17566 Courses

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever dreamt of creating stunning cakes that not only taste delicious but look like works of art? The UK cake decorating industry is booming, with a market size of over £500 million and an ever-growing demand for skilled bakers. Do you have a passion for baking and a creative flair? If so, then this comprehensive baking and cake decorating course bundle could be the perfect way to turn your passion into a profession. With a single payment, you will gain access to Baking & Cake Decorating Bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Baking & Cake Decorating Bundle Package includes: Main Course: Diploma in Baking & Cake Decorating at QLS Level 5 11 Additional Premium CPD Accredited Courses - Course 01: Introduction to Baking Course 02: Buttercream Cake Decorating Course 03: Chocolate Making Course 04: Baking Cookies Course 05: Macarons Mastery Course Course 06: The Real and Only New York Cheesecake Course 07: Bake a Layer Cake Course 08: Artisan Pastry & Desserts - Essential Beginner Baking Course Course 09: Sourdough Breads & Pastries Mastery Course Course 10: Bread Making Course 11: Food Allergy Awareness Course 12: Food Hygiene Certificate Levels 1 & 2 This program offers a perfect blend of foundational and specialised baking and cake decorating techniques. You'll gain a thorough understanding of core baking principles, from mastering cake basics to creating delectable cookies and flavourful bread. In the cake decorating courses, you'll explore various techniques like buttercream application, chocolate work, and even food photography to showcase your creations. Learning Outcomes of Baking & Cake Decorating Master essential baking principles for consistent success. Explore various cake decorating techniques using buttercream and chocolate. Gain a working knowledge of food safety regulations and hygiene practices. Develop captivating food photography skills to showcase your work. Understand food allergies and cater to dietary restrictions. Build a strong foundation for a fulfilling career in baking and decorating. Take control of your career and unleash your creativity with this baking & cake decorating course bundle! Enrol Now! Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Baking & Cake Decorating Get a free student ID card with Baking & Cake Decorating Training The Baking & Cake Decorating is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Baking & Cake Decorating course materials The Baking & Cake Decorating comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course: Diploma in Baking & Cake Decorating at QLS Level 5 Module 01: Introduction Module 02: Baking the Cake Module 03: Ingredients of Baking Module 04: Required Tools and Equipment Module 05: Ideas Module 06: Decorating A Cake Module 07: Frosting and Icing Module 08: How to Stack a Cake Module 09: Piping and Writing Module 10: Working with Marzipan, Ganache, Fondant and Gum-paste Module 11: Health, Safety and Food Hygiene Module 12: Business Secrets Course 01: Baking Course Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 02: Buttercream Cake Decorating Introduction- Get Started! Frosting A Cake Smooth Spatula Techniques Color Piping Ruffles Painting Stacking =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Bakers Decorators Hobbyists Entrepreneurs Requirements No prior background or expertise is required for this Baking & Cake Decorating bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Cake Decorator Pastry Chef Bakery Owner Food Photographer Caterer Baking Blogger Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Baking & Cake Decorating at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - WHAT ARE SOFT SKILLS? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION Ways We Communicate Improving Non-Verbal Communication Listening Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC What Are You Working For? Caring for Others vs. Self Building Trust Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY Getting over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE Confident Traits Self-Questionnaire Surefire Confidence Building Tactics Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM Wow, You Mean I'm Not Perfect? Listen With An Open Mind Analyze and Learn Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING Redefining Need Identifying Others' Interests Reaching Out When to Back Off 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations Additional course details: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Setting SMART Goals The Three P?s The SMART Way Prioritizing Your Goals Visualization 3 - Prioritizing Your Time The 80/20 Rule The Urgent/Important Matrix Being Assertive 4 - Planning Wisely Creating Your Productivity Journal Maximizing the Power of Your Productivity Journal The Glass Jar: Rocks, Pebbles, Sand, and Water Chunk, Block, and Tackle Ready, Fire, Aim! 5 - Tackling Procrastination Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog! 6 - Crisis Management When the Storm Hits Creating a Plan Executing the Plan Lessons Learned 7 - Organizing Your Workspace De-Clutter Managing Workflow Dealing with E-mail Using Calendars 8 - Delegating Made Easy When to Delegate To Whom Should You Delegate? How Should You Delegate? Keeping Control The Importance of Full Acceptance 9 - Setting a Ritual What is a Ritual? Ritualizing Sleep, Meals, and Exercise Example Rituals Using Rituals to Maximize Time 10 - Meeting Management Deciding if a Meeting is Necessary Using the PAT Approach Building the Agenda Keeping Things on Track Making Sure the Meeting Was Worthwhile 11 - Alternatives to Meetings Instant Messaging and Chat Rooms Teleconferencing E-mail Lists and Online Groups Collaboration Applications 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Time Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Time Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This GRI, IEMA & CPD course is geared for busy professionals who want to understand how to proceed and create a 1st Class GRI Standards Sustainability Report and have a plan for immediate sustainability action without wasting time.

