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Are you ready to advance your career in business management? With this exclusive Level 7 Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Level 7 Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Level 7 Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Level 7 Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Level 7 Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Level 7 Diploma in Operations Management Bundle Course << Course 01: Level 7 Diploma in Operations Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Diploma in Risk Management Course Course 05: Level 2 Certificate in Business Management Course 06: Level 2 Diploma in Business Administration Course 07: Level 1 Business Management Course 08: Minute Taking Course >> Other Benefits of Level 7 Diploma in Operations Management Bundle Course << Free 8 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Operations Management course] Curriculum of Level 7 Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Level 7 Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 7 Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 7 Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Level 7 Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Level 7 Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

Operations Management: Operations Management Course Online Introducing Operations Management: Operations Management Course "Empowering the Next Generation" Online course! Operations Management: Operations Management Course is a fast-paced field with a clear goal. For those in operations management: operations management, the goal is to maximize profits by balancing costs and revenues. By incorporating human resources, raw materials, technology, and equipment across the board, Operations Management: Operations Management aims to administer business practices in a way that drives efficiency and superior net profits. The Operations Management: Operations Management Course prepares learners to succeed in their professional lives by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management and Time Management, Talent Management, Project Management, and Performance Management, Meeting Management, Knowledge Management, and Negotiation skills. Main Course: Level 7 Diploma in Operations Management Course Free Courses included with Operations Management: Operations Management Course: Course 01: Level 7 Project Management Course 02: Level 7 Diploma in Facilities Management Course 03: Level 5 Diploma in Business Analysis Course 04: Level 2 Certificate in Business Management Special Offers of this Operations Management: Operations Management Course: This Operations Management: Operations Management Course includes a FREE PDF Certificate. Lifetime access to this Operations Management: Operations Management Course Instant access to this Operations Management: Operations Management Course 24/7 Support Available to this Operations Management: Operations Management Course [ Note: Free PDF certificate as soon as completing the Operations Management: Operations Management course] Operations Management: Operations Management Course Online This Operations Management: Operations Management Course consists of 20 modules. Course Curriculum of Level 7 Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Assessment Method of Operations Management: Operations Management Course After completing Operations Management: Operations Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Operations Management: Operations Management Course After completing the Operations Management: Operations Management Course, you can instantly download your certificate for FREE. Who is this course for? Operations Management: Operations Management Course Online This Operations Management: Operations Management Course is suitable for anyone passionate and ambitious about Operations Management: Operations Management. Learners can take this Operations Management: Operations Management Course even if they have no prior knowledge of Operations Management: Operations Management, and there are no age restrictions. Requirements Operations Management: Operations Management Course Online To enrol in this Operations Management: Operations Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Operations Management: Operations Management Course. Be energetic and self-motivated to complete our Operations Management: Operations Management Course. Basic computer Skill is required to complete our Operations Management: Operations Management Course. If you want to enrol in our Operations Management: Operations Management Course, you must be at least 15 years old. Career path Operations Management: Operations Management Course This Operations Management: Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager Operations Analyst Operations Officer S.C Manager Inventory Manager Supply Services Representative

Operations Management: Operations Management Level 3, 5 & 7 Are you determined to advance your operations management career? Searching for assistance as you ascend the ladder to the highest positions? You could have better work chances for the rest of your life with our thorough Operations Management Diploma! Our Operations Management: Operations Management Level 3, 5 & 7 course is broken up into various sections to make Operations Management simple and more engaging. Our Operations Management: Operations Management Level 3, 5 & 7 course is designed for people who work in operations management and want to maximise profitability by balancing expenses with revenues. Human resources, raw materials, technology, and equipment are all integrated into this operations management. You will learn about the composition, responsibilities, and size of the operations management team in this Operations Management: Operations Management Level 3, 5 & 7 course. You will be able to manage risk, conflicts, and corporate ethics after finishing this Operations Management: Operations Management Level 3, 5 & 7 course. Discover your potential and succeed in the field of operations management with the help of our Operations Management training. Learning Outcome of Operations Management: Operations Management Level 3, 5 & 7 Upon completion of Operations Management: Operations Management Level 3, 5 & 7, learners will have covered a variety of topics in operations management, including: The functions and objectives of operations management The role of operations management in inventory and supply chain management Operations Management will teach you about quality control and procurement operations Contingency management and succession planning Operations Management will help you understand business ethics, risk management, and conflict management. Courses are included with this Operations Management Course: Operations Management Level 3 Operations Management Level 5 Operations Management Level 7 Special Offers of this Operations Management: Operations Management Level 3, 5 & 7 Course This Operations Management: Level 7 Diploma in Operations Management Course includes a FREE PDF Certificate. Lifetime access to this Operations Management: Level 7 Diploma in Operations Management Course Instant access to this Operations Management: Level 7 Diploma in Operations Management Course Get FREE Tutor Support from Monday to Friday in this Operations Management: Level 7 Diploma in Operations Management Course Operations Management: Operations Management Level 3, 5 & 7 With the help of our state-of-the-art Operations Management: Operations Management course, discover the keys to streamlined success. Explore the intricacies of Operations Management tactics, where performance and quality are combined. Gain professional advancement by becoming an expert in operations management and its fundamentals. Combine theory and practice with a seamless flow to achieve results that are unmatched. Come and experience our exciting learning atmosphere, where Operations Management is more than just a course—it's a driver of organizational success. Who is this course for? Operations Management: Operations Management Level 3, 5 & 7 This Operations Management: Operations Management Level 3, 5 & 7 course is intended for aspiring professionals who want to learn more about the Operations Management field, as well as for business students and entrepreneurs. Requirements Operations Management: Operations Management Level 3, 5 & 7 To enrol in this Operations Management: Level 7 Diploma in Operations Management Course, students must fulfil the following requirements. To join in our Operations Management: Level 7 Diploma in Operations Management Course, you must have a strong command of the English language. To successfully complete our Operations Management: Level 7 Diploma in Operations Management Course, you must be vivacious and self driven. To complete our Operations Management: Level 7 Diploma in Operations Management Course, you must have a basic understanding of computers. Career path Operations Management: Operations Management Level 3, 5 & 7 Many job opportunities, such as those for business owners and aspiring entrepreneurs, will become available as a result of this Operations Management: Operations Management Level 3, 5 & 7 course.

AAT Level 3 - Cost and Revenues Overview: AAT Level 3 is an advanced or Intermediate level of AAT qualification in accounting. This course gives successful students the skills and knowledge to work competently in finance, accountancy, or bookkeeping role. Moreover, the students also have the opportunity to progress their studies with the AAT Level 4 Diploma in Accounting and acquire full membership of the AAT. You will be awarded an AAT Level 3 Advanced Diploma in Accounting certificate from the association of Accounting Technicians(AAT), once you have passed all the advanced-level qualification exams and skill tests. The Level 3 Diploma in Accounting covers the following areas: Advanced Bookkeeping Final Accounts Preparation Indirect Tax Management Accounting: Costing Ethics for Accountants Spreadsheets for Accounting

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.