Our Advanced Customer Service Training equips professionals with the essential skills to provide exceptional service in high-pressure and diverse environments. This course covers key areas like effective communication, conflict resolution, empathy, and the integration of diversity and inclusion. Participants will learn how to anticipate customer needs, manage expectations, and deliver consistent service excellence. By the end of the course, learners will be prepared to enhance customer satisfaction and foster lasting relationships, ensuring every interaction is impactful and effective.
Advancement in Parkinson’s disease Physical therapy Aim's to The goal of for Parkinson's disease physical therapy is to enhance the overall quality of life for individuals living with the condition. By increasing physical activity, addressing movement disorders, and implementing targeted interventions, physical therapists empower their patients to live fuller, more independent lives. A well-designed advanced physical therapy exercise is the cornerstone of Parkinson's management. Physiotherapist work closely with individuals to establish routines that target mobility, flexibility, strength, and balance. These exercises not only help alleviate symptoms but also promote overall physical well-being Key Highlights of live webinar masterclass: Cutting-edge strategies for optimizing patient outcomes Practical insights into innovative therapies and interventions Case studies showcasing effective treatment protocols Learning Objective Participants will be able to define neuroplasticity , understand the basic principles underlying neuroplasticity for Parkinson’s disease Physical therapy. How brain continue to learn and adapt throughout life, even in neurodegenerative diseases like Parkinson’s disease. This objective will be fulfilled by in depth explanation of neuroplastic mechanisms and how Parkinson’s disease Physical therapy improve symptoms and function in patients. Participants will be able to identify various approaches such as exercises, cognitive training, and other physical therapy interventions in order to harness neuroplasticity and improve function in patients with Parkinson’s disease. Participants will be able to current available evidence supporting various Parkinson’s disease Physical therapy techniques in order to gain critical decision-making capacity. CPD Credit Hours: 1 Hour Who Should Enroll Neuro Physiotherapist Geriatric Physiotherapist Occupational Therapist Neuro Nurses Recourses 1-Month Access to Learning Resources Downloadable Course Material CPD Certificate Author Profile: Dr. Srishti Banerjee PT MPT ( Neurology) Dr. Srishti Banerjee is an accomplished physiotherapist with Masters in neurology. Her journey includes a BPT from Gujarat University, followed by an MPT in Neurology. She's held roles as a Consultant Physiotherapist and Lecturer. Dr. Banerjee is an author, contributing to a book on peripheral nerve lesions and a chapter on aquatic therapy. She's published original articles in various journals and explored topics like hamstring flexibility and the environmental impact of NSAIDs. Srishti is an online educator, offering MOOC courses on sustainable healthcare and shoulder dysfunction post-stroke. She shares her insights through blogs on neuroplasticity and preoperative physiotherapy. As an author, she's explored sleep disturbance in spinal cord injury patients and the impact of COVID-19 on the nervous system. She's also a one-page owner on Physiopedia. Through webinars, Srishti covers a wide range of topics, including mental health in physiotherapy and environmental sustainability. Her commitment to improving patient care and promoting sustainability in healthcare is evident in her work as an Assistant Professor LJ institute of Physiotherapy , LJ University. Course Instructor About Physiotherapy Online Physiotherapy Online is a physiotherapist-owned educational company with a vision to create an ensemble of international educators to cater to undergraduate, postgraduate physiotherapy students as well as post professionals who are keen to advance or refesh their existing knowledge in varied specialities. As every student has a unique approach to learning, we have therefore created a library of bite sized chapters which may be accessed as an individual module or a course as a whole; self study webinars; live workshops for those who would like to get an in-person hands on immersive experience and audio books for those on the go.
Level 1 Award in Basic Life Support (BLS) & Safe Use of an Automated External Defibrillator Begin your journey to becoming a lifesaver with our Level 1 Award in Basic Life Support (BLS) & Safe Use of an Automated External Defibrillator. Master the essentials of BLS, CPR, and AED use to respond effectively in emergencies. Learning Outcomes: Understand Basic Life Support (BLS) fundamentals. Perform Cardiopulmonary Resuscitation (CPR) correctly. Operate an Automated External Defibrillator (AED) safely. Respond to choking incidents with BLS techniques. Apply BLS skills confidently during emergencies. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Level 1 Award in Basic Life Support (BLS) & Safe Use of an Automated External Defibrillator: Basic Life Support (BLS) 101: Grasp the core principles and techniques of Basic Life Support (BLS) to provide initial care. Cardiopulmonary Resuscitation (CPR): Learn the life-saving technique of CPR to maintain blood circulation in emergency scenarios. Automated External Defibrillator (AED): Gain proficiency in the safe and effective use of AEDs for emergency cardiac events. Choking: Acquire the skills to assist choking individuals using BLS protocols. BLS During Emergencies: Prepare to implement BLS strategies swiftly and effectively during emergency situations.
