Name: Conflict Management 1 Day Training in Northampton
Price: 595 GBP
Availability: InStock

Bromley

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Mangates

Conflict Management

Conflict Management 1 Day Training in Bromley

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
The Time Management workshop will cover strategies to help participants learn these crucial strategies. You will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We"ll cover all this and more during this workshop.
Learning Objectives:
After completing this course, the learners will be able to: 
Explore why time management issues arise
Improve ability to plan and prioritize work
The importance of setting clear goals
Minimize wasted time and distractions in the workplace
How to avoid being deflected from your priorities
Self-motivation as a time management tool
Dealing with unexpected events that steal time
Tools and techniques for effective delegation
How to say 'no' to some 'now' requests
Agenda:
Module One: Goal Setting
The Three P"s
S.M.A.R.T. Goals
Prioritizing Your Goals
Visualization
Module Two: Prioritizing Your Time
The 80/20 Rule
The Urgent Versus Important Matrix
Assertiveness
Module Three: Planning Wisely
Creating Your Productivity Journal
Maximizing the Power of Your Productivity Journal
The Glass Jar: Rocks, Pebbles, Sand, and Water
Chunck, Block, and Tackle
Ready, Fire, Aim!
Module Four: Tackling Procrastination
Why We Procrastinate
Nine Ways to Overcome Procrastination
Eat That Frog!
Module Five: Crisis Management
When the Storm Hits
Creating a Plan
Executing the Plan
Lessons Learned
Module Six: Organizing Your Workspace
Declutter
Managing Workflow
Dealing with Email
Using Calendars
Module Seven: Delegating Made Easy
When to Delegate
To Whom Should You Delegate?
How Should You Delegate
Keeping Control
The Importance of Full Acceptance
Module Eight: Setting a Ritual
What is a Ritual?
Ritualizing Sleep, Meals, Exercise
Examples of Rituals
Using Rituals to Maximize Time
Module Nine: Meeting Management
Deciding if a Meeting is Necessary
Using the PAT Approach
Building the Agenda
Keeping Things on Track
Making Sure the Meeting Was Worthwhile
Module Ten: Alternatives to Meetings
Instant Messaging and Chat Rooms
Teleconferencing
Email Lists and Online Groups
Collaborating Applications
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Learning Time Management Skills

Time Management 1 Day Training in Bromley

Loughborough

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			<p>Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.</p>
			<div><i></i> 4 Hour Session</div>
			<div><i></i>  £180.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p><b>Learning Objectives</b></p>
<ul>
<li>Learn coping techniques to deal with a different way of working and living</li>
<li>Feel supported by others and know that you are not alone in the struggle</li>
<li>Recognize the symptoms and causes of stress</li>
<li>Discover simple stress-busting techniques to manage &amp; reduce the effects of stress in your life</li>
<li>Create a simple personalised plan to rise above stress for a healthier &amp; more productive lifestyle</li>
</ul>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>1. Background</h3>
<p><strong>What is stress - origins, causes, and symptoms.</strong></p>
<ul>
<li>Flight or fight response &amp; role of hormones</li>
<li>Why it matters? Physiological, psychological, and physical effects</li>
<li>The price you pay in terms of your health and your family</li>
<li>Causes</li>
<li>Warning signs: cognitive, emotional, physical, behavioural</li>
<li>Stats from around the world</li>
</ul>
<h3>2. Technique</h3>
<p><strong>Work - life balance</strong></p>
<ul>
<li>How to create balance &amp; set boundaries The notion of 'tilting'</li>
<li>Connecting with and pursuing your passion</li>
<li>Gaining support at work and at home</li>
<li>Learning how to say 'no'</li>
</ul>
<p><strong>Stress reduction techniques</strong></p>
<ul>
<li>Visualization and relaxation techniques</li>
<li>Breathing and stretching</li>
<li>Energizers and drainers</li>
<li>Meditative positive visualization exercise (5 mins)</li>
<li>Physical health</li>
<li>Behaviours and beliefs</li>
<li>Putting things in perspective</li>
<li>Circle of influence (vs. circle of control)</li>
<li>Slowing down (hurry sickness / time famine - Arianna Huffington Thrive)</li>
<li>Purpose - identify what matters to you (values), gratitude journal, contribution</li>
</ul>
<h3>3. Plan</h3>
<p>Action Planning</p>
<ul>
<li>Cultivating gratitude</li>
<li>Finding meaning and purpose</li>
</ul>
<p></p>

Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.
4 Hour Session £180.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Learning Objectives
Learn coping techniques to deal with a different way of working and living
Feel supported by others and know that you are not alone in the struggle
Recognize the symptoms and causes of stress
Discover simple stress-busting techniques to manage & reduce the effects of stress in your life
Create a simple personalised plan to rise above stress for a healthier & more productive lifestyle

Modules/Lessons

1. Background
What is stress - origins, causes, and symptoms.
Flight or fight response & role of hormones
Why it matters? Physiological, psychological, and physical effects
The price you pay in terms of your health and your family
Causes
Warning signs: cognitive, emotional, physical, behavioural
Stats from around the world
2. Technique
Work - life balance
How to create balance & set boundaries The notion of 'tilting'
Connecting with and pursuing your passion
Gaining support at work and at home
Learning how to say 'no'
Stress reduction techniques
Visualization and relaxation techniques
Breathing and stretching
Energizers and drainers
Meditative positive visualization exercise (5 mins)
Physical health
Behaviours and beliefs
Putting things in perspective
Circle of influence (vs. circle of control)
Slowing down (hurry sickness / time famine - Arianna Huffington Thrive)
Purpose - identify what matters to you (values), gratitude journal, contribution
3. Plan
Action Planning
Cultivating gratitude
Finding meaning and purpose


Mpi Learning - Professional Learning And Development Provider

Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.

