CORPORATE TRAINING There are currently 13 million women going through menopause in the UK. 4.3 million of them are aged between 45-55 years old, which is the fastest growing demographic in the workforce SB Wellbeing provides training for companies who are serious about providing support for their female staff going through menopause. Also, up-skilling managers and leaders on what they need to know. Manager training includes what menopause is, how it can affect the individual at work, as well as the bigger picture of how it can impact the business, and how best to support them. Colleague training is for anyone going through menopause or supporting someone who is. It's fully inclusive and highly interactive. The two programmes can be run back to back or separately and be delivered via webinar or in-person. For more information and to book your training please get in touch. Here's what people are saying... " Thank you Sally for an amazing presentation yesterday – I had lots of the team say how good it was and how much they had learnt." - Leonard Design Architects, Nottingham "Just to say everyone absolutely loved training session 1!! The feedback from the second session was ace!! - Co-op Academy, Failsworth "Open & frank conversation. Very factual and a great all round guide" - tp bennett, London "The more staff that have this training the better, especially principle/director level." - tp bennett, London
WANT TO LOSE WEIGHT, HAVE MORE ENERGY AND FEEL MORE HAPPY? The Menopause Lifestyle Project is a group programme and an opportunity to work with me in person, in the studio. The 4 week course is educational and will introduce you to what menopause is, why it happens, symptoms related to it and how you can best manage your lifestyle during this period. There is also be an introduction to strength training and a video programme to follow, either at home or in the gym. For more details on the next programme please get in touch.
Join us on Thursday at 7pm for our 90 minute workshop where you will learn a simple but powerful essential oil application that will winterise your immune system the natural way. As we head into the winter months it is so important to give your immune system a boost. Maybe you have gone through a period of illness and are finding it harder than usual to get your spark back. With this in mind we invite you to join us to experience a powerful immune boosting full body reset using therapeutic grade essential oils along specific points on the body. Wear loose comfortable clothing as this is an experiential hands on workshop where you will learn about the physical and emotional properties of 8 different essential while you take part in a simple but powerful sequence of moves that is designed to leave you feeling increased energy levels, boost your immune system, balance the nervous system, and relieve pain. By the end of the workshop you will have fully winterised your immune system using these powerful combination of techniques and have the knowledge to be able to use the techniques anytime you need a boost throughout the winter months. Debbie Lawrence is an Aromatherapist & Reiki Master Teacher with over 20 years of experience teaching in this field. She loves to guide people on how to use essential oils as a form of plant based medicine and also runs workshops teaching Therapists how to bring essential oils into their holistic practices. Places are limited so please book early to avoid disappointment. This will be held in my home in Saltash.
I'd like to invite you to my workshop where we will be sharing the uses and benefits of using doTERRA essential oils for autism and sensory needs disorders, this workshop is not where we diagnose a treatment or cure for autism, we always recommend you to speak to a medical professional, but it is a workshop where we can learn, share and experience how customers and colleagues in our community have been using essential oils to support their children and themselves. You will learn how safe, and effective essential oils are and you will learn ideas that have been successfully used by both parents and children. We recognise and will discuss something we call 'triggers', example 'triggering' situations, a visit to the supermarket or getting dressed, a change to routine. How essential oils can be used daily as a routine and when to use them when there are signs of a 'trigger'. Also, suggestions that can help when full blow 'triggers' are happening, often referred to as 'meltdown'. Essential oils are not only supportive, but they are also empowering. If you would like to learn more, come along to my FREE workshop. Please note, this class is for my existing customers of our team and for those new to doTERRA essential oils. If you already have an account then please speak to those that introduced you to doTERRA about this topic and available workshops, if you aren't sure, then please reach out and I will try to help you. jackie.purpletrain@outlook.com
Equality, Diversity & Inclusion training is essential for any employee across all sectors. Learn about the protected characteristics, discrimination, human rights and recognise how to treat people fairly and with respect. The Equality Act 2010 is an important piece of legislation that all employees should be aware of and this course provides general awareness and practical advice to contribute to a positive and inclusive workplace.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.