• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

7681 Courses

Diet and Nutrition Diploma

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Diet and Nutrition Diploma course might help you get there! Expand your expertise with high-quality training - study the Diet and Nutrition Diploma course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Diet and Nutrition Diploma online training course. The Diet and Nutrition Diploma course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Diet and Nutrition Diploma course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Diet and Nutrition Diploma training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Diet and Nutrition Diploma course: Module 01: Introduction to Diet and Nutrition Definition of Diet, Nutrients and Nutrition Relationship between Diet and Nutrition Importance of Diet and Nutrition Module 02: Macronutrients Carbohydrates Proteins Fats Macro Range Macronutrients Calculator Module 03: Micronutrients Vitamins Classification of Vitamins Minerals Vitamins and Minerals as Antioxidants Preserving Vitamin Content in Food Water Dietary Supplements Module 04: Food Consumption Trends in the UK Consumption Trends UK Recent Trends in Food Consumption and Attitudes Different Drivers of Food Consumption Practice Module 05: Nutrition for Pregnant Women Nutrition Prior to Pregnancy Nutrient Needs during Pregnancy Folate and Vitamin B12 Vitamin D and Calcium for Bones Common Nutrition-Related Concerns of Pregnancy Practices to Avoid Breastfeeding Module 06: Nutrition for Children Nutrient Needs during Infancy Breast Milk Protective Factors in Breast Milk Infant Formula Milk Introducing First Foods Infant Development and Recommended Foods Sample Menu for a 1-Year-Old Energy and Nutrient Needs Children's Food Choices Module 07: Diet and Nutrition for Adolescence and Adulthood Nutrition during Adolescence Growth and Development during Adolescence Energy and Nutrient Needs during Adolescence Iron Recommendations during Adolescence Food Choices and Healthy Habits of Teenagers Relevance of Diet Quality for Puberty Timing Nutrition and Longevity- Adulthood Nutrition-Related Concerns during Late Adulthood Nutrient Supplements for Older Adults Food Choices and Eating Habits of Older Adults The Effects of Drugs on Nutrients Module 08: Diet and Nutrition for Fitness and Sports- Part 1 Relationship between Nutrition and Fitness Energy Sources for Muscle Use Anaerobic Pathway Aerobic Pathway Specialised Functions of Skeletal Muscle Power Food: Dietary Advice for Athletes Module 09: Diet and Nutrition for Fitness and Sports- Part 2 Power Food: Dietary Advice for Athletes Iron Deficiency Impairs Performance Calcium Intake Attention A Focus on Fluid Needs Fluid Replacement Strategies Specialised Dietary Advice for before, during, and after Endurance Exercise Module 10: Metabolism, Digestion & Absorption Enzymes Classification of Enzymes Metabolic Pathways The Role of ATP in Metabolism Digestion and Absorption Module 11: Weight Control Management Energy Balance Energy Measurement How to Determine Weight Body Composition Obesity Weight Control and Dieting Module 12: Ketogenic Diet Introduction to Ketogenic Diet Types of Ketogenic Diet Ketosis and Ketones Foods Included in a Ketogenic Diet Ketogenic Diet Supplements 1-week Sample Keto Meal Plan The Pros and Cons of Ketogenic Diet Module 13: Digestive System Disorders Disorders of the Mouth Disorders of Oesophagus: Hiatal Hernia Disorders of Stomach: Peptic Ulcer Disorders of the Intestines Dietary Fibre Intake Module 14: Nutrition for Prevention and Management of Chronic Diseases Obesity Prevention Versus Treatment Nutrition in Preventing Coronary Heart Diseases Nutritional Management during Cancer Prevention and Management of Osteoporosis Module 15: The Role of Nutritionist The Qualities of a Good Nutritionist Barriers to Understanding The Tools in a Nutritionists Belt Assessment Process Once you have completed all the modules in the Diet and Nutrition Diploma course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed this course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Diet and Nutrition Diploma
Delivered Online On Demand9 hours
£12

Mobile Development with .NET MAUI

By Packt

This beginner to the intermediate-level course on .NET MAUI mobile application development enables you to advance your Visual Studio coding skills and implement interfaces using XAML. Learn to develop and publish Minimal API with .NET Core using event driven development while understanding logic and syntax when working on the .NET environment.

Mobile Development with .NET MAUI
Delivered Online On Demand7 hours 32 minutes
£82.99

Carpet Cleaning

5.0(1)

By LearnDrive UK

Transform your carpet cleaning skills with this all-inclusive course. Learn about various carpet types, effective stain removal, and eco-friendly cleaning methods. Venture into commercial carpet cleaning and even discover how to start your own carpet cleaning business.

Carpet Cleaning
Delivered Online On Demand1 hour
£5

Basics of Finance

5.0(1)

By LearnDrive UK

Demystify the world of finance with our comprehensive Basics of Finance course. From understanding banking systems to mastering personal financial planning, this course is designed to equip you with the skills to make informed financial decisions in personal and corporate settings.

Basics of Finance
Delivered Online On Demand1 hour
£5

Dog Behaviour and Training

5.0(1)

By LearnDrive UK

Unlock the secrets to understanding and training dogs with our comprehensive Dog Behaviour and Training course. From the intricacies of dog communication to advanced training techniques and behavior modification, you’ll learn to foster a strong human-dog bond and promote both physical and mental well-being in canines.

Dog Behaviour and Training
Delivered Online On Demand1 hour
£5

Warehouse Associate

5.0(1)

By LearnDrive UK

Advance your career with our comprehensive Warehouse Associate course. From mastering warehouse operations to understanding cutting-edge technology and automation, this course is your roadmap to success in the logistics and warehousing sector.

