1235 Courses

Overview Gain in-demand emotional intelligence and become more proactive in all your respective contexts by taking the highly productive Emotional Intelligence, Mindfulness and Empathy Training - Level 3 course. The comprehensive Emotional Intelligence, Mindfulness and Empathy Training - Level 3 course covers self-management fundamentals, verbal & non-verbal communication essentials, social management and responsibility, emotion regulation tools, and business practices. During the course, you'll understand how to regulate your own emotions. By the end, you'll have excellent social skills and ability to control impulse feelings and implement emotional intelligence in the workplace. Enhance your personality development by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Emotional Intelligence, Mindfulness and Empathy Training - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Emotional Intelligence, Mindfulness and Empathy Training - Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 01:09:00 total length •What is Emotional Intelligence: 00:13:00 •Skills in Emotional Intelligence: 00:06:00 •Verbal Communication Skills: 00:05:00 •Non-Verbal Communication Skills: 00:05:00 •Social Management and Responsibility: 00:06:00 •Tools to Regulate Your Emotions: 00:06:00 •Gaining Control: 00:07:00 •Business Practices (I): 00:07:00 •Business Practices (II): 00:07:00 •Making an Impact: 00:07:00

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Language skills can be the career gift that keeps on giving: Being able to speak, explain, and negotiate in another language makes you more employable, increases your confidence, and can lead to a higher salary. Learn and explore your opportunities as a: Teacher, Private Tutor or Online Tutor | Interpreter | Translator | Children's Book Writer | Blogger, Speaker and Seller| YouTuber or Podcaster| Tour Guide| Liaison Officer Languages You'll Master: Spanish German French Italian Portuguese Become a fluent multilingual adopting the fundamental skills of European language by joining the exclusive European Languages Training Bundle (5 Languages Masterclass) course. This expertly designed course offers you a comprehensive and productive learning session, teaching you the skills to speak in European languages, maintaining all the grammar and linguistic features. What's more, the course will develop your listening skills alongside. European Languages Training Bundle (5 Languages Masterclass) will provide you with the CPD certificate that you'll need to succeed. With a single payment, you will gain access to European Languages Training Bundle (5 Languages Masterclass) including 10 Career development courses, an original hardcopy certificate, transcript and a student ID. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. This Language Learning (Spanish, German, French, Italian, Portuguese) Bundle Consists of the following Premium courses: Course 01: Spanish Language for Beginners Course 02: Spanish Language: Intermediate Level Course 03: German Language for Beginners Course 04: German Language: Intermediate Level Course 05: French Language for Beginners Course 06: French Course - Intermediate Level Course 07: Simple French Grammar II Course 08: Italian Language for Beginners Course 09: Italian Language Course - Intermediate Course 10: Portuguese Language for Beginners Course 11: Advanced Portuguese Grammar Language Learning (Spanish, German, French, Italian, Portuguese) Anyone from any background can enrol in this Language Learning (French, German, Italian, Spanish, Portuguese) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Language Learning (Spanish, German, French, Italian, Portuguese) training. It is available to all students, of all academic backgrounds. Requirements Our European Languages Training Bundle (5 Languages Masterclass) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, Language Learning (Spanish, German, French, Italian, Portuguese) can be studied in your own time at your own pace. Career path Having these various Language Learning (Spanish, German, French, Italian, Portuguese) CPD certificates will increase the value in your CV and open you up to multiple sectors such as: Teacher, Private Tutor or Online Tutor. ... Interpreter. ... Translator. ... Children's Book Writer. ... Blogger, Speaker and Seller. ... YouTuber or Podcaster. ... Tour Guide. ... Liaison Officer. Certificates Certificate of completion Digital certificate - Included

Frontline+ Training Programmes for GP Healthcare Operational Staff… Our Frontline+ Programmes are designed for operational staff that deal directly with patients, for example - Reception / Patient Co-ordinators / Care Navigators / Admin

Overview Are you ready to unlock the secrets to a clutter-free and organised life with our comprehensive course - Organize Your Home, Office & Life? The demand for professionals adept at creating order is skyrocketing. According to recent statistics, individuals skilled in organisation and productivity are not just sought after but indispensable in today's fast-paced global landscape.Explore the crucial insights of clutter and disorganisation, supported by compelling data that links orderliness to heightened productivity and reduced stress. This course is not just about tidying up physical spaces; it's a holistic approach to organising your life.Enrol now and take the first step towards a more organised and productive life! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Organize Your Home, Office & Life. It is available to all students, of all academic backgrounds. Requirements Our Organize Your Home, Office & Life is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 12 lectures • 00:51:00 total length •Introduction: 00:02:00 •Understanding the Clutter Effect: 00:06:00 •How to Reduce the Mess: 00:05:00 •End Workplace Clutter & Boost Productivity: 00:03:00 •Guide to an Organized Workplace: 00:04:00 •Organizing the Home: 00:08:00 •Is Your Life Disorganized: 00:05:00 •A Guide to Organizing Your Life: 00:00:00 •Do I Need To Reorganize My Friendships: 00:06:00 •Clearing Your Mind for Happiness: 00:03:00 •A Guide to an Organized Mind: 00:07:00 •Final Ideas & Tips: 00:02:00