Stress Management

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work stress has been described as the &lsquo;wear and tear&rsquo; caused by your working life. In recent times, stress at work has seen a rapidly rising trend. This course looks at your ability to avoid work stress and to control and manage it, when it arises. Excessive and continuous work stress is very damaging, resulting in health problems, loss of productivity and pressure on working relationships. The main problems stem from excessive workloads and impractical deadlines, relationships with colleagues and future job insecurity.</strong></p>

Work stress has been described as the ‘wear and tear’ caused by your working life. In recent times, stress at work has seen a rapidly rising trend. This course looks at your ability to avoid work stress and to control and manage it, when it arises. Excessive and continuous work stress is very damaging, resulting in health problems, loss of productivity and pressure on working relationships. The main problems stem from excessive workloads and impractical deadlines, relationships with colleagues and future job insecurity.

Skillogy International

Soft Skills

Course

Complete 5 courses to gain a Certificate from the Chartered Management Institute

Course with CMI Certificate

Stirling

Conflict Management 1 Day Training in Stirling

Southampton

Conflict Management 1 Day Training in Southampton

Reading

Conflict Management 1 Day Training in Reading

Poole

Conflict Management 1 Day Training in Poole

Paisley

Conflict Management 1 Day Training in Paisley

Northampton

Conflict Management 1 Day Training in Northampton

East Boldon

Harrogate

🌿 Guided Minds: A 12-Month Meditation Journey
Create calm, clarity & connection—one month at a time.
Guided Minds is a year-long meditation programme designed to help you build a sustainable, enriching practice through monthly themes, supportive sessions, and practical tools for real life. Whether you're new to meditation or looking to deepen your experience, this programme will guide you with compassion and clarity.
🔁 Programme Format
Weekly Live Sessions (Online & In-Person) 
Monthly Themes & Challenges 
Guided Meditations & Practices 
Supportive Community 
Access to Session Recordings 
Join monthly or commit to the full journey—the choice is yours.
🌟 Monthly Themes Overview
July: Making Meditation a Healthy Habit
Learn how to create a sustainable daily practice using breath, posture and science-backed techniques.
 ✔️ Relaxation response
 ✔️ Meditation for clarity & calm
 ✔️ Core practices: breath, posture, stillness
 ✔️ In-person Session 5: “Pulling It All Together”
August: Meditation & Mindfulness
Focus on the profound benefits of meditation:
 ✔️ Stress relief, heart health, immunity
 ✔️ Slowing ageing, boosting self-compassion
 ✔️ 3 Principles: Habituation, Wisdom, Openheartedness
 ✔️ Diamond Dedication Meditation
September: Calming a Wandering Mind
Tame your busy mind through simple, powerful practices.
 ✔️ Focused attention vs. mind-wandering
 ✔️ Thought loops & rumination
 ✔️ Colour, mantra & visualisation meditations
 ✔️ Mindfulness of thought
October: Creating a Mindful Life
Bring mindfulness into everyday moments.
 ✔️ Living in the now
 ✔️ Radical acceptance & surrender
 ✔️ Senses as anchors: sound, touch, breath
 ✔️ Showing up fully for life
November: Meditation for Stress Relief
Practical methods to manage stress & emotional overload.
 ✔️ Good vs. bad stress
 ✔️ The ego, fight/flight, and impermanence
 ✔️ Gratitude & visualisation
 ✔️ Overcoming obstacles to meditation
December: Rest & Reflection
Warm the heart and calm the mind before the holidays.
 ✔️ Body-based awareness
 ✔️ Reviewing your progress
 ✔️ Meditations for resilience
 ✔️ Peaceful practices for winter
January: Meditation for Positive Emotions
Start the year with joy, love, and purpose.
 ✔️ Heart-opening meditations
 ✔️ Gratitude & happiness
 ✔️ Intention-setting with optional cacao ceremony
 ✔️ Emotional healing & connection
February: Meditation for Well-Being
A holistic approach to health from the inside out.
 ✔️ Four foundations of mindfulness
 ✔️ Forgiveness (including Huna meditations)
 ✔️ Body-mind connection
 ✔️ Compassion and curiosity
March: Deeper into Meditation
Explore advanced techniques with renewed clarity.
 ✔️ Insight, wisdom, open-heartedness
 ✔️ Posture & Nine-Cycle Breathing
 ✔️ Concentration & mental clarity
 ✔️ Appreciation for life
April: Meditation for Relaxation
Recharge your nervous system with rest-focused meditations.
 ✔️ Body scan & breath awareness
 ✔️ Guided deep relaxation
 ✔️ Calming anxiety & overactivity
 ✔️ Rest as a radical act
May: The Art of Living
Live with intention and reverence.
 ✔️ Meditation on impermanence & emptiness
 ✔️ Self-love & emotional nourishment
 ✔️ Present moment awareness
 ✔️ Breath as a life companion
June: Meditation on Inner Peace
End the year rooted, spacious, and unshakable.
 ✔️ Letting go of resistance
 ✔️ Unflappability & mental resilience
 ✔️ Responsibility & self-awareness
 ✔️ Lasting inner calm and clarity
💷 Pricing Options
Online sessions: £10 each 
In-person sessions: £15 each 
Join the Guided Minds Meditation Community for £28/month
 ✓ Includes all sessions (online & in-person)
 ✓ Unlimited access to recordings
 ✓ Bonus practices & group support 
🌱 Ready to begin?
Each month offers a new opportunity to reset, reflect and grow.
 Join any time, or commit to the full year and transform your relationship with your mind, body and life.



The Northern College Of Clinical Hypnotherapy

Guided Minds Meditation Programme.

Participate in our monthly themes & challenges,  Guided Meditations & Practices,  Access to Session Recording.

Online Zoom Classes

Monthly Live Session In-Person (online available) summarise the themes & challenges of the month. Guided Meditations & Practices .

