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890 Courses

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

Microsoft Project Blue Belt 2013: Virtual In-House Training

By IIL Europe Ltd

Microsoft Project Blue Belt® 2013: Virtual In-House Training This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. What you Will Learn You'll learn how to: Identify the project's life cycle Understand the Enterprise Project Management (EPM) environment Apply the basic project management principles to selecting, initiating, planning, executing, monitoring and controlling, and closing your Project 2013 schedules Take advantage of new features Explain Project Server 2013 views and project sites Meet deadlines and budget restrictions Keep the workloads of your resources within their available limits Efficiently update your schedule Take advantage of the standard reports, custom views, and visual reports for your projects Take a brief look at the Business Intelligence potential Efficiently and effectively manage your project(s) and programs Work comfortably within Project Server 2013 or Project Online Getting Started with Microsoft® Project Server 2013 Describing the EPM context Discovering Project Server 2013 and Project Online Differentiating the users of Project Server 2013 Working with Project Professional 2013 and Project Server 2013 Recognizing the Life Cycle within EPM Projects and Portfolio Management Portfolio management and governance Originating new initiatives within EPTs and workflows Prioritizing initiatives, analyzing scenarios, optimizing, and selecting the portfolio Initiating Projects Initiating processes with Project Professional, SharePoint lists, Enterprise Projects, and Resource Plans Importing projects and managing project owner and permissions Planning Projects - Scope and Schedule Management Planning context and framework Scheduling in PWA Using the Deliverables feature Planning Projects - Staffing Management Plan Building a project team Managing resource availability Reviewing the assignment cycle Resolving resource overallocation Planning Projects - Cost Components, Baseline, and Consolidated Schedules Developing components of the Cost Management Planning processes Working with the baseline in projects and programs or master schedules Improving the Collaboration in the Project Sites Creating the Project Sites Developing components of the Risk Management Plan and Issues Tracking Linking planning documents Additional apps and customization Executing Projects Understanding executing processes Managing resources using Build Team and other features Working with timesheets Reporting administrative time Configuring personal settings Monitoring and Controlling Projects - Tracking Task and Project Progress Understanding the Monitoring and Controlling processes Task progress and updates in PWA including considerations for different tracking methods Task progress and updates in Project Professional 2013 Monitor and Control Projects - Measuring Performance and Reporting Progress Understanding status reports Reviewing performance metrics and progress reports Taking advantage of preloaded reports at the Business Intelligence Center Considerations for defining custom reports Closing Projects Reviewing the closing processes and closing tasks to updates Supporting the closing process

Microsoft Project Blue Belt 2013: Virtual In-House Training
Delivered OnlineFlexible Dates
£1,250

Essential 5G

5.0(3)