Package Details: Number of Courses: 30 Courses Accreditation: CPD Quality Standards Free Certificates:PDF: 30Hardcopy: 30 (Delivery Charge Applicable) Courses Access: Lifetime Instalment Payment Available HVAC and Home Appliance Training Course 01: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 02: Heat Exchanger Course 03: PAT Level 4 Course 04: Smart Meter Installer Training Course 05: Domestic Appliance Repairing Course Course 06: Electronic & Electrical Devices Maintenance Course 07: Electrician Electrical Engineering Course 01: Digital Electric Circuits & Intelligent Electrical Devices Course 02: Electric Power Metering for Single and Three Phase Systems Course 03: Light Current Systems for Electrical Engineering Course 04: Basic AC Circuit Analysis Course 05: Electrical 3 Phase Power Transformers Fundamentals Course 06: Electrical Power System and High Voltage Engineering Course 07: Electrical Engineering for Electrical Substations Course 08: Electrician Skills Complete Bundle Course 09: Energy Saving in Electric Motors Course 10: MATLAB Simulink for Electrical Power Engineering Course 11: Power Electronics for Electrical Engineering Course 12: Solar Energy Electrical & Workplace Safety Course 01: Protection and Control of High Voltage Power Circuits Course 02: Distribution Station & Feeder Protection Course 03: Electrical and Fire Safety Training - Level 2 Course 04: Advanced Electrical Safety Course 05: Workplace Safety Course Course 06: First Aid at Work Course 07: Manual Handling Level 2 Course 08: PUWER Course 09: Working at Height Awareness Diploma Course 10: Lone Worker Safety Course Course 11: Working in Confined Spaces Benefits you'll get from choosing Apex Learning for this training: Pay once and get lifetime access Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills CPD 315 CPD hours / points Accredited by CPD Quality Standards

Package Details: Number of Courses: 30 Courses Accreditation: CPD Quality Standards Free Certificates:PDF: 30Hardcopy: 30 (Charge Applicable) Courses Access: Lifetime Instalment Payment Available HVAC and Home Appliance Training Course 01: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 02: Heat Exchanger Course 03: PAT Level 4 Course 04: Smart Meter Installer Training Course 05: Domestic Appliance Repairing Course Course 06: Electronic & Electrical Devices Maintenance HVAC and Home Appliance Training Course 07: Electrician Electrical Engineering Course 01: Digital Electric Circuits & Intelligent Electrical Devices Course 02: Electric Power Metering for Single and Three Phase Systems Course 03: Light Current Systems for Electrical Engineering Course 04: Basic AC Circuit Analysis Course 05: Electrical 3 Phase Power Transformers Fundamentals Course 06: Electrical Power System and High Voltage Engineering Course 07: Electrical Engineering for Electrical Substations Course 08: Electrician Skills Complete Bundle Course 09: Energy Saving in Electric Motors Course 10: MATLAB Simulink for Electrical Power Engineering Course 11: Power Electronics for Electrical Engineering Course 12: Solar Energy Electrical & Workplace Safety Course 01: Protection and Control of High Voltage Power Circuits Course 02: Distribution Station & Feeder Protection Course 03: Electrical and Fire Safety Training - Level 2 Course 04: Advanced Electrical Safety Course 05: Workplace Safety Course Course 06: First Aid at Work Course 07: Manual Handling Level 2 Course 08: PUWER Course 09: Working at Height Awareness Diploma Course 10: Lone Worker Safety Course Course 11: Working in Confined Spaces Benefits you'll get from choosing Apex Learning for this training: Pay once and get lifetime access Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills CPD 315 CPD hours / points Accredited by CPD Quality Standards

Package Details: Number of Courses: 30 Courses Accreditation: CPD Quality Standards Free Certificates:PDF: 30Hardcopy: 30 (Delivery Charge Applicable) Courses Access: Lifetime Instalment Payment Available HVAC and Home Appliance Training Course 01: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 02: Heat Exchanger Course 03: PAT Level 4 Course 04: Smart Meter Installer Training Course 05: Domestic Appliance Repairing Course Course 06: Electronic & Electrical Devices Maintenance Course 07: Electrician Electrical Engineering Course 01: Digital Electric Circuits & Intelligent Electrical Devices Course 02: Electric Power Metering for Single and Three Phase Systems Course 03: Light Current Systems for Electrical Engineering Course 04: Basic AC Circuit Analysis Course 05: Electrical 3 Phase Power Transformers Fundamentals Course 06: Electrical Power System and High Voltage Engineering Course 07: Electrical Engineering for Electrical Substations Course 08: Electrical