PR : Public Relation course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in PR : Public Relation. Our course starts with the basics of PR : Public Relation and gradually progresses towards advanced topics. Therefore, each lesson of this PR : Public Relation is intuitive and easy to understand. So, stand out in the job market by completing the PR : Public Relation course. Get an accredited certificate and add it to your resume to impress your employers. Along with the PR : Public Relation course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum: Take a look at the training modules of the PR : Public Relation course : Introduction to Public Relations Concepts of Public Relations Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part II Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this PR : Public Relation course. Requirements To enrol in this PR : Public Relation course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to PR : Public Relation. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Enrolling in the Introduction to Public Relations (PR) Course offers a foundational understanding of PR concepts and tactics essential in today's interconnected world. In an era where reputation and perception can make or break an organization, mastering PR is crucial. Through modules covering the fundamentals, management, tactics, and ethical considerations, students gain insight into crafting compelling narratives and managing relationships with stakeholders. In the UK job market, proficiency in PR opens doors to diverse opportunities across sectors, from corporate communications to nonprofit advocacy. The average salary for PR professionals in the UK is around £30,000 to £40,000 annually, reflecting the demand for skilled practitioners. With PR becoming increasingly intertwined with social media and digital platforms, the Public Relations (PR) course equips learners to navigate these channels effectively. Despite fluctuations, the PR sector is experiencing steady growth, with an estimated increase of 6-8% in job opportunities projected over the next decade, making this course a valuable investment in career advancement. Key Features: CPD Certified Public Relations (PR) Course Free Certificate from Reed CIQ Approved Public Relations (PR) Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Crisis management Module 09: Ethics & Professionalism in Public Relations Learning Outcomes: Analyze key concepts shaping public relations strategies for organisations. Implement effective tactics for managing public relations crises professionally. Apply ethical principles to navigate complex public relations scenarios confidently. Utilize social media platforms strategically to enhance public relations efforts. Demonstrate proficiency in conducting research to inform public relations strategies. Examine various fields of public relations practice and their significance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Public Relations 2:06:17 1: Module 01: Introduction to Public Relations Preview 12:45 2: Module 02: Concepts of Public Relations 14:28 3: Module 03: Management and Organisation of Public Relations 10:21 4: Module 04: Public Relations Tactics and Research 16:34 5: Module 05: Major Fields of Public Relations Practice Part I 14:08 6: Module 06: Major Fields of Public Relations Practice Part II 14:25 7: Module 07: Social Media and PR 13:22 8: Module 08: Crisis Management 19:13 9: Module 09: Ethics & Professionalism in Public Relations 09:01 10: CPD Certificate - Free 01:00 11: Leave A Review 01:00 Who is this course for? This Introduction to Public Relations (PR) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Introduction to Public Relations (PR). Moreover, this course is ideal for: Aspiring public relations professionals seeking foundational knowledge. Students interested in understanding the dynamics of public relations. Professionals transitioning into public relations roles for career advancement. Individuals looking to enhance their understanding of organizational communication. Anyone curious about the role of public relations in modern society. Requirements There are no requirements needed to enrol into this Introduction to Public Relations (PR) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Public Relations (PR) course. Career path After finishing this Public Relations (PR) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Public Relations (PR) are: Public Relations Officer - £25K to £35K/year. Communications Manager - £30K to £50K/year. Social Media Coordinator - £20K to £30K/year. PR Consultant - £25K to £40K/year. Crisis Communications Specialist - £30K to £45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Do you want to acquire the knowledge that will Help you Understand & Cope with Social Events Planning? Step into the vibrant world of Olivia, a passionate event planner. With every module in 'Social Events Planning', journey alongside her as she transforms ordinary gatherings into extraordinary memories. Experience the thrill of crafting themes, managing guests, and orchestrating the perfect soirée. By the end, not only will you have witnessed Olivia's tales but be ready to pen your own epic event stories! Course Highlights Social Events Planning is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Social Events Planning for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Social Events Planning Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Social Events Planning is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Social Events Planning is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Social Events Planning Module 01: Introduction to Social Event Planning 00:05:00 Module 02: Event Design and Theme Development 00:05:00 Module 03: Budgeting and Financial Management 00:06:00 Module 04: Vendor Selection and Management 00:05:00 Module 05: Logistics and Operations 00:10:00 Module 06: Event Marketing and Promotion 00:12:00
