Highlights of the Course Course Type: Online Learning Duration: 3 Hours 21 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about addiction counselling and psychology Understand the core competencies and principles of addiction counselling and psychology Explore the various areas of addiction counselling and psychology Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert addiction counsellor Alcohol and Drug Addictions Psychology Diploma Course Master the skills you need to propel your career forward in addiction counselling and psychology. This course will equip you with the essential knowledge and skillset that will make you a confident addiction counsellor and take your career to the next level. This comprehensive alcohol and drug addictions psychology course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this alcohol and drug addictions psychology course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective addiction counselling and psychology practice and equip you with the essential skills, confidence and competence to assist you in the addiction counselling and psychology industry. You'll gain a solid understanding of the core competencies required to drive a successful career in addiction counselling and psychology. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for addiction counsellor or for people who are aspiring to specialise in addiction counselling and psychology. Enrol in this alcohol and drug addictions psychology course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive alcohol and drug addictions psychology course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this addiction counselling and psychology can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This alcohol and drug addictions psychology course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This alcohol and drug addictions psychology course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This alcohol and drug addictions psychology course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Theories of Addiction Promo Video 00:01:00 The Moral Model 00:05:00 The Psychological Model 00:06:00 The Medical/Disease Model 00:09:00 The Socio-Cultural Model 00:05:00 Addiction Treatments Pharmacotherapy 00:03:00 The Minnesota Model 00:04:00 Counselling And Therapy 00:07:00 Harm Reduction Model 00:04:00 Treatments In Practice 00:05:00 Addiction in Society Drug Policies, Legislation And Decriminalisation 00:08:00 Community Change, Outreach, Harm Reduction Or Abstinence 00:06:00 Alcohol And Drug Education 00:05:00 Addiction in Families Co-Dependency, Children Of Alcoholic Families, Parenting Styles And Family Factors 00:08:00 Relapse For Families, 'Letting Go', Dependent Attitudes And Dependent Behaviours 00:04:00 Al-Anon 00:04:00 The Intervention Approach 00:04:00 Working with Addiction Why Be A Helper 00:03:00 Helper Qualities And Attitudes 00:03:00 The Art Of Accepting 00:03:00 Counselling/Helping Skills 00:04:00 Assessment Assessment - Alcohol and Drug Addictions Psychology Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Description: What might it be like to love the work you do and realise that you had a beneficial outcome in individuals' lives? Becoming a massage therapist is an energising, fun, yet very challenging as you will gain experience making a divine vocation for yourself while aiding and caring for humans. If you're interested in health and wellness, enjoy helping others and are looking for a rewarding career that fits your lifestyle then this course is your one stop career change. Starting from the body massage to different body therapies; this course provides you with all the skills you need in one course to become a professional massage therapist. Who is this course for? This course would be ideal for people who wish to work as a massage therapist, beauty therapist and holistic therapist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Ultimate Massage Therapist Course will be very beneficial and helpful, especially to the following professionals: Get employed in an established beauty salon, holistic therapy center, spa, health farm, health club and more. Professional holistic therapist. Expert alternative practitioner. Massage Therapy Introduction to Massage Therapy 00:15:00 Massage History 00:15:00 The Role of A Massage Therapist 00:30:00 Tissues, Organs, & Neuromuscular systems 01:00:00 General Benefits of Massage 00:15:00 Indian Head Massage 00:15:00 Facial Massage 00:30:00 Neck Massage 00:30:00 Back Massage 00:30:00 Full Body Massage 00:15:00 Swedish Massage 00:15:00 Sports Massage 00:30:00 LomiLomi Massage 00:15:00 Anti-Cellulite Massage 00:15:00 Hot Stone Massage 00:30:00 Thai Foot Massage 00:15:00 Prenatal Massage 00:15:00 Medical Massage 01:00:00 Baby Massage 01:00:00 Trigger Point Therapy 01:00:00 Thai Massage 01:00:00 Reflexology 01:00:00 How A Massage Therapist Can Start A Business 01:00:00 Marketing Your Business 01:00:00 Complimentary Massages 00:15:00 Building Your Clientele 00:30:00 Other Ways To Market Your Business 01:00:00 Conclusion to Massage 00:15:00 Massage Therapy with Aroma What is Aromatherapy? 00:15:00 History of Aromatherapy 00:15:00 The Definition of Aromatherapy 00:15:00 What are Essential Oils? 00:15:00 Essential Oil Safety Information 00:15:00 Administration of Essential Oils 00:30:00 The Art of Blending 00:15:00 Blending Basics 00:15:00 Harmonizing Your Blend 00:30:00 Aromatherapy Baths 00:15:00 Aromatherapy for Stress 00:15:00 Aromatherapy for Children 00:14:00 Application of Essential Oils 00:15:00 Table of the Basic Methods of Use of Essential Oils 00:15:00 The Holistic Approach 00:30:00 Understanding Disease / Pathology 00:30:00 The Benefits of a Holistic Aromatherapy Treatment 00:15:00 Acupressure & Massage Acupressure 00:30:00 How Acupressure Works 00:30:00 Locating A Pressure Point 01:00:00 Acupressure Techniques 00:30:00 How To Apply Pressure 00:30:00 Breathing 00:30:00 Things To Be Careful Of 00:30:00 Acupressure For Specific Problems 00:30:00 If You Feel It's Not Working 00:15:00 Practical Self Massage 01:00:00 Handheld Massagers 00:30:00 Reference Books Massage For Dummies 00:00:00 The Massage Connection - ANATOMY AND PHYSIOLOGY 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam - Ultimate Massage Therapist Course 00:30:00 Final Exam Final Exam - Ultimate Massage Therapist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Accelerate your career in advertising with this comprehensive course that equips you with essential skills in SEO, social media marketing, content strategy, and more. Stay ahead of the curve by learning advanced advertising techniques and anticipating future trends.
