51136 Courses

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

10 High-income & Passive Income Skills Courses - Learn the Skills to Earn More Money Are you looking to learn the skills that will help you earn more money? If so, then the 10 High-income & Passive Income Skills Courses is for you. This bundle course includes 10 in-depth courses that will teach you the skills you need to succeed in today's economy. The courses included in this bundle are: Course 01: Digital Marketing Learn how to use digital marketing to reach your target audience and grow your business. Course 02: Cryptocurrency Learn how to invest in cryptocurrency and make money from the blockchain revolution. Course 03: Copywriting Learn how to write persuasive copy that will sell your products or services. Course 04: ChatGPT Learn how to use ChatGPT to create chatbots that can automate your customer service and marketing. Course 05: Content Marketing Learn how to create content that attracts and engages your target audience. Course 06: SEO - Search Engine Optimisation for Business Learn how to optimize your website for search engines so that more people can find you online. Course 07: Power BI Learn how to use Power BI to analyze data and make better business decisions. Course 08: Microsoft Exce Learn how to use Microsoft Excel to create spreadsheets, charts, and graphs. Course 09: Graphic Design Learn how to use graphic design software to create professional-looking designs. Course 10: Data Analysis Learn how to use data analysis techniques to extract insights from data. Key Features CPD Accredited Free PDF Certificates Lifetime Access No Hidden Fees This bundle course is perfect for anyone who wants to learn the skills they need to earn more money. Whether you're looking to start a new career, grow your business, or simply make more money on the side, this course has something for you. The courses are taught by experienced instructors who are experts in their field. They will teach you the latest techniques and strategies so that you can start using these skills right away. The course is also self-paced, so you can learn at your own pace. You can take the courses in any order that you like, and you can access them from anywhere in the world. Learning Outcomes: By the end of this bundle course, you will be able to: Use digital marketing to reach your target audience and grow your business. Invest in cryptocurrency and make money from the blockchain revolution. Write persuasive copy that will sell your products or services. Use ChatGPT to create chatbots that can automate your customer service and marketing. Create content that attracts and engages your target audience. Optimize your website for search engines so that more people can find you online. Use Power BI to analyze data and make better business decisions. Use Microsoft Excel to create spreadsheets, charts, and graphs. Use graphic design software to create professional-looking designs. Use data analysis techniques to extract insights from data. If you're looking to learn the skills that will help you earn more money, then the 10 High-income & Passive Income Skills Courses is for you. Sign up today and start learning! CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to learn the skills they need to earn more money. This includes: Digital marketers Cryptocurrency investors Copywriters ChatGPT developers Content marketers SEO experts Power BI users Microsoft Excel users Graphic designers Data analysts Career path Data Analyst Graphic Designer Blockchain Developer Copywriter Content Marketing SEO Executive Certificates Certificate of completion Digital certificate - Included

