59274 Courses

About this event Bring along an artwork you are struggling with or want an opinion on.

Active Lancashire, on behalf of Fylde Borough Council, are currently undertaking consultations with both residents and stakeholders concerning swimming and leisure provision across the Fylde region. We are keen to have a conversation with residents of Fylde who have expressed their desire to help us to shape the future of sport and leisure facilities across Fylde.

Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do. Course overview Duration: 1 day (6.5 hours) This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required. Objectives  The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours. Content What is influencing and assertiveness? Sources of power Influencing skills and choosing the right approach When to be assertive and alternative behaviours Assertive behaviour Behavioural styles and their impact on working relationships Identifying different behaviour types; assertive, aggressive, passive Building confidence and negotiating a win/win result Developing Skills Communication skills – the language of influence and communication dynamics Different influencing techniques and when to use them The art of saying ‘No’ - having the confidence to challenge Receiving criticism assertively and assertiveness behaviour analysis The language of assertion Meeting skills Giving and receiving feedback Dealing with confrontation, aggression and challenges in a confident manner Practical Exercises and Action Planning Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan

Join John McGlone for an hour long session where we will provide insight into the Data Protection industries predominant Certification programme. In this session, we will run over some of the course content, show example exam questions and answer any burning questions you may have. All Webinar attendees will receive a full Practice Exam to give even further insight into what to expect on exam day. Certification Logo What's Included? 1 hour with John McGlone Free Practice Exam Questions and Answer session Who Should Attend?   Anyone with an interest in IAPP training

Active Lancashire, on behalf of Fylde Borough Council, are currently undertaking consultations with both residents and stakeholders concerning swimming and leisure provision across the Fylde region. We are keen to have a conversation with residents of Fylde who have expressed their desire to help us to shape the future of sport and leisure facilities across Fylde.

Our monthly Social Media Marketing Update will break down the need-to-know marketing trends across TikTok, Instagram, LinkedIn, YouTube and more!

The best leaders are able to enable their team and the organisation to fulfil their potential by creating a highly motivational environment. This program will equip you with skills to: Establish and communicate organisational vision and values Lead change and promote innovation Develop effective teams and coach leaders Understand motivation and develop peoples' potential.

Before you can effective lead others, you must first lead yourself. This 12 module program will help you develop in the following areas: Self Knowledge & Emotional Intelligence Identifying your strengths and building on them Values and Personal Mission Statement Self-motivation and personal goals Taking personal responsibility Discovering your purpose Authentic leadership and influencing others

Our monthly Social Media Marketing Update will break down the need-to-know marketing trends across TikTok, Instagram, LinkedIn, YouTube and more!

Our monthly Social Media Marketing Update will break down the need-to-know marketing trends across TikTok, Instagram, LinkedIn, YouTube and more!