5979 Courses

Customer Service: Customer Service Course Online Are you looking to enrich your telephone etiquette skills? Join our Customer Service: Customer Service Course to master the art of useful contact over the phone. This Customer Service Course teaches all the aspects of phone etiquette and using proper phone language. The Customer Service: Customer Service Course describes how to eliminate phone distractions. Inbound and outbound calls are part of this Customer Service Course. Through the Customer Service Course, handling rude or angry callers. Moreover, Customer Service Course describes handling interoffice calls and voicemail messages. This Customer Service Course is helpful for correcting poor telephone etiquette and wrapping up. Enrol this Customer Service: Customer Service Course to empower your skills and expertise! Learning Outcomes of Customer Service: Customer Service Course After completing this Customer Service: Customer Service Course, you will be able to: Understand various aspects of phone etiquette via Customer Service Course. This Customer Service Course describes how to use proper phone language. Customer Service Course explains how to handle inbound and outbound calls. You can learn how to eliminate phone distractions through the Customer Service Course. Know how to handle rude or angry callers and much more with the help of this Customer Service Course. Main Course: Telephone-Etiquette Course Free Courses are including with this Customer Service: Customer Service Course Customer Service Course, We Offer a free Close Protection Course Special Offers of this Customer Service: Customer Service Course This Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service Course Instant access to this Customer Service Course Get FREE Tutor Support to this Customer Service Course Customer Service: Customer Service Course Online Giving students a solid understanding of the foundations of first-rate customer service is the aim of the Customer Service: Customer Service course. This customer service course provides guidance on how to resolve complaints, win back customers, and deal with challenging circumstances. By enrolling in this Customer Service: Customer Service course, you will also learn how to control your stress when dealing with difficult clients. After completing the Customer Service: Customer Service course, you'll know more about how to effectively communicate with clients and comprehend their needs. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is perfect for students, business experts or stay-at-home parents. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements. To join in our Customer Service: Customer Service Course, you must have a strong command of the English language. To successfully complete our Customer Service: Customer Service Course, you must be vivacious and self driven. To complete our Customer Service: Customer Service Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Customer Service: Customer Service Course. Career path Customer Service: Customer Service Course Online After completing this Customer Service: Customer Service Course, you may be able to pursue a variety of promising career opportunities related to this Telephone-Etiquette field.

Facial Massage: Facial Massage Course Are you looking to begin your Facial Massage Course career? If so, look no further! Then a Facial Massage Course is ready to teach you about how to give yourself or others this unique treatment. You may learn how to provide great spa facial treatments with the guidance of the Facial Massage Course. Our Facial Massage Course will give assistance from the start to professional opportunities. In this Facial Massage Course, we go through how to massage and prepare your face for a luxury spa facial. Additionally, this Facial Massage Course describes the necessary face treatments based on skin type. Join our Facial Massage Course to help yourself with the concepts and hands-on abilities needed to provide luxurious facials of the highest calibre. Learning Outcomes of Facial Massage Course After completing the Facial Massage Course, learners will be able to discover in-depth information about: Introduction to luxury spa facials. Facial preparation and facial massage through this Facial Massage Course. This Facial Massage Course teaches various facial treatments. You will gain ideas for your career opportunities with the help of this Facial Massage Course. Main Course: Luxury Spa Facial Course Free Courses are including with this Facial Massage: Facial Massage Course Along with The Facial Massage: Facial Massage Course, We Offer a free Level 2 Certificate In Facial Services Course. Along with The Facial Massage: Facial Massage Course, We Offer a free Beauty Skincare Course Special Offers of this Facial Massage: Facial Massage Course This Facial Massage: Facial Massage Course includes a FREE PDF Certificate. Lifetime access to this Facial Massage: Facial Massage Course. Instant access to this Facial Massage: Facial Massage Course. Get FREE Tutor Support to this Facial Massage: Facial Massage Course Facial Massage: Facial Massage Course Would you like to further your education in this profession or become a working specialist in facial massage? Thus, you should do this facial massage course. This course on facial massage will increase your knowledge of this field and assist you to reaffirm your dedication to developing your professional career. This course on facial massage will improve your skills in this field and provide you with a strong basis for becoming a self-assured facial massage specialist. Who is this course for? Facial Massage: Facial Massage Course The comprehensive Facial Massage Course is for those individuals who want to learn every facet of providing a luxurious spa facial, including product selection, massage methods, and skin analysis. Requirements Facial Massage: Facial Massage Course To enrol in this Facial Massage: Facial Massage Course, students must fulfil the following requirements. To join in our Facial Massage: Facial Massage Course, you must have a strong command of the English language. To successfully complete our Facial Massage: Facial Massage Course, you must be vivacious and self driven. To complete our Facial Massage: Facial Massage Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Facial Massage: Facial Massage Course. Career path Facial Massage: Facial Massage Course You will have the information and abilities necessary to pursue a career as a face massage therapist after finishing this Facial Massage Course.

Microsoft Office Basic to Advance Course Overview The "Microsoft Office Basic to Advanced" course provides comprehensive training on the essential applications in the Microsoft Office Suite. From Excel to Word, PowerPoint, and Access, this course equips learners with the skills needed to navigate and master each program's features. Whether you are looking to improve efficiency in everyday tasks or enhance your career prospects, this course covers everything from basic functions to advanced techniques, ensuring a thorough understanding of each program's capabilities. Upon completion, learners will be proficient in using Microsoft Office applications for personal, academic, and professional purposes, enhancing productivity and employability. Course Description This course dives into all key components of the Microsoft Office suite, offering in-depth coverage of Excel, Word, PowerPoint, and Access. Starting with the fundamentals, learners will gain expertise in managing data, creating documents, designing presentations, and managing databases. The course also covers advanced topics such as complex Excel functions, detailed document formatting in Word, effective presentation techniques in PowerPoint, and data management in Access. Through a blend of engaging activities and expert guidance, learners will acquire valuable skills to increase their productivity and confidently use these programs in any professional setting. Microsoft Office Basic to Advance Curriculum Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their Microsoft Office skills. Professionals aiming to enhance their software proficiency for career advancement. Beginners with an interest in office administration or data management. Those wishing to upgrade their knowledge of Microsoft Office for better job opportunities. Career Path Office Administrator Data Analyst Administrative Assistant Project Manager Executive Assistant IT Support Specialist

Embark on a transformative educational journey with our Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF). This comprehensive program delves into the intricacies of education, providing you with essential tools to excel in educational environments. Gain a profound understanding of effective communication, school structures, child development, and safeguarding techniques. Enrol today to elevate your career prospects, expand your knowledge, and make a lasting impact in the realm of education. Guided Learning Hours Guided Learning Hours encompass any form of direct interaction, supervision, or support provided to learners by educators, tutors, trainers, or suitable education/training providers. For this qualification, the total Guided Learning Hours amount to 80 hours, highlighting the substantial role of structured guidance and assistance in the learning process. Total Qualification Time The Total Qualification Time (TQT) integrates guided learning hours and independent study, representing the overall commitment required. Each credit in the qualification equates to 10 hours of learning. This specific qualification entails a TQT of 120 hours. Method of Assessment Create a portfolio with evidence for each unit's learning outcomes. Self-declare work authenticity, verified by the assessor's countersignature. Complete internally assessed assignments per qualification requirements. Progression Upon successful completion of the qualification, learners can explore various pathways for advancement: Level 3 Certificate/Diploma in Supporting Teaching and Learning Level 4 Teaching Assistant Qualifications Teacher Training Programs (PGCE, SCITT, DET) Pursue Higher Education (e.g., bachelor's degree) Specialised Courses (e.g., SEN support) Leadership and Management in Education Continuing Professional Development (CPD) Advanced Studies (e.g., master's, doctoral degrees) Qualification Purpose The purpose of the Focus Awards Level 3 Award in Education and Training (RQF) Empower students with essential expertise for school support roles. Master knowledge and skills for effective teaching assistance. Enhance engagement in educational activities within schools. Who is this course for? Aspiring teaching assistants Individuals pursuing a career in education Parents interested in understanding child development School staff seeking professional development Requirements Enrolling in the Focus Awards Level 3 Award in Supporting Teaching and Learning (RQF) course is accessible and inclusive. No specific qualifications or prior experience are required, making it an excellent choice for individuals looking to enhance their skills in this field. This course welcomes participants aged 16 and above, offering an opportunity for a wide range of individuals to engage in and benefit from the program. Career path Teaching Assistant: £18,000 per year. Learning Support Assistant: £20,000 per year. Special Educational Needs (SEN) Assistant: £22,000 per year. Classroom Supervisor: £25,000 per year. Education Administrator: £24,000 per year Further Education Instructor: £30,000 or more per year Note: There is No Registration, Assessment, Certification fee included with this price.

1:1 Parent Support Sessions – Practical Help for Big Emotions Struggling with your child’s anxiety, mood swings, or big emotions? In this one-hour session (£50), get expert guidance to help your child feel calmer and more confident. We’ll focus on one or two key challenges and develop simple, effective strategies you can start using right away for a happier home. Book your session today!

Infections don’t clock in or out — and neither should your workplace safety plan. From flu outbreaks to more serious health threats, knowing how to manage infectious diseases at work is no longer just “a good idea”, it’s essential. This Workplace Infectious Disease Management Course is designed to give you a solid understanding of how diseases spread in working environments and how to reduce the risk before it causes real disruption. Whether you're based in an office, warehouse, or remote setup, this course offers clear steps to help create a safer space for everyone. You’ll learn how to spot signs early, how to build a disease response plan, and how to communicate safety protocols without causing panic. With up-to-date guidance tailored to modern workplaces, this course blends serious know-how with sensible strategies you can actually use. No jargon. No fluff. Just straight-talking knowledge for today’s health-conscious workforce. Whether you're managing a team or just want to protect yourself and others, you’ll leave with information worth having in your back pocket — especially when things go viral (and we don’t mean on social media). Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Infectious Diseases Module 02: Common Infectious Diseases in the Workplace Module 03: Epidemiology and Disease Control Module 04: Occupational Exposure and Risk Assessment Module 05: Infection Control Measures in the Workplace Module 06: Outbreak Management and Emergency Preparedness Module 07: Legal and Ethical Considerations Learning Outcomes: Identify and analyse common workplace infectious diseases for prevention strategies. Apply epidemiological principles to control and mitigate disease outbreaks. Conduct thorough occupational exposure assessments to assess potential risks. Implement infection control measures to create a safe workplace environment. Demonstrate proficiency in managing infectious disease outbreaks and emergencies. Navigate the legal and ethical landscape surrounding workplace infectious diseases. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Human resources personnel Safety and compliance officers Facility managers Emergency response teams Government health officials Workplace health and safety advocates Public health researchers Career path Infection Control Officer Occupational Health Specialist Emergency Preparedness Coordinator Workplace Health Advisor Public Health Inspector Health and Safety Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Operating a golf cart safely is essential not only on the course but in any setting where these vehicles are used. This course offers clear, straightforward guidance to ensure all users understand the fundamentals of golf cart safety, from basic operation to passenger care. Whether you’re new to golf carts or simply seeking to refresh your knowledge, the modules cover key topics such as risk awareness, communication with passengers, and appropriate etiquette while driving. With a focus on preventing accidents and promoting responsible use, the course helps participants develop confidence in handling these vehicles safely. Beyond operation, the course emphasises the importance of regular maintenance and pre-use inspections to keep golf carts in optimal condition. It also prepares learners for unexpected situations by outlining emergency procedures and basic first aid steps. Designed for ease of learning, this course ensures essential safety principles are accessible to everyone interested in improving their golf cart handling skills. Ideal for anyone involved in environments where golf carts are in frequent use, the content delivers practical knowledge without the need for in-person attendance. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Golf Cart Safety Module 02 : Golf Cart Operation Basics Module 03 : Passenger Safety and Communication Module 04 : Golf Cart Etiquette and Risk Management Module 05 : Maintenance and Pre-Use Inspections Module 06 : Emergency Procedures and First Aid Learning Outcomes: Master the fundamentals of golf cart safety and operation. Understand the principles of passenger safety and effective communication. Implement golf cart etiquette and risk management strategies. Perform maintenance and pre-use inspections to ensure cart safety. Be prepared to handle emergency situations and administer basic first aid. Promote responsible and safe golf cart usage within your community. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Golf course employees Golf enthusiasts and players Golf course managers and supervisors Safety officers at golf courses Event organizers involving golf cart use Anyone operating or interacting with golf carts Individuals looking to enhance their golf cart safety knowledge Those wanting to contribute to golf course safety and etiquette Career path Golf Course Maintenance Staff Golf Cart Fleet Manager Golf Event Coordinator Safety Officer at Golf Facilities Golf Course Operations Supervisor Golf Cart Sales Representative Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Looking to enhance your job search abilities? Our Job Search Skills Workshop Course is designed to help you develop the key strategies to successfully navigate today’s competitive job market. Through clear and straightforward guidance, you'll learn the vital tools to boost your CV, craft compelling cover letters, and ace interviews with confidence. This course will equip you with the knowledge needed to find and apply for the right jobs, giving you the edge in your job search journey. With the Job Search Skills Workshop Course, you’ll gain practical insights into how recruitment processes work, how to network effectively, and how to tailor your approach to different employers. Learn how to position yourself as a strong candidate, whether you’re entering the workforce or exploring new opportunities. The skills you’ll gain are directly applicable to any job search scenario, helping you save time and maximise your chances of landing the right role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Job Search in the UK Module 02: Crafting an Effective CV (Curriculum Vitae) Module 03: Job Search Strategies in the UK Module 04: Leveraging LinkedIn for Job Search Module 05: Job Application and Cover Letters Module 06: Interview Preparation in the UK Module 07: Post-Interview Follow-up and Negotiation Learning Outcomes: Construct a compelling CV that stands out to UK employers. Apply effective job search strategies tailored to the UK market. Optimise your LinkedIn profile for increased professional visibility. Craft persuasive job applications and cover letters for impact. Prepare confidently for interviews in the UK context. Execute post-interview follow-up and negotiation with finesse. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Recent graduates seeking employment. Job seekers aiming to enhance their UK job market knowledge. Professionals transitioning within the UK job market. Individuals returning to the workforce. International job seekers navigating the UK job scene. Career changers exploring opportunities in the UK. Students preparing for the transition to the professional world. Anyone keen on mastering the art of successful job hunting in the UK. Career path Administrative Assistant Sales Representative Marketing Coordinator Human Resources Assistant Customer Service Representative Project Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Navigating the world of mortgages can feel like a maze of terminology and regulations, but with the right guidance, it’s a lot easier to find your way. The Mortgage Advice Essentials Course provides the knowledge and understanding necessary for anyone looking to grasp the basics of mortgage advice. Whether you're considering a career in the field or simply looking to expand your understanding, this course breaks down key concepts like mortgage products, financial regulations, and the mortgage application process. With clear explanations, it ensures you're equipped to understand how to assist clients in choosing the right mortgage options. This course doesn’t require you to step out of your home, yet it offers a thorough understanding of what the mortgage advice industry entails. From learning about interest rates to understanding different mortgage types, you’ll discover how to evaluate a client’s needs and recommend appropriate options. The course is designed for those looking to gain a solid foundation in mortgage advice, with up-to-date insights into current market trends and the financial factors that influence mortgage decisions. Ready to dive into the world of mortgages? This course provides the essential building blocks for your journey. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Mortgage Advice Module 2: Mortgage Types and Structures Module 3: Mortgage Market Analysis Module 4: Mortgage Advice and Recommendations Module 5: Mortgage Documentation and Processes Module 6: Mortgage Protection and Insurance Module 7: Mortgage Regulations and Compliance Module 8: Professional Skills and Client Management Learning Outcomes: Analyse diverse mortgage types for client-specific recommendations. Demonstrate expertise in mortgage market analysis techniques. Navigate documentation processes with precision and efficiency. Develop and present comprehensive mortgage advisory strategies. Implement robust mortgage protection and insurance solutions. Ensure compliance with mortgage regulations through in-depth understanding. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Mortgage Advisors Financial Services Professionals Individuals Seeking Financial Expertise Career Changers in Finance Banking and Finance Graduates Professionals Aiming for Regulatory Compliance Roles Individuals Entering the Mortgage Consultancy Field Anyone Eager to Master Client Management in Finance Career path Mortgage Advisor Financial Consultant Regulatory Compliance Officer Mortgage Analyst Banking Specialist Insurance Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s fast-paced world, understanding the framework of financial law is crucial. The Financial Law Essentials Course is designed to offer you a solid foundation in the principles that govern financial transactions, contracts, and business operations. Whether you are a professional looking to broaden your knowledge or someone keen to delve into the legalities of finance, this course covers the essential topics that lay the groundwork for a deeper understanding of financial law. This course will guide you through the key elements of financial regulations, offering insight into how laws affect the financial sector, businesses, and individual financial transactions. You will explore various legal principles that govern corporate finance, debt management, and investment practices, preparing you for a variety of roles in the finance and legal industries. With a focus on delivering clear and concise content, you’ll gain an understanding of the laws that keep the financial world in balance. Note: Content has been crafted to cater to those looking for clarity and guidance in the field of financial law, without any jargon-heavy distractions. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Finance Law Module 02: Securities Regulation Module 03: Banking Regulation Module 04: Investment Management Regulation Module 05: Derivatives Regulation Module 06: Consumer Finance Regulation Module 07: International Finance Law Module 08: Ethics and Compliance in Finance Law Learning Outcomes: Analyse securities regulations and their impact on financial markets. Evaluate the legal frameworks governing banking and financial institutions. Navigate the complexities of investment management regulations with confidence. Interpret derivatives regulations and their role in risk management. Assess consumer finance regulations for ethical financial practices. Understand international finance law and its implications for global transactions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Legal professionals seeking specialisation in financial law. Finance professionals aiming to deepen their regulatory knowledge. Graduates aspiring to enter the financial legal sector. Compliance officers in financial institutions. Investment analysts desiring legal insights into financial markets. International business professionals dealing with financial transactions. Risk management professionals in the financial industry. Anyone interested in the legal aspects of the finance world. Career path Financial Law Attorney Compliance Manager in Banking Investment Regulatory Analyst Derivatives Legal Consultant Consumer Finance Adviser International Finance Legal Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.