Study session for professionals supporting someone with Huntington's disease. This study session is aimed at professionals supporting someone with Huntington's disease either at home or in a care setting and will give a general overview of Huntington's disease. We will cover topics such as: What is Huntington's disease? What are the symptoms? What might help when supporting someone who has Huntington's disease? There will be opportunities for questions. The session will take up to an hour and a half. For more information on what information we collect and how we use it when booking onto one of our events, please see our privacy policy on our website.
This course includes all you need to take back control of your life. This means that you can start to say Yes to the right things and No to the rest. And that means more time for what matters and less stress from what doesn't.
Supporting Women in Leadership Throughout The UK Our women in leadership course is specifically designed to target challenges and support women in developing their leadership and management careers. AWARD WINNING LEADERSHIP DEVELOPMENT PROGRAMME Discover Our Women in Construction Management Course The Power Within is dedicated to helping women in construction across England and Scotland achieve business success through our Motivational Intelligence framework. Motivational Intelligence is the third level of intelligence, and the science behind it has won a Nobel Prize. Our women leadership in construction course supports women by improving their motivation, self-belief, decision-making, and leadership skills. This programme is designed to help female business leaders adapt more quickly to their environment, handle adversity more effectively, take productive action, and thrive during times of change. Each is a vital skill needed in today’s ever-changing business environment. When completed, you’ll have the skills needed to make decisions more effectively that help your business grow, become more resilient, and take opportunities when others are stuck. "This course has completely changed my outlook on my responsibilities as a manager/leader. In 26 years with Pfizer, I have never participated in a programme that has as profoundly changed my perspective on my role, my responsibilities and my ability to positively impact my team." FEMALE DIRECTOR OF BUSINESS SERVICES, PFIZER LEADING WITH MOTIVATIONAL INTELLIGENCE What is our Women in Construction Course? In the past five years, we’ve supported thousands of business leaders and managers in nurturing the skills and mindset needed to achieve and exceed their business goals. The Power Within knows women are incredibly effective and consistent at applying our Motivational Intelligence techniques to their lives and business. Our women in construction management course is designed to give you the skills you need to take charge of your business and ensure constant growth while future-proofing your business. The training is perfect for women in construction who are managers or leaders looking to: Quickly Adapt Their Team to Change Effectively Mentor Every Team Member Improve Communication and Collaboration Gain More Buy-In to New Goals or Strategies Transform Their Team Culture Increase Initiative and Self-Motivation Across Their Team How We Help Women in the Construction Industry Our course focuses on imparting fundamental skills, tactical best practices, and powerful insights into the human side of the business. You’ll be provided with valuable knowledge needed to be successful leaders and managers of all levels. We’ll focus on addressing the challenges new businesses around the world face, like leading teams and developing businesses in turbulent and transitional times as well as overcoming the challenges of being women in the construction industry. Throughout the course, particular emphasis is given to helping leaders raise motivational intelligence and foster a growth mindset within their team. LEADING WITH MOTIVATIONAL INTELLIGENCE Our Leading with Motivational Intelligence (MQ) Executive Diploma Programme is specifically designed to help participants create the “complete game” of leadership and management. Leveraged by more than 40% of the largest Fortune 500 companies and implemented around the world, the Leading with Motivational Intelligence (MQ) consistently receives a participant buy-in rate in excess of 97%. However, the most important statistic is: 12 months after completing the course more than 93% of participants continue to use the skills and techniques taught on a daily basis. SQA APPROVED EXECUTIVE DIPLOMA What Skills Do We Help Women in Construction Develop? The skills we teach through our women in construction management courses are delivered through seven modularised sessions, each between three and three-and-a-half hours per session, with all sessions starting at 9:30 am via Zoom. An additional two hours per week