By Systems & Network Training

Essential 5G training course description This course is designed to give delegates an explanation of the technologies and interworking requirements of the next generation of cellular communications. It is not a definitive set of descriptions but a possibility of the final deployment. we will investigate the 10 pillars for 5G which will include various Radio Access Technologies that are required to interwork smoothly. We will look at the 4G Pro features and other RATs. What will you learn List the ten pillars of 5G deployment. Describe the 5G Internet. Explain virtualization and RAT virtulization. Describe Software Defined Networks (SDN). Explain carrier aggregation. Describe the mobile cloud. Explain an overall picture of 5G architecture. Essential 5G training course details Who will benefit: Anyone looking for an understanding of the technologies and interworking requirements of the next generation of cellular communications. Prerequisites: None. Duration 3 days Essential 5G training course contents Drivers for 5G 5G Road Map, 10 Pillars of 5G, evolving RATs, oSON, MTCm, mm-wave, backhaul, EE, new spectrum, spectrum sharing, RAN virtualisation. 4G LTE Advanced MIMO technology in release 8, Downlink & uplink MIMO R8, MIMO technology in LTE advanced, Downlink 8-layer SU-MIMO, Downlink MU-MIMO, Uplink MU-MIMO, Uplink transmit diversity, Coordinated multi-point operation (CoMP), Independent eNB & remote base station configurations, Downlink CoMP. ICIC & eICIC ICIC, Homogeneous to heterogeneous network evolution, Introduction to eICIC, Macro-pico scenario, Macro-femto scenario, Time orthogonal frequencies. Almost Blank Subframe (ABS). Carrier aggregation Component carriers (CC), CC aggregation deployments, Intra-band contiguous solutions, Intra-band non-contiguous solutions, Inter-band non-contiguous solutions, CA bandwidth classes, Aggregated transmission bandwidth configurations (ATBC), Possible carrier aggregation configs. eIMTA TDD UL-DL reconfig. for traffic adaptation, Reconfig. mechanisms, Interference mitigation schemes, Dynamic & flexible resource allocation. 5G architectures 5G in Europe, horizon 2020 framework, 5G infrastructure PPP, METIS project, 5G in North America, academy research, company R&D, 5G specifications. The 5G internet High-level view of Cloud Services, The Internet of Things & context awareness, Network reconfiguration & virtualization support, server proliferation, how VMs fix underutilised server problem, enter the hypervisor, why are VM such a big deal? SDN, evolution of the data centre network, high availability, low latency, scalability, security, cost model explodes, service-oriented API. OpenFlow switches, OpenFlow controllers, how SDN works. The big picture, pulling it all together, why the network had to change, how SDN & NFV tie together. Evolutionary approach to the internet, architectures for distributed mobility management, MEDIEVAL & MEDIVO projects, a clean slate approach, mobility first architecture. VNet, INM, NetInf, ForMux, MEEM. Generic Path (GP) & anchorless mobility (AM), Quality of Service support, network resource provisioning, resourcing inside a network. IntServ, RSVP, DiffServ, CoS. Emerging approach for resource over- provisioning, example use case architecture for scalable resource control scenarios in the 5G internet. Integrating SDN/NFV for efficient resource over-reservation control, control information repository, service admission control policies, network resource provisioning, control enforcement functions, network configurations & operations. Small cells for 5G Average spectral efficiency evolution, WiFi & Femto cells, Capacity limits. Achievable gains with densifications, multi-antenna techniques, small cells. Mobile data demand, approach & methodology, subscriber density and traffic demand projections to 2020. Demand versus capacity, global mobile data traffic increase modelling, country level backhaul traffic projections, Small cell challenges, backhaul, spectrum, automation. Cooperation for next gen wireless networks Diversity & relaying strategies, cooperation & network coding, ARQ & MAC protocols, NCCARQ & PRCSMA packet exchange, Physical layer impact on MAC protocol analysis, NCCARQ overview, PHY layer impact, Case study on NCCARQ. Mobile clouds Mobile cloud, Mobile cloud enablers, mobile user domain, wireless technologies, WWAN WLAN and WPAN range, Bluetooth, IEEE.802.15.4 & software stacks, infrared, near field communications (NFC). Network coding, store & forward vs compute & forward, linear network coding, random linear coding. Security for 5G communications Potential 5G communication systems architectures, Security issues & challenges. Mobile malware attacks targeting the UE, 5G mobile botnets, access networks, attacks on 4G networks, C-RNTI & packet sequence number based UE location tracking, false buffer status reports attacks, message insertion attacks, HeNB attacks, physical attacks, credential attacks, configuration and protocol attacks, attacks on MON, user data & identity attacks, mobile operator's core network, DDoS attacks targeting MON, signalling amplification, HSS saturation, external IP networks.