Unlock the secrets of successful hydroponic gardening with our comprehensive course, 'Hydroponic Farming Mastery: Create Your Home Hydroponic Garden.' From mastering the fundamentals of hydroponics to selecting the right equipment, cultivating in a greenhouse, and troubleshooting plant nutritional issues, this course empowers you to create a thriving, soilless garden at home. Dive into the world of sustainable and efficient urban gardening, and learn to nurture your plants from seed to harvest. Join us on a journey to cultivate a lush, diverse garden with confidence and expertise. Start your hydroponic adventure today!

🚀 Unlock Your Productivity Potential with 'Maximizing Efficiency Through Google Applications' Online Course! 🚀   Are you tired of drowning in a sea of unorganized emails, scattered documents, and missed deadlines? Do you wish there was a magic wand to transform your work life into a seamless, efficient, and highly productive experience?   Look no further! Introducing our groundbreaking online course: 'Maximizing Efficiency Through Google Applications.' 🌐✨   🔥 What's Inside? 🔥   🚀 Master the Power of Gmail: Say goodbye to email overwhelm! Learn advanced techniques to streamline your inbox, automate responses, and effortlessly manage your communication flow.   🗂️ Google Drive Mastery: Discover the art of collaborative document creation and storage. Unleash the full potential of Google Drive to keep your files organized, accessible, and secure.   📅 Calendar Control: Never miss a deadline again! Maximize your scheduling efficiency with Google Calendar hacks, enabling you to manage your time like a pro.   📊 Data Dominance with Google Sheets: Turn raw data into actionable insights! Dive deep into Google Sheets and unlock the secrets of data analysis and visualization.   🤖 Automation Awesomeness with Google Apps Script: Become a Google Apps Script wizard! Automate repetitive tasks and customize your Google Apps to work seamlessly for you.   🎯 Optimize Your Workflows: Discover how to integrate various Google Applications to create personalized, efficient workflows tailored to your specific needs.   💼 Business Boost: Explore how Google Applications can supercharge your business operations, enhance collaboration, and drive success.   🎓 Expert-Led Learning: Benefit from the expertise of industry professionals who have mastered the art of productivity through Google Applications. Learn from real-world examples and practical scenarios.   🌐 Accessible Anytime, Anywhere: Our online course is designed to fit your busy schedule. Access the materials whenever and wherever it suits you, and progress at your own pace.   🏆 Transform Your Professional Life: By the end of this course, you'll not only be a Google Applications pro but also a productivity powerhouse. Transform your professional life and achieve more than you ever thought possible!   🚨 Don't Miss Out! Enroll Now and Take Control of Your Productivity Destiny! 🚨   Ready to revolutionize the way you work? Click the link below and embark on a journey to maximize efficiency through the unparalleled power of Google Applications!   🌟 Join the ranks of successful professionals who have harnessed the full potential of Google Applications. Your optimized, efficient, and productive future starts now! 🌟   Course Curriculum Basic Overview 00:00 Base Account Settings 00:00 G-Mail 00:00 G-Mail Productivity 00:00 Google Tasks 00:00 Desktop and Mobile Synchronization 00:00 Google Sites 00:00 Google Voice for Audio Contact and SMS 00:00 Google Voice for Business Tracking 00:00 Google Photos and Google Sites 00:00 Google Photos 00:00 Allo-Hangouts and Messenges 00:00 Google Duo for Video Calling 00:00 Chrome Remote Desktop 00:00 Google Keep 00:00 Google Drive 00:00 Google Calendar for Collaboration 00:00 Google Custom Search 00:00 Export Google Docs To WordPress 00:00 Conclusion 00:00 Advanced Overview 00:00 Create Text With Voice Typing 00:00 Record Audio in Google Chrome 00:00 Publish Audio On Google Podcasts 00:00 Publish Books on Google Play 00:00 Google Docs for Shared Word Processing 00:00 Google Sheets for Shared Calcualtion 00:00 Import and Export with Excel 00:00 Google Slides for Shared Presentations 00:00 Import and Export with PowerPoint 00:00 Recording A Voice Over with Google Slides 00:00 Presenting Live Using Google Slides 00:00 Google Hangouts for Real Time Video 00:00 Create Branded Video Content With YouTube 00:00 Create Branded Video Content For YouTube 00:00 Publishing Indexed (Google) Documents 00:00 Google Research Tools 00:00 Citation of Sources 00:00 Using Blogger 00:00 Conclusion 00:00