Technician Complete Training Course 09: Energy Saving in Electric Motors Course 10: MATLAB Simulink for Electrical Power Engineering Course 11: Power Electronics for Electrical Engineering Course 12: Solar Energy Electrical & Workplace Safety Course 01: Protection and Control of High Voltage Power Circuits Course 02: Distribution Station & Feeder Protection Course 03: Electrical and Fire Safety Training - Level 2 Course 04: Advanced Electrical Safety Course 05: Workplace Safety Course Course 06: First Aid at Work Course 07: Manual Handling Level 2 Course 08: PUWER Course 09: Working at Height Awareness Diploma Course 10: Lone Worker Safety Course Course 11: Working in Confined Spaces Benefits you'll get from choosing Apex Learning for this training: Pay once and get lifetime access to 30 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills CPD 315 CPD hours / points Accredited by CPD Quality Standards

Level 4 Diploma (FREE QLS Endorsed Certificate) | 11 CPD Courses & PDF Certificates | 225 CPD Points | CPD Accredited

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The insurance industry in the UK is a pivotal sector, contributing over £35 billion to the economy and employing over 300,000 people. As the demand for comprehensive insurance solutions continues to grow, the need for qualified and knowledgeable insurance agents has never been more significant. Are you ready to embark on a rewarding career path in this dynamic field? This Diploma in Insurance Agent bundle offers a comprehensive education in the intricacies of the insurance industry. From mastering the fundamentals of insurance products and regulations to delving into financial management, tax accounting, and investment strategies, you'll gain a holistic understanding of the financial landscape. Explore the roles of financial advisors, investigative techniques for financial crimes, and the principles of pension planning and investment banking. Additionally, you'll develop expertise in compliance and risk management, ensuring you navigate the complexities of the industry with confidence and integrity. With a single payment, you will gain access to Insurance Agent course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Insurance Agent Bundle Package includes: Main Course : Diploma in Insurance Agent Training at QLS Level 5 10 Additional CPD Accredited Premium Courses related to Insurance Agent: Course 01: UK Insurance Diploma Course 02: UK Tax Accounting Course 03: Financial Advisor Course 04: Financial Management Course 05: Financial Investigator Course 06: Pension UK Course 07: Investment Banking Course 08: Banking and Finance Accounting Course 09: Financial Crime Consultant Course 10: Compliance and Risk Management Launching your career in insurance opens doors to a stable and rewarding profession. This course provides the foundation you need to build a successful future. Enrol today and take the first step towards becoming a qualified insurance agent! Learning Outcomes of Insurance Agent Explain core insurance principles and various insurance products in the UK market. Analyse client needs and recommend suitable insurance solutions. Conduct risk assessments and navigate the underwriting process. Apply relevant UK regulations and ensure client protection. Develop effective communication and sales skills for a thriving insurance career. Identify and prevent financial crime within the insurance industry. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Insurance Agent Get a free student ID card with Insurance Agent Training program (£10 postal charge will be applicable for international delivery) The Insurance Agent is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Insurance Agent course materials The Insurance Agent comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Insurance Agent Training at QLS Level 5 Module 01: Insurance Industry Module 02: The UK Insurance Industry Module 03: Principles Of Insurance Module 04: General Insurance Module 05: Personal Lines Insurance Module 06: Commercial Lines Insurance Module 07: Liability Insurance Module 08: Marine Insurance Module 09: Life Insurance Module 10: Insurance Fraud Module 11: Underwriting Process Course 01: UK Insurance Diploma Module 01: Definition Of Insurance Module 02: An Overview Of The Insurance Industry In The UK Module 03: Basics Of Insurance Module 04: Principles And Practices Of Insurance Module 05: Insurance Contract: Elements And Clauses Of Insurance Contract Module 06: Home Insurance Module 07: Life And Health Insurance Module 08: Business Insurance Module 09: Vehicle Insurance Module 10: Human Behaviour In Insurance Module 11: Essential Skills For The Insurance Account Manager And Broker Module 12: Underwriting Essentials Module 13: Insurance Fraud Course 