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1707 Courses

Certificate in Customer Service - Representative at QLS Level 3

By Compliance Central

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Certificate in Customer Service - Representative at QLS Level 3
Delivered Online On Demand2 hours
£100

Practical Sales Skills 1 Day Workshop in Dunfermline

By Mangates

Practical Sales Skills 1 Day Workshop in Dunfermline

Practical Sales Skills 1 Day Workshop in Dunfermline
Delivered In-Person + more
£595 to £795

Practical Sales Skills 1 Day Workshop in Cambridge

By Mangates

Practical Sales Skills 1 Day Workshop in Cambridge

Practical Sales Skills 1 Day Workshop in Cambridge
Delivered In-Person + more
£595 to £795

Recruitment & Selection – how to recruit the right staff

By Challenge Consulting

Recruitment & Selection – how to recruit the right staff 1 day training course delivered in Nottingham suitable for those embarking upon recruitment for the first time, and for more experienced recruiters who wish to update their skills and knowledge of current good practice. For business owners, managers and those who are required to recruit and select staff into their organisation.

Recruitment & Selection – how to recruit the right staff
Delivered In-PersonFlexible Dates
£294

Sales Support Coordinator Diploma - CPD Accredited

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Sales Support Coordinator Diploma Mega Bundle** Sales Support Coordinator Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Sales Support Coordinator Diploma package online with Studyhub through our online learning platform. The Sales Support Coordinator Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Sales Support Coordinator Diploma course provides complete 360-degree training on Sales Support Coordinator Diploma. You'll get not one, not two, not three, but twenty-five Sales Support Coordinator Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Sales Support Coordinator Diploma courses are yours for as long as you want them once you enrol in this course This Sales Support Coordinator Diploma Bundle consists the following career oriented courses: Course 01: Sales Training: Practical Sales Techniques Course 02: Sales Development Representative Diploma Course 03: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 04: Learn to Create A Selling Strategy that Drives Sales Course 05: NLP For Sales, Persuasion & Influence Course 06: Increase Your Sales Through a Profitable Pricing Strategy Course 07: Product Management for Maximum Sales: Boosting Business Success Course 08: Sales and Marketing Course 09: B2B Business Development Course 10: Sales Analysis in Excel Course 11: Residential Property Sales Course 12: Retail Management Course 13: Retail Associate Certificate Course 14: Telemarketing Course 15: Diploma in Sales and Strategic Marketing Certificate Course 16: ETSY Marketing and Business Course 17: Affiliate Marketing Course 18: Content Writing & Copywriting For SEO and Sales Course 19: Marketing Strategies for Business Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Telesales Executive Training Course 22: Step-by-Step Guide to Defining and Sizing Your Market Course 23: Corporate Relationship Goals for Success Course 24: Get a Job in Sales: Your Fast Track to Career Success Course 25: Business Networking Skills The Sales Support Coordinator Diploma course has been prepared by focusing largely on Sales Support Coordinator Diploma career readiness. It has been designed by our Sales Support Coordinator Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Sales Support Coordinator Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Sales Support Coordinator Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Sales Support Coordinator Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Sales Support Coordinator Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Sales Support Coordinator Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Sales Support Coordinator Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Sales Support Coordinator Diploma lessons One to one assistance from Sales Support Coordinator Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Sales Support Coordinator Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Sales Support Coordinator Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Sales Support Coordinator Diploma certificate and transcript on the next working day Easily learn the Sales Support Coordinator Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Support Coordinator Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Sales Support Coordinator Diploma Requirements To participate in this Sales Support Coordinator Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Sales Support Coordinator Diploma Career path You will be able to kickstart your Sales Support Coordinator Diploma career because this course includes various courses as a bonus. This Sales Support Coordinator Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Sales Support Coordinator Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Sales Support Coordinator Diploma - CPD Accredited
Delivered Online On Demand6 days
£279

