18581 Courses

ICA Specialist Certificate in Money Laundering Risk in Correspondent Banking Analyse the fundamentals of correspondent banking and the vulnerabilities that may allow for money laundering. Explore the risk assessment and management approaches and the importance of robust due diligence as risk control. ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. What will I learn? When you undertake the course, in addition to the essential concepts of AML and CTF, you will cover the following areas: Essential AML concepts Fundamentals of correspondent banking Regulatory frameworks Money laundering risk is inherent in correspondent banking Approaching due diligence in correspondent banking Monitoring Sanctions

The GWO Sea Survival course is a one day course as either initial or refresher training.

In this Advanced Bridal Hair and Makeup Course you are taught 20+ Bridal Makeup Looks and 37+ Bridal Hairstyles with scope to creating more than 50 makeup looks and more than 50 hairstyles. This course is suitable for beginners (no experience required) and professionals wishing to update their existing knowledge and skills and add new ones. The course is accredited by the Guild of Beauty Therapists, one of the largest trade bodies in the beauty industry. Accredited certificates help to obtain liability insurance, discounts (upto 35%) from makeup brands, and access to specialised hairstyling products through trade only companies. Whereas, non-accredited courses run by many academies are unable to provide such benefits. Students Work After Course All makeup, hairstyling, jewellery and outfit setting is done solely by the student. Practice Sessions All makeup, false eyelashes, hair pieces, padding, hair products tools and equipment will be provided for students to use during the course in their practice sessions. During this Advanced Bridal Hair and Makeup Course you will be given full details of all products and tools used, both high end and cheaper alternatives. A lot of information is covered therefore students should take suitable notes and photographs to assist in further practice after the course. For the first 4 days you will be practising makeup techniques learnt on the course on a model which you can bring, or one can be provided for you for an extra fee of £60 per day. Training heads / mannequins will be provided for students to use during the hairstyling part of the course. It is not practical to use live models as multiple hairstyles are demonstrated each day and it is necessary to use different hair products and backcombing. Continuous backcombing and application of strong hair products on a live model would cause severe damage to the hair. View Content for Advanced Bridal Course: Day 1, Makeup : Health and Safety including safety practices for covid-19. Importance of using correct PPE. Keeping Products and equipment clean – brush cleaners and makeup sanitisers. Different types of lighting, makeup chairs, additional equipment for speed and efficiency. How to make your business cost effective. Different types of primers for eye makeup and face makeup, and which ones to use according to skin type and skin tone. Different types of foundations. How to assess different skin types and skin tones. How to select the correct eye primer, face primer and foundation. Different makeup removers. Different moisturisers for different skin types. Recommendations for eyeshadow palettes especially for beginners. How to blend eyeshadows seamlessly. How to do eyebrows, ombre, natural, and 3D. Different types of eyebrow products. Different types of eyelashes. How to correctly apply false lashes. Different types of colour correctors, and how to use them. How to highlight and contour. Highlights and contouring products. How to apply blusher. Recommendations for blusher colours for different looks. How to identify different skin undertones to help select correct face and eye products. How to set makeup for lasting results. How to avoid creasing under eyes and around mouth. How to stop lipstick bleeding. Covering dark circles and blemishes. How to apply lipstick including over-lining lips. Different types of lipsticks.x How to do eyeliner including winged eyeliner. How to do smokey eyes. Which brushes to use. Different types of eyeliner and how to preserve gel eyeliner. Traditional Asian Bridal Makeup. How to change soft bridal makeup to bold bridal makeup. Foundation colours required for different ethnicities. How to do Glitter makeup How to apply mascara. Day 2, Makeup : Smokey eye makeup Registry makeup Mehndi makeup Engagement makeup How to transform one makeup look into a completely different makeup look to save time where clients have booked for more than one event on the same day, and time constraints apply. Bold Makeup – how to Smokey Eye Makeup. Spotlight or halo makeup Subtle makeup. Ombre Makeup. Ombre glitter makeup How to apply pigments. How to use or apply liquid foundation. Different tools for different applications. Where to purchase makeup tools and makeup products. How to apply for pro makeup artist discount schemes. Soft cut crease makeup Different types of setting sprays. How to use different highlighting products. How to prevent creasing under the eye and mouth. How to makeup last longer. How to conduct client trials. How to manage bookings. How to avoid scams. How to conduct phone consultations. How to deal with difficult / fussy clients. Must have products for beginners and how to build up your kit. Reverse highlighting and contouring. Colour correction theory. How to use an artist colour wheel to coordinate eyeshadow colours. Customer care. How to use glitter. Day 