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26043 Courses

Introduction to Quantum Human Design™ by Dr. Karen Curry Parker

By Mags O'Brien

Book Your Place Now for This Unique Opportunity to Learn LIVE From the Founder Of Quantum Human Design™ Dr. Karen Curry Parker Introduction to Quantum Human Design™ by Dr. Karen Curry Parker nr Glastonbury. UK Join us for an exciting in-person event where you'll dive into the fascinating world of Quantum Human Design™ with renowned International Teacher and Author Dr. Karen Curry Parker. Discover how this revolutionary system can unlock your true potential and help you align with your unique life purpose. Date: Friday 5th April 2024 - 9 am til 12:30 pm Location: EarthSpirit Centre, Peak Lane, Compton Dundon, Somerton, UK 5 miles from Glastonbury Centre. In this engaging workshop, Karen will guide you through the fundamentals of Quantum Human Design™, providing valuable insights into your energy type, strategy, and authority. Learn how to navigate life's challenges and make decisions that align with your authentic self. You'll Learn About: ★ Quantum Creativity ★ Quantum Human Design™ beginnings ★ The 5 Quantum Energy Types ★ The 6 Quantum Lines of the Profiles ★ How Emotional Themes impact communication ★ Your Aura Type and how to activate the archetypal codes that can enhance your ability to stay in a state of coherence and expand your aura. ★ Strategy and Authority Spaces are limited, so secure your spot today! Warm drinks will be provided at the workshop. Free Parking Quantum Human Design will give you the words – the story – of Who You Truly Are. If you’re going to create an authentic life – a life that is yours – you’ve got to start with knowing Who You Are and what you need to do to start living the story you were born to live. Your personal Quantum Human Design™ Chart can reveal your strengths, weaknesses, and, perhaps most importantly, your potential. It helps you prepare for repetitive difficulties that you might encounter throughout your life and embrace the opportunity to grow as you understand your personal Human Design Strategy.

Introduction to Quantum Human Design™ by Dr. Karen Curry Parker
Delivered In-PersonFlexible Dates
£97

Understanding Property – 2 day course

By Property Overview Ltd

A course for those lacking a property-specific education or requiring a broader perspective. About Who Could Benefit?   A 2-day dynamic course providing a solid knowledge foundation explaining the property industry. The course is for those who work with property clients or those who work in property and lack formalised property training or have a one-sided background. This course is available in-house on demand. The on-line course suits those new to property as well as those who have worked in the industry for many years looking to dot the is and cross the ts, as well as broaden their knowledge base and understanding. We have taught across the ranges of age and seniority. A senior practitioner teaches from their real-life experience using captivating examples and anecdotes. We bring theory to life! A shorter, more general curriculum of just 1 day is available (see Introduction to Property). Both courses are available to be taught in-house as well. Trainer: Kaushik Shah Modules Understanding Property (2 day course) This course provide a captivating overview of the property industry and teaches foundation knowledge in just 2 days. We tackle lots of jargon along the way in a very engaging manner. This course provides a solid grounding in a great many aspects of the real estate industry. Day 1 provides foundation and leasing knowledge. We look at how companies design, build and lease-up, what drives trends and property cycles, and how things are changing within the industry. In day 2 we concentrate on the investment side and look at how companies finance, service, value and invest in real estate as well as the how and why of companies and individuals investing in certain types. We also delve into how residential, retail, offices, industrial and other asset types differ, including across countries. The course explains the lettings and investment aspects, how it all fits together and how things work. All is explained in context with lots of examples so delegates can relate it to their own job. This course enables you to understand what your colleagues and clients do, what they want and the jargon they use. Real-life case studies on both days tie everything back together. See below for a brief overview of content. For full course content click the ‘see content’ button below Day 1: Foundation & leasing knowledge • Property needs occupiers to thrive • Asset types • Insight into real market drivers & dynamics • Asset-specific considerations • Traditional property job roles demystified • The Property Industry is Changing • ESG – Overview, frameworks, tools, regulation, overlaps & jargon • Property Jargon • The letting process • How lease events differ by property type • Case Study Day 2: real estate investment • How letting income translates into investment value • Valuations explained • Investment Jargon • Understanding Investors • Where does property fit in as an investment amongst other asset classes? • Why invest in property? • Routes to CRE investment – investment options and fund names unpicked • Risks • Investment fund structuring • Case study To book this course or enquire about the next course date, please email kaushik@propertyoverview.co.uk or fill in our booking form Next Date Available: Tue 18 + Wed 19 June 2024 | Location: London or on-lineIn-house course ‘Introduction to Property’ Tailor-made foundation knowledge course for those working in property or with property clients. The course is designed by a senior practitioner with hands-on experience who understands what clients want. An extensive selection of course modules exist (check out the content of the 2-day course) and content can be created, added to or abbreviated as required, or worked around your business product. See content Pricing Find the best price.   Property Overview offers competitively priced on-line training courses with unique practitioner-led content. Applied, relevant content leads to greater impact and value-for-money. Pricing below is shown for on-line public courses for individual bookings, and for on-line in-house courses. For bookings of 4 or more staff an in-house course is recommended, also as the content can be tailored around your needs and your products or services. To book one or two individual places please fill in the booking form, otherwise email kaushik@propertyoverview.co.uk Understanding Property (2 day course) £1,150 + VAT • Per Person at a public course + UK VAT where applicable• Course also available to be taught in-house• Prices upon application for courses taught abroad face-to-face.• Available as on-line course across the world at no extra cost.In-house course ‘Introduction to Property’ £3,025 for 8 hrs, £4,240 for 1.5 days £5,335 for 2 days • UK VAT @ 20% where applicable• Includes up to 6 attendees, surcharge at £60 per day or £62.5 per 1.5 days per additional attendee + VAT• Modules can run across several days on-line, fitting into diaries better• Prices upon application for f2f courses taught abroad

