1805 Courses

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Course Overview: Medication errors significantly cause patient harm, resulting in avoidable complications and even loss of life. Medication errors affect 1 out of every 30 patients in health care. More than a quarter of these errors are viewed as severe or life-threatening. 50% of the preventable damage in health care is related to medications. This reminds us of the significance of medical administration. At Apex Learning, we share the goal of millions of people to make the world better, and we know that, as a company, our actions significantly influence society. Keeping that in mind, we have prepared this Medication Administration Level 4 course very carefully to counter medication errors. From our side, we have given it our best shot; now it is your turn. Enrol now and be a part of our commitment towards society. What Can You Expect From The Course? Understanding the legal and regulatory framework surrounding medication management. Developing a comprehensive knowledge of safe handling and administration of medicines. Conducting sufficient medication risk assessments to ensure patient safety. Learning the procedures for handling, recording, and storing medications accurately. Gaining insights into different drug formulations and administration methods. Key Features of the Course: CPD Certificate: Upon successful completion, you will receive a Continuing Professional Development (CPD) certificate, recognised and valued by employers across the healthcare sector. 24/7 Learning Assistance: Our dedicated team of tutors will be available round-the-clock to support and guide you throughout your learning journey, ensuring your success. Who is This Course For? This Medication Administration Level 4 course is ideal for healthcare professionals, including nurses, care assistants, and support workers, who play a vital role in medication administration. If you are passionate about patient safety and aspire to advance your career in the healthcare sector, this course is tailor-made for you. What You Will Learn: In this comprehensive Medication Administration Level 4 course, you will acquire a deep understanding of safe handling practices and gain essential knowledge to ensure the proper administration of medications. Through the course modules, you will develop the following skills and expertise: First, you will delve into the fundamental principles and practices of safely handling medicines. You will explore the legislation and guidance surrounding medication management, equipping yourself with a solid understanding of the legal and regulatory frameworks that govern medication administration. Additionally, you will learn the principles of safe and appropriate handling of medicines, including best practices for storage, transfer, and disposal. This knowledge will enable you to ensure the integrity and efficacy of medications while minimising the risk of harm. Next, you will focus on the specific challenges and considerations when handling medicines in social care settings. You will gain insights into obtaining consent to treatment and medication administration's ethical implications. You will also learn about the requirements for specific services, such as different levels of care and support needed for individuals receiving medications. Through detailed modules, you will master the step-by-step procedure for handling medication safely and accurately, understanding the six critical rights of medication administration that contribute to patient safety. Furthermore, you will explore covert medication administration and its guidelines and ethical considerations. Why Enrol in This Course: Enhance your healthcare career with our highly recommended Medication Administration Level 4 course. With top ratings from past learners, a regularly updated curriculum, and trending relevance in the healthcare field, this course equips you with essential skills for safe medication administration. Requirements: To enrol in this Medication Administration Level 4 course, you should have a basic understanding of healthcare practices and have access to a reliable internet connection to access the course materials and resources. Career Path: Upon completing this Medication Administration Level 4 course, you will be equipped with the skills to pursue various healthcare roles. Here are seven course-related professions, along with their average annual salaries in the UK: Medication Safety Officer - £35,000 Clinical Nurse Educator - £40,000 Care Quality Manager - £45,000 Pharmacy Technician - £25,000 Residential Care Manager - £30,000 Community Support Worker - £20,000 Care Home Administrator - £22,000 Certification: Upon completing the Medication Administration Level 4 course, you will receive a CPD certificate to validate your newly acquired skills and enhance your professional credentials in the healthcare sector. Enrol today and unlock your potential in medication administration! Gain the knowledge and skills to make a real difference in patient care and take a significant step forward in your healthcare career. Course Curriculum 16 sections • 16 lectures • 06:43:00 total length •Introduction to Safe Handling of Medicines: 00:25:00 •Legislation and Guidance of Medication Management: 00:18:00 •Principles of Safe and Appropriate Handling of Medicines: 00:31:00 •Medication Risk Assessment Guidance: 00:22:00 •Handling Medicines in Social Care Settings: 00:58:00 •Consent to Treatment: 00:29:00 •Requirements for Specific Services: 00:43:00 •Levels of Care and Support: 00:12:00 •Procedure for Handling Medication: 00:17:00 •The Six Rights of Medication Administration: 00:21:00 •Covert Administration of Medication: 00:20:00 •Recording Procedures: 00:20:00 •Storage of Medication: 00:13:00 •Transfer and Disposal of Medication: 00:16:00 •Drug Formulation and Ways of Taking It: 00:58:00 •Assignment - Medication Administration Level 4: 00:00:00

