Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to: Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn
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In today’s world, the legal industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates who desire to make an impression are required to have an understanding of a broad range of marketing activities Our 3-month training programme provides everything you need to become fully qualified in Legal practice & management. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients. After completing this programme candidates will be able to showcase that they have the following: Paralegal Practice & Management Training 3 months of remote work experience Job reference Career support This comprehensive training programme has been developed to enhance your CV and boost your job prospects. CPD 480 CPD hours / pointsAccredited by The CPD Certification Service Description What’s IncludedThree months full access to the online courseProfessional certificationGuaranteed work placement (12 weeks )Learn industry-leading skills and stand out from the crowd.Information-packed practical training starting from basics to advanced testing techniques.Best suitable for beginners to advanced level users and who learn faster when demonstrated.Course content designed by considering current trends in the job market.A practical learning experience with live project work and examples.*Terms Apply – Terms of serviceLegal Work ExperienceWe guarantee 12 weeks of legal work experience. These legal programme can equip you with the expertise required to secure law jobs.A few examples of the duties you would be expected to carry out during your legal job placement are;Advising employees on employment law and the employer’s own employment policies and proceduresManage legal documentation and correspondence in strict confidenceWork with solicitors to develop legal arguments, motions and other case filingsCorrespond with solicitors, court and clientsCase planning, development, and managementLegal research, fact gathering and information retrievalOnline Training period: 4-12 Weeks (this can be extended if required*)Assessment: To pass the course learners are required to successfully pass an online MCQ examination.*Terms Apply – Terms of serviceWhen can you start? You must first apply to be selected. The training takes place online. Once you finish your training modules then you can start the remote job placement.Career pathWe understand the importance of work experience, this can often be a deciding factor when applying for legal training jobs, with this in mind we have developed a comprehensive job placement programme that will make you eligible for a wide variety of entry-level legal roles.The legal work experience programme offers candidates law firm work experience and the relevant training required to secure graduate law jobs, graduate paralegal jobs and legal assistant jobs.Candidates who have completed this programme have secured jobs in the following roles;Legal Secretary – Salary £19,000Legal Assistant- Salary £21,000Assistant Paralegal – Salary £24,000Paralegal – Salary £27,064Solicitor – Salary £47,000 Who is this course for? Who is it for?Part qualified paralegals and newly qualified law studentsGraduates with no or little legal work experienceStudents currently studying or intending to study law or want to refresh their knowledgeCandidates working in legal assistant jobs who want career progressionIndividuals who are working in legal jobs but want to gain further knowledgeCandidates who want to open a firm Requirements There are no formal entry requirements for this course. We also expect the candidates to have basic knowledge of the law. Career path Kick start your entry-level career as a paralegal. Legal Secretary – Salary £19,000 Legal Assistant- Salary £21,000 Assistant Paralegal – Salary £24,000 Paralegal – Salary £27,064 Solicitor – Salary £47,000
In today’s world, the HR industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates who desire to make an impression are required to have an understanding of a broad range of HR activities. Our 3-month training programme provides everything you need to become fully qualified in HR practice & management. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients. After completing this programme candidates will be able to showcase that they have the following: HR practice and Management award 3 months of remote work experience Job reference Career support This comprehensive training programme has been developed to enhance your CV and boost your job prospects. CPD 120 CPD hours / pointsAccredited by The CPD Certification Service Description 3 months full access to the WPP Professional certification Digital certifications Guaranteed work placement (3 – 6 months) Learn industry-leading skills and stand out from the crowd. Information-packed practical training starting from basics to advanced testing techniques. Best suitable for beginners to advanced level users and who learn faster when demonstrated. Course content designed by considering current trends in the job market. A practical learning experience with live project work and examples. *Terms Apply Training Period: 4-12 Weeks Assessment: To pass the course learners are required to successfully pass an online examination. HR Work Experience: 3 Months after the training. HR work experience or Human Resources Job placement is optional. When can you start: You must first apply to be selected. The training takes place online. Once you finish your training modules then you can start the remote job placement. Payment Options: Full Fee:£1195 Buy Now Pay Later: Join from as little as £395 and spread the cost over monthly instalments. Who is this course for? Part Qualified, Freshly Qualified HR Students Graduates with No or little Job Experience Students Currently Studying or intending to study HR or want to refresh knowledge People who are already working in the industry but want to gain further knowledge Requirements There are no formal entry requirements for this course. We also expect the candidates to have basic knowledge of Human Resources. Career path Secure yourself an entry-level HR role.
In today’s world, the design industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates whom desire to make an impression are required to have an understanding of key design principles and trends. Our 3-month training programme provides everything you need to become fully qualified. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients.The Graphic & Digital Design Work Placement Programme helps candidates develop their skills & experience, this is a great way to kick start your Graphic & Digital Design career. CPD 120 CPD hours / pointsAccredited by The CPD Certification Service Description What’s Included Three months full access to the online course Professional certification Digital certifications Guaranteed work placement (12 weeks) Learn industry-leading software and stand out from the crowd. Information-packed practical training starting from basics to advanced testing techniques. Best suitable for beginners to advanced level users and who learn faster when demonstrated. Course content designed by considering current software testing technology and the job market. A practical learning experience with live project work and examples. *Terms Apply Who is this course for? Who is it for? Part Qualified, Freshly Qualified Graphic & Digital Design Students Graduates with No or little Job Experience Students Currently Studying or intending to study Graphic & Digital Design or want to refresh your knowledge on photoshop People who are already working in the industry but want to gain further knowledge Thinking of opening a Graphic & Digital Design agency Career path Junior Graphic Designer - £15,000 to £19,000 per annum Senior Graphic Designer - £35,000 to £55,000 per annum
In today’s world, the accounting and finance industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates who desire to make an impression are required to have an understanding of computerised packages such as Sage 50 Accounts & Microsoft Excel. Our 3-month training programme provides everything you need to become fully qualified in Sage 50 Accounts & Microsoft Excel. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients. After completing this programme candidates will be able to showcase that they have the following: Sage 50 Accounts Beginners Sage 50 Accounts Intermediate Sage 50 Accounts Advanced Microsoft Excel for Accountants beginners to advanced 3 months of remote work experience Job reference Career support This comprehensive training programme has been developed to enhance your CV and boost your job prospects. CPD 480 CPD hours / pointsAccredited by The CPD Certification Service Description What’s included 3 months access to the online course Professional qualifications Guaranteed work placement (12 weeks) Accountancy certifications Learn industry-leading software to stand out from the crowd Information-packed practical training starting from basics to advance principles Course content designed considering current software and the job market trends A practical learning experience working with live company data Who is this course for? Part Qualified, Freshly Qualified Accountancy Students Graduates with No or little Job Experience Students Currently Studying or intending to study Accountancy or want to refresh knowledge on tax and accounting People who are already working in the industry but want to gain further knowledge about tax and accounting And Thinking of opening an accountancy/Tax/Payroll Practice Requirements There are no formal entry requirements for this course. We also expect the candidates to have basic knowledge of Accountancy. Career path Candidates who have completed this programme have secured jobs in the following roles; Trainee Accountant – Salary £24,750 Credit Controller – Salary £21,434.43 General Ledger Accountant – Salary £23,850.60 Accountant – Salary £28,985.77 Insurance Accountant – Salary £29,541.25
This GRI, IEMA & CPD course is geared for busy professionals who want to understand how to proceed and create a 1st Class GRI Standards Sustainability Report and have a plan for immediate sustainability action without wasting time.
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