In person Session 

How to handle your workload effectively without disappointing stakeholders (or losing your job)
This workshop is for you if...
Feeling overwhelmed at work is a familiar pattern you'd like to fix
You might be at risk of burnout and urgently need to pull back from the edge
You don't want to let others down but you don't know how to comfortably say ‘no’

What you'll learn…
Stress and your brain: cognitive overload and the myth of multi-tasking
Why ‘working harder' won't work
What drives you to say ‘yes’ when it's not the best option
Handling pressure and the easiest way to prioritise where to spend your time
Simple decision-making tools for your to-do list
Dealing with negative thought spirals
Owning your actions (and inactions)
How and when to hold your ground - being gracious with people and ruthless with time


Exkavate Ltd

This workshop helps you understand the neuroscience behind why working ‘harder’ isn’t the answer to being effective at work. You'll get to recognise your default behaviour and helpful alternatives to managing competing requests on your time.

Managing time, energy & boundaries

Chesterfield

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(34, 177, 77); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(34, 177, 77);">CPD Accredited, Interactive Workshop</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">2 hr session</li><li fr-original-style="" style="box-sizing: border-box;">Learn how stress affects our mind and body</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to manage your stress and reduce them to an acceptable level</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Stress</li><li fr-original-style="" style="box-sizing: border-box;">Stress versus Pressure</li><li fr-original-style="" style="box-sizing: border-box;">Statistics</li><li fr-original-style="" style="box-sizing: border-box;">Absenteeism, Presenteeism and Leaveism</li><li fr-original-style="" style="box-sizing: border-box;">Workplace Causes of Stress</li><li fr-original-style="" style="box-sizing: border-box;">Personal Causes of Stress</li><li fr-original-style="" style="box-sizing: border-box;">Short-Term and Long-Term Effects of Stress</li><li fr-original-style="" style="box-sizing: border-box;">Coping Strategies</li><li fr-original-style="" style="box-sizing: border-box;">Mental Resilience</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">Benefits of this Workshop:</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">In 2022/23. 875,000 people suffered from work-related stress, depression or anxiety</li><li fr-original-style="" style="box-sizing: border-box;">The affects of stress are far reaching, affecting one&#39;s mind, body, social and personal life</li><li fr-original-style="" style="box-sizing: border-box;">Become more aware of what stresses you, what is does to you and find ways to reduce those stress levels</li></ul><h2 fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/4cad2d62-85d7-4e3a-bcea-1ac7f226aebb/original.png" style="width: 661px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 661px; display: block; vertical-align: top; margin: 5px auto; text-align: center;" fr-original-class="fr-draggable"></h2>

Tackle Stress Before It Tackles You!
Work-related stress affects 875,000 people every year, and its impacts go beyond the workplace—affecting your mind, body, and personal life. But it doesn’t have to be this way.
Join our Stress Management Workshops to:
✔️ Understand the difference between stress and pressure
✔️ Learn the causes of stress in and out of the workplace
✔️ Discover practical coping strategies and build mental resilience
These workshops are packed with insights, tools, and strategies to help you take control of your stress levels and improve your well-being—personally and professionally.
There are two different ones to choose from - a 2 hour workshop and a 4 hour workshop!
Course Contents of 2 hour course:
What is Stress
Stress versus Pressure
Statistics
Absenteeism, Presenteeism and Leaveism
Workplace Causes of Stress
Personal Causes of Stress
Short-Term and Long-Term Effects of Stress
Coping Strategies
Mental Resilience
Benefits of this Workshop:
In 2022/23. 875,000 people suffered from work-related stress, depression or anxiety
The affects of stress are far reaching, affecting one's mind, body, social and personal life
Become more aware of what stresses you, what is does to you and find ways to reduce those stress levels



Pochat Training

Mental Health Awareness

Mental Health First Aid

Health & Wellbeing

Occupational Health & Wellbeing

Emotional Wellbeing

Psychological Wellbeing

Mental Health

Emotional Resilience

Physical Wellbeing

Wellbeing

Mental Resilience

Mental Health At Work

Resilience

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A comprehensive course on the role emotions play in developing your ability to cope with stress and pressure.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">How emotional intelligence can help with stress management.</p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">1.5 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;48 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;7 PDFs</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;1 Interactive Quiz</span></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div data-source-container-id="wistia-otot8hft41-2" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be able to identify what can help you and what can hinder you in your daily routines. &nbsp;An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Once you are aware of the types of moods, environments and situations that trigger emotional responses, you can begin to prepare new responses to gain more of what helps and less of what hinders.</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Identify your stress management and resilience with strategies to develop resilience in yourself and others.Examine your experience of emotions to improve well-being and personal effectiveness.Explore why you feel the way that you do in difficult situations and how your emotions impact upon your performance.Determine how your emotional intelligence relates to your resilience.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Stress Management</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of us work in situations that are constantly changing, are intense and change is unrelenting. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">resilience</strong>&nbsp;refers to your&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ability to cope</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">adapt to crises</strong>&nbsp;or stressful situations. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional resilience&nbsp;</strong>refers to how you&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">use your emotions</strong>&nbsp;to develop&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">your capability</strong>&nbsp;to manage your resilience. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">More resilient people are able to accept life changes and adapt to adversity without lasting difficulties, while less resilient managers have a much harder time with stress and change. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotions are not about being soft and fluffy, they are vital in help you to make hard, direct management decisions. &nbsp;Emotional resilience can mean managing the emotions that you yourself experience or managing the emotions of those around you. &nbsp;Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improve team relations. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop their stress management skills. &nbsp;It explores the way that you tolerate stress based around your flexibility and adaptability, how you work with your optimism and so how you build your resilience.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone who experiences emotionally intense situations inside or outside of work.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their ability to manage their emotions.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to have a deeper understanding of how they react to events and how to work better with other people under stress.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their resilience.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We all have emotions! &nbsp;You will need an open mind and a willingness to learn.</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in understanding how to manage your emotions.</li><li fr-original-style="" style="box-sizing: border-box;">The commitment to develop your ability to manage the emotional dimensions of life.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop your resilience and stress management skills.</li></ul></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

A comprehensive course on the role emotions play in developing your ability to cope with stress and pressure.