Understanding Property – 2 day course
Delivered Online & In-PersonFlexible Dates
£1,150 to £5,335

Motivational Interviewing for Hoarding Behaviour

5.0(8)

By HoardingUK

Key Components Case study work (throughout) Introduction to Motivational Interviewing MI Strategies Facilitating Behaviour Change Care Act 2014 Cognitive Behavioural interventions Outcomes are policy and practice tools as well as an action plan

Motivational Interviewing for Hoarding Behaviour
Delivered Online + more
FREE to £95

Introduction to Data Analysis at QLS Level 3

4.5(3)

By Studyhub UK

Dive into the intricate world of data and uncover its mysteries with our 'Introduction to Data Analysis at QLS Level 3' course. As the adage goes, 'In God we trust, all others bring data'. This comprehensive course is tailored to make you fluent in the language of numbers and patterns. From understanding the voice of the process to exploring tools for data interpretation and mastering chart varieties like Pareto and Histogram, this curriculum is a bridge between raw data and actionable insights. Learning Outcomes Gain a foundational understanding of process management and its principles. Develop proficiency in using various analytical tools and charts. Understand and interpret data variations for actionable insights. Master techniques for presenting performance data efficiently. Learn strategies to address data variations and drive improvement. Why choose this Introduction to Data Analysis at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Introduction to Data Analysis at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Introduction to Data Analysis at QLS Level 3 course for? Aspiring data analysts looking for a foundational course. Managers keen on using data to enhance business processes. Professionals aiming to integrate data-driven decision-making in their roles. Teams looking to streamline operations through data. Students considering a future in data analysis or related fields. Career path Data Analyst: £25,000 - £40,000 Business Intelligence Analyst: £30,000 - £50,000 Process Manager: £35,000 - £55,000 Performance Data Presenter: £28,000 - £45,000 Quality Control Specialist: £27,000 - £43,000 Operational Improvement Manager: £38,000 - £60,000 Prerequisites This Introduction to Data Analysis at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Data Analysis at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Introduction to Data Analysis Module 01: Introduction 00:02:00 Module 02: Agenda and Principles of Process Management 00:06:00 Module 03: The Voice of the Process 00:05:00 Module 04: Working as One Team for Improvement 00:04:00 Module 05: Exercise: The Voice of the Customer 00:03:00 Module 06: Tools for Data Analysis 00:07:00 Module 07: The Pareto Chart 00:03:00 Module 08: The Histogram 00:03:00 Module 09: The Run Chart 00:04:00 Module 10: Exercise: Presenting Performance Data 00:05:00 Module 11: Understanding Variation 00:06:00 Module 12: The Control Chart 00:06:00 Module 13: Control Chart Example 00:04:00 Module 14: Control Chart Special Cases 00:06:00 Module 15: Interpreting the Control Chart 00:10:00 Module 16: Control Chart Exercise 00:07:00 Module 17: Strategies to Deal with Variation 00:06:00 Module 18: Using Data to Drive Improvement 00:14:00 Module 19: A Structure for Performance Measurement 00:06:00 Module 20: Data Analysis Exercise 00:06:00 Module 21: Course Project 00:03:00 Module 22: Test your Understanding 00:17:00 Additional Resources Resources - Introduction to Data Analysis 00:00:00 Mock Exam Mock Exam - Introduction to Data Analysis at QLS Level 3 00:20:00 Final Exam Final Exam - Introduction to Data Analysis at QLS Level 3 00:20:00 Assignment Assignment - Introduction to Data Analysis at QLS Level 3 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Introduction to Data Analysis at QLS Level 3
Delivered Online On Demand2 hours 53 minutes
£10.99

