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Travel & Tourism Online Explore the beautiful world! - enrol in our Level 5 Diploma in Travel and Tourism course to be a travel expert in the Travel and Tourism sector. Are you ready to join one of the world's most exciting and lucrative industries Travel and Tourism? If so, you can enrol in our Level 5 Diploma in Travel and Tourism program to learn more about the rules and regulations of this Travel and Tourism industry. Today, many nations and regions across the globe greatly benefit from the Travel and Tourism industry because of high demand for Travel and Tourism. There are several modules in this Level 5 Diploma in Travel and Tourism. With this Level 5 Diploma in Travel and Tourism course, you will gain knowledge of every facet of the modern travel and tourism sector. Airlines, airports, and international aviation are all covered in our Level 5 Diploma in Travel and Tourism. The Level 5 Diploma in Travel and Tourism course also covers the administration of tour operations, the significance of effective distribution in the tourism business, and human resource management in the sector. Together with many other topics, the Level 5 Diploma in Travel and Tourism course will educate you how to manage the countryside for tourism and how to use ICTs in the tourism industry. In order to join this fascinating field, enrol in our Level 5 Diploma in Travel and Tourism right away. There has never been a better moment to begin or enhance a career in the Travel and Tourism sector. Learning Outcomes of Travel & Tourism Course After completing this Travel & Tourism Course, learner will be able to: Gain a thorough understanding of travel & tourism Travel & Tourism Course gives in-depth knowledge of the accommodation sector. Travel & Tourism Course explain of airlines, airports and international aviation You will Understand tour operations management from the Travel & Tourism Course. The Travel & Tourism Course will teach you how to manage tourism distribution and human resource management in tourism. Travel & Tourism Course explains marketing and financing management for tourism. Understanding the law, ethics, communication technology are also a part of Travel & Tourism Course training. Special Offers of this Travel & Tourism Course This Travel & Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel & Tourism Course Instant access to this Travel & Tourism: Travel & Tourism Course Get FREE Tutor Support from Monday to Friday in this Travel & Tourism: Travel & Tourism Course Free Courses with this Travel & Tourism Course Course 01: Level 5 Diploma in Travel & Tourism Course 02: Event Management Course 03: Hotel Management Course 04: Time Management Course 05: Hospitality Management [ Note: Free PDF certificate as soon as completing the Travel & Tourism : Travel & Tourism course] Travel & Tourism Course Detailed Course curriculum of Travel and Tourism Course Module 01: An Overview of Travel and Tourism Module 02: The Accommodation Sector: Managing for Quality Module 03: Airlines, Airports and International Aviation Module 04: Tour Operations Management Module 05: Managing Tourism Distribution Module 06: Human Resource Management in Tourism Module 07: Marketing Management for Tourism Module 08: Strategy for Travel and Tourism Module 09: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Assessment Method of Travel and Tourism: Travel and Tourism After completing each module of the Travel and Tourism : Travel and Tourism course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Travel and Tourism: Travel and Tourism After completing the MCQ/Assignment assessment for this Travel and Tourism : Travel and Tourism course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Travel & Tourism: Travel and Tourism Anybody wishing to start a career in the Travel and Tourism: Travel and Tourism industry or advance an existing one should consider this Level 5 Diploma in Travel and Tourism : Travel and Tourism. Requirements Travel & Tourism: Travel & Tourism There are no specific requirements for Travel and Tourism: Travel & Tourism Course does not require any advanced knowledge or skills. Career path Travel & Tourism: Travel & Tourism Course Candidates who successfully complete our Travel and Tourism : Travel and Tourism Course may choose to pursue a wide range of careers, including:- Travel agent, Tour guide, Holiday representative, Accommodation booker, Tour and travel guide. Certificates Certificate of completion Digital certificate - Included

