ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
ITIL® 4 Specialist: Drive Stakeholder Value The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
Level 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
The aim of this course is to provide learners with a comprehensive understanding of organizational communication, delegation, and supervision in health and social care settings. The course covers topics such as the concept of organizational communication. It also explores the concept of delegation. Additionally, the course covers the concept of supervision, its importance, and the key skills required for effective supervision in health and social care settings. By the end of this course, learners will be equipped with the knowledge and skills required to communicate effectively, delegate tasks appropriately. After the successful completion of the course, you will be able to learn about the following, The concept of organisational communication. The concept of delegation in health and social care. The concept of supervision in health and social care. The aim of this course is to provide learners with a comprehensive understanding of communication, delegation, and supervision in health and social care settings. The course covers topics such as the concept of organizational communication. The course also explores the concept of delegation. Additionally, the course will focus on the concept of supervision. By the end of this course, learners will be equipped with the knowledge and skills required to communicate effectively, delegate tasks appropriately, and provide effective supervision to staff in health and social care settings, ultimately improving the quality of care provided to patients and clients. The aim of this course is to provide learners with a comprehensive understanding of organizational communication, delegation, and supervision in health and social care settings. The course covers topics such as the concept of organizational communication. It also explores the concept of delegation. Additionally, the course covers the concept of supervision, its importance, and the key skills required for effective supervision in health and social care settings. By the end of this course, learners will be equipped with the knowledge and skills required to communicate effectively, delegate tasks appropriately. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Communication and Delegation in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Communication and Delegation in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Communications Manager Social Care Team Leader Delegation and Compliance Specialist Health Services Supervisor Community Engagement Coordinator Patient Liaison Officer Healthcare Communications Consultant Care Management Coordinator Delegation and Empowerment Coach Social Services Communications Director. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
ICA Certificate in Financial Crime Prevention A practical, introductory course that will give you a solid understanding of core financial crime, fraud, bribery, and corruption risks. This qualification explores: Financial crime - the risks Fraud controls - different strategies, systems, and controls in practice Fraud typologies in banking Bribery & corruption - the risks and international initiatives to combat these risks Fraud response policy - explore the objectives of a plan, the reporting channels and contingencies This course is awarded in association with Alliance Manchester Business School, the University of Manchester. There are many benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Students can expect the following outcomes Understanding of the key risks and controls essential for financial crime prevention. Knowledge to help protect a firm against the continuous threat of financial crime Verifiable evidence of learning ICA Certificate in Financial Crime Following successful completion of the ICA Certificate in Financial Crime Prevention training course, students will be able to use the designation 'Cert. (FCA).' This course is awarded in association with Alliance Manchester Business School, the University of Manchester. This ICA Certificate in Financial Crime Prevention training course develops knowledge and practical skills in the following areas: What is Financial Crime? What Are the Financial Crime Risks? Fraud Controls Banking - Fraud Typologies Identity Theft and Electronic Crime Bribery & Corruption Fraud Response Policy Criminal Offences - exploring the UK system At the end of the course there is a one hour multiple choice examination that is taken online.