3, Makeup : How to highlight and contour for different face shapes i.e. corrective highlighting and contouring. How to identify different eye shapes. How to apply makeup for different eye shapes. Advanced foundation makeup technique for flawless bridal makeup. Monolid eye makeup Protruding eye makeup Hooded eye makeup. Downturned eye makeup. How to select the correct style of lashes for different eye shapes. How to make small eyes look bigger. Different lip shapes and how to correct them. Ombre lips. How to make lips look bigger. Arabic makeup Cut crease makeup Double cut crease makeup Floating cut crease makeup Glitter cut crease makeup Day 4, Makeup : Photographic makeup technique. How to make your client look more than 2 tones lighter than their natural skin tone without skin looking grey or ashy. Dos and Don’ts of baking. Sweatproof / waterproof makeup. How to set makeup for hot weather and destination weddings in hot countries such as Dubai, etc. Glass skin technique and products. Nude lipstick for different skin tones. 3D eye makeup How to customise / change foundation colour for different skin tones. Makeup products for dark skin tones Mature ladies makeup techniques and products. Marketing and social media. How to organise your own photoshoots. Advice and tips on photography to showcase your work. European bridal makeup Day 5, Hairstyling : Health and Safety including safety practices for covid-19. Importance of using correct PPE. Advice on purchasing mannequins for further practice after the course. How to wash the mannequins hair and which products to use. How to apply for trade cards for specialist hair products. Must have hair products, high end and cheaper alternatives. Must have tools for hairstyling, high end and cheaper alternatives. What advice to give clients for prepping hair. How to conduct trials. How to prepare and conduct bookings. Customer care. How to avoid customer scams. Phone consultations. Which hair pieces required for different hairstyles and where to purchase. Different types of padding required for different hairstyles. How to make your own padding. Traditional bridal bun. How to create different designs on a bridal bun. How to section hair. How to create a vintage fringe with side parting. How to backcomb correctly. Half up half down. Layered vintage fringe with middle parting. Messy Plait. Low messy / curly bun. How to change one hairstyle into another to save time for clients with multiple bookings. How to pop synthetic hair. Different types of pins. How to secure jewellery where padding has been used in the hairstyle. How to secure the dupatta where padding has been used in the hairstyle. Day 6, Hairstyling : Side bun 1. Side bun 2. Greek braid 1. Greek braid 2. Structured bun. Simple curls (barrel or ringlet). Hollywood waves. How to prep hair. Products required to create different textures for different hairstyles. Textured updo. Messy updo. Textured updo. Messy updo. Textured fringe. How to curl synthetic hair. Mermaid hair. How to make curls last longer. Sleek bun. Sleek low bun. How to secure jewellery when no padding has been used for the hairstyle. How to secure the dupatta when no padding has been used for the hairstyle. Day 7, Hairstyling : French braid. Fishtail braid. Boho pull through braid. Textured plait. How to create extra long plaits for asian brides. Solutions for thinning hair. How to create volume for fine hair and medium thickness hair. Backcombing to create volume. How to apply clip-in hair extensions. Boho frech braid updo. French braid bridal updo. French twist. Textured hairstyle for the and / or short hair. Plaited fringe. Dutch twist braid. Dutch braid. Day 8, Hairstyling : Textured High Bun / Top Knot Low Textured Bun Textured Low Bun with Pulled Lines 3D Curls Half Up Half Down Textured Low Curly Bun Introduction to Russian / textured hairstyling. How to prep Hair for Russian Hairstyles. Products and tools required for Russian Hairstyling. How to create Texture for Russian Hairstyles. How to create lines for Russian Hairstyles. Different types of padding for Russian Hairstyling. Correct way to crimp hair. Correct way to backcomb hair. Optional Day 9, Photoshoot You will receive professionally edited images for your portfolio to kick start your new career. The model, photographer, jewellery and outfit are all provided. The tutor is present to provide guidance with the hairstyle and makeup thus reinforcing all that has been learnt on the course. Photoshoots take place on Tuesdays, Wednesdays, and Thursdays following the end of the hair and makeup course. The Photoshoot is Evidence of the Students Achievement The students portfolio work is strictly the students work only i.e. the student has done all the makeup, all the hairstyle, and all the jewellery and outfit setting by themselves at the end of the course without any physical help from the tutor or anyone from her team. Many other teaching establishments pass off pictures as students work whereas the tutor or helper usually do all the hairstyling, and dupatta and jewellery setting themselves, and the student only does the makeup, and in some instances makeup by the student is done on only half the face, whereas the tutor has done makeup on the other half. The whole point of doing a hair and makeup course should be so that the student can complete total hair and makeup looks by themselves by the end of the course without any further help. Course Benefits The Advanced Bridal Hair and Makeup Course teaches students to confidently style hair and apply makeup on asian, middle eastern and European brides and party guests for different functions. You will