🚀 Unlock Your Communication Potential with Difficult Workplace Conversation Level 2 Course! 🚀 Are you ready to transform your workplace communication skills to the next level? Introducing Difficult Workplace Conversation Level 2 - the ultimate course designed to empower you with the tools and techniques to navigate challenging conversations like a pro. Whether you're a seasoned professional or just starting your career journey, this course equips you with the invaluable skills needed to thrive in any workplace scenario. Why Choose Difficult Workplace Conversation Level 2? Master the Art of Communication 🎨 Effective communication lies at the heart of every successful organization. With Difficult Workplace Conversation Level 2, you'll learn how to communicate with clarity, confidence, and empathy, even in the most challenging situations. From delivering constructive feedback to handling conflicts with finesse, this course covers it all. Build Stronger Relationships 🤝 In today's fast-paced work environment, building and maintaining positive relationships is essential. Our course provides you with practical strategies to foster trust, collaboration, and understanding among colleagues and stakeholders. Say goodbye to misunderstandings and hello to stronger, more resilient teams. Boost Your Professional Confidence 💼 Confidence is key to making a lasting impression in the workplace. By honing your communication skills through Difficult Workplace Conversation Level 2, you'll exude confidence in every interaction. Whether you're presenting ideas to senior management or addressing sensitive issues with peers, you'll approach each conversation with poise and assurance. Stay Ahead in Your Career 📈 In today's competitive job market, professionals who possess exceptional communication skills stand out from the crowd. Difficult Workplace Conversation Level 2 gives you the edge you need to advance in your career. From enhancing your leadership capabilities to increasing your influence within your organization, this course opens doors to new opportunities and career growth. Who is this for? Professionals at all Levels: Whether you're an entry-level employee or a seasoned executive, mastering difficult workplace conversations is essential for success at any stage of your career. Team Leaders and Managers: Effective communication is especially crucial for those in leadership positions. This course equips managers and team leaders with the skills needed to inspire, motivate, and lead their teams to success. Human Resources Professionals: HR professionals play a vital role in resolving workplace conflicts and fostering a positive organizational culture. Difficult Workplace Conversation Level 2 provides HR professionals with the expertise needed to navigate sensitive issues and promote a harmonious work environment. Career Path Entry-Level Professionals: Gain a competitive edge in the job market by showcasing your strong communication skills from the start of your career journey. Mid-Level Managers: Elevate your leadership capabilities and position yourself as a trusted mentor and advisor within your organization. Senior Executives: Lead by example and cultivate a culture of open communication and collaboration to drive organizational success. Frequently Asked Questions (FAQ) Q: Can I take this course if I have no prior experience in difficult workplace conversations? A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Our comprehensive curriculum covers foundational concepts and practical strategies to help you succeed, regardless of your prior experience. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to studying the material and practicing their skills. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of Difficult Workplace Conversation Level 2, you will receive a certificate of achievement. This certificate demonstrates your commitment to professional development and mastery of essential communication skills. Q: Is there ongoing support available after completing the course? A: Absolutely! We understand that mastering difficult workplace conversations is an ongoing journey. That's why we offer continued support and resources to help you apply your newfound skills in real-world situations. Our community forums, expert-led webinars, and additional learning materials ensure that you stay connected and engaged long after completing the course. Unlock Your Potential Today! Don't let challenging conversations hold you back from reaching your full potential. Enroll in Difficult Workplace Conversation Level 2 today and embark on a transformative journey toward communication excellence. Take the first step toward unlocking new opportunities, building stronger relationships, and advancing your career. Join us and become a master of communication in the workplace! Course Curriculum Module 1 Difficult Workplace Conversations. Difficult Workplace Conversations. 00:00 Module 2 Empathy and Managing Emotions. Empathy and Managing Emotions. 00:00 Module 3 Constructive Communication and Conflict Resolution. Constructive Communication and Conflict Resolution. 00:00 Module 4 Mediation and Communication Strategies. Mediation and Communication Strategies. 00:00 Module 5 Productive Work Environment and Team Building. Productive Work Environment and Team Building. 00:00

Refresh your skills from when you last did your mental health first aid course! How much do you still remember? How comfortable are you approaching someone? Is there more to learn?

