We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The course is designed for absolute beginners and takes you on a journey with Docker! The course includes animations and labs to enhance your learning experience. A carefully designed course aimed at helping beginners understand Docker concepts vividly.
This market-leading health and safety course enables companies to demonstrate compliance and embed health and safety into the company culture. Whilst anyone can attend, it is particularly beneficial for line managers, team leaders and supervisors. It is tried, tested and trusted.
Microsoft Excel® in Depth (In-Person) This practical course provides a solid background of the features of Excel and a deeper understanding of its features, benefits and uses.This is not a beginner's course in Excel. You will learn some advanced features such as Pivot Tables, Charting, Tables, Sorting, Filtering and Functions. The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. What you will Learn You'll learn how to: Use functions like IF, AVERAGE, SUMIF, SUMIFS, SUMPRODUCT, INDEX, MATCH, CHOOSE, DATE, and many more Create meaningful charts Use pivot tables Use Conditional Formatting, Data Validation Take advantage of using Named ranges, do sorting, filtering, tables
Microsoft Excel® in Depth (Virtual) This practical course provides a solid background of the features of Excel and a deeper understanding of its features, benefits and uses.This is not a beginner's course in Excel. You will learn some advanced features such as Pivot Tables, Charting, Tables, Sorting, Filtering and Functions. The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. What you will Learn You'll learn how to: Use functions like IF, AVERAGE, SUMIF, SUMIFS, SUMPRODUCT, INDEX, MATCH, CHOOSE, DATE, and many more Create meaningful charts Use pivot tables Use Conditional Formatting, Data Validation Take advantage of using Named ranges, do sorting, filtering, tables
Are you thinking about setting up a new business? Join us at our face to face start up workshops in Hastings to gain the skills you need! We are offering a 2-day workshop as part of #StartUpSeptember to people who are considering self-employment or aiming to get a new business off the ground, where led by an expert business coach, you'll learn all the key skills you need to be a success. These two full day sessions will take place at: Freedom Works - The Palace Workspace, 1-3 Robertson Street, Hastings TN34 1HN. Day One - Wednesday 24th September 2025 Day Two - Wednesday 1st October 2025 The workshop consists of 2 x 5 hour sessions with our expert start-up coach, with attendees arriving by 9:30am and an aim to finish by 2:30pm. This workshop is for businesses and residents based in Hastings only. - --------------------------------------------------------------------------- This programme is delivered by Let's Do Business Group, the leading providing of business support and training in the South East and East of England. The workshop is open to anyone that is not yet up and running, or that has been trading for under 12 months that is based in Hastings, East Sussex. Apply by Monday 22nd September 2025 to get the support you need to turn your business idea into a reality. Ready for Biz: What’s it About? This workshop will help you to develop the knowledge, skills, and confidence you will need to launch a successful business. From refining your business idea to marketing and managing your finances, we can help you to prepare for a successful launch. Day One - Wednesday 24th September Morning - Exploring your idea and shape your business plan Afternoon - Understanding financials and funding options Day Two - Wednesday 1st September Morning - Marketing, social media and online presence Afternoon - Practicalities of getting started and the next steps After each session you will be provided with a bank of useful resources to keep and refer back to these will help with the journey to successfully launch your business. Spaces are limited, so we recommend booking soon to avoid disappointment. If you have any specific needs or cannot attend all the sessions in your location please just drop us a line to info@ldbgroup.co.uk and we can discuss options. We look forward to hearing from you! ___________________________________________________________ Please click here to see the Let's Do Business Group Privacy Policy
18th Edition Course Description: At this time the 18th edition course is a 3 day short course clearly aimed at anyone involved in the design, construction, inspection and testing of electrical installations & systems, equally it is a nationally recognised ‘must have’ qualification for companies seeking to recruit electricians, or indeed individuals joining Part P Schemes. Every electrical installation that was designed to the 18th edition regulations (which was released in July 2018) or all electrical installations from 2019 onwards will have been to the 18th edition of the IET Wiring Regulations BS7671 2018. Firstly it is intended to introduce the candidate to a working knowledge of the Wiring Regulations (BS7671 IET) whilst also giving a brief overview of the Electricity at Work Regulations covering their statutory duties. Previous knowledge of the regulations is not assumed, however, a fundamental knowledge of electrical principles is assumed. Please be aware that the 18th Edition course is not designed to teach you every electrical regulation in the BS7671 nevertheless it will teach you the best practices on how the reference the latest regulations as you would on the job. As such key topics currently covered on the 17th Edition will still be included. We have been delivering 18th Edition courses for many years and although it is mainly theory based you cannot beat real training, in a real classroom. Furthermore by training with other people in your class you will benefit from being able to ask relevant questions as well as finding the answers to many questions from your fellow students that you may not have even thought of. The examination is a 2 hour multiple choice, open book PC meaning you will be allowed to take a copy of the BS 7671:2018+A2:2022 IET WIRING REGULATIONS just as you would in the real world. It is also a PC based examination with instant results. The course cost includes examination entry fees. On completion of the training and Examination you will be awarded with the 18th edition qualification City & Guilds 2382. Whether your a practicing electrician or enrolled on other qualifications this course will be delivered in a great learning environment. We have been delivering 18th edition training for over 10 years and have helped many people achieve the 18th edition qualification.
#cpc #cpcexam #driver_training #drivertraining #grantham #hgv #lincolnshire #training_course #transport #transportmanager
#cpc #cpcexam #driver_training #drivertraining #grantham #hgv #lincolnshire #training_course #transport #transportmanager
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.