learn about hair and makeup products and tools. You will be able to offer your clients different styles of makeup both bold and subtle. You will be taught how to deal with clients with different features and skin tones (including dark skin tones). You are taught advanced bridal makeup techniques on the fourth day of the course. We teach you how to create several hairstyles from one basic foundation. We also show you how to transform one hairstyle into another within minutes. You will learn how to prep different hair textures. Students are taught a huge range of hairstyles including advanced bridal hairstyles. On the eighth day of the course students are taught how to create some Russian hairstyles and the latest textured hairstyles.You will gain a detailed knowledge of techniques and products both high end and cheaper brands. You will be able to start your business as a professional hair and makeup artist without wasting money on unnecessary products and equipment. Successful completion of the course rewards students with 3 accredited certificates: Asian Bridal Makeup, Asian Bridal Hairstyling, and Professional Standards for Therapists. Thus enabling students to apply for makeup discount schemes, and gain access to specialised tools and products from trade only companies for professional hairstylists. This course is designed to maximise the success of your business and earning potential. We teach you not just the current makeup trends and hairstyles but also the types of looks and hairstyles expected to be in demand in the near future. We are probably the only training academy offering students advice and tips on how to create their own portfolio to suit their budget. Fees & Enrolment for Advanced Bridal Course Class Size: All courses are limited to a maximum of 3 students per class. Each student receives plenty of individual attention in all aspects of learning to fully benefit from the course. Course Location: Slough, near Heathrow, Hounslow and Southall. Easily accessible by road (Junction 5 of M4) and train (Slough Station – Elizabeth Line (London Underground) and National Rail (15 minutes from Paddington station, central London)). Course Timings: 10am – 5pm Course Fee: £1595 for 8 Days without photoshoot or £2400 for 9 Days with photoshoot Course Dates are below. If these dates are not suitable then we may be able to accommodate provided we have 1-2 months advance notice, please ask. (Refreshments and lunch is provided free of charge)

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Rebuild confidence Boundaries training Assessment of dating history Support and dating advice Perspective analysis Future dating approach Warning signs/emotional intelligence training Support/healing process Positivity training and objectivity in dating tactics training Social cues and conclusion to a more positive dating future 5 sessions 45 mins each https://relationshipsmdd.com/financial-arguments/

Essential skill for all mental health professionals This 2-day workshop gives you the opportunity to see demonstrated, experience, and practice the steps of this powerful technique in a small group under the careful guidance of our expert tutor… Accredited CPD Certificate : 12 hours Length 2 days (9:30am - 4:00pm) Excellent course. A brilliantly encouraging and supportive environment in which to learnHARRIET, WORKSHOP PARTICIPANT Life-changing! A great weight has been lifted off my shoulders.NURSE (PREVIOUSLY TRAUMATISED BY A CAR ACCIDENT) Why take this course We have over 20 years of experience in teaching the rewind technique to health and welfare professionals – we’ve drawn on that experience to develop a course which gives you enough time to thorough absorb and practice the technique, understand why it works and to experience it yourself, so that you leave confident in your ability to use the rewind safely and effectively. The Rewind Technique* is an effective psychological intervention for successfully treating trauma and phobias and one of the most important skills you need to master to be able to work successfully with any anxiety disorder or condition which may have developed as a result of unresolved trauma. Even the most severe phobic and post-traumatic stress (PTSD) symptoms can be successfully addressed using the the rewind technique taught on this 2-day course, which has been refined* in line with understandings from neuroscience to make it as safe and reliably effective as possible. An essential therapeutic technique to have in your therapeutic ‘toolkit’, it is important to learn and practice it under the careful guidance of our expert tutor – you will leave the course knowing how to use the rewind technique safely and effectively having watched live demonstrations, had plenty of time to practice the steps involved with fellow students, the opportunity to experience the technique yourself and more. Our workshop has limited numbers so you will have plenty of opportunities for asking questions and the tutor, who has extensive clinical experience. Using the rewind technique you can, often surprisingly quickly, detraumatise bad memories, stop flashbacks and other PTSD symptoms, cure phobias, banish nightmares and reduce anxiety so you can help the victims of abuse, rape, violence, car accidents, fire, terrorism and panic attacks, heart attacks and other life-threatening experiences. Another key benefit of this technique is non disclosure – there is no need for people to repeatedly revisit or talk about specific details of the events that have traumatised them. This helps avoid embedding the trauma further and making the situation worse – as can sometimes inadvertently happen