59279 Courses

In this 10 minute video course, we explain the importance of delivering excellent customer service. There are a number of things every person in the organisation can do to provide great service. It is not just the responsibility of the customer service team or receptionist. every one in the business should be looking to provide great service to all customers - external and internal.

We offer every child two trial sessions with Lilley Lovett Theatre Group to give them time to settle and decide whether they would like to become a full Lilley Lovett member.  Weekly sessions run during term time at the Laughton Parish Hall, East Sussex, BN8 6AH Monday 3.15pm – 4.15pm ‘Little Lilley Lovetts’ for children in reception and year 1 Monday 4.30pm – 6.30pm for school years 3 to 6 Tuesday 3.15pm – 4.45pm for school year 2 Saturday 10.00am – 1.00pm for school years 7+ To check availability and book trial sessions for your child please visit our website https://lilley-lovett.org/contact/

Unlock the potential of Notion with our “Notion for Complete Beginners” course. Master productivity, organization, and collaboration effortlessly.

Master WPS Office Writer with our detailed course: Learn document formatting, advanced features, and efficient management. Transform your digital writing skills for professional and personal growth.

Learn video editing with iMovie on your Mac from scratch. Create stunning videos with ease – perfect for beginners!

Master VN Video Editor from scratch with our beginner-friendly course. Learn to import, edit, and enhance videos with text, music, effects, and more, crafting captivating content with ease.

“Unlock the secrets of video editing with Clipchamp for beginners: a step-by-step online course to master creating stunning videos from scratch. No prior experience needed – start your video editing journey today!”

Level 3 Emergency First Aid at Work The Level 3 Emergency First Aid at Work Diploma is awarded by EUKET. This bundle on first aid at work covers expert tips and techniques for emergency first aid at work situations. This program aligns with the guidelines introduced by the HSE in October 2013 and fulfils the standards of the First Aid at Work (First Aid) Regulations 1981, including the updates made in 2017. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 3 Emergency First Aid at Work Course Benefits: Master the art of emergency planning, a fundamental aspect of first aid at work. Address unconscious casualties effectively, a vital skill in first aid at work scenarios. Gain expertise in treating Heart Attacks, Choking, Bleeding, Shock, Asthma, and Anaphylaxis-key treatments in first aid at work. Become well-versed in the laws and regulations that govern first aid at work. Assess critical situations and create first aid at work action plans.

Level 1 Sales & Marketing with Customer Service & Negotiation Skills Embark on a career-defining journey with our Level 1 course, designed to build foundational expertise in Sales & Marketing. Deepen your understanding of Sales dynamics and Marketing strategies, complemented by exceptional Customer Service skills. Emerge as a skilled professional in Sales & Marketing, equipped with advanced negotiation techniques to excel in the competitive business landscape. Learning Outcomes: Master foundational concepts in Sales for effective Sales & Marketing. Understand the core principles of Marketing in the Sales & Marketing arena. Develop exceptional Customer Service skills for Sales success. Enhance Sales & Marketing strategies with proficient Negotiation Skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Sales & Marketing Level 1 Course Syllabus: 01: Basics of Sales for Sales & MarketingDelve into the key elements of Sales, understanding the sales process, techniques, and strategies essential for success in Sales & Marketing.Learn to identify customer needs and effectively present solutions. 02: Basics of Marketing in Sales & MarketingExplore fundamental Marketing concepts, including market analysis, brand management, and marketing communication, as they relate to Sales.Understand how effective Marketing strategies can drive Sales success. 03: Customer Service Excellence in Sales & MarketingAcquire skills in Customer Service, crucial for maintaining client relationships and enhancing the Sales process.Learn to address customer queries and challenges with professionalism and efficiency. 04: Negotiation Skills for Sales & Marketing ProfessionalsDevelop advanced Negotiation Skills, a vital tool for closing deals and fostering long-term business relationships in Sales & Marketing.Understand negotiation dynamics and tactics to achieve win-win outcomes.

Certificate in Mental Health Awareness Level 1 Embark on a transformative exploration of Mental Health with our Level 1 Certificate, meticulously crafted for depth and clarity. Dive into the nuances of Mental Health, from understanding adolescents' challenges to ensuring well-being in the workplace. Learning Outcomes: Understand the fundamental concepts of Mental Health. Apply the principles of Mental Health First Aid effectively. Analyze the impact of technology on adolescents' Mental Health. Assess the significance of Mental Health in the workplace. Explain the core concepts associated with Mental Health. Demonstrate the application of Mental Health First Aid principles. Analyze the influence of technology on adolescents' Mental Health. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Certificate in Mental Health Awareness Level 1 Course Syllabus Mental Health Basics: Gain foundational knowledge of Mental Health concepts, including its importance and impact. Principles of Mental Health First Aid: Understand the principles and practices of Mental Health First Aid for immediate and effective intervention. Adolescents' Mental Health and Technology: Master the relationship between technology and adolescents' Mental Health, focusing on both risks and benefits. Treatment of Mental Illness: Acquire skills in identifying and understanding various treatment options for Mental Health conditions. Legislation and Services for Mental Illness: Learn about the legal framework and services available for Mental Health support and treatment. Mental Health in the Workplace: Understand the importance of Mental Health in the workplace and strategies for its promotion and management.