Warehouse Associate
Delivered Online On Demand1 hour
£5

Autism Awareness

4.7(160)

By Janets

Our best-selling Autism Awareness Course is designed to be an effective way to educate and teach people about the challenges faced by individuals with autistic spectrum disorders (ASD). Autism and associated conditions can cause substantial life obstacles for some in today's society, but you can be trained to support and assist those that experience this. This tutorial has been constructed with the help of professionals and will empower you to be able to recognise the symptoms of Autism and provide appropriate assistance. When you enrol, you will be given an overview of ASD and how it causes learning difficulties. You will be coached in practical ways of engaging with Autistic individuals and cognitive methods that may help you. Each online module is designed to cover a different aspect of Autism and empower you to promote awareness of the condition in suitable ways. The Autism Awareness Course delivers trustworthy recommendations from experts and will substantially enhance your knowledge of these conditions. The study tools and interactive exercises will provide the optimum environment to learn more about this subject, no matter where you are. With the help of the course's contents, the trials that some people have to overcome will become more visible. Enrol now and support those with ASD. Why choose this Autism Awareness Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This course is aimed at those who work in the UK Healthcare, Welfare and Education system. It is most appropriate for those likely to encounter Autism in their personal or expert lives. Course Content Module 1: Autism Spectrum Disorder (ASD) Autism Spectrum Disorder (ASD) 00:25:00 Module 2: Learning Difficulties Related to Autism Learning Difficulties Related to Autism 00:23:00 Module 3. Autism Diagnosis Autism Diagnosis 00:16:00 Module 4. Cognitive Approaches in Autism Cognitive Approaches in Autism 00:14:00 Module 5. Dealing with Autistic Individuals Dealing with Autistic Individuals 00:21:00 Module 6. Other Considerations for Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals 00:16:00 Module 7. Engagement in Autism Awareness Engagement in Autism Awareness 00:11:00 Mock Exam Mock Exam - Autism Awareness 00:20:00 Final Exam Final Exam - Autism Awareness 00:20:00 Recommended Materials Workbook - Autism Awareness 5 days, 22 hours Assignment Assignment - Autism Awareness 3 days, 23 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Autism Awareness
Delivered Online On Demand10 days
£25

Microsoft Access Databases Forms and Reports

4.7(160)

By Janets

Register on the Microsoft Access Databases Forms and Reports today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Microsoft Access Databases Forms and Reports is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Microsoft Access Databases Forms and Reports Autoforms 00:14:00 Form Wizard 00:09:00 Changing a form with design view 00:26:00 Adding controls to your form 00:21:00 Subforms 00:15:00 Using Autoreport to create a report 00:03:00 Using the Report Wizard to create a report 00:07:00 Changing a report in design view 00:11:00 Adding Calculations to your report 00:09:00 Adding Groups, Sorts and Totals to reports 00:16:00 Making labels with the Label Wizard 00:04:00 Form and Report Properties 00:06:00 Exporting a report to Excel 00:03:00 Creating a menu with the Switchboard Manager 00:17:00 Finalizing the Application 00:08:00 Assignment Assignment - Microsoft Access Databases Forms and Reports 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Microsoft Access Databases Forms and Reports
Delivered Online On Demand3 weeks
£25

Master in SEO Keyword Research

4.7(160)

By Janets

If you are struggling to get higher Google rankings, want more traffic to your website and keep it there, then this course comes to your rescue! This course is an ultimate guide to SEO keyword research and unveils the secrets to improve your site's ranking in 2019. In this course, you will discover how to find keywords by going through the step by step keyword research process, understand how to generate keyword ideas and determine the right keywords. This comprehensive course explains the techniques to analyze which keywords can produce the highest converting traffic and what keywords your audience can use to find your website. You will also learn to use keyword research tools that make your work faster and smoothly done. In addition, explore advanced keyword research tips and strategies that will surely assist you to beat your competitors and rank your website on the first page of Google. So, what are you thinking about! Let's get it started today! In just 1 Hours, 45 Minutes, you will: Classify different types of keywords and choose the most profitable and useful ones Use keyword research to gain higher interest from SEO Understand the commercial value of the keyword you target Create a keyword plan for your SEO campaign Become familiar with the keyword research tools Successfully grow your site's search engine traffic to unique visitors Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. This lesson is ideal for: Content Writers Freelancers Social Media Marketers Digital Marketers Copywriters Course Content Module: 01 Introduction FREE 00:02:00 Difference Between Short & Longtail Keywords 00:06:00 What Are Local Keywords 00:02:00 Research vs Buyer Keywords 00:06:00 Google Auto Complete Search Engine 00:02:00 Module: 02 Free Software Walkthrough 00:03:00 Using Keyword Planner 00:05:00 Keyword Planner Sorting 00:10:00 LongTail Pro Keyword Research 00:10:00 KW Finder Keyword Research 00:05:00 Free Keyword Search Volume Tool 00:01:00 Mouse Recorder 00:04:00 Module: 03 How to Deliver Keyword Research as a Freelancer 00:10:00 Optimize an Article 00:20:00 Optimize Readability 00:08:00 WordPress Permalink Settings 00:01:00 Yoast Real-Time Analysis for Any Site 00:02:00 Real-Time Ranking Case Study 00:08:00 Assignment Assignment - Master In SEO Keyword Research 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Master in SEO Keyword Research
Delivered Online On Demand3 days
£25

Telephone Skills Training

4.7(160)

By Janets

Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Telephone Skills Training
Delivered Online On Demand3 days
£25