is spent working on the online training assignments and leadership development plan. Each session will provide the education and information needed to establish yourself in your business. Here is more information regarding each session and the skills taught: SESSION 1: SELF-LEADERSHIP & THE SECRET TO PERSONAL SUCCESS Our first module is focused on setting course expectations and creating the right environment for learning. We’ll introduce the format and logistics, then discuss leading through turbulent times and how we can take control of ourselves, our thoughts, and our actions to lead growth. There is also a discussion on adult learning techniques and how leaders can leverage them to improve the effectiveness of their teams. We’ll also explore how turbulence and transition have changed how we manage and lead our teams. SESSION 2: THE ROLE OF INTELLIGENCE WHEN LEADING In this session, we’ll discuss the three levels of human intelligence and show how they each play in an individual’s performance and behaviors. Through two distinct mindsets, you’ll be shown how an individual’s motivational intelligence ultimately influences their emotional intelligence and intelligence quotient (IQ). Depending on which mindset a person operates under ultimately dictates their view of themselves, opportunities, and the work at which they will allow themselves to succeed. Finally, we’ll discuss switching your team to a growth mindset. SESSION 3: THE PILLARS OF HUMAN PERFORMANCE Completing this session will allow you to deconstruct the components that create a motivational intelligence growth mindset. Through discussion, you’ll see how most organizational challenges can be directly tied back to lapses in these components. We’ll review the leaders who’ve had the most significant influence on the meeting participants and shows the commonalities that make these leaders stand out. Lastly, we’ll introduce terminology, tools, and techniques that leaders can leverage to better coach and mentor their team. SESSION 4: MANAGEMENT VERSUS LEADERSHIP: THE TWO CRITICAL AND CO-DEPENDENT SKILLSETS FOR CREATING TEAM SUCCESS We’ll discuss the difference between a manager’s and a leader’s focus. The discussion focuses on the two most common management mistakes and how they undermine team culture and individual performance. The final debate focuses on the five critical best practices of excellent management, including clearly defining and communicating goals, creating alignment and buy-in, setting proper expectations, monitoring performance, and recognizing and rewarding performance. Our final portion will work to define what management is. Session 5: Exploring and Defining Leadership: Dispelling the Myths that Surround It Session 5 strives to define leadership. Building on this definition is a follow-up discussion regarding how people develop their leadership abilities. We’ll explore the underpinnings of what creates a successful leader. It also includes the importance of asking questions and active listening. We’ll review the five behavioral characteristics associated with motivational intelligence and how leaders can assess the relative strengths or weaknesses of the characteristics within their team. Lastly, we’ll explore great leaders’ five critical best practices, including communicating a compelling vision, modeling the correct behaviors, establishing a team culture anchored in responsibility, consistently building team confidence and self-esteem, and proactively coaching and mentoring. SESSION 6: BUILDING A LEADERSHIP TOOLBOX FOSTERING ADAPTABILITY, RESILIENCE, AND COURAGE We’ll provide information regarding tools and techniques that leaders can utilize to foster greater accountability and ownership win their teams. The Power Within will explore self-esteem’s critical role in the relative strength or weakness of a person’s motivational intelligence and adaptability in life. We’ll discuss how self-esteem has formed and how it will influence how a person interprets feedback in life. Lastly, we’ll explore levels of self-esteem and the associated behaviors of each. SESSION 7: HELPING EMPLOYEES DEVELOP A HEALTHY PERSPECTIVE AND RESILIENT ATTITUDE During the final session, we’ll explore self-esteem’s critical role in the relative strength or weakness of a person’s motivational intelligence and adaptability in life. We’ll talk about how self-esteem is formed and how it influences how a person interprets feedback. Finally, we’ll explore levels of self-esteem and the behaviors of each and the influence of comfort zones, and the tools that leaders can use to help people escape the fear of change. Our Course Leaders The Power Within was founded by husband and wife team James and Enas Fleming, to inspire people worldwide to think bigger, be better, and achieve more. They both work on a personal level with individuals, businesses, and organisations to help them create leaders and