Highlights of the Course Course Type: Online Learning Duration: 5 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about NLP practitioner Understand the core competencies and principles of NLP practitioner Explore the various areas of NLP practitioner Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert NLP practitioner NLP Practitioner Course Course Master the skills you need to propel your career forward in NLP practitioner. This course will equip you with the essential knowledge and skillset that will make you a confident NLP practitioner and take your career to the next level. This comprehensive NLP practitioner course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this NLP practitioner course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective NLP practitioner practice and equip you with the essential skills, confidence and competence to assist you in the NLP practitioner industry. You'll gain a solid understanding of the core competencies required to drive a successful career in NLP practitioner. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for NLP practitioner or for people who are aspiring to specialise in NLP practitioner. Enrol in this NLP practitioner course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive NLP practitioner course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this NLP practitioner can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This NLP practitioner course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This NLP practitioner course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This NLP practitioner course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: NLP Training NLP Lesson 1 - Introduction, Cause And Effect 00:14:00 NLP Lesson 2 - The Map Is Not The Territory 00:10:00 NLP Lesson 3 - Sensory Acuity 00:13:00 NLP Lesson 4 - Rapport 00:15:00 NLP Lesson 5 - Representational Systems 00:13:00 NLP Lesson 6 - Anchoring 00:12:00 NLP Lesson 7 - State Elicitation 00:07:00 NLP Lesson 8 - Language Patterns 00:11:00 NLP Lesson 9 - Language Patterns 2 00:11:00 NLP Lesson 10 - Chunking 00:14:00 Module 02: NLP Training NLP Lesson 11 - Frames & Reframing 00:10:00 NLP Lesson 12 - Reframing 00:10:00 NLP Lesson 13 - Strategies 00:15:00 NLP Lesson 14 - Meta Programs 00:10:00 NLP Lesson 15 - Timelines 00:14:00 NLP Lesson 16 - Values 00:17:00 NLP Lesson 17 - Goalsetting 00:11:00 NLP Lesson 18 - Goalsetting 2 00:13:00 NLP Lesson 19 - Models _ Applications 00:18:00 NLP Lesson 20 - Satir Categories 00:09:00 NLP Lesson 21 - Emotional Intelligence 00:14:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Resin agate and geode course based in Bracknell

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24 Hour Flash Deal **25-in-1 Digital Banking Diploma Mega Bundle** Digital Banking Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Digital Banking Diploma package online with Studyhub through our online learning platform. The Digital Banking Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Digital Banking Diploma course provides complete 360-degree training on Digital Banking Diploma. You'll get not one, not two, not three, but twenty-five Digital Banking Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Digital Banking Diploma courses are yours for as long as you want them once you enrol in this course This Digital Banking Diploma Bundle consists the following career oriented courses: Course 01: Digital Banking Course 02: Investment Banking Operations Professional Course 03: International Banking: Global Operations and Cross-Border Transactions Course 04: Corporate Finance: Working Capital Management Course 05: FinTech Course 06: Financial Modeling Course for a Non-Finance Background Course 07: Fundamentals of Corporate Finance Course 08: Capital Budgeting & Investment Decision Rules Course 09: Corporate Finance: Profitability in a Financial Downturn Course 10: Raise Money and Valuation for Business Course 11: Credit Control and Compliance Training Course 12: Financial Risk Management: Strategies for Success Course 13: Debt Management, Assessment, Financing & Counselling Course 14: Financial Investigator Course 15: Advanced Tax Accounting Course 16: Tax Strategy and Financial Planning for Beginners Course 17: Demystifying Depreciation Accounting: Financial Insights Course 18: Mastering Partnership Accounting: Financial Strategies and Reporting Course 19: Economics Diploma Course 20: Business Strategy Planning Course 21: Leadership & Management Training Course 22: Negotiation Skills Course 23: Finance for Non-finance Managers Certification Course 24: Personal Financial Management & Wellness Course 25: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! The Digital Banking Diploma course has been prepared by focusing largely on Digital Banking Diploma career readiness. It has been designed by our Digital Banking Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Digital Banking Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Digital Banking Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Digital Banking Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Digital Banking Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Digital Banking Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Digital Banking Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Digital Banking Diploma lessons One to one assistance from Digital Banking Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Digital Banking Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Digital Banking Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Digital Banking Diploma certificate and transcript on the next working day Easily learn the Digital Banking Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Digital Banking Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Digital Banking Diploma Requirements To participate in this Digital Banking Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Digital Banking Diploma Career path You will be able to kickstart your Digital Banking Diploma career because this course includes various courses as a bonus. This Digital Banking Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Digital Banking Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

