• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

1161 Courses

Chocolate Making 101

By Compete High

🍫 Welcome to the sweetest journey of your life with Chocolate Making 101! 🍫 Are you passionate about chocolate? Do you dream of creating delectable treats that delight the senses? If so, then this course is your golden ticket to chocolate-making mastery! 🎟️ Unlock the secrets of chocolate craftsmanship with our comprehensive Chocolate Making 101 course. 🍬 Whether you're a budding chocolatier or a seasoned enthusiast, this course will take you on a tantalizing adventure through the world of chocolate.   🌟 Benefits of Taking Chocolate Making 101: Master the Art: Delve into the fundamentals of chocolate making, from tempering to molding, and discover the techniques used by professionals to create artisanal chocolates. Unleash Your Creativity: Learn how to infuse flavors, experiment with textures, and design exquisite chocolate creations that reflect your unique style and personality. Health Consciousness: Understand the nutritional properties of chocolate and explore healthier alternatives, such as sugar-free and vegan options, without compromising on taste. Impress Your Loved Ones: Surprise friends and family with handmade chocolates that are sure to leave a lasting impression. Whether it's a special occasion or just a sweet gesture, your homemade treats will be cherished by all. Entrepreneurial Opportunities: Turn your passion for chocolate into a profitable venture. Learn about the business side of chocolate making, including sourcing ingredients, marketing strategies, and setting up your own chocolate business.   👩‍🍳 Who is this for? Aspiring Chocolatiers: If you've always dreamed of becoming a chocolatier but don't know where to start, this course is for you. We'll guide you through every step of the chocolate-making process, from bean to bar. Home Bakers: Calling all home bakers! Elevate your baking skills and add a touch of luxury to your desserts with our Chocolate Making 101 course. Impress your friends and family with professional-quality chocolates made right in your own kitchen. Chocolate Enthusiasts: Whether you're a self-proclaimed chocoholic or simply have a passion for all things chocolate, this course will satisfy your cravings and deepen your appreciation for the art of chocolate making.   🚀 Career Path Professional Chocolatier: Embark on a delicious career path as a professional chocolatier. Whether you dream of opening your own chocolate shop or working for a prestigious chocolate brand, the skills you gain in this course will set you on the path to success. Culinary Entrepreneur: Combine your love for chocolate with your entrepreneurial spirit and start your own chocolate business. From selling handmade chocolates at farmers' markets to launching an online chocolate boutique, the possibilities are endless. Chocolate Educator: Share your passion for chocolate with others by becoming a chocolate educator. Teach classes, host workshops, or even write your own chocolate-making cookbook. Inspire others to unleash their creativity and explore the world of chocolate.   Don't miss out on this golden opportunity to indulge in your love for chocolate and take your skills to the next level. Enroll in Chocolate Making 101 today and start your journey towards chocolate-making mastery! 🍫✨   FAQ (Frequently Asked Questions) Q1: What equipment do I need to start making chocolate at home? A: Starting with chocolate making at home requires basic equipment that you might already have in your kitchen. You'll need a double boiler or microwave for melting chocolate, a thermometer for temperature control, molds for shaping chocolate, spatulas for stirring and spreading, and parchment paper for lining trays. Additionally, having a kitchen scale can be helpful for precise measurements. Q2: What ingredients are essential for homemade chocolate? A: The basic ingredients for making chocolate include cocoa powder or cocoa beans, cocoa butter, sweeteners such as sugar or honey, and flavorings like vanilla extract or spices. Depending on the type of chocolate you want to make, you may also need milk powder or dairy alternatives for milk chocolate, and emulsifiers such as lecithin to improve texture and shelf life. Q3: Can I make chocolate without specialized equipment? A: Yes, you can make chocolate at home without specialized equipment, although having some tools can make the process easier and more efficient. For instance, you can temper chocolate by hand using the seeding method, which involves melting chocolate, adding unmelted chocolate to lower the temperature, and then stirring until it reaches the desired consistency. While tempering machines and chocolate melangers can streamline the process, they're not strictly necessary for small-scale chocolate making. Q4: How can I troubleshoot common chocolate making problems? A: Common issues in chocolate making include grainy texture, dull appearance, and improper tempering. Graininess often occurs due to improper melting or cooling techniques, while a dull appearance may result from chocolate being heated too quickly or stored incorrectly. To troubleshoot, ensure your equipment is clean and dry, use high-quality ingredients, and follow temperature guidelines closely. If tempering proves challenging, practice and experimentation can help refine your technique over time. Q5: How do I store homemade chocolate? A: Proper storage is essential for maintaining the quality of homemade chocolate. Store it in a cool, dry place away from direct sunlight and strong odors, ideally at a temperature between 60-70°F (15-21°C). Chocolate should be wrapped tightly to prevent moisture absorption and flavor contamination. When stored correctly, homemade chocolate can last several weeks to months, depending on the ingredients used and the tempering process. Course Curriculum Module 1 Chocolate Making Basics Chocolate Making Basics 00:00 Module 2 Moulds and Packaging Moulds and Packaging 00:00 Module 3 Chocolate For Celebrations Chocolate For Celebrations 00:00 Module 4 Finishing Up Finishing Up 00:00