in other therapeutic approaches to treating trauma – and helps prevent the therapist or counsellor being vicariously traumatised by what they might hear. It is also invaluable when working therapeutically with people who have suffered persistent physical or sexual abuse, and people with OCD. People suffering from other conditions, such as depression, addictions or uncontrollable anger, may have experienced a traumatic event, which needs to be successfully detraumatised in order for them to move on with their lives. As a result of our training in the rewind technique – which we have been delivering for over 20 years – our graduates have brought relief to literally thousands of people (eg. case history / PTSD Resolution). Please note This is a powerful technique, which needs to be implemented with care – we recommend you take the time to learn it in person in a small group with a skilled and highly experienced tutor who can guide you through the important steps involved, oversee you as you practise them, answer your questions and give you crucial direct feedback. The version of the rewind technique* you will learn on this course has been refined in line with understandings from neuroscience to make it as safe and reliably effective as possible. The course is taught over two days to ensure you have enough time to thoroughly absorb and practice the steps involved so that you are confident in using it and know how to do so safely and effectively with clients. You will also learn when it is NOT appropriate to use this technique and how to ensure you avoid embedding any trauma further, or making a phobia worse. Guided imagery and visualisation skills form an essential part of the rewind technique, which is why they are a requirement for attending this course. This has huge potential to change people's lives for the better. I can't wait to put what I've learnt here to good usePSYCHIATRIC SUPPORT WORKER What will you learn How to detraumatise people quickly and safely The necessary skills to treat even severe phobias Why this version of the rewind technique is so effective, and how it works Under careful guidance from the tutor, you will: revisit key skills for relaxing clients in order to successfully work using the technique walk and talk through a step-by-step breakdown of the rewind technique see a live demonstration of working with a phobia or trauma practice each stage of the rewind technique in pairs practice the entire process, with other course participants, under supervision You will also gain: Vital tools for psycho-education – both adding to your own understanding and to pass on to clients A clear understanding of the fear response and how PTSD and phobias develop The detrimental impact traumas and phobias can have on a person’s life The crucial role of the pattern-matching processes in the brain in triggering phobic responses and post traumatic stress symptoms How the main treatment techniques for treating post traumatic stress disorder (PTSD), sub-threshold trauma and phobias (including EMDR, EFT and CBT) work – their advantages and disadvantages Why the rewind technique draws on the innate ability we all have to recover from trauma Pre-disposing factors for suffering a problematic post-traumatic response (or developing a phobia) Why critical incident debriefing increases the incidence of PTSD How this version of the rewind technique has been modified to make it safer and more reliable Trauma-focused rewinding: the psycho-biological reason why this refined rewind technique works so consistently well A step-by-step breakdown of the essential stages of the rewind technique The chance to see a live demonstration of working with a phobia or trauma You will leave with: The confidence to begin using the technique ethically and safely A clear understanding of the advantages of using a non-intrusive psychological technique to treat trauma, PTSD and phobias (where the client does not have to go into details about or repeatedly ‘revisit’ what has traumatised them) What to do if a client as an abreaction Important information about when not to use this technique – and what can be done instead An understanding of how the rewind technique can be used to work with Complex Trauma and cases involving ‘freeze’, shutdown or dissociative responses How you can carefully apply this technique to relieve a huge range of anxiety disorders Greater confidence in dealing with anxiety disorders and distress caused by trauma, phobias and flashbacks An understanding of how rapidly transformative this technique can be; on the last afternoon we view a filmed therapy session (and follow up) in which Joe Griffin uses the rewind technique to relieve a young man of his severe shark phobia There is also plenty of opportunity for you to ask questions and to experience and practice, under careful guidance, the various stages of the rewind technique yourself. Who is this course suitable for? Anyone working with distressed, phobic or traumatised people, who has already taken our Guided Imagery and Visualisation workshop (and ideally the Therapeutic Power of Language workshop too) as these skills are essential components of the rewind technique. If you help traumatised people (including children) or people suffering from any form of phobia or anxiety disorder – this includes: psychotherapists, counsellors, mental health nurses, OTs, health visitors, social workers, psychiatrists, GPs, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists and those working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel – you will find the rewind technique and associated skills hugely helpful. Course requirements