Who is this course for? Mastering 3ds Max: Complete Basic to Advanced Training. Looking to learn 3D modelling and animation? Look no further than our comprehensive 3ds Max beginner course! Gain a strong foundation in 3ds Max and learn essential skills for creating stunning 3D models and visualizations. Check our Website Training Duration: 40 hours Method: 1-on1 Sessions and Customized Content. Schedule: Choose your preferred time slot between 9 am and 7 pm, Mon to Sat, tailored to fit your schedule. Course Title: 3ds Max and V-Ray Comprehensive Training Program (40 Hours) Course Overview: Dive deep into the world of 3D visualization and rendering with our intensive 3ds Max and V-Ray training program. Over the course of 40 hours, you'll master the fundamental concepts, advanced techniques, and practical applications of both 3ds Max and V-Ray, empowering you to create stunning, photorealistic visualizations for various industries. Course Outline: Module 1: Introduction to 3ds Max (8 hours) Understanding the 3ds Max interface and tools Basic 3D modeling techniques and workflows Material creation and texture mapping Lights and cameras setup for scenes Module 2: Advanced 3ds Max Techniques (8 hours) Character modeling and animation Particle systems and dynamics Advanced lighting and shading techniques Scene composition and camera animation Module 3: V-Ray Fundamentals (8 hours) Introduction to V-Ray rendering engine V-Ray materials and texture mapping Lighting with V-Ray lights and HDRI maps V-Ray camera settings and depth of field Module 4: Advanced V-Ray Rendering (8 hours) Global illumination and image-based lighting V-Ray proxies and instancing Advanced V-Ray shaders and displacement maps Render elements and post-production techniques Module 5: Architectural Visualization with V-Ray (8 hours) Interior and exterior scene setup Realistic materials for architectural elements Lighting strategies for different times of the day Creating lifelike environments and atmospheric effects Course Features: Hands-On Learning: Engage in practical exercises and real-world projects to reinforce your skills and knowledge. Industry-Standard Tools: Work with the latest versions of 3ds Max and V-Ray, widely used in the professional 3D visualization industry. Expert Instruction: Learn from certified trainers and industry professionals with extensive experience in 3D modeling and rendering. Project-Based Assessments: Apply learned techniques to comprehensive projects, receiving feedback and guidance to refine your skills. Flexible Learning: Choose between in-person and online sessions, accommodating various schedules and learning preferences. Upon completing this 40-hour course, you will be equipped with the expertise to create visually stunning 3D renderings and animations, making you proficient in both 3ds Max and V-Ray for a successful career in architectural visualization, gaming, film production, and more. Upon completion, participants will: Master 3ds Max & V-Ray: Acquire advanced skills in 3ds Max and V-Ray for creating realistic 3D visualizations. Expert in Architectural Visualization: Specialize in architectural visualization techniques, ideal for interior designers and architects. Project-Based Proficiency: Apply learned skills to real projects, developing a professional portfolio. Recommended Jobs: Architectural Visualization Artist 3D Animator Product Visualization Specialist Interior Designer VR Developer Freelance 3D Artist Game Environment Artist Visualization Consultant This training opens doors to diverse roles in architecture, gaming, design, and more. Duration: 40 Hours Focus: Master 3ds Max and V-Ray for advanced 3D visualizations and architectural rendering. Learning Format: One-on-One Training for personalized attention. Availability: Book your sessions Monday to Saturday, 9 am to 7 pm, tailored to your schedule. Outcome: Expertise in 3ds Max, V-Ray, and specialized architectural visualization skills. Practical Focus: Hands-on projects and real-world applications for skill reinforcement. Certification: Upon completion, receive a certificate showcasing your advanced 3D modeling and rendering skills. This one-on-one course offers tailored training sessions from Monday to Saturday, 9 am to 7 pm, ensuring personalized attention and flexibility to suit your schedule. Download 3ds max Ongoing Email Support: We offer continuous email assistance, ensuring your queries are promptly addressed even after the course completion. Comprehensive Resources: Access extensive handouts and valuable documents designed to reinforce your learning experience. Flexible Financial Options: Explore adaptable financial support options, including installment plans and assistance through job center plus and DWP. Reach out to us for specific details. Satisfaction Guarantee: Although it's highly improbable given our exceptional quality and skilled tutors, if you find dissatisfaction after your initial session, we will promptly address your concerns. If necessary, a refund may be provided (Terms and conditions apply). Optimized Software Experience: Receive guidance on optimizing your computer for enhanced software performance in applications like Autocad, 3ds Max, and Photoshop, whether you're on MAC or PC platforms. Industry Connections: Leverage our industry ties as we actively showcase your portfolio to potential employers. Many of our students have secured jobs through our recommendations, offering valuable career opportunities.