Chocolate Making 101
Delivered Online On Demand5 hours
£4.99

Dog Training - Running A Dog Training Business

By iStudy UK

Do you want to learn how to train a dog properly? Are you interested in running a dog training business? Then this course is for you. Learn how to stand out from your dog training competitors and become the go-to dog training business to thousands of customers. Turn your business into a brand with this expertly made course by Sharon Bolt. Sharon is an expert in this field and was the featured trainer in BBC Documentary 'Britain's Most Embarrassing Pets'. She has had a regular slot on BBC Radio since 2008 and has been featured in over 40 local and national newspapers, magazines, television and radio stations; so you are learning from the expert. This Dog Training - Running A Dog Training Business course is an insightful teaching program that will quickly take you from being just an animal lover to a person who's running a successful dog training business. Know how to turn your passion into a profession and increase your earning potential. Course Highlights You'll see step-by-step video demonstrations that show you: How to create an unforgettable dog training brand. How to choose the right niche or target market for your business. How to attract your target market and ideal dog training clients. How to create transformational dog training packages that your clients will love and pay a high price for. How to price your transformational dog training packages and successfully use payment plans and money-back guarantees. How to easily sell your dog training services without it feeling like you're selling. How to track and test what is working in your dog training business so you focus on what's working rather than what's not. What you'll learn Know how to create an unforgettable brand. Choose the right niche or target market for you. Know how to attract your target market and Ideal clients. Create transformational packages that your clients will love and pay top dollar for. Know how to price your transformational packages. Learn how to successfully use payment plans and money back guarantees. Learn how to easily sell your services without it feeling like you're selling. Know how to track and test what is working in your business so you focus on what's working rather than what's not. Who is this Course for? This Dog Training - Running A Dog Training Business course is perfect for people who have (or would like to have) their own dog training business, as well as people who already have a dog-related business, such as dog walkers, dog groomers and pet sitters. The business examples used during the course are for the dog training industry, although the same format applies whether you are in a dog-related business or otherwise.  It is also ideal for start-up businesses or for people who have been in business for some time who have not got their business and marketing strategies in place and are working long hours for little reward. Requirements  Our Dog Training - Running A Dog Training Business course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection, from anywhere at any time, without any kind of limitation. This course will give you the best results if you already have your own business or want to start one soon. And You should love dogs and want to help them. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. This Is What You'll Get From This Course This Is What You'll Get From This Course FREE 00:02:00 Creating An Unforgettable Brand 3 Elements Your Brand Must Have 00:06:00 Your Personal Brand 00:10:00 Branding Errors 00:05:00 Your Branding Aim 00:02:00 Creating An Unforgettable Brand - Handout 00:00:00 Creating An Unforgettable Brand - Video Slides 00:31:00 How To Choose A Niche Or Target Market Finding The Right Niche Or Target Market For You 00:09:00 Why People Don't Niche And What They Miss Out On 00:06:00 How To Identify Your Niche Or Target Market 00:03:00 How To Choose A Niche - Handout & Workbook 00:04:00 How To Choose A Niche - Video Slides 00:13:00 How To Attract Your Niche or Target Market How To Avoid The Common Mistakes Often Made When Attracting Your Target Market 00:09:00 7 Ways To Find Out Your Potential Client's Pain Points 00:04:00 How To Create 'Benefit Statements' That Will Get People Wanting To Work With You 00:06:00 How To Find Your USP (Unique Selling Point) 00:03:00 How To Attract Your Target Market - Handout 00:08:00 How To Attract Your Target Market - Video Slides 00:35:00 How To Create Transformational Packages That Your Clients Will Love 3 Things To Do In Order To Get Paid Well And Stop Trading Time For Money 00:04:00 The Best Ways To Deliver Your Transformational Packages 00:06:00 How Much To Charge And Suggested Packages 00:09:00 Student Question Answered On Creating Transformational Packages 00:11:00 How To Create Transformational Packages - Handout & Workbook 00:06:00 How To Create Transformational Packages - Video Slides 00:19:00 Pricing, Payment Plans And Money Back Guarantees How To Select The Right Price 00:07:00 How To Plan Your Financial Goals 00:04:00 Payment Plans - Should You Use Them And If So What's The Best Way To Do So 00:03:00 The Magic Of Money Back Guarantees - What Most People Don't Realize... 00:08:00 Pricing, Payment Plans And Money Back Guarantees - Handout 00:03:00 Pricing, Payment Plans And Money Back Guarantees - Video Slides 00:24:00 How To Sell With Integrity How To Sell Authentically 00:03:00 7 Steps To Closing A Sale With Integrity 00:09:00 Getting A Yes - Then What? 00:02:00 How To Track And Test What's Working And What's Not 00:03:00 How To Sell With Integrity - Handout 00:04:00 How To Sell With Integrity - Video Slides 00:22:00 Bonus Section **Bonus** How To Get A Great Testimonial 00:03:00 **Bonus* How To Create An 'Elevator Speech' For A Memorable 1st Impression 00:04:00 Mock Exam Mock Exam- Dog Training - Running A Dog Training Business 00:20:00 Final Exam Final Exam- Dog Training - Running A Dog Training Business 00:20:00

