4187 Courses

Business Writing 1 Day Workshop in Leicester

Business Writing 1 Day Workshop in Lincoln

Effecting Business Process Improvement: In-House Training Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

Effecting Business Process Improvement Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Master the art of B2B business development with our comprehensive course! Explore the fundamentals of sales and marketing, understand the B2B buyer journey, and learn effective strategies for forming and managing high-performing sales teams. Elevate your skills in lead generation, sales techniques, and marketing strategy. Join us to unlock the tactics and strategies needed to thrive in the competitive B2B industry. Take the next step in your professional journey with our 'B2B Business Development Tactics: Winning in the Industry' course. Enroll now!

Duration 5 Days 30 CPD hours This course is intended for The intended audience for this course is information systems security professionals, internal review auditors, and other individuals who have an interest in aspects of information systems audit, controls, and security. Overview Upon successful completion of this course, students will be able to: - implement information systems audit services in accordance with information systems audit standards, guidelines, and best practices. - evaluate an organizations structure, policies, accountability, mechanisms, and monitoring practices. - evaluate information systems acquisition, development, and implementation. - evaluate the information systems operations, maintenance, and support of an organization; and evaluate the business continuity and disaster recovery processes used to provide assurance that in the event of a disruption, IT services are maintained. - define the protection policies used to promote the confidentiality, integrity, and availability of information assets. In this course, students will evaluate organizational policies, procedures, and processes to ensure that an organizations information systems align with its overall business goals and objectives. 1 - The Process of Auditing Information Systems ISACA Information Systems Auditing Standards and Guidelines Fundamental Business Processes Develop and Implement an Information Systems Audit Strategy Plan an Audit Conduct an Audit The Evidence Life Cycle Communicate Issues, Risks, and Audit Results Support the Implementation of Risk Management and Control Practices 2 - IT Governance and Management Evaluate the Effectiveness of IT Governance Evaluate the IT Organizational Structure and HR Management Evaluate the IT Strategy and Direction Evaluate IT Policies, Standards, and Procedures Evaluate the Effectiveness of Quality Management Systems Evaluate IT Management and Monitoring of Controls IT Resource Investment, Use, and Allocation Practices Evaluate IT Contracting Strategies and Policies Evaluate Risk Management Practices Performance Monitoring and Assurance Practices Evaluate the Organizations Business Continuity Plan 3 - Information Systems Acquisition, Development, and Implementation Evaluate the Business Case for Change Evaluate Project Management Frameworks and Governance Practices Development Life Cycle Management Perform Periodic Project Reviews Evaluate Control Mechanisms for Systems Evaluate Development and Testing Processes Evaluate Implementation Readiness Evaluate a System Migration Perform a Post-Implementation System Review 4 - Information Systems Operations, Maintenance, and Support Perform Periodic System Reviews Evaluate Service Level Management Practices Evaluate Third-Party Management Practices Evaluate Operations and End User Management Practices Evaluate the Maintenance Process Evaluate Data Administration Practices Evaluate the Use of Capacity and Performance Monitoring Methods Evaluate Change, Configuration, and Release Management Practices Evaluate Problem and Incident Management Practices Evaluate the Adequacy of Backup and Restore Provisions 5 - Protection of Information Assets Information Security Design Encryption Basics Evaluate the Functionality of the IT Infrastructure Evaluate Network Infrastructure Security Evaluate the Design, Implementation, and Monitoring of Logical Access Controls Risks and Controls of Virtualization Evaluate the Design, Implementation, and Monitoring of Data Classification Process Evaluate the Design, Implementation, and Monitoring of Physical Access Controls Evaluate the Design, Implementation, and Monitoring of Environmental Controls

RESILIA Foundation Passport: On-Demand The RESILIA Foundation qualification takes participants through a lifecycle approach to organizational cyber resilience, from creating a strategy aligned to business objectives through to operational cyber resilience activities. The course is suitable for anyone who needs an awareness of how to protect an organization's information assets, as well as how to recover from a cyber breach. What You Will Learn At the end of this course, you will be able: Demonstrate your knowledge of the purpose, benefits, and key terms of cyber resilience Demonstrate your knowledge of the risk management and the key activities needed to address risks and opportunities Demonstrate your knowledge of the purpose of a management system and how best practices and standards can contribute Demonstrate your knowledge of the cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience design, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of the purpose and benefits of segregation of duties and dual controls Course Introduction Introduction to Cyber Resilience Risk Management Managing Cyber Resilience Cyber Resilience Strategy Cyber Resilience Design Cyber Resilience Transition Cyber Resilience Operation Cyber Resilience Continual Improvement Cyber Resilience Roles & Responsibilities

Are you looking to Scale with Purpose AND Grow the Value of your business? Join us for our FREE world-renowned SCALING UP Business Growth Workshop to learn the 7 tips (at least!) on how to Scale with Purpose. Scale your business and accelerate profitable growth using the time-tested and results-driven Scaling Up methodology.  We will introduce you to our proven systems and tools which have successfully enabled over 40,000 business leaders, owners and their leadership teams to achieve sustainable growth. You'll learn the keys to PEOPLE, STRATEGY, EXECUTION AND CASH. Work smarter, not harder. Scale faster and avoid the pitfalls What: A FREE Scaling Up event to help you understand how to scale with purpose and grow your value Why: Clarity - it's about taking time out to plan. To create the plan for your next 90 days and for 2025 Where: Online When: Wednesday November 13th 2024 2pm-3.30pm (UK) This isn't just a seminar where you sit and absorb - you will be working ON your business so you go away with renewed clarity about what to do next...

Overview This Compliance and Risk Management Course is designed for anyone looking for a pathway into this profession and wanting to develop their industry knowledge and skills. It covers the role of the Compliance Officer and compliance department in detail, with step-by-step training in compliance auditing and risk management. This Compliance and Risk Management Training Course will equip you with the fundamental skills needed to identify and manage regulatory risk in your organization, taking you through key topics such as how to implement an efficient Compliance Management System, ethics and compliance, risk types and classifications, and how to design a solid risk management strategy. By the end of this Compliance and Risk Management Training Course, you'll have an excellent understanding of core compliance issues, as well as how to promote a positive compliance culture for your organization, which will give you a head start when it comes to standing out in the relevant job market.