How emotional intelligence can help with stress management.
1.5 Hours 48 Lessons 7 PDFs 1 Interactive Quiz
What You Will Learn
This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure.
In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively.
You will be able to identify what can help you and what can hinder you in your daily routines. An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.
Once you are aware of the types of moods, environments and situations that trigger emotional responses, you can begin to prepare new responses to gain more of what helps and less of what hinders.
Identify your stress management and resilience with strategies to develop resilience in yourself and others.Examine your experience of emotions to improve well-being and personal effectiveness.Explore why you feel the way that you do in difficult situations and how your emotions impact upon your performance.Determine how your emotional intelligence relates to your resilience.
Stress Management


All of us work in situations that are constantly changing, are intense and change is unrelenting. 
Your resilience refers to your ability to cope and adapt to crises or stressful situations. Emotional resilience refers to how you use your emotions to develop your capability to manage your resilience. 
More resilient people are able to accept life changes and adapt to adversity without lasting difficulties, while less resilient managers have a much harder time with stress and change. 
Emotions are not about being soft and fluffy, they are vital in help you to make hard, direct management decisions. Emotional resilience can mean managing the emotions that you yourself experience or managing the emotions of those around you. Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improve team relations. 


Who This Course is For
This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop their stress management skills. It explores the way that you tolerate stress based around your flexibility and adaptability, how you work with your optimism and so how you build your resilience.
Anyone who experiences emotionally intense situations inside or outside of work.
Anyone with an interest in developing their ability to manage their emotions.
Anyone who wants to have a deeper understanding of how they react to events and how to work better with other people under stress.
Anyone with an interest in developing their resilience.
Requirements
You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
We all have emotions! You will need an open mind and a willingness to learn.
An interest in understanding how to manage your emotions.
The commitment to develop your ability to manage the emotional dimensions of life.
A willingness to complete the practical activities to grow and develop your resilience and stress management skills.
Instructor

Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.



Ei4Change

Emotional Intelligence (EQ)

Interpersonal Skills

This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure.

In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively.

You will be able to identify what can help you and what can hinder you in your daily routines.  An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. <span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They m<span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">itigate the impact of incidents and help promote resilience and well-being. &nbsp;</span></span></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.</span></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident.&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">A trained and competent facilitator helps the group support each other and process their reactions.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization.&nbsp;</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.<br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Here is an outline of the training:</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 1: Critical Incidents and the Process of Debriefing&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing the facilitator and the group; outline of the day, expectations and outcomes.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Process of Debriefing: t</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">he practice of &lsquo;talking through&rsquo; and the therapeutic benefits of debriefing.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Understanding Critical Incidents: d</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">efining Critical Incidents, what makes an incident &lsquo;critical&rsquo;? The psychological impact of a critical incident.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Trauma and Post-Trauma</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Unpacking these important concepts and understanding their implications and relevance to CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Debriefing Critical Incidents</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing existing models of CISDs, comparing and understanding the components of a CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Practice session, trying out models of debriefing using scenarios from experience</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 2: Facilitating Critical Incident Stress Debriefings &ndash; theory and practice</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Competent Facilitator:&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">qualities and skills of the competent facilitator</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Containment</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The role of the facilitator and the challenges of facilitating emotional conversations&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Facilitating critical incident debriefings: p</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">rompt cards - a tool for the facilitator.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Ground rules, time-frames, and keeping &lsquo;on task&rsquo;.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Working with scenarios and prompt cards: practice session - facilitating CISDs</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">&lsquo;Debriefing&rsquo; the day</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></p>

The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.
Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. 

Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They mitigate the impact of incidents and help promote resilience and well-being. 
CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.
The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident. A trained and competent facilitator helps the group support each other and process their reactions. 
This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization. 
This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.

Here is an outline of the training:
Day 1: Critical Incidents and the Process of Debriefing 
09:00 - 10:30 
Introducing the facilitator and the group; outline of the day, expectations and outcomes.
The Process of Debriefing: the practice of ‘talking through’ and the therapeutic benefits of debriefing.
Understanding Critical Incidents: defining Critical Incidents, what makes an incident ‘critical’? The psychological impact of a critical incident.

10:30 - 12:00 
Trauma and Post-Trauma
Unpacking these important concepts and understanding their implications and relevance to CID
Debriefing Critical Incidents
Introducing existing models of CISDs, comparing and understanding the components of a CID

12:30 Lunch break 

13:00 - 14:00 
Skills Practice and Experiential Learning
Practice session, trying out models of debriefing using scenarios from experience

Day 2: Facilitating Critical Incident Stress Debriefings – theory and practice

09:00 - 10:30 
The Competent Facilitator: qualities and skills of the competent facilitator
Containment
The role of the facilitator and the challenges of facilitating emotional conversations 

10:30 - 12:00 
Facilitating critical incident debriefings: prompt cards - a tool for the facilitator.
Ground rules, time-frames, and keeping ‘on task’.

12:30 Lunch break
 
13:00 - 14:00 
Skills Practice and Experiential Learning
Working with scenarios and prompt cards: practice session - facilitating CISDs
‘Debriefing’ the day

  

Psychotherapy For Healthcare Ltd

Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace.  A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.