Embark on a swift and immersive journey into the world of Microsoft Forms with our course, 'Learn the Basics of Microsoft Forms in Only 30 minutes!' In just half an hour, we'll unravel the intricacies of Microsoft Forms, providing you with a comprehensive understanding of its features and functionalities. This isn't your typical tutorial; it's a dynamic adventure designed to make you a Forms maestro in record time. From understanding the Forms Home Page to mastering advanced features like Branching and Themes, we've distilled the essentials into bite-sized modules, ensuring an engaging and efficient learning experience. Discover the art of creating and customizing forms effortlessly, preview and test your creations, and delve into the nuances of quiz creation and management. Perfect for beginners and enthusiasts alike, this course empowers you to harness the full potential of Microsoft Forms in just 30 minutes. Say goodbye to lengthy tutorials, and embrace a concise, impactful learning journey that transforms your proficiency with Microsoft Forms. Learning Outcomes Forms Mastery: Grasp the fundamentals of Microsoft Forms, from its basic components to advanced features like Branching and Themes. Efficient Form Creation: Learn to create new forms seamlessly, exploring the intricacies of form settings and customization. Quiz Creation Expertise: Delve into the world of quiz creation, mastering settings and learning to preview, test, and manage quizzes effectively. Data Analysis Proficiency: Explore how to view results and export data to Excel, enhancing your ability to derive meaningful insights from form responses. Optimized Form Distribution: Understand the process of sending form and quiz links, ensuring efficient and targeted distribution for your intended audience. Why choose this Learn the Basics of Microsoft Forms in Only 30 minutes! course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Learn the Basics of Microsoft Forms in Only 30 minutes! course for? Individuals eager to quickly grasp the basics of Microsoft Forms. Students seeking efficient learning resources for form creation and quiz management. Professionals looking to streamline data collection and analysis through Microsoft Forms. Educators aiming to enhance their quiz creation and distribution skills. Enthusiasts interested in a time-efficient exploration of Microsoft Forms. Career path Data Analyst Assistant: £22,000 - £30,000 Educational Technologist: £25,000 - £35,000 Administrative Coordinator: £20,000 - £28,000 Marketing Assistant: £22,000 - £30,000 Customer Support Specialist: £20,000 - £28,000 Research Assistant: £22,000 - £30,000 Prerequisites This Learn the Basics of Microsoft Forms in Only 30 minutes! does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Learn the Basics of Microsoft Forms in Only 30 minutes! was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Learn The Basics Of Microsoft Forms In Only 30 Minutes! Module 01: What are Microsoft Forms? 00:01:00 Module 02: Where to get Microsoft Forms 00:01:00 Module 03: Forms Home Page 00:02:00 Module 04: New Form 00:10:00 Module 05: Branching 00:02:00 Module 06: Themes 00:01:00 Module 07: Form Settings 00:01:00 Module 08: Previewing and Testing the Form 00:03:00 Module 09: View Results and Export to Excel 00:03:00 Module 10: Sending the Form Link 00:01:00 Module 11: New Quiz 00:06:00 Module 12: Quiz Settings 00:01:00 Module 13: Previewing and Testing the Quiz 00:02:00 Module 14: View Results and Export to Excel 00:01:00 Module 15: Sending the Quiz Link 00:01:00
Begin your exploration of the real estate sector with the course, 'Property Development and Tenancy Management.' This educational journey commences with an introduction to property management, laying a solid foundation for understanding the field's intricacies. As you advance through the modules, you will explore the multifaceted role and responsibilities of a property manager, gaining insights into the critical elements that make up effective management. The course further delves into the strategies for listing and marketing properties, a key skill in the competitive real estate market. It then guides you through the complexities of the letting process and the formulation of tenancy agreements, ensuring a comprehensive grasp of the legal and practical aspects of tenancy management. Progressing further, the curriculum enlightens you on the day-to-day operations of property management, from maintenance to handling tenant relations. A special focus is placed on strategies for retaining tenants long-term, a crucial aspect of successful property management. You will also gain an understanding of the regulatory framework governing property management, keeping you abreast of legal requirements and industry standards. The