Professional Certificate Course in Introduction to Requirements Management in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Introduction to Requirements Management provides a comprehensive overview of fundamental concepts, including the definition and significance of Requirements Management. Participants will gain insights into the intricacies of requirement management processes, understand the critical importance of effective stakeholder management in gathering requirements, and explore the relationship between requirement gathering and strategic project planning. Through targeted modules, learners will also identify key elements of high-quality requirements, grasp diverse types of requirements in project management, and appreciate the pivotal role of requirement management in ensuring project success. After the successful completion of the course, you will be able to learn about the following: Definition and Explanation of Requirements Management Explain the process of requirement management. Explain importance of requirement management Identify the key elements of a good requirement Discuss the different types of requirements in project management. Explain the importance of stakeholder management in requirement gathering Understand the relationship between requirement gathering and project planning This Professional Certificate Course in Introduction to Requirements Management offers a comprehensive understanding of the fundamentals, encompassing the definition and importance of Requirements Management, key elements of effective requirements, diverse requirement types, stakeholder management significance, and the integral connection between requirement gathering and project planning. Participants will gain essential insights into the entire requirement management process, ensuring a solid foundation for successful project implementation. This Professional Certificate Course in Introduction to Requirements Management provides a comprehensive foundation, covering the definition and process of requirements management, emphasizing the importance of stakeholder engagement, and equipping participants with the skills to identify key elements of good requirements, discuss various types, and understand the pivotal link between requirement gathering and effective project planning. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Requirement Management Self-paced pre-recorded learning content on this topic. Introduction To Requirements Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Project Managers Business Analysts Software Developers System Analysts Quality Assurance Professionals Product Managers Stakeholders involved in Project Planning Anyone Seeking a Foundation in Requirements Management Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Introduction to Requirements Management in London 2024
Delivered Online On Demand14 days
£31

Professional Certificate Course in Introduction to Commercial Banks in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of the Introduction to Commercial Banks course is to provide students with a foundational understanding of commercial banking operations and their role in the economy. The course will equip students with the knowledge and skills to evaluate the risks and opportunities associated with banking, as well as the regulatory framework that governs banks. After the successful completion of the course, you will be able to learn about the following, Identify types of commercial banks and their roles. Analyze the evolution of commercial banks. Evaluate services provided by commercial banks. Assess the relationship between commercial banks and competitors. Evaluate the impact of key trends on banks. Explain the functions of central banks. Compare central banks and commercial banks. Analyze the concept of Central Bank Digital Currency (CBDC). Evaluate the role of commercial banks in CBDCs. Recognize the significance of commercial banks. The Introduction to Commercial Banks course provides an overview of the role of commercial banks in the economy, including their functions, products, and services. Students will learn about the regulatory environment that governs banks, as well as the risks and opportunities involved in banking operations. By the end of the course, students will have a comprehensive understanding of how commercial banks operate and their impact on the financial system. Introduction to Commercial Banks is a comprehensive course designed to provide an understanding of the role and function of commercial banks in the financial system. The course covers the basics of banking, including the types of commercial banks, their operations, and their regulatory framework. Students will gain practical knowledge of banking practices, such as loans, deposits, and investment management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Commercial Banks Self-paced pre-recorded learning content on this topic. Introduction to Commercial Banks Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Bank Teller Personal Banker Loan Officer Credit Analyst Commercial Bank Manager Investment Banker Treasury Analyst Financial Consultant Risk Manager Compliance Officer. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Introduction to Commercial Banks in London 2024
Delivered Online On Demand14 days
£31

