you need is: A smart device A secure internet connection A keen interest in Health and Social Care Career path You will be able to kickstart your Level 3 Diploma in Health and Social Care career with this course. It offers an excellent opportunity to learn multiple skills from home and explore various career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

CPD Certified | 8-in-1 Exclusive Bundle | Free PDF Certificate | Updated course materials | 24/7 Tutor Support

Overview of Advanced Diploma in Health and Social Care The health and social care sector is a vast and growing field in the UK, offering a variety of rewarding careers. Over 1.52 million people work in this sector. There's a strong demand for dedicated individuals who care about helping others. This Advanced Diploma in Health and Social Care is your first step to start a rewarding career in this important field. This is an amazing Presenter-Led Online Video Course with highly rich modules. Our course provides a solid foundation in communication, caregiving, safeguarding, and risk management. You'll learn about the rights and responsibilities of care workers, ensuring you can approach your work with respect and inclusivity. Our Health and Social Care Training course qualifies you to support adults and children with disabilities. This Advanced Diploma is perfect for those passionate about caring for others and who want to enter the health and social care sector. It's also ideal for those considering a career change or anyone looking to qualify for entry-level positions. Thinking about taking your studies further? This health and social care Diploma can be a stepping stone to a Diploma in Health and Social Care or even a Diploma in Leadership for Health and Social Care. With this ability, you can open doors to a broader range of health and social care opportunities. If you're looking for a career that allows you to make a difference, our health and social care Diploma can help you get started. You will gain valuable skills and knowledge to support and care for others. Enrol today and begin your journey in this rewarding field. Fast-Track Your Learning: Watch the Course Trailer Get a Quick Look at The Course Content: This Advanced Diploma in Health and Social Care course will help you to learn: Gain a strong foundation in health and social care principles. Develop effective communication skills for building positive relationships. Understand the rights and responsibilities of caregiving roles. Explore the diverse roles within health and social care. Promote equality, diversity and rights in care settings. Navigate key policies and safeguarding procedures. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Advanced Diploma in Health and Social Care. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Advanced Diploma in Health and Social Care course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Aspiring healthcare assistants, social workers, and care workers. Individuals seeking to advance their careers in health and social care. Those interested in understanding the principles and practices of care. Professionals looking to enhance their knowledge and skills in this field. Anyone passionate about making a positive impact in people's lives. Requirements You don't need any educational qualification or experience to enrol in the Advanced Diploma in Health and Social Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Social Worker - £21K to £35K/year Children's Nurse - £24K to £39K/year Mental Health Nurse - £24K to £40K/year Occupational Therapist - £28K to £42K/year Learning Disability Nurse - £23K to £38K/year Take the next step-Enrol in our Advanced Diploma in Health and Social Care and open doors to a fulfilling career. Course Curriculum Module 1: Introduction to Health and Social Care Introduction to Health and Social Care 00:09:00 Module 2: Communication and Its Relevance Communication and Its Relevance 00:13:00 Module 3: Rights and Responsibilities as a Health and Social Care Worker Rights and Responsibilities as a Health and Social Care Worker 00:12:00 Module 4: Role as A Caregiver and Healthcare Professional Role as A Caregiver and Healthcare Professional 00:08:00 Module 5: Working in Health and Social Care: Promoting Equality, Diversity and Rights Working in Health and Social Care: Promoting Equality, Diversity and Rights 00:10:00 Module 6: Important Principles and Policies in Health and Social Care Work Important Principles and Policies in Health and Social Care Work 00:11:00 Module 7: Safeguarding Vulnerable Adults Safeguarding Vulnerable Adults 00:23:00 Module 8: Health and Safety Responsibilities Health and Safety Responsibilities 00:11:00 Module 9: Risk Management in Health and Social Care Risk Management in Health and Social Care 00:13:00