Level 5- Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
24 Hour Flash Deal **40-in-1 Safeguarding and Protecting Children and Young People Mega Bundle** Safeguarding and Protecting Children and Young People Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Safeguarding and Protecting Children and Young People package online with Studyhub through our online learning platform. The Safeguarding and Protecting Children and Young People bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Safeguarding and Protecting Children and Young People course provides complete 360-degree training on Safeguarding and Protecting Children and Young People. You'll get not one, not two, not three, but forty Safeguarding and Protecting Children and Young People courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Safeguarding and Protecting Children and Young People courses are yours for as long as you want them once you enrol in this course This Safeguarding and Protecting Children and Young People Bundle consists the following career oriented courses: Course 01: Child Protection Course 02: Child Protection in Education Course 03: Parental Mental Health & Child Protection Course 04: Child Safeguarding Course 05: Internet Safety: Safeguarding Children Course 06: Child Sexual Exploitation Awareness Diploma Course 07: Safeguarding Children & Child Risk Assessment Course 08: Child Neglect Awareness Certificate Course 09: How to Save Children from Abuse | Interactive Training Course 10: Diploma in Children and Young People's Mental Health Problems Course 11: Early Childhood Mental Health: Strategies and Interventions Course 12: Crisis and Trauma Counselling in Early Childhood Course 13: Child and Adolescent Counselling Course 14: Play Therapy, Mental Health and Child Psychology Diploma Course 15: Counselling Children & Supporting Their Wellbeing Course 16: Bereavement and Grief Counselling Course 17: Reactive Strategies for Challenging Behaviour of Young People Course 18: Young People and Challenging Behaviour Diploma Course 19: Child Behaviour Course 20: Positive Behaviour in Children and Youth Course 21: Self Regulation in Young Children Course 22: Residential Childcare & Cognitive Development Training Course 23: Childcare Training, Nutrition and Development Course 24: Child Development and Care Course 25: The Importance of Preschool Education in Child Development Course 26: EYFS Teaching Assistant and Child Development Course 27: The Whole Brain Learning Approach in Child Development Course 28: Child Psychology Course 29: Socialisation and Adaptation in Early Childhood Course 30: Special Education Needs (SEN) Teaching Methodologies Course 31: SENCO - Special Educational Needs Coordination Course Course 32: Autism Training Course 33: Teaching Assistant with Autism Essential Course 34: Effective Strategies for Teaching Students with Learning Disabilities Course Course 35: Childcare and Nannying Diploma Course 36: Home Education Certificate Course 37: Home Based Childcarer Course 38: Paediatric Care Course Course 39: Paediatric First Aid Course 40: The Purpose of Professional Boundaries: Ethical and Professional Practice In this exclusive Safeguarding and Protecting Children and Young People bundle, you really hit the jackpot. Here's what you get: Step by step Safeguarding and Protecting Children and Young People lessons One to one assistance from Safeguarding and Protecting Children and Young People professionals if you need it Innovative exams to test your knowledge after the Safeguarding and Protecting Children and Young People course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all forty Safeguarding and Protecting Children and Young People courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Safeguarding and Protecting Children and Young People certificate and transcript on the next working day Easily learn the Safeguarding and Protecting Children and Young People skills and knowledge you want from the comfort of your home The Safeguarding and Protecting Children and Young People course has been prepared by focusing largely on Safeguarding and Protecting Children and Young People career readiness. It has been designed by our Safeguarding and Protecting Children and Young People specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Safeguarding and Protecting Children and Young People Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Safeguarding and Protecting Children and Young People bundle course has been created with forty premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Safeguarding and Protecting Children and Young People Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Safeguarding and Protecting Children and Young People Elementary modules, allowing our students to grasp each lesson quickly. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Safeguarding and Protecting Children and Young Peopletraining is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Safeguarding and Protecting Children and Young People and who wants to further enrol in Level 2 Certificate for the Children and Young People's Workforce (RQF) RQF Children and Young People's Workforce Leadership for Children and Young People's Workforce Level 2 Certificate for the Children and Young People's Workforce Level 3 Diploma for the Children and Young People's Workforce (Early Years Educator) (RQF) TQUK Level 2 Certificate in Understanding Children and Young People's Mental Health (RQF) Level 2 Award in Safeguarding and Protecting Children and Young People Level 2 Award in Safeguarding and Protecting Children and Young People (RQF) Level 2 Certificate in Introducing Caring Children & Young People Level 2 Certificate in Introducing Caring for Children and Young People (RQF) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England (RQF) Level 3 Diploma for the Children and Young People's Workforce Course Leadership for Children and Young People's Workforce Requirements To participate in this Safeguarding and Protecting Children and Young People course, all you need is - A smart device A secure internet connection And a keen interest in Safeguarding and Protecting Children and Young People Career path You will be able to kickstart your Safeguarding and Protecting Children and Young Peoplecareer because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Children and Young People's Mental Health career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
