810 Courses

Follow your dreams by enrolling on the Purchasing and E-Procurement course today and develop the experience, skills and knowledge you need to enhance your professional development. Purchasing and E-Procurement will help you arm yourself with the qualities you need to work towards your dream job. Study the Purchasing and E-Procurement training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Purchasing and E-Procurement course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Purchasing and E-Procurement course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Purchasing and E-Procurement course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Purchasing and E-Procurement course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Purchasing and E-Procurement course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Purchasing and E-Procurement course. The Purchasing and E-Procurement course is designed by industry experts and is tailored to help you learn new skills with ease.  The Purchasing and E-Procurement is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Purchasing and E-Procurement when it suits you. Access the Purchasing and E-Procurement course modules from any internet-enabled device, including computers, tablets, and smartphones. The Purchasing and E-Procurement course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Purchasing and E-Procurement now and start learning instantly! What You Get Out Of Studying Purchasing and E-Procurement With Janets: Receive a digital Certificate upon successful completion of the Purchasing and E-Procurement course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Purchasing and E-Procurement training course is delivered through Janets' online learning platform. Access the Purchasing and E-Procurement content from any internet-enabled device whenever or wherever you want to. The Purchasing and E-Procurement course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Purchasing and E-Procurement course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Purchasing and E-Procurement course. After successfully passing the Purchasing and E-Procurement course exam, you will be able to apply for a CPD-accredited certificate as proof of your Purchasing and E-Procurement qualification. Certification All students who successfully complete the Purchasing and E-Procurement course can instantly download their digital certificate. You can also purchase a hard copy of the Purchasing and E-Procurement course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Purchasing and E-Procurement is ideal for those who already work in this sector or are an aspiring professional. This Purchasing and E-Procurement course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Purchasing and E-Procurement is open to all students and has no formal entry requirements. To study the Purchasing and E-Procurement course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Purchasing and E-Procurement is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Purchasing and E-Procurement and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01: Supply Chain Basics Supply Chain Basics 00:17:00 Module 02: Role of Procurement in an Organisation Role of Procurement in an Organisation 00:17:00 Module 03: The Purchasing Cycle The Purchasing Cycle 00:13:00 Module 04: Purchasing Toolkits Purchasing Toolkits 00:28:00 Module 05: Managing Competitive Bids Managing Competitive Bids 00:21:00 Module 06: Quality Management Quality Management 00:29:00 Module 07: Supplier Relationship Management Supplier Relationship Management 00:18:00 Module 08: Analysing and Reducing Risk in the Supply Chain Analysing and Reducing Risk in the Supply Chain 00:14:00 Module 09: Improving Efficiency and Accuracy Improving Efficiency and Accuracy 00:10:00 Module 10: Category Management Category Management 00:29:00 Module 11: Inventory Management Inventory Management 00:24:00 Module 12: E-Procurement E-Procurement 00:18:00 Mock Exam Mock Exam- Purchasing & Procurement 00:20:00 Final Exam Final Exam- Purchasing & Procurement 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Procurement and Quality Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Procurement and Quality Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Procurement and Quality Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Procurement and Quality Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Procurement and Quality Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Procurement and Quality Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Procurement and Quality Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Procurement and Quality Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Procurement and Quality Management course. The Procurement and Quality Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Procurement and Quality Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Procurement and Quality Management when it suits you. Access the Procurement and Quality Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Procurement and Quality Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Procurement and Quality Management now and start learning instantly! What You Get Out Of Studying Procurement and Quality