Diploma in Telephone Etiquette for Customer Service Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field? Do you want to know the manners and etiquettes of telephone communication? Do you need to learn the proper behaviors of a phone conversation? This course is designed for the learners who want to know the details about telephone manner or etiquette. Course Description: The course covers professional telephone techniques and calls handling etiquette, with an emphasis on customer service. If you or your staffs have to deal with clients either face to face or over the telephone, then this course will help you to develop a customer caring attitude to delivering service appropriately and consistently. The course teaches the methods and techniques to increase your etiquette so that you can handle customers accurately. You will learn the basics of phrasing and listening skills and will be confident enough to apply the knowledge in your real life. By the end of the course, you will be an expert in telephone etiquettes and can talk with the clients professionally. Course Highlights Accredited Diploma in Customer Service: Telephone Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Customer Service: Telephone Etiquette into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Customer Service: Telephone Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Customer Service: Telephone Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Customer Service: Telephone Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist and Secretary course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist and Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Course Course 01: Medical Receptionist and Secretary Course 02: Level 5 Negotiation Skills Course Course 03: Level 7 Life Coaching ***Others Included of Medical Receptionist and Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Course: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- ***GIFT Courses: ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 7 Life Coaching*** Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary course because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist and Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Fall into Savings. Enjoy the biggest price fall this Autumn! Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now If you're a caring person, fascinated by the birth process, and you have a strong stomach, then you may be suited to midwifery. Also, according to the latest RCM analysis of birth figures, the UK is short of the equivalent of almost 2,500 full-time midwives. So, skilled personnel in midwifery is in high demand right now! This Midwifery career path is also very rewarding as the salary starts at £24,907. Whereas experienced earn in the range between £31,365 to £37,890. In this Midwifery bundle, you'll learn about the role of a midwife in assisting pregnant women and their families during their pregnancy, labour, and delivery. Then, understand how to help the lady in her new role as a mother after giving birth. Further in the Midwifery bundle, you'll be familiarised with a birth doula, infection prevention, baby massaging, hygiene. Additionally, learn about childcare, nutrition, first aid training and much more! What Will You Learn From This Bundle: Discover midwifery career options in today's UK and comparison of midwifery management & education among several countries Roles of a midwife while working in health and inequality, including antenatal care and screening management during labour The postnatal examination processes of the newborn baby & new mother A clear understanding of stillbirth, neonatal death and miscarriage also caring for bereaved mothers Understanding the mental health of a mother and taking care of an infant Role as a caregiver and healthcare professional and understanding legal, professional standards of practice and ethical aspects How to prevent infection that might spread by person-to-person Contact, animals, insects and others Baby massages including, massage for immunity strengthening, night sweating, stomachache, constipation, insomnia etc. Furthermore, to help you showcase your expertisewe have prepared a special gift of One Hardcopy certificate and One PDF certificate for the title course completely free of cost. Enrol now in Midwifery Training to advance your career, and use the premium study materials from Apex Learning. This Bundle Consists of the following Premium courses: Course 01: Introduction to Midwifery Certificate Course Course 02: Health and Social Care Level 2 Course 03: Infection Prevention Training Course 04: Personal Hygiene Course 05: Baby Massage Course 06: Neuropsychology and Development of Children Course 07: Safeguarding and Protection for Children Level 2 Course 08: Childcare and Nutrition Course 09: Mental Health Course Course 10: Counselling Course Course 11: Positive Psychology Masterclass Course 12: Motivation Skills Course 13: Coronavirus (COVID-19) Awareness Course 14: First Aid Training Benefits you'll get from choosing Apex Learning : Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn about course at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Midwifery Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Introduction to Midwifery Certificate Course Definition and Origin of Midwifery Midwifery as a Career Option Midwifery Management and Education Midwives' Role in Health and Inequality Social, Cultural and Spiritual Context of Childbearing Antenatal Care and Screening Midwifery Support in Labour: Intrapartum Care Induction of labour Postnatal Care as a Midwife Nurture and Nature: The Healthy Newborn Stillbirth, Neonatal Death and Bereavement Infant feeding Newborn Infection Home Birth Complementary and Alternative Medicines Applied to Maternity Care Pharmacology and Medicines Management Bleeding in Pregnancy Medical Disorders of Pregnancy Pre-term Labour Twins and higher-order births Care During the Third Stage of Labour Terminology and Abbreviations Perinatal mental health Supporting a Healthy Pregnancy Contraception and family planning Effective Communication Ethics And much more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Training bundle. PLEASE NOTE: The completion of this course does not result in a degree or allow participants to practice professionally. This course is not linked to the NMC. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Introduction to Midwifery Certificate Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Introduction to Midwifery Certificate Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Birmingham Settlement are running a programme of training sessions between April and July 2024. All sessions are half-a-day and are an excellent opportunity to learn about important topics, starting with Adult Safeguarding on the 18th April.  If you are interested in any of the courses or would like more information, contact our Trainer David Coombes via email david.coombes@bsettlement.org.uk or by phone 07399 560 766. Training Sessions: Adult Safeguarding April 18th 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: What is Adult Safeguarding? What is abuse? Categories of abuse. Those most at risk of abuse. Identifying the signs of abuse. Taking safeguarding action. The issue of client consent. Mental Health Awareness April 23rd 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: Defining mental health and mental illness. Signs and symptoms of the most common mental health conditions. Identifying and responding to a mental health crisis. Maintaining positive mental wellbeing. How best to support mental health recovery. Trauma Informed Practice May 14th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: What is trauma? Symptoms of trauma. Impact of trauma on children. Understanding the impact of Adverse Childhood experiences. Key principles of trauma informed practice. Managing work stress and undertaking self-care. Professional Boundaries May 23rd 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: What are professional boundaries and why are they important? Professional vs Personal boundaries and how they differ. How trauma impacts personal power and the ability to establish boundaries. Signs of boundary violations. How boundaries support wellbeing. Conflict Resolution June 6th 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: Defining conflict and exploring the risks vs the benefits of conflict. Looking at anger and aggression. Understanding how the brain responds to threat and danger. Exploring the practical communication strategies effective in the prevention and de-escalation of conflict. Learning to respond rather than react. Equality, Diversity & Inclusion June 11th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: The Equality Act and protected characteristics. Different forms of discrimination. How ‘membership’ of specific groups might bring advantage or disadvantage. Understanding the ‘multi layered’ nature of discrimination. Understanding how diversity and inclusion can positively impact and change what we do. Dementia Awareness July 9th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: What is dementia? The different types of dementia. The signs and symptoms of dementia. Risk reduction strategies. Benefits of early diagnosis. Barriers to diagnosis, treatment, and support. How we can help. Disability Awareness July 18th 9.15 – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: Defining disability, disability as a social construct, non-visible disabilities. Barriers facing those with disabilities and the positive actions and reasonable adjustments we all can make to create more inclusive and less discriminatory environments.