course concludes with an analysis of the evolving UK property market, identifying opportunities for innovation and growth. This course is not just an educational experience; it's a practical guide to mastering the art of property development and management, equipping you with the tools needed to thrive in this dynamic industry. Learning Outcomes Acquire foundational knowledge in property management and its significance. Understand the comprehensive role of a property manager in the real estate sector. Learn effective techniques for listing, marketing, and managing properties. Gain expertise in the letting process, including crafting and managing tenancy agreements. Develop an awareness of the regulatory environment and emerging trends in the UK property market. Why choose this Property Development and Tenancy Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Property Development and Tenancy Management course for? Individuals aspiring to become professional property managers in the real estate sector. Real estate agents looking to enhance their expertise in property and tenancy management. Landlords seeking to manage their properties more effectively and maintain long-term tenancies. Professionals in the housing industry aiming to understand the latest market trends and regulations. Entrepreneurs interested in exploring opportunities within the property management field. Career path Property Manager: £25,000 - £45,000 Real Estate Marketing Specialist: £23,000 - £40,000 Tenancy Agreement Coordinator: £22,000 - £37,000 Housing Regulations Advisor: £24,000 - £42,000 Real Estate Market Analyst: £26,000 - £50,000 Property Development Entrepreneur: Variable based on business success Prerequisites This Property Development and Tenancy Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Property Development and Tenancy Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Property Development and Tenancy Management Module 01 - Introduction to Property Management 00:12:00 Module 02 - The Role and Responsibilities of a Property Manager 00:11:00 Module 03 - Listing Properties and Marketing 00:25:00 Module 04 - The Letting Process and Tenancy Agreement 00:32:00 Module 05 - The Property Management Process 00:32:00 Module 06 - Keeping Tenants Long Term 00:10:00 Module 07 - Regulations of Property Management 00:11:00 Module 08 - Changes in the UK Property Market: An Opportunity 00:13:00 Mock Exam Mock Exam - Complete Property Management Training 00:20:00 Final Exam Final Exam - Complete Property Management Training 00:20:00
This course offers a comprehensive exploration of Advanced Certificate in Personal Hygiene at QLS Level 3 practices and their significance. From historical perspectives to modern guidelines, participants will learn about looking and smelling clean, maintaining oral health, eye and ear care, foot and nail hygiene, hair care, skin care, toilet hygiene, and special considerations during the coronavirus pandemic. Learning Outcomes Understand the importance and historical context of personal hygiene. Discover effective techniques for maintaining oral, ocular, and aural health. Master the art of hair, skin, and foot care using hygienic methods. Gain insights into maintaining optimal toilet hygiene and its significance. Stay informed on the best hygiene practices during global health crises. Why choose this Advanced Certificate in Personal Hygiene at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Advanced Certificate in Personal Hygiene at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Advanced Certificate in Personal Hygiene at QLS Level 3 course for? Individuals seeking to enhance their Advanced Certificate in Personal Hygiene at QLS Level 3 knowledge and practices. Professionals in healthcare, hospitality, or beauty industries who require strong hygiene knowledge. Parents and caregivers aiming to educate themselves and others on proper hygiene practices. Anyone interested in maintaining good health and hygiene habits Career path Personal Hygiene Educator - Average Salary: £25,000 - £35,000 per year. Health and Safety Officer - Average Salary: £30,000 - £40,000 per year. Skincare Specialist - Average Salary: £20,000 - £30,000 per year. Dental Hygienist - Average Salary: £35,000 - £45,000 per year. Beauty Therapist - Average Salary: £18,000 - £28,000 per year. Prerequisites This Advanced Certificate in Personal Hygiene at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Certificate in Personal Hygiene at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Personal Hygiene and a Brief History Introduction to Personal Hygiene and a Brief History 00:17:00 Module 02: Looking Clean, Smelling Clean Looking Clean, Smelling Clean 00:21:00 Module 03: Improving and Maintaining Oral Health Improving and Maintaining