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8160 Courses

Diploma in Counselling Children and Adolescents

5.0(1)

By Course Gate

Want to work as a counsellor or psychologist for children and adolescents? Or want to study the psychology of children? Then enrol the Diploma in Counselling Children and Adolescents course and learn the advanced techniques of psychology for analysing children's behaviour. The course teaches you the methods for dealing with children and teenagers. The psychology of children and teenagers are different from that of adults. This Diploma In Counselling Children And Adolescents course helps you to understand the psychology of them and guides you to treat the victims of childhood bullying or abuse. The course shows you the right path of communicating with the victims so that they can able to come out from the haunted memories. You will explore the appropriate language and behaviour while counselling them. Upon completion, you will be able to work as a counsellor for children and adolescents. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? A student who wants to work with children or adolescents A person who wants to use counselling skills in their work with children or adolescents A student who wants to pursue their counselling studies at University after this course Entry Requirement Anyone interested in learning more about this subject should take this Diploma in Counselling Children and Adolescents. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Diploma in Counselling Children and Adolescents will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Definition of Counselling 00:04:00 The Counselling Relationship 00:06:00 Psychology of Growth and Development The Development Cycle 00:07:00 Parent, Child, Teacher Relationships 00:08:00 The Complexities of Growth 00:08:00 Introduction - Psychological Development 00:09:00 Therapeutic Language Conflict and Stress 00:11:00 Behavioural Therapies 00:07:00 Working with Children 00:07:00 The Use of Language 00:07:00 Memory 00:08:00 Psychological Issues Grief and Bereavement 00:06:00 Exploring Grief and Letting Go 00:07:00 Dysfunctional Families 00:08:00 What is Co-Dependency 00:07:00 Child Bullying and Child Abuse 00:08:00 Therapeutic Outcomes Psychological Study of Education 00:06:00 Transformation 00:07:00 Using Newly Found Skills 00:05:00 Recovery - The Therapeutic Process 00:05:00 Moving on - Emotional Intimacy 00:06:00 Working as a Counsellor Setting Up a Practice 00:10:00 Resources Resource - Diploma In Counselling Children And Adolescents 00:00:00 Recommended Materials Workbook - Diploma In Counselling Children And Adolescents 00:00:00 Mock Exam Mock Exam - Diploma in Counselling Children and Adolescents 00:20:00 Final Exam Final Exam - Diploma in Counselling Children and Adolescents 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Diploma in Counselling Children and Adolescents
Delivered Online On Demand3 hours 17 minutes
£11.99

Autism & Dyslexia Awareness Training

By SkillWise

Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Autism & Dyslexia Awareness Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Autism & Dyslexia Awareness Training Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Autism & Dyslexia Awareness Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Autism & Dyslexia Awareness Training Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Autism & Dyslexia Awareness Training? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Autism & Dyslexia Awareness Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Autism & Dyslexia Awareness Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Autism & Dyslexia Awareness Training does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Autism & Dyslexia Awareness Training was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Autism & Dyslexia Awareness Training is a great way for you to gain multiple skills from the comfort of your home. Autism Awareness Module 01: Autism Spectrum Disorder (ASD) 00:25:00 Module 02: Learning Difficulties Related to Autism 00:23:00 Module 03: Autism Diagnosis 00:16:00 Module 04: Cognitive Approaches in Autism 00:17:00 Module 05: Dealing with Autistic Individuals 00:22:00 Module 06: Other Considerations for Dealing with Autistic Individuals 00:19:00 Module 07: Engagement in Autism Awareness 00:13:00 Dyslexia Module 01: Introduction to Dyslexia 00:18:00 Module 02: Dyslexia and Learning Difficulties 00:18:00 Module 03: Dyslexia in the School 00:23:00 Module 04: Cognitive Approaches in Dyslexia 00:16:00 Module 05: The Legal Rights of Dyslexics 00:14:00 Mock Exam Final Exam Assessment Assignment - Autism & Dyslexia Awareness Training 02:51:00 Recommended Materials Workbook - Autism and Dyslexia Awareness Training 04:15:00 Order Your Certificate Order Your Certificate QLS