Driver CPC - 1 Day Periodic 7 Hour Course - Manual Handling / Safe Loading of Vehicles - ONLINE

By Total Compliance

Our comprehensive online course offers a deep dive into Urban and Rural Driving and Manual Handling. Whether you're a seasoned driver or just starting out, this training will equip you with essential knowledge and skills to navigate various road conditions safely and efficiently. Manual Handling Training Content: Course introduction, objectives, and expectations. Navigating urban and rural environments. Recognising road signs, hazards, and protecting vulnerable road users. Route planning, stress management, and safe driving practices. Safe Loading of Vehicles: Acquire essential knowledge and practical skills for securing loads effectively, preventing accidents, and complying with road safety regulations. Invest in your professional development and become a safer, more compliant driver.

Driver CPC - 1 Day Periodic 7 Hour Course - Manual Handling / Safe Loading of Vehicles - ONLINE
Delivered Online
£69.95

Cyber security for engineers

5.0(3)

By Systems & Network Training

Cyber security training course description This cyber security course focusses on the network side of security. Technologies rather than specific products are studied focussing around the protection of networks using firewalls and VPNs. What will you learn Describe: - Basic security attacks - RADIUS - SSL - VPNs Deploy firewalls and secure networks Explain how the various technologies involved in an IP VPN work. Describe and implement: - L2TP - IPsec - SSL - MPLS, L3, VPNs. Cyber security training course details Who will benefit: Anyone working in the security field. Prerequisites: TCP/IP foundation for engineers Duration 5 days Cyber security training course contents Security review Denial of service, DDOS, data manipulation, data theft, data destruction, security checklists, incident response. Security exploits IP spoofing, SYN attacks, hijacking, reflectors and amplification, keeping up to date with new threats. Hands on port scanning, use a 'hacking' tool. Client and Server security Windows, Linux, Log files, syslogd, accounts, data security. Hands on Server hardening. Firewall introduction What is a firewall? Firewall benefits, concepts. HAnds on launching various attacks on a target. Firewall types Packet filtering, SPI, Proxy, Personal. Software firewalls, hardware firewalls. Firewall products. Hands on Simple personal firewall configuration. Packet filtering firewalls Things to filter in the IP header, stateless vs. stateful filtering. ACLs. Advantages of packet filtering. Hands on Configuring packet filtering firewalls. Stateful packet filtering Stateful algorithms, packet-by-packet inspection, application content filtering, tracks, special handling (fragments, IP options), sessions with TCP and UDP. Firewall hacking detection: SYN attacks, SSL, SSH interception. Hands on SPI firewalls. Proxy firewalls Circuit level, application level, SOCKS. Proxy firewall plusses and minuses. Hands on Proxy firewalls. Firewall architectures Small office, enterprise, service provider, what is a DMZ? DMZ architectures, bastion hosts, multi DMZ. Virtual firewalls, transparent firewalls. Dual firewall design, high availability, load balancing, VRRP. Hands on Resilient firewall architecture. Testing firewalls Configuration checklist, testing procedure, monitoring firewalls, logging, syslog. Hands on Testing firewalls. Encryption Encryption keys, Encryption strengths, Secret key vs Public key, algorithms, systems, SSL, SSH, Public Key Infrastructures. Hands on Password cracking. Authentication Types of authentication, Securid, Biometrics, PGP, Digital certificates, X.509 v3, Certificate authorities, CRLs, RADIUS. Hands on Using certificates. VPN overview What is a VPN? What is an IP VPN? VPNs vs. Private Data Networks, Internet VPNs, Intranet VPNs, Remote access VPNs, Site to site VPNs, VPN benefits and disadvantages. VPN Tunnelling VPN components, VPN tunnels, tunnel sources, tunnel end points, tunnelling topologies, tunnelling protocols, which tunnelling protocol? Requirements of tunnels. L2TP Overview, components, how it works, security, packet authentication, L2TP/IPsec, L2TP/PPP, L2 vs L3 tunnelling. Hands on Implementing a L2TP tunnel. IPsec AH, HMAC, ESP, transport and tunnel modes, Security Association, encryption and authentication algorithms, manual vs automated key exchange, NAT and other issues. Hands on Implementing an IPsec VPN. SSL VPNs Layer 4 VPNs, advantages, disadvantages. SSL. TLS. TLS negotiation, TLS authentication. TLS and certificates. Hands on Implementing a SSL VPN. MPLS VPNs Introduction to MPLS, why use MPLS, Headers, architecture, label switching, LDP, MPLS VPNs, L2 versus L3 VPNs. Point to point versus multipoint MPLS VPNs. MBGP and VRFs and their use in MPLS VPNs. Hands on Implementing a MPLS L3 VPN. Penetration testing Hacking webservers, web applications, Wireless networks and mobile platforms. Concepts, threats, methodology. Hands on Hacking tools and countermeasures.