Management With Janets: Receive a digital Certificate upon successful completion of the Procurement and Quality Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Procurement and Quality Management training course is delivered through Janets' online learning platform. Access the Procurement and Quality Management content from any internet-enabled device whenever or wherever you want to. The Procurement and Quality Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Procurement and Quality Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Procurement and Quality Management course. After successfully passing the Procurement and Quality Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Procurement and Quality Management qualification. Certification All students who successfully complete the Procurement and Quality Management course can instantly download their digital certificate. You can also purchase a hard copy of the Procurement and Quality Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Procurement and Quality Management is ideal for those who already work in this sector or are an aspiring professional. This Procurement and Quality Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Procurement and Quality Management is open to all students and has no formal entry requirements. To study the Procurement and Quality Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Procurement and Quality Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Procurement and Quality Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Procurement and Quality Management Module 01: Supply Chain Basics Supply Chain Basics 00:17:00 Module 02: Role of Procurement in an Organisation Role of Procurement in an Organisation 00:17:00 Module 03: The Purchasing Cycle The Purchasing Cycle 00:13:00 Module 04: Purchasing Toolkits Purchasing Toolkits 00:28:00 Module 05: Managing Competitive Bids Managing Competitive Bids 00:21:00 Module 06: Quality Management Quality Management 00:29:00 Module 07: Supplier Relationship Management Supplier Relationship Management 00:18:00 Module 08: Analysing and Reducing Risk in the Supply Chain Analysing and Reducing Risk in the Supply Chain 00:14:00 Module 09: Improving Efficiency and Accuracy Improving Efficiency and Accuracy 00:10:00 Module 10: Category Management Category Management 00:29:00 Module 11: Inventory Management Inventory Management 00:24:00 Module 12: E-Procurement E-Procurement 00:18:00 Mock Exam Mock Exam- Procurement and Quality Management 00:20:00 Final Exam Final Exam- Procurement and Quality Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Give a compliment to your career and take it to the next level. This Investment Advisor bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Investment Advisor bundle will help you stay ahead of the pack. Throughout the Investment Advisor program stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Investment Advisor course, you will get 4 premium courses, an original hardcopy, 5 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Investment Advisor Bundle Consists of the following Premium courses: Course 01: Investment Course 02: Financial Advisor Course 03: Investment Analyst Course 04: Investment Banking Course 05: Investment: Investing In Gold & Gold Mining Stocks Key features of this Investment Advisor bundle: This Investment Advisor bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Investment Advisor is entirely online 24/7 Learner support Enrol now in Investment Advisor to advance your career, and use the premium study materials from Apex Learning. The Investment Advisor bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Investment Advisor expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without traveling for classes. The Course Curriculum of Investment Advisor Bundle Course 01: Investment Module 01: Introduction to Investment Module 02: Types and Techniques of Investment Module 03: Key Concepts in Investment Module 04: Understanding the Finance Module 05: Investing in Bond Market Module 06: Investing in Stock Market Module 07: Risk and Portfolio Management =========>>>>> And 4 More Courses <<<<<========= Course 01: Investment lays the foundation for understanding investment principles, portfolio construction, and risk assessment. Course 02: Financial Advisor delves into the intricacies of financial advising, covering client relationship management, financial planning, and wealth management strategies. Course 03: Investment Analyst equips you with the expertise to evaluate financial instruments, conduct market research, and formulate investment recommendations. Course 04: Investment Banking unveils the complexities of investment banking, encompassing mergers and acquisitions, underwriting, and securities trading. Course 05: Investment: Investing In Gold & Gold Mining Stocks explores the world of gold and gold mining stocks, providing insights into valuation, market trends, and investment opportunities. Enroll in the Ultimate Investment Advisor Bundle today and enter on a rewarding journey of financial mastery. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Investment Advisors seeking a comprehensive understanding of investment principles and practices. Financial professionals aiming to enhance their investment advisory skills and knowledge. Individuals seeking a career transition into the lucrative field of investment advising. Anyone interested in gaining a deeper understanding of the investment world and making informed investment decisions. Requirements This Investment Advisor course has been designed to be fully compatible with tablets and smartphones. Career path Having this Ultimate Investment Advisor expertise will increase the value of your CV and open you up to multiple job sectors: Investment Advisor: £40,000 - £100,000 Financial Advisor: £30,000 - £80,000 Investment Analyst: £45,000 - £120,000 Investment Banker: £60,000 - £150,000 Wealth Manager: £50,000 - £150,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Investment) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Are you looking to enhance your Travel Agent skills? If yes, then you have come to the right place. Our comprehensive course on Travel Agent Training will assist you in producing the best possible outcome by mastering the Travel Agent skills. The Travel Agent Training is for those who want to be successful. In the Travel Agent Training, you will learn the essential knowledge needed to become well versed in Travel Agent. Our Travel Agent Training starts with the basics of Travel Agent and gradually progresses towards advanced topics. Therefore, each lesson of this Travel Agent Training is intuitive and easy to understand. Why would you choose the Travel Agent Training from Compliance Central: Lifetime access to Travel Agent Training materials Full tutor support is available from Monday to Friday with the Travel Agent Training Learn Travel Agent skills at your own pace from the comfort of your home Gain a complete understanding of Travel Agent Training Accessible, informative Travel Agent Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Travel Agent Training bundle Study Travel Agent Training in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Travel Agent Training Improve your chance of gaining in demand skills and better earning potential by completing the Travel Agent Training Travel Agent Training Curriculum Breakdown of the Course Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management (CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Brexit and its Impact on Tourism Industry CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Travel Agent Training helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Travel Agent Training. It is also great for professionals who are already working in Travel Agent Training and want to get promoted at work. Requirements To enrol in this Travel Agent Training, all you need is a basic understanding of the English Language and an internet connection. Career path The Travel Agent Training will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Travel Agent Training. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our property management course will teach you every relevant piece of knowledge you need to have to manage a property.

Feeling Stuck in Your Career? The Supply Chain Management, Purchasing, Logistics Management & Retail Management - 30 in 1!Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Supply Chain Management: Logistics & Retail Management bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the Supply Chain Management, Purchasing, Logistics management & Retail Management - 30 in 1!Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Supply Chain Management: Logistics & Retail Management bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Supply Chain Management: Logistics & Retail Management bundle on your job life and career growth! This Supply Chain Management, Purchasing, Logistics Management & Retail Management - 30 in 1!Bundle Comprises the Following CPD Accredited Courses: Course 01: Supply Chain Management Course 02: Certificate in Purchasing and Procurement Course 03: Purchase Ledger Course 04: Operations Management: Process Mapping & Supply Chain Course 05: Supply Chain Management for Different Retail Formats Course 06: Import/Export Course 07: Logistic Management Course 08: Transport Planner Course Course 09: Port Management Diploma Course 10: Commercial law Course 11: Warehouse Clerk Course 12: Warehouse Safety Manager Course 13: Inventory Controller Course 14: Diploma in Lean Process and Six Sigma Course 15: Organisation & People Management Course 16: Retail Management Course 17: Retail Psychology Course 18: Merchandising Course 19: Visual Merchandising Diploma Course 20: Product Management Course 21: Quality Management Course 22: Level 3 Ecommerce Management Course 23: Customer Relationship Management Course 24: SAP Controlling (CO) - Product Costing S4HANA Course 25: Career Development Plan Fundamentals Course 26: CV Writing and Job Searching Course 27: Learn to Level Up Your Leadership Course 28: Networking Skills for Personal Success Course 29: Ace Your Presentations: Public Speaking Masterclass Course 30: Learn to Make a Fresh Start in Your Life What will make you stand out? Upon completing this online Supply Chain Management, Purchasing, Logistics Management & Retail Management - 30 in 1!Bundle, you will gain the following: CPD QS Accredited Proficiency with this Supply Chain Management: Logistics & Retail Management bundle