Autism & Dyslexia Awareness Training
Delivered Online On Demand
£29

Domiciliary Care Support Worker

By IOMH - Institute of Mental Health

Overview of Domiciliary Care Support Worker Join our Domiciliary Care Support Worker course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Domiciliary Care Support Worker course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Domiciliary Care Support Worker course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Domiciliary Care Support Worker Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Domiciliary Care Support Worker. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Domiciliary Care Support Worker course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Domiciliary Care Support Worker is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Domiciliary Care Support Worker course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Domiciliary Care Support Worker Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Domiciliary Care Introduction to Domiciliary Care 00:15:00 Module 02: Health and Safety for Domiciliary Carers Health and Safety for Domiciliary Carers 00:33:00 Module 03: CSTF Infection Prevention and Control CSTF Infection Prevention and Control 00:37:00 Module 04: CSTF Resuscitation - Basic Life Support CSTF Resuscitation - Basic Life Support 00:24:00 Module 05: Medication Management and Administration Medication Management and Administration 00:18:00 Module 06: CSTF Information Governance CSTF Information Governance 00:25:00 Module 07: CSTF Conflict Resolution CSTF Conflict Resolution 00:20:00 Module 08: Mental Health Care Mental Health Care 00:23:00 Assignment Assignment - Domiciliary Care Support Worker 00:00:00

Domiciliary Care Support Worker
Delivered Online On Demand3 hours 15 minutes
£11

Pharmacology Online Training

By IOMH - Institute of Mental Health

Overview of Pharmacology Online Training Join our Pharmacology Online Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Pharmacology Online Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Pharmacology Online Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Pharmacology Online Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Pharmacology Online Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Pharmacology Online Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Pharmacology Online Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Pharmacology Online Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Pharmacology Online Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Fundamental Principles of Pharmacology Fundamental Principles of Pharmacology 00:23:00 Module 02: Drug Development and Regulation Drug Development and Regulation 00:15:00 Module 03: Neuropharmacology Neuropharmacology 00:15:00 Module 04: Cardiovascular Pharmacology Cardiovascular Pharmacology 00:20:00 Module 05: Endocrine Pharmacology Endocrine Pharmacology 00:22:00 Module 06: Chemotherapy Chemotherapy 00:19:00 Module 07: Inflammation and Immune Pharmacology Inflammation and Immune Pharmacology 00:14:00 Module 08: Toxicology Toxicology 00:17:00 Assignment Assignment - Pharmacology 00:00:00

Pharmacology Online Training
Delivered Online On Demand2 hours 25 minutes
£11

First Aid: Treating Injuries and Illness

By IOMH - Institute of Mental Health

Overview This First Aid: Treating Injuries and Illness course will unlock your full potential and will show you how to excel in a career in First Aid: Treating Injuries and Illness. So upskill now and reach your full potential. Everything you need to get started in First Aid: Treating Injuries and Illness is available in this course. Learning and progressing are the hallmarks of personal development. This First Aid: Treating Injuries and Illness will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This First Aid: Treating Injuries and Illness course covers everything you must know to stand against the tough competition in the First Aid: Treating Injuries and Illness field.  The future is truly yours to seize with this First Aid: Treating Injuries and Illness. Enrol today and complete the course to achieve a First Aid: Treating Injuries and Illness certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the First Aid: Treating Injuries and Illness course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the First Aid: Treating Injuries and Illness course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the First Aid: Treating Injuries and Illness course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This First Aid: Treating Injuries and Illness is suitable for anyone aspiring to start a career in First Aid: Treating Injuries and Illness; even if you are new to this and have no prior knowledge on First Aid: Treating Injuries and Illness, this course is going to be very easy for you to understand.  And if you are already working in the First Aid: Treating Injuries and Illness field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this First Aid: Treating Injuries and Illness course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This First Aid: Treating Injuries and Illness course has no prerequisite.  You don't need any educational qualification or experience to enrol in the First Aid: Treating Injuries and Illness course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online First Aid: Treating Injuries and Illness course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum First Aid: Treating Injuries and Illness Module 1: The Aim of First Aid 01:06:00 Module 2: The Secondary Survey 01:06:00 Module 3: Treating Secondary Injuries 01:09:00 Module 4: Resuscitation (CPR) 00:48:00 Module 5: Secondary Illnesses and Conditions 01:15:00 Module 6: Additional Secondary Illnesses and Conditions 00:54:00

First Aid: Treating Injuries and Illness
Delivered Online On Demand6 hours 18 minutes
£11

Operations Operative Insights Course

5.0(14)

By Training Express

The Operations Operative Insights Course offers a thorough exploration of key operational functions that drive business success. This online course covers essential areas such as project management, supply chain oversight, and quality control, providing a clear understanding of how each element contributes to smooth and efficient operations. From mastering planning and forecasting to navigating risk and recovery, learners gain valuable insights into the strategies and processes that keep organisations moving forward effectively. Beyond technical knowledge, the course also emphasises critical soft skills like communication, negotiation, conflict, and stress management, all crucial for maintaining a productive workplace environment. With a strong focus on performance and talent management, participants develop a well-rounded perspective on managing teams and workflows. Designed for individuals seeking to deepen their operational knowledge through flexible, accessible learning, this course blends theory and strategy to help sharpen decision-making and leadership capabilities in diverse business contexts. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Operations Operative Insights training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Operations Operative Insights training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Operations Operative Insights Course
Delivered Online On Demand1 hour
£15