Critical Incident Stress Debriefing: 2-day online training 

<p><strong>Stress Management</strong></p><p>Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This <strong>Stress: Stress Management </strong>course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive Stress: Stress Managementcourse will help you succeed when dealing with stress and eventually overcoming stressful situations.</p><p>This <strong>Stress: Stress Management </strong>course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of the Stress: Stress Management course, you will better understand stress management and how to apply it in real life to become stress-free.</p><p><strong>***Courses are included in this Stress Management Bundle Course</strong></p><ul><li><strong>Course 01:</strong> Stress Management</li><li><strong>Course 02: </strong>Manual Handling Course</li><li><strong>Course 03:</strong> Anger Management</li><li><strong>Course 04:</strong> Recruitment Consultant Diploma</li><li><strong>Course 05: </strong>Dealing With Difficult People</li><li><strong>Course 06:</strong> Report Writing Course</li><li><strong>Course 07: </strong>Level 5 Mental Health First Aid Certification</li><li><strong>Course 08: </strong>Working at Height Training Course</li><li><strong>Course 09: </strong>RIDDOR Training</li><li><strong>Course 10: </strong>Equality and Diversity</li><li><strong>Course 11: </strong>Facilities Management Diploma</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Stress: Stress Management course]</strong></p> <p>Detailed course curriculum of this Stress: Stress Management Course:</p><p><strong>Module 01: Workplace Stress</strong></p><ul><li>Define Workplace Stress</li><li>The Most Important Factors Influencing Workplace Stress</li><li>The Fallout of Workplace Stress</li></ul><p><strong>Module 02: Rational and Irrational Beliefs</strong></p><ul><li>Rational Emotive Behaviour Therapy</li><li>Define Rational Thinking &amp; Irrational Thinking</li><li>The Origin of Irrational Thinking</li><li>The Silver Lining</li><li>Irrational Core Beliefs</li><li>Acceptance</li></ul><p><strong>Module 03: The ABC Framework of REBT</strong></p><ul><li>Situation</li><li>Disputing</li></ul><p><strong>Module 04: Cognitive Therapy (CT)</strong></p><ul><li>Cognitive Therapy (CT)</li><li>Cognitive Errors</li><li>Negative Automatic Thoughts (NATs) and Dysfunctional Beliefs</li><li>Recognizing Our Dysfunctional Beliefs</li><li>Example</li><li>Recapitulation of CT and REBT</li></ul><p><strong>Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace</strong></p><ul><li>How Can (CBT) Techniques Help Us in the Workplace?</li><li>Situations That We Face at Work Which May Cause Stress</li><li>The Advantages of Cognitive Behavioural Therapy in the Workplace</li><li>Cognitive Behavioural Therapy (CBT) for Us</li></ul><p><strong>Module 06: Conclusion</strong></p><ul><li>Conclusion</li></ul><p><strong>Module 07: Identifying and Challenging Distorted Negative Thoughts</strong></p><ul><li>Exercise 1: Lost Your Job</li><li>Exercise 2: Failed in Your Job Interview</li><li>Exercise 3: Not the All-Rounder</li><li>Exercise 4: Feeling Inferior</li><li>Exercise 5: Mundane Work</li><li>Exercise 6: Being Laughed At</li><li>Exercise 7: The Boss Is Dumping His Work on You</li><li>Exercise 8: Feel Incompetent</li><li>Exercise 9: Can't Stand Up for Yourself</li><li>Exercise 10: Boss Does Not Like You</li><li>Exercise 11: Failed to Do What You Had Planned</li><li>Exercise 12: Lack Common Sense</li><li>Exercise 13: You Help Others but They Don't Help You</li><li>Exercise 14: Feeling Inferior</li><li>Exercise 15: Never Speak Up at Meetings</li><li>Exercise 16: Never Speak Up at Meetings (This Time for a Different Reason)</li><li>Exercise 17: Never Speak Up at Meetings (For Yet Another Reason)</li><li>Exercise 18: Complaint Against You</li><li>Exercise 19: Impress the Chairman</li><li>Exercise 20: A Disastrous Day</li><li>Exercise 21: Interview After-Effects</li><li>Exercise 22: Anxiety Jitters at Presentations</li><li>Exercise 23: Not Popular</li><li>Exercise 24: Ethical Dilemma</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the Stress: Stress Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Stress: Stress Management course, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Stress Management in Workplace course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Stress: Stress Management course will help candidates be complete and compatible in their professional careers.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Stress Management
Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This Stress: Stress Management course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive Stress: Stress Managementcourse will help you succeed when dealing with stress and eventually overcoming stressful situations.
This Stress: Stress Management course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of the Stress: Stress Management course, you will better understand stress management and how to apply it in real life to become stress-free.
***Courses are included in this Stress Management Bundle Course
Course 01: Stress Management
Course 02: Manual Handling Course
Course 03: Anger Management
Course 04: Recruitment Consultant Diploma
Course 05: Dealing With Difficult People
Course 06: Report Writing Course
Course 07: Level 5 Mental Health First Aid Certification
Course 08: Working at Height Training Course
Course 09: RIDDOR Training
Course 10: Equality and Diversity
Course 11: Facilities Management Diploma
[ Note: Free PDF certificate as soon as completing the Stress: Stress Management course]
Detailed course curriculum of this Stress: Stress Management Course:
Module 01: Workplace Stress
Define Workplace Stress
The Most Important Factors Influencing Workplace Stress
The Fallout of Workplace Stress
Module 02: Rational and Irrational Beliefs
Rational Emotive Behaviour Therapy
Define Rational Thinking & Irrational Thinking
The Origin of Irrational Thinking
The Silver Lining
Irrational Core Beliefs
Acceptance
Module 03: The ABC Framework of REBT
Situation
Disputing
Module 04: Cognitive Therapy (CT)
Cognitive Therapy (CT)
Cognitive Errors
Negative Automatic Thoughts (NATs) and Dysfunctional Beliefs
Recognizing Our Dysfunctional Beliefs
Example
Recapitulation of CT and REBT
Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace
How Can (CBT) Techniques Help Us in the Workplace?
Situations That We Face at Work Which May Cause Stress
The Advantages of Cognitive Behavioural Therapy in the Workplace
Cognitive Behavioural Therapy (CBT) for Us
Module 06: Conclusion
Conclusion
Module 07: Identifying and Challenging Distorted Negative Thoughts
Exercise 1: Lost Your Job
Exercise 2: Failed in Your Job Interview
Exercise 3: Not the All-Rounder
Exercise 4: Feeling Inferior
Exercise 5: Mundane Work
Exercise 6: Being Laughed At
Exercise 7: The Boss Is Dumping His Work on You
Exercise 8: Feel Incompetent
Exercise 9: Can't Stand Up for Yourself
Exercise 10: Boss Does Not Like You
Exercise 11: Failed to Do What You Had Planned
Exercise 12: Lack Common Sense
Exercise 13: You Help Others but They Don't Help You
Exercise 14: Feeling Inferior
Exercise 15: Never Speak Up at Meetings
Exercise 16: Never Speak Up at Meetings (This Time for a Different Reason)
Exercise 17: Never Speak Up at Meetings (For Yet Another Reason)
Exercise 18: Complaint Against You
Exercise 19: Impress the Chairman
Exercise 20: A Disastrous Day
Exercise 21: Interview After-Effects
Exercise 22: Anxiety Jitters at Presentations
Exercise 23: Not Popular
Exercise 24: Ethical Dilemma
Assessment Method
After completing each module of the Stress: Stress Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.
Certification
After completing the MCQ/Assignment assessment for this Stress: Stress Management course, you will be entitled to a Certificate of Completion from Training Tale.
 Who is this course for? 
This Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts.
 Requirements 
There are no specific requirements for this Stress Management in Workplace course because it does not require any advanced knowledge or skills.
 Career path 
This Stress: Stress Management course will help candidates be complete and compatible in their professional careers.
 Certificates 
Certificate of completion
 Digital certificate - Included 