Guided imagery, relaxation and visualisation are an integral component of the Rewind Technique – if you don’t already have experience in using these skills therapeutically with others you must complete our Guided Imagery and Visualisation for Therapeutic Change workshop before attending this course (this is always run the day before our rewind technique training). This is to ensure you get the most out of this 2-day course and also have the necessary skills for practising the rewind technique safely and effectively. You would also find it useful to attend the Therapeutic Power of Language workshop beforehand if you can. All 3 workshops count towards Part 1 of the HG Diploma. Ros Townsend’s live online training Trauma: Patterns of the past is also useful for anyone working with or supporting someone suffering from unresolved trauma, or who would like to understand their own experiences of trauma better. She also runs a workshop on working with Complex Trauma. *About the Rewind Technique The Rewind Technique originated from one developed by Richard Bandler, one of the founders of NLP, when it was called the Visual/Kinaesthetic Dissociation protocol. A variant of this was developed by Dr David Muss, who called it the Rewind Technique. The version of the Rewind Technique you will learn on this 2-day course was refined by Joe Griffin and Ivan Tyrrell, co-founders of the human givens approach, to make it as reliably effective and safe as is possible by aligning the method with their insights into how trauma and phobias are processed in the brain. HG Therapists now follow a specific Rewind Protocol which follows the essential steps of the process that Griffin and Tyrrell set out. Course format This intense 2-day training proceeds through a blend of talks, live demonstrations, skill-developing exercises, practice sessions (under careful guidance) and deconstruction of filmed examples of the technique being used, including one with a severely traumatised young woman. There is also plenty of opportunity for networking and discussion during the breaks. The course was previously entitled: The fast phobia and trauma (PTSD) cure – a 2-day workshop in the rewind technique This course has been independently accredited by the internationally recognised CPD Standards Office for 12 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Join our unique surf & yoga retreat in Cornwall for a weekend packed with energising surf & restorative woodland yoga. Whether it’s your first time in the surf or you’re looking to improve, our aim for the weekend is to simply have fun and share our surfing knowledge in a relaxed environment. With post & pre surfing woodland yoga sessions our unique space provides an ideal setting to unwind and re-energise whilst surrounded in nature. Highlights TWO SURF LESSONS Just bring a towel, shoes for the beach and something to wear under a wetsuit TWO YOGA SESSIONS Two 60 minute yoga classes TWO NIGHTS AT OUR PURPOSE BUILT CAMP Private woodland camping at our yoga retreat Cornwall. Bell tents, air bed, sheets & light blanket provided. What's Included LIKE MINDED PEOPLE Ideal for solo travellers, couples & friends. NO EXPERIENCE NEEDED Perfect for beginners – you can take it at your own pace. HASSLE FREE ADVENTURES Activities & unique accommodation all in one package. Just arrive ready for adventure. Activity Details FRIDAY EVENING - Arrival Day We kick our surf & yoga weekends off by meeting at our HQ in the centre of Newquay at 6pm for a warm welcome from your hosts for the weekend. After the hellos and introductions are done with the rest of your group, and the weekend plan has been set, you’ll head up to our camp for your first evening of woodland shenanigans! If you are planning to get to us by public transport, we can help you lift share with another adventurer!  Your hosts will give you the camp tour and you then have the evening to settle in and become accustomed to Camp Living! After a quick introduction to the camp, you’ll want to settle into your shared Bell tent (air bed, sheets & a light blanket provided) before the evening activities begin. Complete with a hand-built games area, Axe throwing zone and sheltered communicable Fire Pit, you’ll spend your time getting to know everyone, and designating the camp chef for the following evening!  SATURDAY MORNING Your first morning starts with a coffee and a camp breakfast of cereals and fruits as you prepare for your first day of activities. If you have personal dietary requirements or feel you’d need something more substantial please ensure you bring this with you. Your hosts are with you for the whole weekend, so if you have any questions about the itinerary they are only a shout away!  You’ll head back to our HQ in Newquay to get ‘wet’suited and booted for your first surf lesson. As we are in the centre of town we have the choice of either Towab or Fistral Beach. Your location is chosen depending on the best conditions for the day.  Whether you are experienced or it’s your first time, our surf coaches are on hand to offer advice and guide you throughout your surfing lesson.  