02: UK Tax Accounting Module 01: Introduction To Accounting Module 02: Income Statement And Balance Sheet Module 03: Tax System And Administration In The UK Module 04: Tax On Individuals Module 05: National Insurance Module 06: How To Submit A Self-Assessment Tax Return Module 07: Fundamentals Of Income Tax Module 08: Payee, Payroll And Wages Module 09: Value Added Tax Module 10: Corporation Tax Module 11: Double Entry Accounting Module 12: Career As A Tax Accountant In The UK =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Finance enthusiasts Existing insurance staff Sales professionals Career changers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Insurance Agent Broker Underwriter Risk Manager Financial Advisor Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Insurance Agent Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.ÿCandidates may have knowledge of cloud-based solutions or may be new to Microsoft 365. Overview After completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and support This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support. 1 - Describe cloud computing What is cloud computing Describe the shared responsibility model Define cloud models Describe the consumption-based model 2 - Describe the benefits of using cloud services Describe the benefits of high availability and scalability in the cloud Describe the benefits of reliability and predictability in the cloud Describe the benefits of security and governance in the cloud Describe the benefits of manageability in the cloud 3 - Describe cloud service types Describe Infrastructure as a Service Describe Platform as a Service Describe Software as a Service 4 - What is Microsoft 365? Describe the differences between Office 365 and Microsoft 365 Describe Windows 365 Describe how Microsoft 365 empowers workers in this hybrid world of work Explore Microsoft 365 tenant 5 - Describe productivity solutions of Microsoft 365 Describe the productivity capabilities and benefits of Microsoft 365 Describe Microsoft 365 Apps Describe work management tools in Microsoft 365 Describe additional Microsoft 365 productivity apps 6 - Describe collaboration solutions of Microsoft 365 Describe the collaboration capabilities and benefits of Microsoft 365 Describe how Microsoft Teams promotes collaboration and enhances teamwork Describe the Microsoft Viva apps Describe how Yammer helps communities connect and grow 7 - Describe endpoint modernization, management concepts, and deployment options in Microsoft 365 Describe the endpoint management capabilities of Microsoft 365 Compare the differences of Windows 365 and Azure Virtual Desktop Describe the deployment and release models for Windows-as-a-Service (WaaS) Identify deployment methods and update channels for Microsoft 365 Apps 8 - Describe analytics capabilities of Microsoft 365 Describe the capabilities of Viva Insights Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal Describe the reports available in the Microsoft 365 admin center and other admin centers 9 - Describe the services and identity types of Azure AD Describe Azure Active Directory Describe the available Azure AD editions Describe Azure AD identity types Describe the types of external identities Describe the concept of hybrid identity 10 - Describe the access management capabilities of Azure AD Describe Conditional Access in Azure AD Describe the benefits of Azure AD roles and role-based access control 11 - Describe threat protection with Microsoft 365 Defender Describe Microsoft 365 Defender services Describe Microsoft Defender for Office 365 Describe Microsoft Defender for Endpoint Describe Microsoft Defender for Cloud Apps Describe Microsoft Defender for Identity Describe the Microsoft 365 Defender portal 12 - Describe security capabilities of Microsoft Sentinel Describe how Microsoft Sentinel provides integrated threat management Understand Sentinel costs 13 - Describe the compliance management capabilities in Microsoft Purview Describe the Microsoft Purview compliance portal Describe Compliance Manager Describe use and benefits of compliance score 14 - Describe the Service Trust Portal and privacy at Microsoft Describe the Service Trust Portal Describe Microsoft's privacy principles Describe Microsoft Priva 15 - Describe Microsoft 365 pricing, licensing, and billing options Explore pricing models for Microsoft cloud services Explore the billing and bill management options Explore the available licensing and management options 16 - Describe support offerings for Microsoft 365 services Explore support options for Microsoft 365 services Explain service level agreement (SLAs) concepts Identify how to track the service health status Explore how organizations can share feedback on Microsoft 365 services