Dreaming of a career that combines purpose, potential, and prestige? Dive into the world of Construction Site Safety! The construction industry is booming, and the demand for safety experts has never been higher. Equip yourself with this prestigious diploma and stand out in a competitive job market. The courses in this Construction Site Safety bundle include an advanced diploma, first aid training, asbestos awareness, COSHH training, LOLER inspection, and manual handling at work certificate. This diploma stands as a beacon of excellence, helping you to safeguard lives, minimise project delays, and ensure regulatory compliance, thus establishing a harmonious and productive work environment. Venture into a profession that stands as a backbone to the infrastructure developments around the world. By opting for our well-structured Construction Site Safety bundle, you will be well on your way to becoming an authority in construction site safety, a role that is indispensable in today's age. Construction Site Safety Course Learning Outcomes Gain asbestos awareness in Construction Site Safety industries. Master workplace first aid protocols. Understand LOLER inspection procedures. Acquire knowledge on manual handling at work. Learn fundamentals of COSHH training. Develop comprehensive safety strategies. Familiarise yourself with global safety standards. In an industry where safety is paramount, our course bundle stands as a beacon of excellence, offering deep insights into the world of construction site safety. These meticulously designed Construction Site Safety courses elucidate on various vital topics including, but not limited to, LOLER inspection procedures and workplace first aid, preparing you to be an advocate and enforcer of safety in various industries. In addition to focusing on specific areas such as asbestos awareness and COSHH training, the bundle further enriches your knowledge in manual handling at work, an essential aspect ensuring employee well-being. Through this Construction Site Safety bundle, you not only develop a strong theoretical foundation but also cultivate a mindset geared towards fostering safe and secure working environments, thereby making a tangible difference in the industry. Courses in this Construction Site Safety bundle: Course 01: Advanced Diploma in Construction Site Safety Training at QLS Level 7 Additional Free Courses: Course 02: Workplace First Aid Level 4 Course 03: Asbestos Awareness Certificate for All Industries Course 04: Certificate in COSHH Training at QLS Level 3 Course 05: LOLER Inspection Training Course 06: Manual Handling at Work Certificate Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Construction Site Safety course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Construction Site Safety course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Construction Site Safety course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Site Safety bundle course is ideal for: Aspiring Safety Officers Project Managers Construction Site Supervisors Environmental Health Practitioners Requirements To enrol in this Construction Site Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path Construction Safety Manager Safety Consultant Environmental Health and Safety Director Occupational Health and Safety Specialist Site Supervisor Project Manager in Construction Certificates 6 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99 Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Free Courses Hard Copy Certificates Are £9.99 Each. Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Our Business Productivity Training Course is designed to enhance your efficiency, effectiveness, and overall performance in the workplace. This course will help you to learn practical strategies and project management techniques to maximise overall productivity. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme What is Business Productivity and how it is essential for any business. To develop the skills required to enhance your business productivity. The tools, techniques and strategies needed for business productivity. The strategies required to boost the performance of the employees. The communication skills required to communicate expertly with your team members. The project management training and learn to manage any project competently. How to increase discipline in your team. The key concepts of productivity. The teamwork and the training will help you manage and coordinate with your team productively. Why Business Productivity Training Course right for you? This Business Productivity Training Course Online is ideal for anyone willing to give kickstart their career in business productivity training. This popular online course will provide a comprehensive understanding of business productivity and also help you develop the skills to make any business productive. This online course will provide productivity training to the learns and help them understand all the steps involved in making any business productive. This business productivity course will also provide you with Project Management Training to efficiently understand and manage any project. By the end of the course, you will have theoretical knowledge of the tools, techniques, strategies, and skills required to enhance the productivity of any business and boost the employees' performance. Business Productivity Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Prof. Paul Course Intro Productivity Training Productivity Part 1 Productivity Part 2 Productivity Part 3 Project Management Training Project Management Part 1 Project Management Part 2 Teamwork Training Teamwork Stats & Beginning Concepts Teamwork - Part 1 Teamwork - Part 2 Teamwork - Part 3 Communication Training Communication Stats & Beginning Concepts Communication - Part 1 Communication - Part 2 Communication - Part 3 Who should take this course? This Business Productivity Training Course Online is for anyone willing to establish their career in the field of business productivity. Anyone willing to strengthen their knowledge in the field can also go for this flexible online course. This course is also the best fit for anyone aspiring to become a manager, business owner, team leader, CEO or director. Entry Requirements There are no academic entry requirements for this Business Productivity Training Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Business Productivity Training Course Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org