LUNCH You’ll have plenty of time between activities to grab some lunch, take a stroll around Newquay’s many surf shops or head back to our base and hang out in the garden. Newquay has a great vibe during the summer with plenty to look at, just ask us for some recommendations on where to go and what to see. SATURDAY AFTERNOON After lunch, you’ll head back up to our camp for your first yoga session either in our hand-built yoga barn if the weather isn’t on our side or by the side of our acre pond soaking up the sun! Your yoga session is tailored to ease those post-surf aches and spins away and guide you into a relaxed and zen state enabling you to slide into camp living effortlessly! SATURDAY NIGHT Once the day’s activities are finished the rest of the afternoon is yours to relax with a book, explore the camp, or even have a little dip in our pond! You’ll finish the night off with stories around the campfire, roasting marshmallows or one or two of your favourite drinks before sleeping soundly under the stars. SUNDAY - Day 3 Sunday morning starts with the obligatory tea or coffee and our camp breakfast. After breakfast, it’s time to wave goodbye to the wild camp and head back to Newquay, jump into a wetsuit and hit the Cornish waves one last time. Your second surf lesson builds on the previous day's experience – Today is all about having fun in the surf! After a general overview of surf conditions, and recapping the fundamentals it’s straight into the ocean to get the most out of your time in the sea – your coaches will as always be on hand giving personal feedback and goals to aim for in your surfing. By 1pm we are typically all surfed out, with your appetite for adventure satisfied it’s time to say fond farewells…

Getting Started The CMI Level 5 Award in Professional Mentoring Practice qualification is designed to provide an overview of the principles of mentoring practice for individuals. This course focuses on the necessary skills and knowledge to identify the role of mentoring in relation to coaching. The online CMI Level 5 Award in Professional Mentoring Practice course is aimed at practising or aspiring Mentors who who will have the capability to apply their learning to develop their skills in this area and/or progress onto further learning. Achieving this Professional Mentoring Practice qualification, you will learn how management and leadership principles can underpin practice and deliver mentoring that empowers the Mentee to work towards meaningful goals. As a mentor with valuable skills, you will gain the competencies to build a positive organisational culture where employees feel supported and encouraged to develop their skills and knowledge. Key Benefits For Learners Allow the Professional Coach or Mentor to develop an in-depth appreciation of the challenges faced by individuals they support. Improve the Mentee's confidence, quality, consistency, and productivity in their work. For Organisations Professional Coaches or Mentors can evaluate the role and influence of organisational culture, management, leadership and change on coaching and mentoring and apply this information in their professional practice. A Mentor is a trusted advisor, and the role differs depending on the Mentee and their organisation's needs. Key Highlights Do you wish to be a professional mentor? Then, the CMI Level 5 Award in Professional Mentoring Practice offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 5 Award in Professional Mentoring Practice can open many career pathways, including but not limited to: Professional Coach-With an estimated salary of £35,524 Training Manager, with an estimated average salary of £31,613 per annum Training & Development Manager, with an estimated average salary of £36,885 per annum Independent Coach or Mentor with an estimated average salary of £28,000 per annum Corporate Coach or Mentor with an estimated average salary of £38,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Award in Professional Mentoring Practice is designed to support individuals in developing professional mentoring skills. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a team leader, first-line manager, coach, mentor, supervisor or a similar role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a CMI Qualification? The CMI Level 5 Award in Professional Mentoring Practice course enables the Professional Coach or Mentor to develop an in-depth appreciation of the challenges faced by individuals they support. By achieving this online CMI Level 5 Award in Professional Mentoring Practice qualification, you will have the professionalism to deliver impact, behave ethically, and demonstrate a commitment to continual learning and development. CMI has developed the Professional Mentoring Practice qualification after extensive research to ensure that the qualification reflects the tasks and activities of managers in the mentoring roles in the workplace. With this course, you will improve the Mentee's confidence, quality, consistency, and productivity in their work. Studying for a CMI course offers you more than just academic standing. When you enrol with us for the CMI Level 5 Award in Professional Mentoring Practice course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Management and Leadership Influences in Coaching and Mentoring Reference No : Unit 535 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the influence of management, leadership and organisational culture on coaching or mentoring. 2. Understand how to support a Coachee or Mentee transition through change. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This 10-week short course is perfect for students who are passionate about film and would like to explore different aspects of filmmaking in a fun, practical and creative manner. You will be given the opportunity to work with professional actors to shoot your first short film. Using a combination of practical workshops, presentations and film analysis, the course will provide you with experience and support in writing for the screen, producing, shooting and editing broadcast-quality moving images, and understanding screen acting techniques from both actor and director perspectives.