Training Tale

Psychology Counselling

Counselling Skills

Anxiety Management

Stress Inoculation

Stress : Stress Management

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discover what resilience looks like for you and identify ways to develop your stress management in ways unique to you.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Resilient people are aware of situations, their own emotional reactions, and the behaviour of those around them. In order to manage feelings, it is essential to understand what is causing them and why. By remaining aware, resilient people can maintain control of a situation and think of new ways to tackle problems.</p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"> 1 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;35 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;3 PDFs</span></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div data-source-container-id="wistia-otot8hft41-2" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">The course is about exploring your personal view of resilience and how you use your resilience to manage stress through being coached. &nbsp;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Rather than a generalised course providing facts and information, this stress management course enables you to be coached using a structured approach focusing on your mindset and your issues. &nbsp;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">People with good levels of emotional resilience and emotional intelligence face challenges honestly, and find ways to move through or around obstacles. &nbsp;This stress management course challenges your mindset by exploring your emotional resilience through a series of images developed from interviews with a wide range of people of varying ages and experience in education and in business. &nbsp;It helps you to deeply scrutinise resilience from a variety of perspectives and viewpoints. &nbsp;You get the chance to inspect various aspects of resilience to determine your skills and qualities that help and hinder you in managing stress.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Within the course, you are able to investigate your</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Determination</li><li fr-original-style="" style="box-sizing: border-box;">Endurance</li><li fr-original-style="" style="box-sizing: border-box;">Stress Tolerance</li><li fr-original-style="" style="box-sizing: border-box;">Drive and Motivation</li><li fr-original-style="" style="box-sizing: border-box;">Flexibility</li><li fr-original-style="" style="box-sizing: border-box;">Self-Confidence and Assertiveness</li><li fr-original-style="" style="box-sizing: border-box;">Self-Management</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">and much more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course will help you to investigate when resilience is needed. &nbsp;Situations, pressures and challenges with&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ambiguity and Uncertainty</li><li fr-original-style="" style="box-sizing: border-box;">Barriers to Progress</li><li fr-original-style="" style="box-sizing: border-box;">Limited Challenges</li><li fr-original-style="" style="box-sizing: border-box;">Risk</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">and much more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course also assist you to investigate some of the more popular representations of resilience</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Bouncing Back</li><li fr-original-style="" style="box-sizing: border-box;">New Growth&nbsp;</li></ul></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Explore resilience and stress management through images, metaphors and coaching.Define your resilience from a variety of perspectives and viewpoints.Determine your skills and qualities that help and hinder you in managing anxiety and stress.Consider situations, pressures and challenges that impact upon your resilience and stress management.Identify insights and practices to help you manage stress and challenges so that you can get more from life.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Stress Management: Images of Resilience</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Resilience is a word that has become increasingly popular in recent times, but what does resilience look like?</em></strong></p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In times of continuous pressure, stress and change, resilience is frequently referred to as being one of the key attributes of successful people. Resilience is expressed authoritatively as a positive ability to manage anxiety and changing circumstances with confidence and certainty - an ability to weather storms and cope with stress effectively. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Resilience means different things to different people as it is influenced by the situation and life&#39;s experiences. &nbsp;What is a major challenge for one person may be a very straightforward issue for another. &nbsp;Everyone approaches stressful situations in different ways, which has an influence on how they use their emotional resilience. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A resilient person is not arrogant or overly confident; quite the opposite: they have a clear sense of their own potential, capability, and ability to cope and achieve. &nbsp;Resilient people are good at stress management and in managing anxiety.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Resilient people are aware of situations, their own emotional reactions, and the behaviour of those around them. &nbsp;In order to manage feelings, it is essential to understand what is causing them and why. &nbsp;By remaining aware, resilient people can maintain control of a situation and think of new ways to tackle problems.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">True resilience can be developed and grown through focused individual coaching by examining what resilience means for the person, what challenges they are facing that require resilience, their mindset and what they need to do to manage themselves to take advantage of the opportunities available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You are experiencing anxiety or stress and want tools to cope with the challenges you face.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You are interested in being coached to determine a deeper understanding of resilience and your own personal resilience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You want to learn how to take control of how you react to events and situations that cause you concern and anxiety.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You want an independent online coaching experience online that helps you deal with your current levels of stress.</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;re a life coach, counsellor, social worker, teacher, nurse or parent who wants to support others learn to develop their resilience.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The goal of this course is to help you to develop a deeper understanding of resilience and emotional resilience beyond the clich&eacute;s. It offers insights and practices through coaching to help you manage stress and anxiety so that you build your resilience and cope more effectively with life&#39;s challenges.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Be prepared for an independent self-study course focused on you, your growth and your personal development. &nbsp;&nbsp;</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in resilience and stress management.</li><li fr-original-style="" style="box-sizing: border-box;">An open mindset and be willing to engage with the content, to challenge your thinking, to explore your resilience.</li><li fr-original-style="" style="box-sizing: border-box;">A desire to explore resilience beyond watching the course videos.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to be coached around your personal issues and your approach to events to build your resilience.</li><li fr-original-style="" style="box-sizing: border-box;">Time available to be coached and to reflect on issues in your life that cause you anxiety or stress.</li></ul></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Discover what resilience looks like for you and identify ways to develop your stress management in ways unique to you.