Dog Training - Running A Dog Training Business
Delivered Online On Demand5 hours 50 minutes
£25

Digital Marketing

4.7(160)

By Janets

Register on the Digital Marketing today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Digital Marketing course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Digital Marketing course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design  The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for? The Digital Marketing is ideal for those who already work in this sector or are an aspiring professional. This Digital Marketing course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The Digital Marketing is open to all students and has no formal entry requirements. To study the Digital Marketing course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path The Digital Marketing is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Digital Marketing and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Section 1: Introduction Unit 1: What You Will Learn in This Course 00:02:00 Unit 2: What Is the Potential of Selling Online 00:12:00 Unit 3: What Are the Most Popular Activities When on Internet 00:03:00 Section 2: How to Apply the Internet Marketing Process Unit 1: The Internet Marketing Process for Sales Maximisation 00:08:00 Unit 2: How to Apply the Internet Marketing Process 00:07:00 Unit 3: How to Apply the List Building Process 00:04:00 Unit 4: How Much Money Should We Invest on Digital Marketing 00:04:00 Section 3: The Internet Marketing Strategies That Will Increase Your Sales Unit 1: Introduction to the Internet Marketing Principles 00:01:00 Unit 2: Internet Marketing Principle No:1 00:14:00 Unit 3: Examples of Internet Marketing Principle No.1 00:07:00 Unit 4: How to Apply The 1st Internet Marketing Principle 00:06:00 Unit 5: Internet Marketing Principle No.2 00:04:00 Unit 6: Internet Marketing Principle No.3 00:09:00 Unit 7: Internet Marketing Principle No.4 00:12:00 Unit 8: Internet Marketing Principle No. 5 00:05:00 Unit 9: Internet Marketing Principle No. 6 00:09:00 Unit 10: Internet Marketing Principle No.7 00:05:00 Unit 11: Internet Marketing Principle No.8 00:12:00 Section 4: Creating an Internet Marketing Strategy for Your Business Unit 1: Introduction to The Creation of an Internet Marketing Strategy 00:01:00 Unit 2: Step 1- Creating an Internet Marketing Strategy 00:03:00 Unit 3: Step 2 Creating an Internet Marketing Strategy 00:04:00 Unit 4: Step 3 - Creating an Internet Marketing Strategy 00:03:00 Unit 5: Step 4 - Creating an Internet Marketing Strategy 00:07:00 Unit 6: Step 4b - Examples of Successful Opt-In Pages 00:07:00 Unit 7: Step 5 - Creating an Internet Marketing Strategy 00:05:00 Unit 8: Step 5b - Examples of Successful Opt-In Pages 00:03:00 Unit 9: Step 6 - Creating an Internet Marketing Strategy 00:02:00 Unit 10: Step 7 - Creating an Internet Marketing Strategy 00:05:00 Unit 11: Step 8 - Creating an Internet Marketing Strategy 00:04:00 Unit 12: Step 9 - Creating an Internet Marketing Strategy 00:04:00 Unit 13: Step 10 - Creating an Internet Marketing Strategy 00:03:00 Unit 14: Step 11 - Creating an Internet Marketing Strategy 00:05:00 Section 5: Structuring and Auditing of Website Unit 1: How to Structure Your Website 00:13:00 Unit 2: How to Turn Your Sales Pages into Money Making Machines 00:08:00 Unit 3: Additional Tips for E-Shops 00:09:00 Unit 4: How to Do a Website Audit 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Digital Marketing
Delivered Online On Demand3 hours 35 minutes
£25

Digital Marketing Diploma

5.0(1)

By Course Gate

Become a digital marketing expert with our Diploma in Digital Marketing Level 5 Course. Get certified. Learn practical skills in blogging, SEO, social media marketing, and more.