build environments where they can thrive. James and Enas challenge the limits with the Motivational Intelligence formula to help you broaden your perspective and create a future on your terms. Here is more about your course instructors: James Fleming James Fleming – James Fleming, the co-creator of The Power Within. He wanted to inspire people around the world to think better, be better, and achieve more. James believes everyone can do whatever they set their minds to. Founding The Power Within allowed James to turn that deep knowledge into a business that helps others think bigger, better, and achieve more daily. He strives to give leaders the tools and knowledge to achieve their full potential while increasing their self-confidence and self-belief through the Motivational Intelligence Revolution. James wants to support today’s businesses to become tomorrow’s leaders. Mari Steyn Mari is the go-to person for building self-esteem, offering new perspectives and stepping up in Life. With an endless abundance of excitement and love for all people, combined with degrees in Psychology, Knowledge and Information Management and is a Master NLP and Transformation Coach and International NLP and Coaching Trainer and Executive Coach, Mari offers an attractive, fresh, expert approach to Emotional Freedom, Motivational Intelligence, Leadership Development and ReWriting your Story. We undoubtedly have the power within to alchemize ourselves and any situation! Seeing the light go on in someone’s eyes is my ultimate joy. Take Charge with Our Women in Construction Course The Power Within is a Motivational Intelligence company dedicated to helping businesses and leaders become more accountable, resilient, adaptable, and capable of handling all challenges, regardless of the complexity. Our women in construction management course build upon best practices, strategic insights, and lessons learned over three decades of building leadership universities for Fortune 500 companies. Throughout the course, emphasis is given to helping leaders raise their motivational intelligence and foster a growth mindset within their team. You’ll gain the skills you need to successfully lead your team and overcome adversity while ensuring your company is profitable. To learn more about our course or to register, reach out today.
Unlock the keys to a productive and thriving workplace with our comprehensive course on 'Tardiness and Absenteeism: Managing Employee Attendance Effectively.' Explore strategies, legal considerations, and technology tools to curb absenteeism, foster a culture of accountability, and enhance overall workforce well-being. Elevate your HR skills with insights into causes, effects, and proactive prevention measures. Join us to transform your organization into a hub of productivity and employee satisfaction.
Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"? This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One An Introduction to Negotiation Assessment of your current sales and negotiation strengths and improvement areas What is negotiation? Identifying objectives and all factors affecting negotiation The negotiation model - the four stages Module Two The Preparation Stage The significance of preparation and why we need to prepare What do you need to prepare? Preparing a set of objectives: yours and theirs Understanding constants and variables Researching the other party Creating a "win-win" situation Preparing yourself for possible set-backs and objections Module Three The Discussion Stage The importance of rapport building Opening the negotiation The power of effective questioning techniques Improving your listening skills Controlling emotions Spotting the signs - non-verbal communication and voice clues Module Four The Proposing Stage Stating your opening position Responding to offers How to deal effectively with adjournments Module Five The Bargaining and Closing Stage Making concessions - the techniques Adopting key bargaining skills Dealing with objections and underhand tactics Closing techniques Confirming the agreement Creating long term, lasting commitment Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.
Identifying, attracting and shortlisting candidates for the recruitment process to fulfil the requirements of the business brief.