The course explores investment decision prerequisites in a globalised economy. The learner will be equipped to make sound investment decisions based on the tools and strategies discussed in this course. After the successful completion of this lecture, you will be able to understand the following: Understanding investment & motives of investment. Understanding the money market, its functions, and its instruments. Understanding investment appraisal and techniques. Understanding global financial management and its objectives. The concept of capital investment, types, and impact of investment appraisal on global financing. Global business activities. Global financial investment strategies. Aspects of global strategy development. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Potential Investment Decisions & Global Strategies Quiz: Understanding Potential Investment Decisions & Global Strategies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Finance Manager Investment Manager Financial Analyst Stock Broker Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Certified Scrum Professional®-ScrumMaster® (CSP®-SM) Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum. Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification. What you will Learn Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also: Attend exclusive CSP® events with other leaders in Scrum and Agile Attract more recruiters and command a higher rate of pay Establish a gateway and milestone toward becoming CST®, CEC, or CTC Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility® Hold an Advanced Certified ScrumMaster® (A-CSM®) certification with the Scrum Alliance · Attend a certified CSP®-SM educational offering to gain advanced Agile facilitation and coaching skills and learn progressive techniques in service to the Product Owner and the Development Team Successfully complete all educator-designed components of an approved educational offering. This may include pre- or post- course work as deemed necessary by your approved educator to complete the learning objectives. You will be asked to accept the CSP®-SM License Agreement and complete your Scrum Alliance membership profile Validate at least 24 months of work experience specific to the role of Scrum Master (from within the past five years)
Overview The Diabetes and Hypoglycaemia Awareness Training Certificate course provides comprehensive training on diabetes, including types 1 and 2, treatments, prediabetes, gestational diabetes, and other forms of diabetes. It also covers hypoglycaemia, hyperglycaemia, and hyperosmolar hyperglycaemic state, along with a glossary of essential diabetes terms. Learning Outcomes: Understand the concept of diabetes, its prevalence, and its impact on individuals and social care. Differentiate between Type 1 and Type 2 diabetes, gaining knowledge of their causes and characteristics. Learn about the various treatments available for Type 2 diabetes management. Recognize prediabetes and its importance as a warning sign for potential diabetes development. Gain insights into gestational diabetes and its implications for pregnant individuals. Familiarize yourself with other types of diabetes, expanding your knowledge beyond Type 1 and Type 2. Understand hypoglycaemia, its causes, symptoms, and appropriate responses. Learn about hyperglycaemia and hyperosmolar hyperglycaemic state, understanding their potential complications. Acquire a comprehensive glossary of essential diabetes terms, enhancing your understanding of diabetes-related terminology. Why buy this Diabetes and Hypoglycaemia Awareness Training Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Diabetes and Hypoglycaemia Awareness Training Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Healthcare professionals aiming to enhance their diabetes management skills. Individuals seeking to support loved ones with diabetes. Caregivers and social care workers concerned with diabetes-related issues. Anyone interested in understanding the complexities of diabetes. Students pursuing healthcare or nursing careers. Prerequisites This Diabetes and Hypoglycaemia Awareness Training Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Diabetes Educator: £30,000 - £50,000 per year Clinical Nurse Specialist (Diabetes): £32,000 - £55,000 per year Social Care Worker: £18,000 - £30,000 per year Healthcare Assistant: £16,000 - £25,000 per year Medical Student (with diabetes specialization): £20,000 - £40,000 per year Pharmaceutical Sales Representative (specializing in diabetes medications): £25,000 - £50,000 per year Course Curriculum Diabetes and Hypoglycaemia Awareness Training Certificate Module 1: What is Diabetes 00:30:00 Module 2: The Diabetes Challenge 00:30:00 Module 3: The Cost of Diabetes in Social Care 00:30:00 Module 4: Type 1 Diabetes 00:45:00 Module 5: Type 2 Diabetes 00:45:00 Module 6 - Type 2 Diabetes Treatments 00:30:00 Module 7: Prediabetes 00:20:00 Module 8: Gestational Diabetes 00:30:00 Module 9: Other Types of Diabetes 00:20:00 Module 10: Hypoglycaemia 00:30:00 Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State 00:30:00 Module 12: Glossary of Diabetes Terms 01:00:00 Mock Exam Mock Exam - Diabetes and Hypoglycaemia Awareness Training Certificate 00:20:00 Final Exam Final Exam - Diabetes and Hypoglycaemia Awareness Training Certificate 00:20:00