Overview Learn how to renovate a decrepit block of flats and create great business plans to lure more buyers, by enrolling in our Property Developer Level 3.When you train with us, you will be swiftly educated on the fundamental skills to effectively visualise, organise and carry out renovation projects for personal or commercial purpose. The comprehensive bundle course provides in-depth property knowledge to give you a strong foundation on the curriculum. After your successful completion, you will be more than capable of researching land and properties, cost-cutting and proposing excellent property development plans based on your clients' preferences. You will have the expertise to sort out your finances, conduct market research and perform every other activity crucial for business development. Enrol today to build your business from the ground up! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Property Developer Level 3. It is available to all students, of all academic backgrounds. Requirements Our Property Developer Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 07:30:00 total length •Property Development and the Process: 00:35:00 •Main Actors and Economic Context: 01:20:00 •Land for Development: 02:00:00 •Making Decisions: 00:30:00 •Sorting Out Your Finances: 00:30:00 •Establishing Your Business: 00:20:00 •Market Research: 01:15:00 •Promotion and Selling: 01:00:00
Overview Learn how to sort out your finances and negotiate excellent property deals by enrolling in our professionally designed Property Negotiation Diploma course. This course offers a wide array of training modules, designed to teach you how to act on clients' best interests by negotiating sales prices. This course provides you with the knowledge to kickstart your career as a property negotiator. After course completion, you will be able to update property listings, locate a property for sale, and oversee leasing activities. You will have the skills to conduct effective market research and update clients about market conditions to maintain and expand your client base. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Property Negotiation Diploma. It is available to all students, of all academic backgrounds. Requirements Our Property Negotiation Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 32 lectures • 15:40:00 total length •What is Estate Agent: 00:15:00 •Requirements for the Job: 00:20:00 •History of the Estate Agent: 00:20:00 •The Real Estate Industry: 00:15:00 •Different Types of Estate Agents: 00:15:00 •Online Estate Agents: 00:20:00 •Estate agent Fees and Contracts: 00:30:00 •Pros and Cons of Hiring an Estate Agent: 00:20:00 •Getting to Know Your Clients: 00:20:00 •A Day in the Life of an Estate Agent: 00:15:00 •Selling Property with an Estate Agent: 00:15:00 •Property Marketing: 00:15:00 •The Regulations for Estate Agent Boards and Why It is Important: 00:15:00 •Valuation: 00:20:00 •Performing Viewings: 00:15:00 •Negotiating: 00:30:00 •Buying with an Estate Agent: 00:20:00 •Sales Progression: 00:30:00 •Technology: 00:25:00 •Investment Property: 00:40:00 •About Letting Agents: 00:25:00 •Property Management: 00:15:00 •Laws and Regulations: 00:30:00 •How to Set Up an Estate Agency: 00:15:00 •Property Development and the Process: 00:35:00 •Main Actors and Economic Context: 01:20:00 •Land for Development: 02:00:00 •Making Decisions: 00:20:00 •Sorting Out Your Finances: 00:30:00 •Establishing Your Business: 00:20:00 •Market Research: 01:15:00 •Promotion and Selling: 01:00:00
Overview Start a career as an estate agent by gaining the skills and qualifications required to work in the real estate sector. This course will teach you everything you need to know to become a professional real estate agent. In this Estate Agent & Personal Development Level 3 course, you will learn sales techniques, communication skills and personal leadership skills. In addition, you will learn professional negotiation techniques, time management strategies and many other skills vital to succeed in the modern real estate sector. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Estate Agent & Personal Development Level 3. It is available to all students, of all academic backgrounds. Requirements Our Estate Agent & Personal Development Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 03:47:00 total length •Module 01 - Estate Agent: An Introduction: 00:24:00 •Module 02 - Different Types of Estate Agents: 00:18:00 •Module 03 - Getting Started on the Job: 00:19:00 •Module 04 - Listing Property: Finding the Sellers: 00:27:00 •Module 05 - Valuation Process: 00:24:00 •Module 06 - Negotiating as Estate Agent: 00:15:00 •Module 07 - Selling Property: Finding the Buyers: 00:26:00 •Module 08 - Letting Property: 00:34:00 •Module 09 - Technology for Estate Agents: 00:24:00 •Module 10 - Regulation of Estate Agents: 00:16:00
The Compliance Management System is a comprehensive programme which looks at if your employees are following the rules for their trade. Risk management, on the other hand, allows you to predict certain risks through analysing various factors. You can then use this information to make well-supported decisions. This Compliance and Risk Management Course gives you the tools to ensure your office environment is staffed with people following rules and minimising or even completely avoiding risks. The first half of the course covers the Compliance Management System in detail, as well as compliance and auditing, compliance and ethics and the role of a Compliance Manager. After that, you will learn risk reporting and communication and strategic risk management. You will also be taught Enterprise Risk Management (ERM), which is an approach used by organisations to manage risks and potentially improve their prospects, as well as how to analyse and assess risks to safeguard your employees and company from future harm. Topics also include: The compliance House Information Security Risk Management Internal and external factors Learning outcomes: Develop your ability to manage risks and seize opportunities for growth. Understand the Compliance Management System and how to use it for your company's benefit. Identify situations that involve or could lead to risks and analyse how they can be improved or resolved. Assess the capability of your employees to follow their work rules. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Compliance and Risk Management Module 1: Introduction to Compliance 00:10:00 Module 2: Compliance Management System 00:15:00 Module 3: Basic Elements of Effective Compliance 00:15:00 Module 4: Compliance Audit 00:20:00 Module 5: Compliance and Ethics 00:20:00 Module 6: Introduction to Risk and Basic Risk Types 00:20:00 Module 7: Further Risk Types 00:20:00 Module 8: Introduction to Risk Management 00:10:00 Module 9: Risk Management Process 00:10:00 Module 10: Risk Assessment and Risk Treatment 00:20:00 Module 11: Types of Risk Management 00:20:00 Assignment Assignment - Compliance And Risk Manager Training 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Control and Administration of Medicine Anyone working in care must understand how to correctly administer medication. This Control and Administration of Medicine course is designed for anyone in a care role. This includes nurses, doctors, health care assistants, care home workers, childcare practitioners, and various other job roles where knowledge of medication is required. The Control and Administration of Medicine: Medicine course covers all of the knowledge needed for safe medication control, handling, and administration in social and domiciliary care settings. By the end of this Control and Administration of Medicine: Medicine course, the learner will understand prescribing, checking, handling, and administering medicines and the legislation behind this. Enrol on this Control and Administration of Medicine course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your professional development. Why choose this Control and Administration of Medicine course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Special Offers of this Control and Administration of Medicine Course: This Control and Administration of Medicine Course includes a FREE PDF Certificate. Lifetime access to this Control and Administration of Medicine Course Instant access to this Control and Administration of Medicine Course 24/7 Support Available to this Control and Administration of Medicine Course Control and Administration of Medicine Learning Outcomes After completing this Control and Administration of Medicine course, the learner will be able to: Gain a thorough understanding of medication management. Understand the importance of medication management. Know the routes by which medicine can be administered. Understand the common issues in pharmacological management record-keeping requirements. Gain in-depth knowledge about palliative care. Gain a clear understanding of medicine optimisation and its four principles. Understand handling medication in residential aged care facilities. Understand the law and legislation concerning medicines. Who is this course for? Control and Administration of Medicine This Control and Administration of Medicine Course is ideal for anyone who works in the Healthcare & Social Care setting. Including: Hospitals (both private and public) Clinical Commissioning Groups NHS Mental Health and Disability Services Nursing Homes & Hospices Residential Care Homes Healthcare Recruitment Agencies Domiciliary & Home Care Agencies Requirements Control and Administration of Medicine To enrol in this Control and Administration of Medicine Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Control and Administration of Medicine Course. Be energetic and self-motivated to complete our Control and Administration of Medicine Course. Basic computer Skill is required to complete our Control and Administration of Medicine Course. If you want to enrol in our Control and Administration of Medicine Course, you must be at least 15 years old. Career path Control and Administration of Medicine: Control and Administration of Medicine
This Hotel & Hospitality Management Diploma with Holiday Representative Training will provide you with an understanding of the interrelationships between departments that drive performance in the hotel and resort industry. The course will introduce to the central philosophies of facilities and resource management, operating procedures and compliance requirements. You will focus on developing and maintaining effective teamwork and the management of staff relationships within a hospitality team. You will become proficient in developing food and beverage menus that meet cost requirements and the management of staff training processes. You'll learn about food service operations alongside a variety of academic disciplines, including foreign languages. This course covers a range of topics such as hotels, resorts, cruise ships, private / corporate owned restaurants and special catering events. You'll also be provided with cash handling, function, restaurant service, and barista skills. Who is this course for? Retail Customer Service and Visual Merchandising Training is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Retail Customer Service and Visual Merchandising Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:45:00 Put Together Your Business Concept 00:10:00 Identify Your Target Market 00:10:00 Identify Your Competition 00:10:00 Write A Mission Statement 00:10:00 Downline Basics 00:15:00 Equipment And Supplies 00:10:00 Marketing And Quality Control 00:10:00 Wrapping Up 00:05:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:05:00 The Development of the Hospitality Industry 00:05:00 Hospitality Brands 00:15:00 Accommodation 00:05:00 Food Service 00:05:00 Successful Quality Management 00:05:00 Holiday Representative Your Introduction to Becoming a Holiday Rep 00:15:00 Defining the Career of a Holiday Rep 00:30:00 Exploring the Various Types of Holiday Reps 00:30:00 Exploring the Origins and Growth of British Tourism 00:30:00 The Components of the Travel and Tourism Industry 00:15:00 Factors that Affect Your Career 00:30:00 Nailing the Teamwork Element Required to Surpass Expectations 01:00:00 The Standard Duties of Holiday Reps 00:15:00 The Legalities Holiday Reps Need to Know About 01:00:00 The Holiday Reps Role in Keeping their Guests Safe 00:30:00 Effective Handling of Customer Complaints 00:30:00 Administration Duties 00:15:00 Crushing It With Customer Services 00:30:00 Creating the Perfect Welcome Meeting 00:15:00 Guide to Selling Excursions 00:15:00 Preparing and Conducting Transfers Successfully 00:05:00 Tallying Floats and Converting Currencies 00:30:00 Mock Exam Mock Exam - Hotel & Hospitality Management Diploma with Holiday Representative Training 00:20:00 Final Exam Final Exam - Hotel & Hospitality Management Diploma with Holiday Representative Training 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00