The aim of this course is to equip learners with the knowledge and skills to conduct effective marketing research, while the second aim is to develop their ability to critically evaluate research findings and make informed decisions based on them. After the successful completion of the course, you will be able to learn about the following, Marketing Research. Types of Marketing Research. Marketing Research Methods. Importance of Market Research. The Key Aspects of Market Research. Marketing Research Process. Marketing Research Principles & Ethics. Marketing Research Examples. This course aims to provide learners with a comprehensive understanding of marketing research, including the different types and methods, the importance of market research, the key aspects involved in the research process, and the principles and ethics that should be followed. It also aims to provide practical examples that showcase the use of marketing research in real-world situations. This course aims to provide learners with a comprehensive understanding of marketing research, including the different types and methods, the importance of market research, the key aspects involved in the research process, and the principles and ethics that should be followed. It also aims to provide practical examples that showcase the use of marketing research in real-world situations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Marketing Research Process Self-paced pre-recorded learning content on this topic. Understanding Marketing Research Process Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Market Research Analyst Marketing Research Coordinator Research Manager Consumer Insights Analyst Marketing Data Analyst Market Intelligence Manager Customer Insights Manager Marketing Strategist Brand Manager Product Development Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Level 3 Teaching Assistant (RQF) Recognised Qualification & SEN Certificate Course Have a passion for teaching but don't know how to get further with it? Turn it into your power and make significant developments to thousands of lives! This certificate course is the ideal course for you. Our Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools is designed in a way that covers everything you require as well as what the specification desires. This Level 3 Teaching Assistant Qualification (RQF) is additionally enhanced by the free SEN course so that you can deal with a wide range of individuals that need different special educational needs. This Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools qualification is regulated by Ofqual and awarded by Focus Awards, ensuring you gain great competency and achieve all learning outcomes successfully to achieve acknowledgement through a certificate awarded by the awarding body. You will develop the essential skills that you require to gain a kick start as a professional teaching assistant. You will also get the opportunity to gain a CPD accredited SEN certificate with this qualification. Enrol now and grab hold of a valuable certificate to get further with your career. Qualification Summary Qualification Type: Focus Awards Level 3 Award Qualification Title: Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools Level: 3 Guided Learning Hours: 80 Total Qualification Time (TQT): 120 Qualification Number (QN): 601/6103/6 Why This Qualification? Make promising advancements in your career - Our regulated qualification holds immense value, allowing you to climb up the ladder to success in no time. Upgrade your skillset - Gain the skills to become the best in your role and add more value to your current educational profile. Enhance credibility - Regulated by Ofqual and awarded by Focus Awards, value is added to your educational profile. Make changes to your career - Gain unique knowledge to transform your career. Cost-Efficient - With Apex Learning, you can enjoy savings of up to 80% on your educational investment. ****Qualification Curriculum**** **Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools ** To be awarded this qualification, a learner must achieve 12 credits from the following 4 mandatory units. Communication and professional relationships with children, young people and adults Schools as Organisations Understand Child and Young Person Development Understand how to safeguard the well-being of children and young people ***FREE Courses*** Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma Course Duration Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Guided Learning Hours for this qualification is 80. Total Qualification Time (TQT) is 120 hours. The total credit value for this qualification is 12. Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools Guided Learning Hours These hours comprise all real-time contact time, hours of lectures or tutorials or supervision of a learner, tutor, trainer or other education providers. Method of Assessment Assessment is done internally and externally assured by Focus Awards. Each learner will create a portfolio of evidence demonstrating achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body. Certification Successful candidates will be awarded a Level 3 Award in Teaching Assistant from Focus Awards You will also get a CPD Accredited SEN Certificate alongside this qualification. Progression Level 3 Certificate in Supporting Teaching and Learning in Schools Level 3 Certificate in Cover Supervision of Pupils in Schools Level 3 Diploma in Specialist Support for Teaching and Learning in Schools Intermediate/Advanced Level Apprenticeship in Supporting Teaching and Learning in Schools Who is this course for? Level 3 Teaching Assistant (RQF) Requirements There are no specific entry requirements for this qualification. Focus Awards does not set any other entry requirements, but training providers or colleges may have their own guidelines. Career path After receiving the Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools certification, you would be eligible to function as a competent professional as: Senior Teaching Assistant Senior Learning Support Assistant Senior Special Educational Needs Assistant

Course Description Our 135hr globally recognised comprehensive lymphoedema education programme for degree level healthcare professionals working with a clinical environment. Skills and knowledge from introduction to lymphatics, assessment, and diagnosis right through to treatment and advanced management. Please note price includes VAT Our Comprehensive Lymphoedema Training Course  Course Summary Join us on our blended learning training programme especially designed for certified healthcare professionals working within clinical settings.   By the end of the course, you will have a thorough understanding of the anatomy and physiology of the lymphatic system, enabling you to holistically assess and diagnose a patient with lymphoedema. You will be able to design and implement an appropriate research and evidence based individualised management strategy selecting from a range of therapies and new innovations. You will be competent in the field of Decongestive Lymphatic Therapy including Multi Component Bandaging (MCB) and the latest knowledge and research in Fluoroscopy Guided - Manual Lymphatic Drainage (FG-MLD®) Entry Requirements This training is suitable for: All certified healthcare professionals. Such as Medics, Registered General Nurses, Physiotherapists, Radiographers, Occupational therapists, Osteopaths and Chiropractors Learning Format Your course is made up of a blended learning format meaning your content and modules will be taught via live interactive webinars, through self-guided independent study and face to face clinical skills workshops.   So, whether you're learning style is social, solitary, visual, kinesthetic, auditory or a combination we have a learning style to help you get the best out of the course. We hope that you make the most out of the tools that are available to you throughout the course but don't worry if you are not the most "tech-savvy", we have real people on hand to help you every step of the way. Assessment Criteria All students will undergo a series of course specific formative & summative assessments. Throughout the course you will be assessed through observation of practical tasks, written assessments, assignments, research and online tests. Course Contents You will gain knowledge, skills and techniques in: Compression Exercise Skincare & Wound Healing Garments Multi-Component Bandaging Assessment & Treatment of Oedema Anatomy & Pathways of the Upper & Lower Limb FG-MLD® Technique Tissue Dielectric Constant Head & Neck, Midline & Genital Oedema.   Training will also cover innovations and consideration for clinical practice. Course Inclusions As part of your training pack, LTA will provide all training support materials required to undertake the course.   Such as but not limited to: Corporate Sponsored Bandaging Pack LymphBalls™ Latest LTA Research & Development articles Lymphoedema supporting literature Access to in-house LTA training & demonstration videos Learning management platform (CANVAS) profile & course content Snacks & Refreshments throughout your practical skills workshops Dedicated support from the LTA training team Course Certification The benefits of an LTA certification means you can; Display FG-MLD® Certified and LTA Cert. logo on your marketing material Write LTA Cert. after your name Wear your qualification badge Practice MLD to further enhance outcomes Use an innovative technique and ensure effective treatment programmes Receive training and support from Jane Wigg & Team Access the latest developments in Lymphoedema care Have access to a private FG-MLD® Therapist FB Page Recertification To maintain your LTA Therapist Certification, a 2-day recertification is required after 12 months after your initial training, and you will be required to attend a 1-day recertification every 2 years thereafter to maintain your certification of practice.

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Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention