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837 Courses

Beachscapes Line and Wash in Watercolour

By SkillWise

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Beachscapes Line and Wash in Watercolour Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Beachscapes Line and Wash in Watercolour Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Beachscapes Line and Wash in Watercolour Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Beachscapes Line and Wash in Watercolour Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Beachscapes Line and Wash in Watercolour? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Beachscapes Line and Wash in Watercolour there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Beachscapes Line and Wash in Watercolour course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Beachscapes Line and Wash in Watercolour does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Beachscapes Line and Wash in Watercolour was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Beachscapes Line and Wash in Watercolour is a great way for you to gain multiple skills from the comfort of your home. Module 01: Introduction and Materials Introduction 00:04:00 Materials: Paint 00:05:00 Materials: Paper 00:06:00 Materials: Pens, Pencils & Brushes 00:05:00 Materials: Miscellaneous 00:03:00 Module 02: Watercolour Techniques & Sketching Sketching: Techniques and Demonstrations 00:07:00 Introduction and Demonstrations 00:15:00 Skies (Wet-in-Wet) 00:10:00 Skies (Flat and Graduated Wash) 00:05:00 Waves - Techniques and Demonstration 00:08:00 Waves - Water and Land 00:08:00 Land - Wet-on-Dry 00:07:00 Figures & Shadows 00:06:00 Module 03: Watercolour Theory: Values vs. Colour - 'Paint Along' demonstrations Values: Values vs. Colour Introduction 00:04:00 Values: Monochrome Demonstration 00:05:00 Values: Colour Demonstration 00:05:00 Values: Palm Beach Demonstration 00:05:00 Values: Simple Beach Scene 00:06:00 Values: Beach Night Landscape 00:07:00 Module 04: 'Paint Along' Full Demonstrations Simple Beach 00:12:00 Figure on Beach 00:12:00 One Figure on Beach 00:16:00 Loose Sky Beach 00:17:00 Moody Lighthouse 00:16:00 Lighthouse Sunny Day 00:18:00 Beach Scene with Buildings 00:22:00 Two Figures on Beach 00:19:00 Tropical Beach and Figures 00:28:00 Ipanema Beach 00:20:00 Figures on Beach + Umbrella 00:21:00 Beach with Surfers 00:22:00 Beach and Boats 00:18:00 Beach Sunset 00:14:00 Assignment Assignment - Beachscapes Line and Wash in Watercolour

Beachscapes Line and Wash in Watercolour
Delivered Online On Demand
£29

Creative Writing Diploma

4.7(26)

By Academy for Health and Fitness

"Writing the painting of the voice." Enrol in this creative writing course and gain in-depth knowledge of the tips and tricks of creative writing; give a professional look to your CV as a creative writer. This Diploma in Creative Writing at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 170 CPD points) to make your skill development & career progression more accessible than ever! Discover how to unlock your imagination and become capable of producing inspirational content on the page and screen by taking our popular Creative Writing course. You could have the makings of an author, poet, or biographer within you, but have never let your creativity loose to follow this path. Change that right now with our help, and let us guide you towards new possibilities and opportunities in the literary world. In this course, you will learn how to kickstart your creative flow, devote time to focused writing, avoid mental blockage, and make the most of your strengths. From that foundation, you will be given tips on writing novels, researching non-fiction, bringing characters to life, using realistic dialogue, specialising in a genre, targeting an audience, or writing poetry. This Course also explores the business potential of writing and helps you assess your own work's quality. You'll soon be looking to publish and planning a sequel. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Key Topics to Be Covered- Getting the story started and choosing an appropriate genre Inventing new characters and keeping conversations realistic Writing for a specific audience and using poetry in varied ways Organising work proposals and writing professional business content Evaluating and editing your work and looking at publishing options Start your learning journey straight away and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Module 01: Introduction Module 02: The Development of Creative Writing Module 03: Novel Writing Module 04: Writing Non-Fiction Module 05: Creating Fictional Characters Module 06: Writing Realistic Dialogue Module 07: Writing Horrors, Thriller and Murder Stories Module 08: Writing for Children Module 09: Writing Poetry Module 10: Proposal Writing Module 11: Critical Thinking Module 12: Business Writing Module 13: Other Writings Module 14: Editing, Evaluating and Getting Published Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path The course aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Diploma in Creative Writing at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After completing the Diploma in Creative Writing at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Creative Writing course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Creative Writing Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Creative Writing Diploma
Delivered Online On Demand10 hours
£12

DIY Home Improvement Diploma

4.8(9)

By Skill Up

Transform your home with our DIY Home Improvement Diploma. Learn DIY painting, electrical fixtures, plumbing, and more. Perfect for DIY enthusiasts.

DIY Home Improvement Diploma
Delivered Online On Demand4 hours
£21

Credit Analyst

5.0(10)

By Apex Learning

Course Overview: The demand for credit analysts is growing rapidly. According to the Bureau of Labor Statistics, employment of credit analysts is projected to grow 13 percent from 2020 to 2030, much faster than the average for all occupations. If you are interested in a career in credit analysis, the Credit Analyst Course is the perfect way to get started. This course will provide you with the knowledge and skills you need to assess the financial health of businesses and individuals and to make informed lending decisions. Each number you encounter is like a puzzle piece, waiting for you to piece together the bigger picture of a company's financial story. Armed with this knowledge, you'll hold the power to assess creditworthiness, evaluate risk, and influence pivotal decisions that shape the future of organisations. Our course is meticulously designed to empower you with the skills and insights that industry experts possess. From unravelling the enigmatic language of balance sheets to examining the art of profitability analysis, you'll learn to easily navigate financial statements, extracting invaluable information that drives sound financial strategies. Enrol now and unravel the secrets that lie within financial statements! Key Features of the Course: As you complete the Credit Analyst course, you'll receive a prestigious Continuing Professional Development (CPD) certificate, a testament to your proficiency in credit analysis and a mark of distinction in the finance world. Our dedicated support team is always at your service, ensuring you have a smooth and fulfilling learning experience. Prepare to be engaged with interactive lessons, real-world case studies, and fascinating exercises that bring financial concepts to life. Who is This Course For? This course is ideal for anyone who wants to pursue a career in credit analysis. It is also a good choice for financial professionals who want to improve their skills and knowledge in this area. What You Will Learn: In this course, you'll embark on a comprehensive journey through essential topics, including: Lay the groundwork by understanding the significance and impact of financial analysis on decision-making. Dive into the heart of a company's financial position, uncovering its assets, liabilities, and equity. Decipher the story behind a company's revenues, expenses, and profits, painting a vivid picture of its financial performance. Follow the cash trail within an organisation, gauging its liquidity and financial health. Master the art of presenting financial information accurately and ethically. Explore methods to assess a company's profitability, efficiency, and potential for growth. Uncover the power and practical implications of the widely-used financial metric, EBITDA. Develop the skills to evaluate creditworthiness, mitigate risk and safeguard financial interests. Understand the valuation of equity and delve into investment analysis techniques. Ratio Analysis: Utilise financial ratios to derive valuable insights about a company's financial standing. Why Enrol in This Course: In-Demand Skills: Credit analysis is a coveted skill in the finance industry, opening doors to various rewarding career paths. Top Reviewed Course: Join a community of learners who have raved about the course's quality and effectiveness. Recently Updated: Stay abreast of the latest industry practices and trends with our continually updated course content. A World of Opportunities: Credit analysis remains an evergreen field, ensuring your expertise will always be in demand. Requirements: No prerequisites are necessary for enrolling in this course. All you need is a passion for finance and a thirst for knowledge, and we'll take care of the rest. Career Path: Upon completing this course, you'll be prepared to pursue a range of finance-related professions, including: Credit Analyst - £35,000 to £45,000 Financial Analyst - £40,000 to £55,000 Investment Analyst - £45,000 to £60,000 Risk Analyst - £35,000 to £50,000 Portfolio Manager - £50,000 to £70,000 Corporate Finance Associate - £40,000 to £55,000 Financial Consultant - £35,000 to £60,000 Certification: Your journey as a credit analyst will culminate in receiving a well-earned CPD certificate, validating your expertise and bolstering your standing in the financial realm. Embrace this opportunity to elevate your financial prowess and embark on a transformational learning experience. Course Curriculum 11 sections • 11 lectures • 04:10:00 total length •Introduction to Financial Analysis: 00:18:00 •The Balance Sheet: 00:29:00 •The Income Statement: 00:25:00 •The Cash Flow Statement: 00:25:00 •Financial Reporting: 00:26:00 •Analysing Profitability: 00:22:00 •The Applications and Limitations of EBITDA: 00:27:00 •Credit Analysis: 00:32:00 •Equity Analysis: 00:18:00 •Ratio Analysis: 00:28:00 •Assignment - Credit Analyst: 00:00:00

Credit Analyst
Delivered Online On Demand4 hours 10 minutes
£12

Painter and Decorator Colour Mixing Course for Acrylice and Oil Painters Online

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum New Color Mixing for Painters - in Acrylic or Oil Introduction 00:09:00 Materials and Preparing Your Color Palette 00:21:00 Mixing Purples - And All Secondary Colors 00:19:00 Mixing Reds - And All Primary Colors 00:10:00 Mixing Neutral Colors 00:11:00 More Tips on Color 00:27:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Painter and Decorator Colour Mixing Course for Acrylice and Oil Painters Online
Delivered Online On Demand
£19

NVQ DIPLOMA IN BUILDING MAINTENANCE MULTI-TRADE REPAIR AND REFURBISHMENT

By Oscar Onsite

REFERENCE CODE 601/2998/0 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This qualification is aimed at those who have responsibility for carrying out Building Maintenance work in the workplace. Because of the wide range of Construction related maintenance work it is not expected that all candidates will carry out the same activities; the qualification is structured to ensure that there is a high degree of flexibility within the units available. There are 6 pathways to cover a range of maintenance tasks that come under the following broad headings; Carpentry and Joinery, Painting and Decorating, , Tiling, Plastering, Roofing and Trowel Operations. Candidates must complete at least 2 of these pathways. All work must be completed following Industry recognised Safe Working Practices and in accordance with relevant legislation. This qualification is at Level 2, although some units may be at different levels and should be taken by those who are fully trained to deal with routine assignments. Candidates should require minimum supervision in undertaking the job. The qualification has been developed in a way to allow employees from companies of all sizes and specialisms equal opportunity to complete.

NVQ DIPLOMA IN BUILDING MAINTENANCE MULTI-TRADE REPAIR AND REFURBISHMENT
Delivered In-Person in Manchester or UK WideFlexible Dates
Price on Enquiry

Best Diet For Healthy Eating

4.5(3)

By Studyhub UK

Step into a world where food is not merely a sustenance ritual but an intricate dance of nutrients and choices. Our 'Best Diet For Healthy Eating' course offers an enlightening journey through the maze of dietary facts and myths. The adventure begins with foundational knowledge, painting a vivid landscape of alarming truths about common eating habits that go unnoticed. Progressing through the chapters, learners will uncover the psychological underpinnings of overeating, a modern-day quandary ensnaring individuals in a cycle of consumption and guilt. Moving deeper into the heart of the course, strategies to counter overeating are illuminated, providing a beacon of hope for those seeking to restore balance to their eating habits. Learners are equipped with a toolbox of methods and a new perspective on food, aiming to reshape their relationship with every bite they take. The course culminates in a treasure trove of final insights and actionable recommendations, ensuring participants leave with a sustainable plan for a healthier future. Our narrative concludes, but the journey for our learners is just beginning. They emerge as informed ambassadors of healthy eating, ready to apply their newly acquired knowledge to everyday decisions. Like a master artist uses a palette to create a masterpiece, our graduates will use their understanding of diet to craft a healthier, more vibrant life canvas. Learning Outcomes of Best Diet For Healthy Eating: Interpret the psychological triggers of overeating and implement strategies to overcome them. Evaluate common misconceptions about food and nutrition to make informed dietary choices. Develop a personalised action plan for sustainable healthy eating practices. Analyse the impact of dietary habits on overall health and well-being. Demonstrate the ability to critically assess food-related information in the media and online. Why buy this Best Diet For Healthy Eating course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Best Diet For Healthy Eating Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this Best Diet For Healthy Eating course for? Individuals aiming to reform their dietary habits and sustain a healthy lifestyle. Nutrition enthusiasts keen on debunking myths surrounding food and diets. Health sector professionals seeking to enhance their dietary education. Anyone struggling with overeating who wishes to gain control over their eating patterns. Parents and educators desiring to instil the principles of healthy eating in the next generation. Prerequisites This Best Diet For Healthy Eating does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Best Diet For Healthy Eating was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Nutritionist: £20,000 - £35,000 Per Annum Health Coach: £18,000 - £30,000 Per Annum Food and Wellness Blogger: Variable income based on reach and monetisation strategies Dietitian: £26,000 - £41,000 Per Annum Weight Loss Consultant: £18,000 - £25,000 Per Annum Public Health Advisor: £23,000 - £40,000 Per Annum Course Curriculum Introduction & First Concepts Introduction To a Healthy Binge-Free Lifestyle 00:02:00 Terrifying Food Facts Terrifying Food Facts 00:05:00 Understanding Overeating The Science Behind Overeating 00:06:00 Signs Of Compulsive Overeating 00:05:00 Why You Lack Control Around Food 00:06:00 The Dangers Of Overeating 00:06:00 How To Beat Overeating The 10 Types Of Overeating 00:07:00 Great Strategies To Prevent Overeating 00:10:00 Overcoming An Overeating Disorder 00:09:00 Final Ideas & Tips Final Ideas & Tips 00:01:00 Assignment Assignment - Best Diet For Healthy Eating 00:00:00

Best Diet For Healthy Eating
Delivered Online On Demand57 minutes
£10.99

One-to-one sketching tour with the Edinburgh Sketcher

5.0(5)

By The Arienas Collective

One-to-one sketching with pen and watercolour tour run by the Edinburgh Sketcher at The Arienas Collective in Edinburgh City Centre

One-to-one sketching tour with the Edinburgh Sketcher
Delivered In-Person in EdinburghFlexible Dates
£50 to £295

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12