The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans
Hidden Secrets Of Selling Overview Looking to explore a career with high earning potential and flexible work environment? Working in sales is just what you need to grow your professional capabilities and continuously develop your skills. The Hidden Secrets Of Selling course is devised to give you all the Cutting-edge Tools, Tips and Strategie you need to know to become a top-class sales manager. You will learn about the hidden secrets of sales and marketing techniques. The course will enlighten you on customer psychology which will help you a fulfil your target. Working on sales is currently a huge scope for the new generation workforce. It's a great career opportunity for beginners who wants to gain first-hand professional experience. What you'll learn from this course This course is designed to give you the guidance you need to become a successful salesperson right from scratch. You'll learn: Basics through to advanced level Sales & Marketing Skills To deal with customer objections fast & effectively To be an effective & resourceful salesperson Various common misperceptions about marketing New cutting-edge sales techniques used by the learders Scientifically proven sales techniques developed by experts To get customers to buy from you over and over again The hidden psychology of selling Why you should choose this Hidden Secrets Of Selling Course from iStudy Here are a few reasons why you should choose this Hidden Secrets Of Selling Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion Hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Master the art of salling and gain the props to become a successful marketer Selling isn't an easy task. It's not like that you tell someone to buy a thing and he does as you told to do. You need to convince the buyer to sell a thing and if you don't know the proper approaches, you'll find it challenging. So, it's better to learn the selling approaches and strategies before you get into marketing. Our Hidden Secrets Of Selling - Part 1 Course is designed to teach you the basic approaches and strategies so that you can be a good marketer. In this course, you'll explore the secrets of selling with which you can turn anyone into your customer and become a successful marketer. What you'll learn Learn Basic Through Highly Advanced Sales & Marketing Skills Gain New Cutting-Edge Sales Techniques Used by The World's TOP Salespeople Eliminate Misperceptions About How To Be An Effective (& Wealthy) Salesperson Learn How To Deal With Customer Objections Fast & Effectively Learn The BEST Sales & Marketing Techniques ... That Have Been Proven Scientifically & In The Field Learn HOW to Get Customers To Buy From You OVER & OVER AGAIN! Discover The Secrets Of How The TOP Salespeople Become WEALTHY Learn The Hidden PSYCHOLOGY Of Selling & Marketing Who is this Course for? This course is a perfect fit for those who work in sales and marketing and want to build their career in this field. Requirements No formal qualification is required for this course except basic knowledge of selling. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction - "Hidden Secrets Of Selling" - Part 1 Introduction & Foundational Knowledge FREE 00:24:00 "Hidden Secrets Of Selling" - Main Trainings in 4 Parts Main Sales & Marketing Training - Part One 00:38:00 Main Sales & Marketing Training - Part Two 00:20:00 Main Sales & Marketing Training - Part Three 00:39:00 Main Sales & Marketing Training - Part Four 00:15:00
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Working with Children and Young People to Respond to the Climate and Ecological Emergency This is a recording of a session which took place Wednesday 20 March 2024. Do you want to support children and young people to respond to the Climate and Ecological Emergency, but don’t know where to start? About this event The Climate and Ecological Emergency affects everyone, but its impact will be felt most by children and young people and they are becoming increasing concerned by the issue. In the Climate Network’s Climate Action Survey, more than 80% of young people revealed that they were concerned about climate change, and 75% believe it will negatively impact their future. Museums can play an important role in supporting children and young people to learn more about the Climate and Ecological Emergency, to discuss and debate the issues surrounding it, and to get involved with social action to achieve long-term change. In this webinar, delegates will: understand the importance of this work think about how to use their collections and initiate local partnerships to take their own work forward gain inspiration from case studies to inform their work. About the trainer This training webinar will be led by Kathy Moore, Deputy Chair and Environmental Responsibility Champion at GEM and Director of Climate Museum UK. Kathy recently left SHARE Museums East after 10 years to work freelance. Always passionate about environmental issues, she ran an annual, museum-led A Level conference on biodiversity for over 10 years, using natural history collections and involving many external partners. Kathy has delivered Carbon Literacy courses to a variety of museums over the last two years and is now working with Historic England to roll out their Carbon Literacy offer. She will be joined by Louise Bragan, Senior Officer: Programming and Learning at Wakefield Museums and Castles, Jodie Henshaw, Museum Curator at Mansfield Museum and and Izzy McLeod, a Amgueddfa Cymru Producer and climate communicator. Take a look at the full schedule. Who should attend? This training is aimed at staff who work in museums, art galleries and heritage sites who are interested in supporting children and young people to respond to the Climate and Ecological Emergency within their organisation.