Course Overview: Are you passionate about helping others and making a difference in their lives? Do you want to pursue a rewarding and fulfilling health and social care career? If yes, then this course is for you. Nursing: Nurse Training Level 4 is a comprehensive and helpful course that will equip you with the essential skills and knowledge to become a competent and confident nurse. You will learn how to provide quality care to patients of all ages and backgrounds in different settings and situations. You will also gain an understanding of the legal, ethical, and professional aspects of health and social care work, as well as the principles and policies that guide your practice. With a carefully crafted curriculum, industry accreditation, and round-the-clock learning support, we ensure you receive a world-class education that prepares you for a fulfilling career in healthcare. Key Features of the Course: This Nursing: Nurse Training Level 4 course maintains CPDQS, which means it meets the high standards of quality and relevance for professional development. This course offers 24/7 learning assistance, which means that you can access the course materials anytime and anywhere and get support from our expert instructors whenever you need it. This course is delivered online through interactive lectures, videos, quizzes, and assignments. You can learn at your own pace and convenience. Who is This Course For? This course is ideal for individuals who possess a genuine passion for nursing and aspire to make a positive impact on the lives of others. Whether you are a fresh graduate exploring career options or an experienced healthcare professional seeking career advancement, the Nurse Training Level 4 course is tailored to meet your needs and propel you towards success in the nursing field. What You Will Learn: Throughout this comprehensive Nursing: Nurse Training Level 4 course, you will delve into various modules covering essential aspects of nursing practice. This course combines two major areas of study: nursing and health and social care. You will study 28 modules that cover topics such as nursing theory and practice, communication, rights and responsibilities, role as a caregiver, equality and diversity, safeguarding, health and safety, risk management, infection control, medication administration, adult care, immune system, pain management, nutrition, fluid and electrolyte balance, elimination, and oxygenation. You will also gain a solid understanding of health and safety responsibilities, risk management, and safeguarding vulnerable individuals in the healthcare setting. Why Enrol in This Course: Enrolling in the Nurse Training Level 4 course is a top-reviewed course with accolades for its engaging curriculum and recent updates that align with industry advancements. By completing this course, you will develop critical skills such as effective communication, infection control, risk management, and patient care across different life stages. Requirements: To enrol in the Nurse Training Level 4 course, all you need is a passion for nursing and a computer or mobile device with internet access. Career Path: After completing this Nursing: Nurse Training Level 4 course, you will get advantages in various career paths in nursing or health and social care, such as: Registered Nurse - £33,000 to £45,000 per year Nurse Practitioner - £35,000 to £55,000 per year Clinical Nurse Specialist - £40,000 to £60,000 per year Nurse Educator - £35,000 to £50,000 per year Nursing Home Manager - £30,000 to £45,000 per year Palliative Care Nurse - £28,000 to £40,000 per year Occupational Health Nurse - £30,000 to £45,000 per year Certification: You will receive a CPD certificate to download and print after completing the course. You can also add it to your resume and portfolio to showcase your achievement. Course Curriculum 3 sections • 29 lectures • 14:16:00 total length •Module1: Introduction to Nursing: 00:17:00 •Module 2: Working in Different Healthcare Settings: 00:15:00 •Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1: 00:52:00 •Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2: 00:50:00 •Module 5: Effective Communication in Nursing: 00:47:00 •Module 6: Health and Safety in Nursing: 00:47:00 •Module 7: Hygiene in Nursing: 00:30:00 •Module 8: Infection Control: 00:57:00 •Module 9: Asepsis in Nursing: 00:16:00 •Module 10: Medication Administration in Nursing: 00:18:00 •Module 11: Adult Care in Different Life Stages: 00:17:00 •Module 12: Understanding Immune System in Nursing: 00:28:00 •Module 13: Rest and Sleep Management in Nursing: 00:19:00 •Module 14: Mobility and Immobility Issues of Patients in Nursing: 00:17:00 •Module 15: Pain Management for Nurses: 00:24:00 •Module 16: Nutrition in Nursing: 00:25:00 •Module 17: Fluid and Electrolyte Balance: 00:23:00 •Module 18: Assisting with Elimination: 00:30:00 •Module 19: Oxygenation in Nursing: 00:30:00 •Module 1: Introduction to Health and Social Care: 00:19:00 •Module 2: Communication and its Relevance: 00:41:00 •Module 3: Rights and Responsibilities as a Health and Social Care Worker: 00:39:00 •Module 4: Role as A Caregiver and Healthcare Professional: 00:23:00 •Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights: 00:46:00 •Module 6: Important Principles and Policies in Health and Social Care Work: 00:20:00 •Module 7: Safeguarding Vulnerable Individuals: 00:52:00 •Module 8: Health and Safety Responsibilities: 00:51:00 •Module 9: Risk Management in Health and Social Care: 00:03:00 •Assignment - Nursing: Nurse Training Level 4: 00:00:00