Resilient people are aware of situations, their own emotional reactions, and the behaviour of those around them. In order to manage feelings, it is essential to understand what is causing them and why. By remaining aware, resilient people can maintain control of a situation and think of new ways to tackle problems.
1 Hours 35 Lessons 3 PDFs
What You Will Learn
The course is about exploring your personal view of resilience and how you use your resilience to manage stress through being coached. 
Rather than a generalised course providing facts and information, this stress management course enables you to be coached using a structured approach focusing on your mindset and your issues. 
People with good levels of emotional resilience and emotional intelligence face challenges honestly, and find ways to move through or around obstacles. This stress management course challenges your mindset by exploring your emotional resilience through a series of images developed from interviews with a wide range of people of varying ages and experience in education and in business. It helps you to deeply scrutinise resilience from a variety of perspectives and viewpoints. You get the chance to inspect various aspects of resilience to determine your skills and qualities that help and hinder you in managing stress.
Within the course, you are able to investigate your
Determination
Endurance
Stress Tolerance
Drive and Motivation
Flexibility
Self-Confidence and Assertiveness
Self-Management
and much more.
The course will help you to investigate when resilience is needed. Situations, pressures and challenges with 
Ambiguity and Uncertainty
Barriers to Progress
Limited Challenges
Risk
and much more.
The course also assist you to investigate some of the more popular representations of resilience
Bouncing Back
New Growth
Explore resilience and stress management through images, metaphors and coaching.Define your resilience from a variety of perspectives and viewpoints.Determine your skills and qualities that help and hinder you in managing anxiety and stress.Consider situations, pressures and challenges that impact upon your resilience and stress management.Identify insights and practices to help you manage stress and challenges so that you can get more from life.
Stress Management: Images of Resilience


Resilience is a word that has become increasingly popular in recent times, but what does resilience look like?
In times of continuous pressure, stress and change, resilience is frequently referred to as being one of the key attributes of successful people. Resilience is expressed authoritatively as a positive ability to manage anxiety and changing circumstances with confidence and certainty - an ability to weather storms and cope with stress effectively. 
Resilience means different things to different people as it is influenced by the situation and life's experiences. What is a major challenge for one person may be a very straightforward issue for another. Everyone approaches stressful situations in different ways, which has an influence on how they use their emotional resilience. 
A resilient person is not arrogant or overly confident; quite the opposite: they have a clear sense of their own potential, capability, and ability to cope and achieve. Resilient people are good at stress management and in managing anxiety.
Resilient people are aware of situations, their own emotional reactions, and the behaviour of those around them. In order to manage feelings, it is essential to understand what is causing them and why. By remaining aware, resilient people can maintain control of a situation and think of new ways to tackle problems.
True resilience can be developed and grown through focused individual coaching by examining what resilience means for the person, what challenges they are facing that require resilience, their mindset and what they need to do to manage themselves to take advantage of the opportunities available.


Who This Course is For
You are experiencing anxiety or stress and want tools to cope with the challenges you face. 
You are interested in being coached to determine a deeper understanding of resilience and your own personal resilience.
You want to learn how to take control of how you react to events and situations that cause you concern and anxiety.
You want an independent online coaching experience online that helps you deal with your current levels of stress.
You’re a life coach, counsellor, social worker, teacher, nurse or parent who wants to support others learn to develop their resilience.
Requirements
The goal of this course is to help you to develop a deeper understanding of resilience and emotional resilience beyond the clichés. It offers insights and practices through coaching to help you manage stress and anxiety so that you build your resilience and cope more effectively with life's challenges.
Be prepared for an independent self-study course focused on you, your growth and your personal development. 
An interest in resilience and stress management.
An open mindset and be willing to engage with the content, to challenge your thinking, to explore your resilience.
A desire to explore resilience beyond watching the course videos.
A willingness to be coached around your personal issues and your approach to events to build your resilience.
Time available to be coached and to reflect on issues in your life that cause you anxiety or stress.
Instructor

Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.