Sales and Marketing Course

By Training Tale

Sales and Marketing: Sales and Marketing Course Online Sales and Marketing Course is the procedure of establishing a sales force, organising sales operations, and executing sales methods that enable a company to meet consistently, if not exceed its sales goals. When it comes to managing sales and improving sales performance for any size business, regardless of industry, the key to success is always accurate and consistent sales management processes. If you want to build your career as a sales manager or learn more skills in sales management but aren't sure where to begin, this Sales and Marketing Course will provide you with a solid foundation to become a confident sales manager and develop more advanced skills in Sales Management. Main Course: Level 7 Sales and Marketing Course Free Courses Course 02: Level 5 Retail Management Course 03: Level 4 Time Management Course Course 04: Level 5 Diploma in Risk Management Course 05: Level 7 Business Management Special Offers of this Sales and Marketing: Sales and Marketing Course This Sales and Marketing: Sales and Marketing Course includes a FREE PDF Certificate. Lifetime access to this Sales and Marketing: Sales and Marketing Course Instant access to this Sales and Marketing: Sales and marketing course Get FREE Tutor Support from Monday to Friday in this Sales and Marketing: Sales and Marketing Course [ Note: Free PDF certificate as soon as completing this Sales and Marketing: Sales and Marketing Course ] Sales and Marketing: Sales and Marketing Course Industry Experts Designed this Sales and Marketing: Sales and Marketing Course into 08 detailed modules. Assessment Method of Sales and Marketing: Sales and Marketing Course After completing each module of the Sales and Marketing: Sales and Marketing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Sales and Marketing: Sales and Marketing Course After completing the MCQ/Assignment assessment for this Sales and Marketing: Sales and Marketing Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Sales and Marketing: Sales and Marketing Course This Sales and Marketing: Sales and Marketing is appropriate for those who want to get a head start in the sales sector or aspiring professionals working for public, private, volunteer and nonprofit organisations. Requirements Sales and Marketing: Sales and Marketing Course Students who intend to enrol in this Sales and Marketing: Sales and Marketing course must meet the following requirements: Sales and Marketing: Good command of the English language Sales and Marketing: Must be vivacious and self-driven Sales and Marketing: Basic computer knowledge Sales and Marketing: A minimum of 16 years of age is required Career path Sales and Marketing: Sales and Marketing Course After completing this Sales and Marketing: Sales and Marketing, you may be able to pursue a variety of promising career opportunities. Certificates Digital Certificate Digital certificate - Included

Sales and Marketing Course
Delivered Online On Demand36 hours
£12

Food Safety Online

5.0(43)

By Knight Training (UK) Ltd

Compliance with food safety legislation is today a mandatory task for any business within the hospitality sector. Take a look at this Food Safety Course at Knight Training, and it's online! https://knight.training/products/food-safety

Food Safety Online
Delivered Online On Demand
£20 to £185

In July 2022, the Financial Conduct Authority, or FCA, published a policy statement, with final rules, on its Consumer Duty initiative. This comprises a new principle, cross-cutting rules, and four outcomes for retail consumers. The Consumer Duty will mean that consumers should receive communications they can understand products and services that meet their needs and offer fair value, and obtain the customer support they need, when they need it. Clarity on the FCA's expectations, and firms' focus on what their customers need, should lead to more flexibility for firms to compete and innovate in the interests of consumers. With firms assessing how they are meeting their customers' needs, the FCA will be able to quickly identify practices that do not deliver the right outcomes for consumers and take action before practices become entrenched as market norms. Regulated firms will have to comply with the Consumer Duty from 31 July 2023, with a delayed implementation of 31 July 2024 for products that are closed or not being sold to new investors.

Consumer Duty
Delivered Online On Demand
£60

Practical Sales Skills 1 Day Workshop in Southampton

By Mangates

Practical Sales Skills 1 Day Workshop in Southampton

Practical Sales Skills 1 Day Workshop in Southampton
Delivered In-Person + more
£595 to £795

Practical Sales Skills 1 Day Workshop in Canterbury

By Mangates

Practical Sales Skills 1 Day Workshop in Canterbury

Practical Sales Skills 1 Day Workshop in Canterbury
Delivered In-Person + more
£595 to £795