Level 5 Diploma (Free QLS Endorsed Certificate) | 11-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

Level 5 Diploma (Free QLS Endorsed Certificate) | 11-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Embark on an exciting journey into the world of Medical & Clinical Administration with our comprehensive diploma course. This specially curated bundle comprises 11 courses, including a QLS-endorsed course that comes with a free hardcopy certificate. With the remaining 10 courses being CPD-QS accredited, you can be assured of top-notch quality and relevance. Learn how to efficiently manage medical and clinical administrative tasks, from pharmacology to radiography, and gain valuable skills that are in high demand in the healthcare industry. Whether you're a medical professional looking to upgrade your skills or someone aspiring to enter the healthcare field, this course is perfect for you. The first course in this bundle is the QLS-endorsed Medical & Clinical Administration Diploma, which comes with a free hardcopy certificate. This certificate is a valuable addition to your resume, showcasing your dedication to professional development. The remaining 10 courses cover a range of topics, including pharmacy professional training, paramedicine, medical terminology, infection prevention, and more, ensuring a well-rounded education in medical and clinical administration. Enrol now and take the first step towards a rewarding career in the healthcare industry! This Medical & Clinical Administration Diploma Bundle Package includes: Course 01: Diploma in Medical & Clinical Administration QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Pharmacology Course 02: Pharmacy Professional Training - Level 5 Course 03: Paramedicine Study Course 04: Control and Administration of Medicines Online Training Course Course 05: Introduction to Medical Terminology Course 06: Radiography Course 07: Healthcare GDPR Training Course 08: Nurse Prescribing Diploma Course 09: Clinical Observations Skills Course 10: Infection Prevention & Control Training Why Prefer This Medical & Clinical Administration Diploma Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Medical & Clinical Administration Diploma bundle course, you will be able to learn: Gain a deep understanding of pharmacology and pharmacy professional training at Level 5. Acquire knowledge and skills in paramedicine, clinical observation, and infection prevention and control. Learn the essentials of medical terminology and radiography, and how to effectively manage and administer medicines. Familiarise yourself with healthcare GDPR requirements and best practices. Develop competence in nurse prescribing and infection prevention, preparing you for a rewarding career in the healthcare industry. ***Curriculum breakdown of Medical & Clinical Administration Diploma*** Module 01: Introduction to Medical and Clinical Administration Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Medical (Clinical) Coding and Billing Module 11: Legal aspects and Ethics How is the Medical & Clinical Administration Diploma Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Medical professionals looking to enhance their skills and knowledge in medical and clinical administration. Individuals aspiring to work in the healthcare field and seeking a comprehensive education in various aspects of medical and clinical administration. Professionals seeking a career change or advancement opportunities in the healthcare industry. Career path This bundle will give you an edge in various professions, such as: Medical Administrator Clinical Administrator Pharmacy Technician Radiographer Nurse Prescriber Healthcare Administrator According to industry data, professionals in these roles can expect to earn competitive salaries in the UK, ranging from £25,000 to £45,000 per annum, depending on experience and qualifications. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Medical & Clinical Administration QLS Level 5 Hard copy certificate - Included

