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Customer Experience Manager

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Customer Experience Manager Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Customer Experience Manager program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Customer Experience Manager course: ***Customer Experience Manager*** Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Establishing Your Attitude Module 04: Introduction to Customer Relationship Management (CRM) Module 05: CRM Fundamentals Module 06: CRM Strategies Module 07: Deepening Customer Relationship Module 08: Handling Customer Complaints Module 09: Identifying and Addressing Customer Needs Module 10: In-Person Customer Service Module 11: Customer Service Communication Strategies Module 12: Aspects of Phone Etiquette Module 13: Building Rapport Over the Phone Module 14: Active Listening and Managing Tough Callers Show off Your New Skills with a Certification of Completion The learners have to successfully complete the course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Customer Experience Manager Course Right for You? Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

Customer Experience Manager
Delivered Online On Demand5 hours
£12

Occupational Therapy - CPD Certified

4.7(47)

By Academy for Health and Fitness

Super Saver Offer! Offer Ends Soon, Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Diploma in Occupational Therapy might help you get there! Expand your expertise with high-quality training - study the Occupational Therapy and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. Key Topics to Be Covered by Diploma A general introduction The role & responsibilities of an occupational therapist The functions of the blood and immune system Common developmental disorders and conditions An in-depth look at Maslow's Hierarchy of Needs This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying for our Course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Diploma, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Diploma. With this comprehensive Diploma in Occupational Therapy, you can achieve your dreams and train for your ideal career. The Diploma in provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Diploma. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Diploma in Occupational Therapy today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes of Diploma Gain a comprehensive understanding of what works in occupational therapy involves Develop in-depth knowledge of the function of the blood and immune systems Identify the different developmental disorders that occupational therapists treat Understand how personal, psycho-social development & health factors influence the activity Learn the skills to effectively assess a patient's physical and mental abilities as a professional occupational therapist Fast track your career with a Skillset Experts created the Diploma in Occupational Therapy to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the Diploma materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Diploma in Occupational Therapy? Opportunity to earn a certificate accredited by CPD after completing this Diploma in Occupational Therapy Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Skills You Will Gain from Course Interpersonal & communication Confidence-building Patience & determination Actively listening *** Course Curriculum *** Here is the curriculum breakdown of the Course: Diploma in Occupational Therapy Module 01: Introduction to Occupational Therapy Module 02: (Basic) Anatomy & Physiology Module 03: Creative & Management Skills Module 04: Career Growth in Occupational Therapy Module 05: Individual (Client's) Development Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Diploma. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Diploma in Occupational Therapy Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Diploma. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Disclaimer: Kindly be informed that completing this online course does not grant you the authority to practice as a Licensed Therapist. If you are searching for a course that fulfills the HCPC's standards, please contact the HCPC or the RCSLT. Requirements The Occupational Therapy program does not require any prior knowledge; everyone may participate! This Diploma is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Occupational Therapy - CPD Certified
Delivered Online On Demand2 hours
£12

Psychotherapy - CPD Certified

4.7(47)

By Academy for Health and Fitness

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 04 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Psychotherapy course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Psychotherapy course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Psychotherapy course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Experts created this course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of this course: Psychotherapy Course Module: 01: About the Instructor About the Course What is 'Psychotherapy'? Difference between 'Counselling' and 'Psychotherapy Who needs psychotherapy? Setting up the therapeutic environment Listening Skills & Listening Stages Module: 02: Establishing a positive therapeutic relationship Stress - and Anger management Person-Centred Therapy Psychodynamic Therapy & Psychoanalysis Gestalt Therapy Existential Psychotherapy Individual Psychotherapy Module: 03: Group sessions (workshops) Couple psychotherapy Online (Skype) Therapy Psychotherapy for Depression Psychotherapy for Anxiety disorders Psychotherapy for Schizophrenia Gender Identity Disorder (Gender Dysphoria) Module: 04: Psychotherapy for Eating Disorders Suicidal thinking & talking Self-harm cases How to set up your own practice Relationship breakdown Where to advertise own services Registration & Accreditation Thank you & Good Bye! Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Psychotherapy course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

Psychotherapy - CPD Certified
Delivered Online On Demand4 hours
£12

Transforming the Organization While Implementing its Strategy

By IIL Europe Ltd

Transforming the Organization While Implementing its Strategy This discussion will focus on the importance of using a well-developed strategy and clear metrics as way to enable successful organizational transformation. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Transforming the Organization While Implementing its Strategy
Delivered Online On Demand30 minutes
£15

Introduction to Excel's Pivot Tables

By IIL Europe Ltd

Introduction to Excel's Pivot Tables This presentation will explore the use of pivot tables, including what they are, what you can do with them, how to create them, and other special features. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Introduction to Excel's Pivot Tables
Delivered Online On Demand30 minutes
£15

Transforming the Organization While Implementing its Strategy

By IIL Europe Ltd

Transforming the Organization While Implementing its Strategy This discussion will focus on the importance of using a well-developed strategy and clear metrics as way to enable successful organizational transformation. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Transforming the Organization While Implementing its Strategy
Delivered Online On Demand15 minutes
£15

Execution - Linking Strategy to its Finish Line

By IIL Europe Ltd

Execution - Linking Strategy to its Finish Line What are the gaps that hinder the successful execution of projects and programs? This video explores the importance of aligning strategy to execution in order to achieve results. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Execution - Linking Strategy to its Finish Line
Delivered Online On Demand15 minutes
£15

Execution - Linking Strategy to its Finish Line

By IIL Europe Ltd

Execution - Linking Strategy to its Finish Line What are the gaps that hinder the successful execution of projects and programs? This video explores the importance of aligning strategy to execution in order to achieve results. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Execution - Linking Strategy to its Finish Line
Delivered Online On Demand45 minutes
£15

Managing Stakeholders as Clients

By IIL Europe Ltd

Managing Stakeholders as Clients Addressing a crucial paradigm shift from stakeholder management to managing for stakeholders, this session shares best practices, tools, and techniques that are built upon solid research and extensive practice. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Managing Stakeholders as Clients
Delivered Online On Demand18 hours
£15

The One-Page Project Manager: Communicate and Manage any Project with a Single Sheet of Paper

By IIL Europe Ltd

The One-Page Project Manager: Communicate and Manage any Project with a Single Sheet of Paper This presentation will introduce the One-Page Project Manager™ and explain why OPPMs have become the world's leading project-simplifying tool. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The One-Page Project Manager: Communicate and Manage any Project with a Single Sheet of Paper
Delivered Online On Demand30 minutes
£15