Leadership Skills

Stress Management: Images of Resilience

<p><em><strong>**Career Guided Programme | 11 CPD &amp; CiQ Accredited Courses with FREE 1 QLS Endorsed Level 3 Certificate + 11 PDF Certificates Worth £229**</strong></em></p> <p>Work stress is a greater hazard to workers' health than it has ever been. This also compromises the wellness and profitability of businesses. With this Workplace Stress Management course, we'll look at how to recognise the causes and effects of work-related stress, as well as how to manage them.</p> <p><strong>11 in 1 Exclusive Bundle</strong></p> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Workplace Stress Management</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful <strong>Workplace Stress Management</strong> career you've always craved.</p> <p><strong>Courses are included in this Bundle:</strong></p> <ul> <li><strong>Course 01:</strong> Workplace Stress Management at QLS Level 3</li><li><strong>Course 02:</strong> UK Employment Law</li><li><strong>Course 03:</strong> Mental Health Awareness Diploma</li><li><strong>Course 04:</strong> Emotional Intelligence and Human Behaviour</li><li><strong>Course 05:</strong> Equality, Diversity and Discrimination</li><li><strong>Course 06:</strong> Cross-Cultural Awareness Training</li><li><strong>Course 07:</strong> Career Development and Passion</li><li><strong>Course 08:</strong> EFT</li><li><strong>Course 09: </strong>Self-Help Psychology: Mental Freedom</li><li><strong>Course 10:</strong> Interpersonal Skills in Management</li><li><strong>Course 11:</strong> Business English and Communication</li></ul> <p><strong> Enrol in our 'Workplace Stress Management' today and Start Learning </strong></p><p><strong>***Course Curriculum***</strong></p> <p><strong>Course 01: Workplace Stress Management at QLS Level 3<br /></strong></p> <ul> <li>Module 01: Defining Stress</li><li>Module 02: Responses of the Nerves</li><li>Module 03: Stress at Workplace</li><li>Module 04: Personality and Stress</li><li>Module 05: Managing Stress at Work</li><li>Module 06: Personal Stress Management</li><li>Module 07: Work-Life Balance</li></ul> <p><strong> Other Courses </strong></p> <p>Course 02: UK Employment Law</p> <p>Course 03: Mental Health Awareness Diploma</p> <p>Course 04: Emotional Intelligence and Human Behaviour</p> <p>Course 05: Equality, Diversity and Discrimination</p> <p>Course 06: Cross-Cultural Awareness Training</p> <p>Course 07: Career Development and Passion</p> <p>Course 08: EFT</p> <p>Course 09: Self-Help Psychology: Mental Freedom</p> <p>Course 10: Interpersonal Skills</p> <p>Course 11: Business English and Communication</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        220 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this <strong> Workplace Stress Management</strong> bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul> <p><strong>*** Certificate of Achievement ***</strong></p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Workplace Stress Management course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p><strong>Disclaimer</strong></p> <p>The <strong>Workplace Stress Management</strong> course has been endorsed under the Quality Licence Scheme. This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this <strong>Workplace Stress Management </strong>course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the <strong>Workplace Stress Management </strong>course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This <strong>Bundle </strong>course has no requirements. Just enrol and start the course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Use this all-encompassing course to gain the knowledge and abilities you'll need to succeed in your career.</p> 
                        </div>

**Career Guided Programme | 11 CPD & CiQ Accredited Courses with FREE 1 QLS Endorsed Level 3 Certificate + 11 PDF Certificates Worth £229**
Work stress is a greater hazard to workers' health than it has ever been. This also compromises the wellness and profitability of businesses. With this Workplace Stress Management course, we'll look at how to recognise the causes and effects of work-related stress, as well as how to manage them.
11 in 1 Exclusive Bundle
Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between this Workplace Stress Management, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful Workplace Stress Management career you've always craved.
Courses are included in this Bundle:
Course 01: Workplace Stress Management at QLS Level 3
Course 02: UK Employment Law
Course 03: Mental Health Awareness Diploma
Course 04: Emotional Intelligence and Human Behaviour
Course 05: Equality, Diversity and Discrimination
Course 06: Cross-Cultural Awareness Training
Course 07: Career Development and Passion
Course 08: EFT
Course 09: Self-Help Psychology: Mental Freedom
Course 10: Interpersonal Skills in Management
Course 11: Business English and Communication
 Enrol in our 'Workplace Stress Management' today and Start Learning 
***Course Curriculum***
Course 01: Workplace Stress Management at QLS Level 3

Module 01: Defining Stress
Module 02: Responses of the Nerves
Module 03: Stress at Workplace
Module 04: Personality and Stress
Module 05: Managing Stress at Work
Module 06: Personal Stress Management
Module 07: Work-Life Balance
 Other Courses 
Course 02: UK Employment Law
Course 03: Mental Health Awareness Diploma
Course 04: Emotional Intelligence and Human Behaviour
Course 05: Equality, Diversity and Discrimination
Course 06: Cross-Cultural Awareness Training
Course 07: Career Development and Passion
Course 08: EFT
Course 09: Self-Help Psychology: Mental Freedom
Course 10: Interpersonal Skills
Course 11: Business English and Communication
 CPD 
220 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
*** Specialised Assessment ***
To make the process of assessing and certifying learners easier in this  Workplace Stress Management bundle, we provide an automated evaluation system.
For each online module, you will take a tailored multiple-choice exam.
After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.
The pass mark for each assessment is 60%.
Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.
*** Certificate of Achievement ***
Quality Licence Scheme Endorsed Certificate of Achievement
Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
For ordering additional QLS Certificates, other than Workplace Stress Management course, the fees will be following with £10 for international shipping only
Level 1 - £109
Level 2 - £115
Level 3 - £119
Level 4 - £125
Level 5 - £129
Level 6 - £135
Level 7 - £139
CPD Accredited Certification
Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -
PDF completely free of charge
Hard copy for £3.99 each
It should also be noted that international students must pay a £10 shipping cost.
Disclaimer
The Workplace Stress Management course has been endorsed under the Quality Licence Scheme. This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this Workplace Stress Management course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the Workplace Stress Management course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
 Requirements 
This Bundle course has no requirements. Just enrol and start the course.
 Career path 
Use this all-encompassing course to gain the knowledge and abilities you'll need to succeed in your career.

Imperial Academy

Level 3 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 220 CPD Points|CPD & CiQ Accredited

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