Oral Health 00:26:00 Module 04: Care of the Eyes Care of the Eyes 00:13:00 Module 05: Ear Care Secrets Ear Care Secrets 00:17:00 Module 06: Foot & Nail Care in Personal Hygiene Foot & Nail Care in Personal Hygiene 00:23:00 Module 07: Hair Care Hygienic Ways Hair Care Hygienic Ways 00:15:00 Module 08: Hygienic Approach to Skin Care Hygienic Approach to Skin Care 00:21:00 Module 09: Maintain Good Toilet Hygiene Maintain Good Toilet Hygiene 00:16:00 Module 10: Potential Hygiene Guidelines Potential Hygiene Guidelines 00:10:00 Module 11: Personal Hygiene During Coronavirus Pandemic Personal Hygiene During Coronavirus Pandemic 00:11:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Embark on a transformative journey into the psyche of athletic excellence with our course, 'Sports Psychology Unleashed: Enhancing Athletic Performance.' This isn't just a curriculum; it's an exploration of the mental fortitude that distinguishes champions. From unraveling the intricate layers of an athlete's mind in 'Unraveling the Mind of an Athlete' to mastering the art of achieving flow and resilience in the face of defeat, each module is a psychological playbook designed to elevate athletic performance. Imagine not just understanding goal-setting but diving into the driving force of motivation, managing pressure points, and crafting the mental imagery that paints the game. This course is your gateway to unlocking the untapped potential within athletes. Enroll now to delve into the psychology of victory, where every module is a stride towards unleashing peak athletic performance. In this psychological odyssey, modules unfold like chapters in the gripping narrative of sports excellence. Traverse the landscape of team dynamics, communication, and the unique challenges of youth sports in 'Sports Psychology Unleashed.' This isn't just about acquiring knowledge; it's an invitation to become a catalyst for mental resilience and triumph in the world of sports. Join us on this journey where the mind becomes the secret weapon for every athlete seeking to conquer their personal best. Learning Outcomes Gain insights into the intricate workings of an athlete's mind, laying the foundation for mental resilience. Understand the nuances of goal-setting and its impact on athletic motivation and performance. Acquire strategies for managing stress and anxiety to optimize athletic focus. Master visualization techniques, creating a mental canvas for enhanced sports performance. Explore the dynamics of team communication, fostering cohesive and successful sporting teams. Why choose this Sports Psychology Unleashed: Enhancing Athletic Performance course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sports Psychology Unleashed: Enhancing Athletic Performance course for? Athletes at all levels seeking a mental edge in their performance. Coaches and trainers aiming to enhance their understanding of sports psychology. Sports enthusiasts interested in the psychological aspects of athletic excellence. Parents and guardians supporting young athletes in their sports journey. Mental health professionals exploring the application of psychology in the sports domain. Career path Sports Psychologist: £30,000 - £40,000 per annum Performance Coach: £35,000 - £45,000 per annum Youth Sports Counselor: £28,000 - £38,000 per annum Athlete Mental Resilience Trainer: £26,000 - £36,000 per annum Sports Communication Specialist: £30,000 - £40,000 per annum Goal-setting Consultant for Athletes: £28,000 - £38,000 per annum Prerequisites This Sports Psychology Unleashed: Enhancing Athletic Performance does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Sports Psychology Unleashed: Enhancing Athletic Performance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Unravelling the Mind of an Athlete Unravelling the Mind of an Athlete 00:16:00 Module 02: Setting the Bar - Understanding Goals Setting the Bar - Understanding Goals 00:19:00 Module 03: The Driving Force - Motivation in Sports The Driving Force - Motivation in Sports 00:19:00 Module 04: Pressure Points - Managing Stress and Anxiety Pressure Points - Managing Stress and Anxiety 00:20:00 Module 05: Painting the Game - Visualisation Techniques Painting the Game - Visualisation Techniques 00:19:00 Module 06: The Ripple Effect - Team Dynamics and Communication The Ripple Effect - Team Dynamics and Communication 00:20:00 Module 07: Young Buds - Sports Psychology in Youth Sports Young Buds - Sports Psychology in Youth Sports 00:19:00 Module 08: In the Zone - Achieving Flow in Sports In the Zone - Achieving Flow in Sports 00:18:00 Module 09: Rise from the Ashes - Overcoming Defeats and Setbacks Rise from the Ashes - Overcoming Defeats and Setbacks 00:19:00
Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00