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about electric circuits Understand the core competencies and principles of electric circuits Explore the various areas of electric circuits Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert electrical engineer Overview Master the skills you need to propel your career forward in electric circuits. This course will equip you with the essential knowledge and skillset that will make you a confident electrical engineer and take your career to the next level. This comprehensive early years teaching course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this early years teaching course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective electric circuits practice and equip you with the essential skills, confidence and competence to assist you in the electric circuits industry. You'll gain a solid understanding of the core competencies required to drive a successful career in electric circuits. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for electrical engineer or for people who are aspiring to specialise in electric circuits. Enrol in this early years teaching course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive early years teaching course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this electric circuits can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This early years teaching course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This early years teaching course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This early years teaching course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Basic Concepts What Is an Electric Circuit 00:02:00 System of Units 00:06:00 What Is an Electric Charge 00:05:00 What Is an Electric Current 00:08:00 Example 1 00:01:00 Example 2 00:02:00 Example 3 00:02:00 What Is Voltage 00:07:00 What Is Power 00:06:00 What Is Energy 00:03:00 Example 4 00:02:00 Example 5 00:02:00 Dependent and Independent Sources 00:07:00 Example 6 Part 1 00:03:00 Example 6 Part 2 00:01:00 Application 1 Cathode Ray Tube 00:03:00 Example 7 00:04:00 Application 2 Electricity Bills 00:02:00 Basic Laws Introduction to Basic Laws 00:01:00 Definition of Resistance 00:06:00 Ohm's Law 00:02:00 Types of Resistances 00:05:00 Open and Short Circuit 00:05:00 Definition of Conductance 00:04:00 Example 1 00:01:00 Example 2 00:03:00 Example 3 00:03:00 Branch, Node and Loops 00:07:00 Series and Parallel Connection 00:03:00 KCL 00:03:00 KVL 00:03:00 Example 4 00:04:00 Example 5 00:02:00 Example 6 00:05:00 Series Resistors and Voltage Division 00:07:00 Parallel Resistors and Current Division 00:11:00 Analogy between Resistance and Conductance 00:06:00 Example 7 00:03:00 Example 8 00:04:00 Introduction to Delta-Wye Transformation 00:05:00 Delta to Wye Transformation 00:05:00 Wye to Delta Transformation 00:06:00 Example 9 00:02:00 Example 10 00:15:00 Application Lighting Bulbs 00:03:00 Example 11 00:05:00 Methods of Analysis Introduction to Methods of Analysis 00:01:00 Nodal Analysis with No Voltage Source 00:14:00 Example 1 00:05:00 Cramer's Method 00:04:00 Nodal Analysis with Voltage Source 00:06:00 Example 2 00:05:00 Example 3 00:12:00 Mesh Analysis with No Current Source 00:10:00 Example 4 00:03:00 Example 5 00:06:00 Mesh Analysis with Current Source 00:06:00 Example 6 00:07:00 Nodal Vs Mesh Analysis 00:04:00 Application DC Transistor 00:04:00 Example 7 00:04:00 Circuit Theorems Introduction to Circuit Theorems 00:02:00 Linearity of Circuit 00:07:00 Example 1 00:03:00 Superposition Theorem 00:07:00 Example 2 00:04:00 Example 3 00:06:00 Source Transformation 00:07:00 Example 4 00:05:00 Example 5 00:03:00 Thevenin Theorem 00:09:00 Example 6 00:06:00 Example 7 00:05:00 Norton's Theorem 00:05:00 Example 8 00:03:00 Example 9 00:05:00 Maximum Power Transfer 00:04:00 Example 10 00:03:00 Resistance Measurement 00:05:00 Example 11 00:01:00 Example 12 00:04:00 Summary 00:04:00 Operational Amplifiers Introduction to Operational Amplifiers 00:03:00 Construction of Operational Amplifiers 00:07:00 Equivalent Circuit of non Ideal Op Amp 00:09:00 Vo Vs Vd Relation Curve 00:03:00 Example 1 00:09:00 Ideal Op Amp 00:07:00 Example 2 00:04:00 Inverting Amplifier 00:05:00 Example 3 00:02:00 Example 4 00:02:00 Non Inverting Amplifier 00:08:00 Example 5 00:03:00 Summing Amplifier 00:04:00 Example 6 00:02:00 Difference amplifier 00:05:00 Example 7 00:07:00 Cascaded Op Amp Circuits 00:06:00 Example 8 00:04:00 Application Digital to Analog Converter 00:05:00 Example 9 00:04:00 Instrumentation Amplifiers 00:05:00 Example 10 00:01:00 Summary 00:04:00 Capacitors and Inductors Introduction to Capacitors and Inductors 00:02:00 Capacitor 00:06:00 Capacitance 00:02:00 Voltage-Current Relation in Capacitor 00:03:00 Energy Stored in Capacitor 00:06:00 DC Voltage and Practical Capacitor 00:02:00 Example 1 00:01:00 Example 2 00:01:00 Example 3 00:04:00 Equivalent Capacitance of Parallel Capacitors 00:02:00 Equivalent Capacitance of Series Capacitors 00:03:00 Example 4 00:02:00 Definition of Inductors 00:06:00 Definition of Inductance 00:03:00 Voltage-Current Relation in Inductor 00:03:00 Power and Energy Stored in Inductor 00:02:00 DC Source and Inductor 00:03:00 Example 5 00:02:00 Series Inductors 00:03:00 Parallel Inductors 00:03:00 Small Summary to 3 Basic Elements 00:02:00 Example 6 00:01:00 Example 7 00:04:00 Application Integrator 00:04:00 Example 8 00:03:00 Application Differentiator 00:02:00 Example 9 00:06:00 Summary 00:04:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00