Mental Health Online Training Do you want to contribute to and give assistance with the difficulties facing children and young people's mental health? This Mental Health training is for you if you want to have an effect immediately! Our course will give students a foundational knowledge of children's and young people's mental health. You can learn about the variables that may have an impact on those who experience mental health issues. This mental health lesson also covers understanding mental health issues and how they affect children and young people. You can also improve your knowledge of how to assist those who need mental health support when appropriate. What are you still looking for? To begin your journey toward becoming a professional in dealing with mental health, enrol in our Understanding Children and Young People's Mental Health course. Learning Outcomes For Mental Health Course By the end of this Mental Health course, the learner will be able to: Understand the concept of children and young people's Mental Health. Explain factors that may affect children and young people's Mental Health. Understand Children and Young People's Mental Health Concerns. Know the Impact of Children and Young People's Mental Health Concerns. Support Children and Young People with Mental Health Concerns. Courses are included in this Mental Health Training Bundle Course Course 01: Mental Health Training Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Level 5 Diploma in Family Support Worker Course 04: Level 3 Diploma in Healthcare Support Course 05: Level 3 Award in Health and Social Care Course Course 06: Level 2 Certificate in Understanding the Care and Management of Diabetes Course 07: Level 2 Certificate in Preparing to Work in Adult Social Care Course 08: Adults Support Worker Course Course 09: Safeguarding Vulnerable Adults Training Course 10: Healthcare Management Training [ Note: Free PDF certificate as soon as completing the Mental Health Training course] Mental Health Training Industry Experts Designed this Mental Health Training course into 13 detailed modules. Certification of Mental Health After completing the MCQ/Assignment assessment for this Mental Health Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Mental Health Training This Mental Health Training course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements Mental Health Online Training There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Mental Health Training

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Pharmacy Technician & Pharmacy Assistant Online Training This Pharmacy Technician course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Technician course teaches you everything you need to know to become a Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Technician course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive Pharmacy Technician course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Technician course now and start your career in the UK's healthcare sector. Courses are included in this Pharmacy Technician Bundle Course Course 01: Pharmacy Technician Course 02: Pharmacy Assistant Course 03: Level 2 Certificate in Understanding Safeguarding and Prevent Course 04: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course 05: Level 2 Certificate in Understanding Nutrition and Health Course 06: Level 5 Nutritional Therapy Course 07: Level 5 Mental Health First Aid Certification Course 08: Safeguarding Vulnerable Adults Training Course 09: Diploma in Nurse Prescribing Course 10: Adult Nursing Training Pharmacy Technician & Pharmacy Assistant Training Detail Course Curriculum of Pharmacy Technician Module 01: Introduction to Pharmacy Technician Module 02: Job Role of Pharmacy Technicians Module 03: Pharmacy Management Module 04: Pharmacy Prescription and Dispensing Module 05: Minimising Dispensing Errors Module 06: Hygiene for pharmacy technician Module 07: Customer Service on Pharmacy Module 08: Managing Risks in Pharmacy Practice Module 09: Communication and Education Assessment Method of Pharmacy Technician After completing each module of the Pharmacy Technician course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Pharmacy Technician After completing the MCQ/Assignment assessment for this Pharmacy Technician course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Pharmacy Technician & Pharmacy Assistant Online Training This Pharmacy Technician & Pharmacy Assistant course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements Pharmacy Technician & Pharmacy Assistant Online Training There are no specific requirements for this Pharmacy Technician course because it does not require any advanced knowledge or skills. Career path Pharmacy Technician & Pharmacy Assistant Online Training Certificates Certificate of completion Digital certificate - Included

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