Course Overview: The 1989 Electricity at Work Regulations demands that all electrical devices with injury potential be kept secure. One way to achieve this is through Portable Appliance Testing (PAT), an essential process in maintaining electrical equipment safety.Our PAT Level 4 course is created to prepare learners with the necessary aptitudes for PAT. It involves learning about the relevant standards, various types of tests, the equipment used, and how to record test outcomes accurately.This PAT course focuses on testing electrical appliances, risk assessment, and management during inspections. It also provides a detailed understanding of safety protocols associated with portable appliances and the essential guidelines to follow.As the use of portable appliances in modern workplaces increases, our PAT course emphasises the importance of regular maintenance to prevent potential hazards. It's a practical solution to keeping work environments safe.Previous training is optional to start this course, which comprehensively covers various PAT examination techniques and strategies. What Can You Expect From The Course? Demonstrate expertise in performing PAT principles. Combine inspection and testing. Understand the process of attempting risk assessments. Explore key strategies for reporting and record-keeping. Learn about PAT testing regulations in the UK Carry out different types of PAT examinations. Demonstrate sound knowledge of health and safety with electricity. Show how they display and record the actions they have performed. Key Features of the Course: Gain a CPD certificate upon completion, enhancing your professional profile. Access 24/7 Learning Assistance, ensuring comprehensive support throughout your learning journey. Who is This Course For? This PAT Level 4 course is specifically designed for ambitious individuals who want to learn about PAT and carve a successful career in risk assessment and safety management. What You Will Learn: Through a comprehensive curriculum, you will delve into the world of risk assessment, electrical units and appliance classification, safety precautions in electrical testing, reporting and record-keeping, and much more. Develop a keen understanding of relevant statutory provisions for PAT and gain the skills to conduct initial visual examinations and inspections of electrical equipment effectively. Also, learn to utilise specialised instruments for testing and equipment inspection and master the art of electrical installation testing. Discover how to implement safety precautions while conducting electrical testing and understand the importance of accurate reporting and meticulous record-keeping. Why Enrol in This Course: This top-reviewed PAT Level 4 course has recently been updated to align with the latest industry trends and best practices. By enrolling in this course, you'll acquire highly sought-after skills that will make you stand out in a competitive job market. Don't miss this opportunity to boost your career prospects and unlock exciting job opportunities. Requirements: There are no specific prerequisites for this PAT Level 4 course. A basic understanding of electrical systems and a passion for ensuring safety will be advantageous. Career Path: Upon completion of the Course - PAT Level 4, you'll be equipped for various career paths, including: Electrical Safety Inspector (£30,000 - £45,000) PAT Tasting Expeer (£30,000 - £45,000) Health and Safety Officer (£25,000 - £40,000) Risk Assessment Consultant (£35,000 - £55,000) Compliance Officer (£28,000 - £45,000) Safety Manager (£35,000 - £60,000) Quality Control Inspector (£25,000 - £40,000) Environmental Health and Safety Specialist (£30,000 - £50,000) Certification: Upon completing the PAT Level 4 course, you will receive a CPD certificate, recognised globally for its value and credibility. Course Curriculum 12 sections • 12 lectures • 04:51:00 total length •Introduction to PAT: 00:23:00 •Relevant Statutory Provisions for PAT: 00:19:00 •Risk Assessment: 00:28:00 •Reducing and Controlling Risks: 00:15:00 •Electrical Units and Appliance Classification: 00:33:00 •Initial Visual Examination: 00:28:00 •Instruments for Testing and Equipment Inspection: 00:18:00 •Electrical Installation Testing: 00:57:00 •Safety Precautions in Electrical Testing: 00:15:00 •Reporting and Record-keeping: 00:15:00 •Mock Exam - PAT Level 4: 00:20:00 •Final Exam - PAT Level 4: 00:20:00
This comprehensive counselling course equips you with the knowledge, skills, and ethical framework to support individuals facing personal challenges. Learn active listening, communication techniques, and evidence-based theories to foster positive change and empower others. Discover career opportunities and make a difference in the lives of individuals and communities.
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