Community Nursing Training Course

5.0(14)

By Training Express

The Community Nursing Training Course offers a deep dive into the complex yet rewarding world of mental health support and community care. From understanding the role of mental health support workers to exploring the structure of Community Mental Health Teams (CMHTs), this course provides a clear picture of how care is delivered within local settings. It also examines essential themes such as safeguarding, legal responsibilities, communication in care, and the influence of social factors on wellbeing. Each module is thoughtfully structured to build knowledge progressively, guiding learners through the key aspects of community nursing without overwhelming them. This training is ideal for anyone looking to gain insights into community-based care and support services. With focused attention on mental health, youth work, equality, rights, and legal frameworks, the course bridges multiple care disciplines in a way that’s accessible and informative. Whether you're exploring a career path in health and social care or aiming to enhance your current role, this course helps lay the groundwork for confident, informed, and responsible care in a community setting. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Overview of Mental Health Support Worker Module 02: Community Mental Health Teams (CMHTs) Module 03: The Participation of the Service User Module 04: Communication and its Relevance Module 05: Introduction to Health and Social Care Module 06: Rights and Responsibilities as a Health and Social Care Worker Module 07: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 08: Who Are the Youth Workers? Module 09: Youth Worker Role and Methods Module 10: Youth Work as a Career (Social Work) Module 11: Social Influences Module 12: Safeguarding Vulnerable Individuals Module 13: Social Work and Criminal Justice Module 14: Important Principles and Policies in Health and Social Care Work Module 15: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 16: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Please be noted: This course does not qualify you to work as a professional in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Community Nursing Training training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Community Nursing Training training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Community Nursing Training Course
Delivered Online On Demand1 hour
£15

Medical Laboratory Assistant Course

5.0(14)

By Training Express

The Medical Laboratory Assistant Course offers an in-depth look into the core responsibilities and knowledge required for working in a medical lab setting. From understanding essential equipment and lab solutions to managing safety protocols and handling hazardous substances, this course has been designed to deliver a clear, structured path through each vital area of study. Every module builds on the last, guiding learners through a progression of key topics that form the foundation of medical laboratory work. Covering everything from COSHH and RIDDOR regulations to sterilisation techniques and accident prevention, the content is developed to reflect the standards and expectations of modern laboratory environments. Whether you're looking to explore the role for the first time or formalise your existing knowledge, this course brings a focused and informative approach designed to meet the demands of those pursuing a career in laboratory support. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to the Course Module 02: Laboratory Equipment (Part-01) Module 03: Laboratory Equipment (Part-02) Module 04: Solutions Used in Clinical/Medical Laboratory Module 05: Sterilisation, Disinfection and Decontamination Module 06: Laboratory Accidents and Safety Module 07: RIDDOR Module 08: COSHH Explained Module 09: COSHH Regulations Module 10: Health Problems Related to Hazardous Substances Module 11: Identifying Hazardous Substances Module 12: COSHH Risk Assessment: Identifying Hazard and Assessing Risk Module 13: Control Measures and Monitoring Module 14: Implementation of Control Measures Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Medical Laboratory Assistant training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Medical Laboratory Assistant training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Medical Laboratory Assistant Course
Delivered Online On Demand2 hours
£15

Technical Specialist Course

5.0(14)

By Training Express

The Technical Specialist Course is designed for individuals looking to refine their communication and administrative abilities within a structured office environment. This course focuses on the essential elements of professional telephone handling, interoffice communication, record management, and key business support functions. Through modules covering everything from inbound and outbound calls to business writing, invoicing, and scheduling, learners are guided through the finer points of being an effective technical support professional in modern organisational settings. Each module offers insights into specific areas such as customer relationship management, communication etiquette, and maintaining filing systems. Whether you're aiming to build stronger rapport over the phone or enhance your invoicing and petty cash handling, this course brings clarity and precision to tasks often overlooked in busy office roles. The emphasis throughout is on communication, organisation, and professionalism — tailored for those who operate behind the scenes but keep operations moving smoothly. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Specialist training.

Technical Specialist Course
Delivered Online On Demand1 hour
£15

WELL Building Standard Level 3

By Course Cloud

The innovative WELL Building Standard Level 3 has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.  This popular WELL Building Standard Level 3 has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique WELL Building Standard Level 3 course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The WELL Building Standard Level 3 is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the WELL Building Standard Level 3 consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the WELL Building Standard Level 3 has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the WELL Building Standard Level 3 course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the WELL Building Standard Level 3 has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

WELL Building Standard Level 3
Delivered Online On Demand
£25