Essential 5G
Delivered in Internationally or OnlineFlexible Dates
£2,367

VMware vSphere: Install, Configure, Manage v8.0

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for System administrators System engineers Overview By the end of the course, you should be able to meet the following objectives: Install and configure ESXi hosts Deploy and configure vCenter Use the vSphere Client to create the vCenter inventory and assign roles to vCenter users Create virtual networks using vSphere standard switches and distributed switches Create and configure datastores using storage technologies supported by vSphere Use the vSphere Client to create virtual machines, templates, clones, and snapshots Create content libraries for managing templates and deploying virtual machines Manage virtual machine resource allocation Migrate virtual machines with vSphere vMotion and vSphere Storage vMotion Create and configure a vSphere cluster that is enabled with vSphere High Availability (HA) and vSphere Distributed Resource Scheduler Manage the life cycle of vSphere to keep vCenter, ESXi hosts, and virtual machines up to date This five-day course features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi 8 and VMware vCenter 8. This course prepares you to administer a vSphere infrastructure for an organization of any size. This course is the foundation for most VMware technologies in the software-defined data center. Course Introduction Introductions and course logistics Course objectives vSphere and Virtualization Overview Explain basic virtualization concepts Describe how vSphere fits in the software-defined data center and the cloud infrastructure Recognize the user interfaces for accessing vSphere Explain how vSphere interacts with CPUs, memory, networks, storage, and GPUs Installing and Configuring ESXi Install an ESXi host Recognize ESXi user account best practices Configure the ESXi host settings using the DCUI and VMware Host Client Deploying and Configuring vCenter Recognize ESXi hosts communication with vCenter Deploy vCenter Server Appliance Configure vCenter settings Use the vSphere Client to add and manage license keys Create and organize vCenter inventory objects Recognize the rules for applying vCenter permissions View vCenter logs and events Configuring vSphere Networking Configure and view standard switch configurations Configure and view distributed switch configurations Recognize the difference between standard switches and distributed switches Explain how to set networking policies on standard and distributed switches Configuring vSphere Storage Recognize vSphere storage technologies Identify types of vSphere datastores Describe Fibre Channel components and addressing Describe iSCSI components and addressing Configure iSCSI storage on ESXi Create and manage VMFS datastores Configure and manage NFS datastores Deploying Virtual Machines Create and provision VMs Explain the importance of VMware Tools Identify the files that make up a VM Recognize the components of a VM Navigate the vSphere Client and examine VM settings and options Modify VMs by dynamically increasing resources Create VM templates and deploy VMs from them Clone VMs Create customization specifications for guest operating systems Create local, published, and subscribed content libraries Deploy VMs from content libraries Manage multiple versions of VM templates in content libraries Managing Virtual Machines Recognize the types of VM migrations that you can perform within a vCenter instance and across vCenter instances Migrate VMs using vSphere vMotion Describe the role of Enhanced vMotion Compatibility in migrations Migrate VMs using vSphere Storage vMotion Take a snapshot of a VM Manage, consolidate, and delete snapshots Describe CPU and memory concepts in relation to a virtualized environment Describe how VMs compete for resources Define CPU and memory shares, reservations, and limits Deploying and Configuring vSphere Clusters Create a vSphere cluster enabled for vSphere DRS and vSphere HA View information about a vSphere cluster Explain how vSphere DRS determines VM placement on hosts in the cluster Recognize use cases for vSphere DRS settings Monitor a vSphere DRS cluster Describe how vSphere HA responds to various types of failures Identify options for configuring network redundancy in a vSphere HA cluster Recognize vSphere HA design considerations Recognize the use cases for various vSphere HA settings Configure a vSphere HA cluster Recognize when to use vSphere Fault Tolerance Managing the vSphere Lifecycle Enable vSphere Lifecycle Manager in a vSphere cluster Describe features of the vCenter Update Planner Run vCenter upgrade prechecks and interoperability reports Recognize features of vSphere Lifecycle Manager Distinguish between managing hosts using baselines and managing hosts using images Describe how to update hosts using baselines Describe ESXi images Validate ESXi host compliance against a cluster image and update ESXi hosts Update ESXi hosts using vSphere Lifecycle Manager Describe vSphere Lifecycle Manager automatic recommendations Use vSphere Lifecycle Manager to upgrade VMware Tools and VM hardware

VMware vSphere: Install, Configure, Manage v8.0
Delivered OnlineFlexible Dates
£4,250

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

TIGNES PERFORMANCE & ADVENTURE COURSE

By Winford International Online School

Redefine the limits of your skiing. Our Tignes Performance & Adventure Courses bring together the industries leading coaches to provide expert support for aspiring Freeriders. Helping you transform from confident parallel skier to backcountry boss. Surrounded by a team of like-minded skiers, you will leave your mark on the mountain and make winter memories to last a lifetime. The experience gained on our Tignes Performance & Adventure Course will help you progress outside of skiing.

TIGNES PERFORMANCE & ADVENTURE COURSE
Delivered In-PersonFlexible Dates
£7,500

Fire Awareness & Rules of The Road - Classroom

5.0(27)

By PETM

This driver CPC course Vehicle Roadworthiness & Load Safety is suitable for LGV drivers only and will cover: Requirements, Walk Around Checks, Legal Requirements, Additional Checks, Safety Equipment, Defect Reporting, Maintenance, Prohibitions, Considerations Before Loading, Overloading, Load Distribution, Load Security, Vehicle Dimensions, Loading Equipment.