Cyber security for engineers
Delivered in Internationally or OnlineFlexible Dates
£3,697

Description A short online e-learning primer aimed as an introductory overview for those encountering Client Money and Client Assets for the first time, and for those working in firms that do not hold or control client money or safe custody assets as part of their business. Training Duration This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace. Training Method The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time. At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion upon completion of all units. Accreditation and CPD Recognition This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution. The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 2 CPD Units that approve education in financial regulation, such as the FCA. The course may be also approved for CPD Units by institutions which approve general financial training, such as the CISI. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 365 days.

CASS Introduction-2023
Delivered Online On Demand
£60

Introduction to Environmental Engineering

By Xpert Learning

About Course Environmental Engineering: A Career-Launching Course Are you passionate about protecting the environment? Do you want to make a difference in the world? If so, then environmental engineering is the perfect career for you. This online course will teach you the fundamentals of environmental engineering, from water and wastewater treatment to air pollution control and solid waste management. You will learn how to apply these principles to solve real-world problems, such as developing sustainable water systems, reducing air pollution, and managing hazardous waste. The course is developed by experienced environmental engineers who are passionate about their work. Their knowledge and expertise will help you develop the skills you need to succeed in this exciting field. Upon completion of this course, you will be well-prepared for a career in environmental engineering. You will have the knowledge and skills you need to design, implement, and manage environmental systems that protect our planet. Enroll today and start your journey to a more sustainable future! Here are some of the benefits of taking this course: Learn from experienced environmental engineers Gain the skills and knowledge you need for a career in environmental engineering Apply your knowledge to real-world problems Get hands-on experience with environmental engineering projects Network with other students and professionals in the field If you are interested in a career in environmental engineering, then this course is for you. Enroll today and start your journey to a more sustainable future! What Will You Learn? Understand the fundamentals of environmental engineering. This includes the basic principles of engineering, chemistry, and biology as they apply to environmental problems. Apply environmental engineering principles to solve real-world problems. This includes designing, implementing, and managing environmental systems such as water treatment plants, air pollution control systems, and solid waste management facilities. Communicate effectively about environmental issues. This includes being able to write reports, give presentations, and work with stakeholders to solve environmental problems. Work effectively in multidisciplinary teams. Environmental engineering problems often require the expertise of engineers, scientists, and other professionals. This course will teach you how to work effectively with others to solve these problems. Demonstrate professional and ethical behavior. As an environmental engineer, you will be responsible for protecting the health and safety of the public. This course will teach you the importance of professional and ethical behavior in environmental engineering. Course Content Introduction to Environmental Engineering Introduction to Environmental Engineering Environmental Chemistry and Microbiology Environmental Chemistry and Microbiology Water and Wastewater Treatment Water and Wastewater Treatment Air Pollution Control Air Pollution Control Solid Waste Management Solid Waste Management A course by Xpert Learning RequirementsBasic understanding of Chemistry and Biology. Audience Environmental Engineering Students Civil Engineering Students Individuals who have interest in Environmental Engineering Audience Environmental Engineering Students Civil Engineering Students Individuals who have interest in Environmental Engineering

Introduction to Environmental Engineering
Delivered Online On Demand3 hours 5 minutes
£9.99