The innovative Communication Skills for Technical People Level 3 has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.  This popular Communication Skills for Technical People Level 3 has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Communication Skills for Technical People Level 3 course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The Communication Skills for Technical People Level 3 is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Communication Skills for Technical People Level 3 consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Communication Skills for Technical People Level 3 has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Communication Skills for Technical People Level 3 course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Communication Skills for Technical People Level 3 has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

Overview Boost your technical skills with electrical systems and earn the ability to run your own business or excel in a company's team. This Electrician Skills Complete Bundle course will deliver the expert training that you need to become a sought-after Electrical Technician with an excellent reputation. Thecourse does not only provide an in-depth overview of all practical knowledge regarding electrical components and the maintenance of them, but it also offers training for PAT testing, as well as crucial Health and Safety protocols. You will be fully trained in electrical repair work, know how to react in an accident, and attain recognition for your results. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Electrician Skills Complete Bundle. It is available to all students, of all academic backgrounds. Requirements Our Electrician Skills Complete Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 03:09:00 total length •Module 01: Introduction and Basics: 00:18:00 •Module 02: Electrical Units and Ohm's Laws: 00:20:00 •Module 03: Direct Current: 00:23:00 •Module 04: Alternating Current Basics: 00:22:00 •Module 05: Voltage and Resistance: 00:26:00 •Module 06: Capacitance and Capacitors: 00:22:00 •Module 07: Magnetism: 00:27:00 •Module 08: Safety Precautions: 00:31:00

Lean Six Sigma Green Belt Certification Program: On-Demand This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps

Inclusion Facilitation (IF) is an approach to enhancing the inclusion, in a mainstream community of any child or young person who is experiencing difficulties in the world because of disability, personal crisis or because of their challenging behaviour towards others. The IF approach works by mobilising the young person’s natural supports to provide support and engage with the person in difficulty. Inclusion Facilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Uniquely, the work is carried out under the close clinical supervision of a practicing psychologist. What is Inclusion Facilitation Work? ‘We do whatever it takes!’ Usually a Person Centred Planning event would be carried out using the PATHor MAP process – majoring on dreams and goal setting leading to precise action planning.  An experienced psychologist alongside the inclusion facilitator would carry out a PATH. A large graphic will be one of the outcomes of the meetings this is a great visual record and a shared memory of the event. This will also inform the priorities for the inclusion facilitation work Optionally following the PATH event a ‘scoping report’ is created outlining what Inclusion Facilitation could offer and highlighting what dreams and goals the individual has. The PATH is also provides a good opportunity for the Facilitator to meet the focus person in a comfortable positive environment. 12 weekly visits from the Inclusion Facilitator followed by 5 monthly visits is our preferred model but we can be flexible with the delivery of this input. This is just a guideline, however we have received good results using this time frame. After this intensive input the Inclusion Facilitator will hand over to the existing family, carers and PA team to carry on where he or she has left off. This transition time is planned from the outset. An experienced psychologist is there to support the facilitator at all times and will guide all work done by the inclusion facilitator.  Is this just Support work? No! This is proactive engagement – doing whatever is required. We are not just passively or reactively providing what is asked for – we are actively pursuing a good life for the individual. Our work is built on careful research around a person’s interests and what opportunities exist locally. We carry out community mapping.  We actively work to tackle an individual’s own resistance and reluctance to engage more socially. We actively engage with people in social settings that the individual attends to build bridges and connections – we are bridge builders. We build circles around a person. We create the conditions in which friendships can flourish. We have direct psychological supervision and support throughout. This work is short term and intense. Enjoy participating in a multimedia workshop that will challenge, entertain and reach for your emotions. Learning Objectives 1.To be able to understand the values and wider context of inclusion. 2.To be able to set up and run an ‘Inclusion Facilitation project to improve the life chances and connections of a child or young person. 3.To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour. Course Content The course answers the questions: What do you do with the child who is isolated by their aggression and anger, through being different, disabled or new to the school or community? Practically how do we go about including high profile children or young people? How can we help some children be friends? We will cover:  Inclusion values underpinning this work The Intentional Building of Relationships –‘Inclusion Facilitation’ work as an example Not doing it alone – The Importance of Teams in developing inclusive practice Practical setting up and running of IF work Lessons learned Stories of IF work

EnergyEdge course offers in-depth training on hydraulic fracturing. Learn about design, execution, and post-frac analysis. Enroll today!

The Microsoft Office Specialist (MOS) is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step