Fire Awareness & Rules of The Road - Classroom
Delivered In-PersonFlexible Dates
£65

Designing Effective Teams

By OnlineCoursesLearning.com

Planning Effective Teams Figuring out how to plan compelling groups is significant for anyone hoping to take advantage of their group elements, regardless of whether you're a current or yearning boss, chief or group pioneer. This course gives a far reaching manual for planning powerful groups by setting up unique initiative and picking the correct individuals. From how to associate with and move your group, to setting rules and guaranteeing a good outcome, this course covers all you require to think about each part of planning the best group conceivable. You Will Learn Step by step instructions to guarantee the best authority and constructions The study of picking the correct colleagues for the main jobs Instructions to move, inspire and genuinely associate with your group Defining limits, objectives and rules to guarantee most extreme group achievement Advantages of Taking This Course You will guarantee the accomplishment of your group You will drastically improve the connections inside the group You will accomplish the objectives of the group as a strong unit You will improve your odds of being picked as a group chief

Designing Effective Teams
Delivered Online On Demand
£50

CTS FLEX Training (One to One) "FREE" 1 MONTH

By Cts Workout, Sl

CTS FLEX (one-on-one) training is designed to help you TRAINING and improve HEALTH with the CTS WORKOUT Training System anywhere. If you're ready to push your limits and see great results, sign up today! For 3 months you will have FREE ONLINE training with no obligation. Then if you want to continue, just let us know.

CTS FLEX Training (One to One) "FREE" 1 MONTH
Delivered Online On Demand
FREE

PV202: Solar Training - Advanced PV System Design and the NEC (Grid-Direct)

By Solar Energy International (SEI)

Students who complete PV202 will be able to: Define the purpose of the National Electrical Code (NEC®) and NEC® terminology for PV equipment Determine procedures for proper installation of equipment and conductors, including minimum requirements for working space Examine methods for PV wire management and determine where expansion fittings are required Describe and identify electrical services, including split-phase and three-phase Wye (Y) and Delta (∆) Evaluate electrical service details to collect and record during solar site evaluation Identify options for NEC®-compliant PV system interconnection to the utility grid and determine whether a supply side, load side, or additional service connection is appropriate Identify code-compliant methods for connecting an inverter to an existing AC feeder Calculate PV module voltage based on temperature to ensure compatibility with system components and NEC® Section 690.7, and explore other options for maximum PV system DC voltage calculations Identify NEC® requirements and sizing of disconnects and overcurrent protection devices (OCPDs) in grid-direct PV systems Define inverter grounding configurations Evaluate inverter choices and system configurations, including string inverters, central inverters, and module level power electronics (MLPE) Identify requirements for equipment grounding, equipment grounding conductors (EGC), and grounding electrode conductors (GEC), and size the conductors according to the NEC® Identify common causes of ground-faults and arc-faults Describe ground-fault and arc-fault protection devices Describe benefits and appropriate locations of surge protection devices (SPD) Demonstrate the use of sun charts and perform calculations to determine row spacing and minimize inter-row shading Identify how Codes detailing access for first responders impact PV array roof layout Examine fire classifications that affect racking and module selection Detail NEC rapid shutdown requirements and options for implementation Identify load and structural considerations for low- and steep-slope roof-mounted PV systems Calculate wind uplift force and select appropriate lag bolts Review issues related to planning, design, and installation of ground-mount PV arrays Review PV system circuit terminology, definitions, and conductor types Calculate minimum overcurrent protection device (OCPD) size and conductor ampacity using appropriate adjustment and correction factors Calculate voltage drop and verify system operation within acceptable limits Examine requirements for PV system labeling Calculate the maximum and minimum number of modules per PV source circuit, and number of PV source circuits per inverter Determine size of residential grid-direct PV system based on site and customer-specific considerations including the number and wiring layout of modules, conductor and OCPD sizes, and the AC interconnections Determine the size of a large, multiple inverter, grid-direct PV system based on site and customer-specific considerations, including the quantity and layout of modules and inverters and the AC interconnection Define large-scale PV and review associated NEC® allowances and requirements Describe importance of Data Acquisition Systems (DAS) Identify common DAS equipment and hardware Review DAS design, installation, and commissioning processes and common problems associated with DAS Show how reports can be generated and utilized to remotely assess health of system

PV202: Solar Training - Advanced PV System Design and the NEC (Grid-Direct)
Delivered Online On Demand
£759.54
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