Digital Marketing Diploma
Delivered Online On Demand39 hours
£11.99

Relationship Manager

4.7(47)

By Academy for Health and Fitness

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Relationship Manager
Delivered Online On Demand3 weeks
£12

Digital Marketing - Facebook and Instagram Advertising (Masterclass)

By St. Paul's College

This comprehensive digital marketing bundle course empowers you to unlock the potential of various online marketing channels. You'll explore the fundamentals of website creation, email marketing, and video marketing, providing a strong foundation for building an online presence. Delving deeper, you'll master the art of social media advertising, focusing on the two powerhouses - Facebook Ads and Instagram Ads.

Digital Marketing - Facebook and Instagram Advertising (Masterclass)
Delivered Online On Demand23 hours
£14.99

Customer Relations and Difficulty Diploma

4.3(43)

By John Academy

Description: This diploma has been created for businesses who wish to garner a customer service team with the highest level of customer insight and understanding, allowing for delivery of front line customer service, built around proper businesses values. With this course, develop skills that allow the detection of profitable business opportunities based on the analysis and interpretation of customer information. It allows generating marketing strategies in organizations, through preparing, analyzing and structuring the available information to achieve an understanding of the client's behavior. The development of the program consists in defining the current or potential client, by means of analytical tools for the search of consumer behavior patterns, in order to design exciting commercial campaigns. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Handling Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Handling Sales Objections & Negotiating Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Relations and Difficulty Diploma
Delivered Online On Demand48 hours
£25

Digital Marketing

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about digital marketing Understand the core competencies and principles of digital marketing Explore the various areas of digital marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert digital marketerr Digital Marketing Course Master the skills you need to propel your career forward in digital marketing. This course will equip you with the essential knowledge and skillset that will make you a confident digital marketer and take your career to the next level. This comprehensive digital marketing course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this digital marketing course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective digital marketing practice and equip you with the essential skills, confidence and competence to assist you in the digital marketing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in digital marketing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for digital marketer or for people who are aspiring to specialise in digital marketing. Enrol in this digital marketing course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive digital marketing course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this digital marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This digital marketing course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This digital marketing course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This digital marketing course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:06:00 Types of E-Commerce Stores 00:04:00 B2B: Business to Business Ecommerce 00:04:00 B2c: Business to Consumer Ecommerce 00:05:00 C2C Ecommerce 00:04:00 C2B: Consumer to Business Ecommerce 00:03:00 B2G (also called B2A) Government / Public Administration 00:05:00 Types of E-Commerce Business Models 00:04:00 Drop Shipping 00:04:00 Wholesaling and Warehousing 00:04:00 Private Labeling and Manufacturing 00:04:00 White Labeling 00:03:00 Subscription 00:04:00 What You Can Sell in an E-Commerce Store 00:03:00 Identify or Create Products That Solve a Problem 00:04:00 Find Products You and Other People are Passionate About 00:05:00 Find Products With Branding Potential 00:04:00 Hop on Trends Early 00:04:00 Find Products that Fulfill Guilty Pleasures 00:04:00 Digital Marketing Strategies to Market an E-Commerce Business 00:04:00 Boost Product Visualization 00:03:00 Add Video 00:03:00 Automate With Chatbots 00:05:00 Reduce Cart Abandonment 00:04:00 Use Retargeting Tactics 00:03:00 Tips to Increase E-Commerce Online Sales 00:04:00 Reach in-market Shoppers with Google Shopping Ads 00:03:00 Remarket to Them with Display Ads 00:04:00 Turn Likes into sales with Shopping on Instagram 00:04:00 Instill Trust with Customer Reviews 00:03:00 Up your Cross-selling Game with Pop-ups 00:04:00 Incorporating Affiliate Marketing into Your E-Commerce Business 00:04:00 Determine if an Affiliate Program is Right for You 00:04:00 Find Publishers to Partner With 00:05:00 Review and Approve Publishers 00:04:00 Conduct Ongoing Review 00:04:00 Win new Customers with Referral Marketing (Affiliate Marketing) 00:04:00 Review 00:04:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Digital Marketing
Delivered Online On Demand
£19

Successful Freelance Translator Course

By One Education

Step into the dynamic realm of freelance translation with a course designed to sharpen your linguistic talents and boost your career prospects. This course offers a clear roadmap for those eager to navigate the freelance market confidently, teaching you how to secure clients, manage projects efficiently, and deliver polished translations that meet industry expectations. Whether you’re a language enthusiast or a professional seeking new opportunities, this course equips you with essential knowledge to flourish as a freelance translator without the need for physical attendance. Throughout the course, you’ll explore effective strategies for marketing your services, negotiating rates, and building lasting professional relationships—all delivered in an accessible online format that suits your pace and lifestyle. With expert insights and practical advice tailored to the freelance sector, you’ll gain the confidence to turn your language skills into a rewarding and sustainable freelance career. Ideal for anyone looking to broaden their horizons in translation, this course balances professionalism with a touch of wit to keep you engaged from start to finish. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Successful Freelance Translator course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Successful Freelance Translator course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Successful Freelance Translator course: Course Introduction Introduction Intro Course Introduction Pre-Game Day one: Resume, Photo and Specializations Day two: Your website Extra info for Resumes Setting up your accounts Freelance websites (1 hour max per website) Signing up for Upwork: a Walk-through Translation Websites 1: A Proz. com Walk-through Translation Websites 2 (1 hour max per website) Translation agencies (1 hour max per agency) How do Kudoz Points Help? - (Answering your questions!) Starting Strategy Pricing Some Strategies for Starting Out Working for Free Marketing Active Marketing Passive Marketing Some General Marketing Strategies Using Linkedin for Marketing Job alerts Another way to find Agency Email Addresses Getting Paid: What to do after you are assigned a job Getting Paid Getting Paid - Invoices Tips and Tricks Tips and Tricks - Intro Tips 1 - OCR Tips 1b - OCR Walkthrough Tips 2 - Time Management Tips 3 - Shares, Commissions, Rush Jobs Tips 4 - Apps I recommend Tips 5 - Support System Tips 6 - CAT Tools Tips 6b - CAT Tools - More in depth Tips 7 - Glossary, and Translation Tips Tip 7b - More Translation Tips Tips 9 - Book Recommendations Tips 8 - 80/20 Analysis Bonus: How to Find a Good Translation Company Bonus: Going through Freelancer emails Closing Remarks Closing Remarks Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Successful Freelance Translator course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Successful Freelance Translator course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Successful Freelance Translator course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Successful Freelance Translator course is open to all, with no formal entry requirements. Career path Upon successful completion of the Successful Freelance Translator Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Successful Freelance Translator Course
Delivered Online On Demand3 weeks
£12

Marketing Principles

By NextGen Learning

Marketing Principles Course Overview This course on Marketing Principles provides learners with a comprehensive understanding of core marketing concepts, strategies, and the integral role marketing plays within an organisation. Through a series of well-structured modules, participants will explore key areas including marketing analysis, planning, and execution. By the end of the course, learners will have a solid foundation in creating and implementing effective marketing strategies, understanding market dynamics, and evaluating marketing performance. The course equips learners with essential marketing knowledge, ideal for enhancing career opportunities in various sectors. Course Description The Marketing Principles course delves into the essential aspects of marketing, covering areas such as situational analysis, microenvironments, and the creation of effective marketing plans. Learners will explore how organisations identify opportunities, assess industry trends, and build marketing strategies that align with business goals. Key topics include analysing market conditions, developing marketing strategies, and executing plans efficiently. Throughout the course, learners will gain a deeper understanding of marketing's role within business structures, enabling them to confidently approach marketing challenges in any industry. By the course's conclusion, participants will have acquired key skills in strategic planning and analysis. Marketing Principles Curriculum Module 01: Marketing And The Firm Module 02: Situational Marketing Analysis Module 03: Microenvironments – Industry And Market Module 04: Formulating A Marketing Plan – Building Components Module 05: Executing The Marketing Plan (See full curriculum) Who is this course for? Individuals seeking to build a strong foundation in marketing. Professionals aiming to enhance their marketing knowledge and skills. Beginners with an interest in pursuing a career in marketing. Business owners and entrepreneurs looking to improve their marketing strategy. Career Path Marketing Manager – Oversee marketing campaigns and strategies. Marketing Analyst – Research market trends and consumer behaviours. Brand Manager – Develop and manage brand strategies. Sales and Marketing Executive – Focus on product promotion and customer outreach. Digital Marketing Specialist – Utilise online platforms to promote brands and services.

Marketing Principles
Delivered OnlineFlexible Dates
£7.99