After successfully completing the Supply Chain Management: Logistics & Retail Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Supply Chain Management: Logistics & Retail Management bundle The online test with immediate results You can study and complete the Supply Chain Management: Logistics & Retail Management bundle at your own pace. Study for the Supply Chain Management: Logistics & Retail Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Supply Chain Management, Purchasing, Logistics Management & Retail Management - 30 in 1!bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Supply Chain Management : Logistics & Retail Management bundle, a comprehensive, complete collection of 30 courses. Each course in the Supply Chain Management : Logistics & Retail Management bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Supply Chain Management: Logistics & Retail Management bundle offers the flexibility and convenience to learn at your own pace. Make the Supply Chain Management: Logistics & Retail Management package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Supply Chain Management, Purchasing, Logistics Management & Retail Management - 30 in 1!bundle is perfect for: Expand your knowledge and skillset for a fulfilling career with the Supply Chain Management: Logistics & Retail Management bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Supply Chain Management: Logistics & Retail Management bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Supply Chain Management: Logistics & Retail Management bundle. Learn on your schedule, in the comfort of your home - the Supply Chain Management: Logistics & Retail Management bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those who are aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Supply Chain Management, Purchasing, Logistics Management & Retail Management - 30 in 1!bundle. Certificates CPD Certificates Digital certificate - Included

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***24 Hour Limited Time Flash Sale*** Marketing Strategy: Digital & Affiliate Marketing - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Ready to take your marketing game to the next level? Did you know that in the UK, online retail sales are booming, accounting for over 28% of all retail spending? But with so much competition, how can you stand out and attract customers? This Marketing Strategy: Digital & Affiliate Marketing bundle equips you with everything you need to become a digital marketing powerhouse. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Marketing Strategy: Digital & Affiliate Marketing bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Marketing Strategy: Digital & Affiliate Marketing Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Marketing Strategy: Digital & Affiliate Marketing Career Bundle: Course 01: Marketing Fundamentals Course 02: Retail Customer Service Training Course 03: Customer Relationship Management Course 04: Effective Email Marketing Course 05: The Ultimate Sales Training Blueprint: How To Master Sales Course 06: TikTok Marketing for Business Course 07: Instagram Marketing Course 08: Content Writing & Copy Writing For SEO and Sales Course 09: Effective Communication Skills Diploma Course 10: Social Media Marketing Training Course 11: Sales Generation Course Course 12: Affiliate Marketing Course 13: LinkedIn Marketing & Sales Lead Generation Blueprint Course 14: Sales Negotiation Training Course 15: Facebook Marketing Course 16: Digital Marketing Business Tips Course 17: Lead Generation with Attraction Marketing for Business Course 18: Social Media Strategy for Business Course 19: Visual Merchandising Course 20: Youtube Marketing Diploma Course 21: Digital Marketing - Growth Hacking Techniques Course 22: Sales & Selling Management Course Course 23: Strategic Planning and Analysis for Marketing Course 24: Webinar Marketing Funnel Course 25: Pinterest Marketing Course 26: Telephone Skills Diploma Course 27: Creativity and Problem-Solving Skills Course 28: Personal and Networking Skills Course 29: Email Content Writing Course 30: Content Management With Marketing Strategy: Digital & Affiliate Marketing, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Learning Outcomes of Marketing Strategy: Digital & Affiliate Marketing Understand the fundamentals of marketing and customer relationships. Craft compelling email campaigns and write powerful sales copy. Leverage TikTok, Instagram, and other social media platforms for maximum impact. Master the art of affiliate marketing and generate passive income. Develop exceptional communication and negotiation skills. Gain the confidence to launch and succeed in your chosen marketing career. Don't let this opportunity pass you by. Enrol in Marketing Strategy: Digital & Affiliate Marketing today and take the first step towards achieving your goals and dreams. Why buy this Marketing Strategy: Digital & Affiliate Marketing? Free CPD Accredited Certificate upon completion of Marketing Strategy: Digital & Affiliate Marketing Get a free student ID card with Marketing Strategy: Digital & Affiliate Marketing Lifetime access to the Marketing Strategy: Digital & Affiliate Marketing course materials Get instant access to this Marketing Strategy: Digital & Affiliate Marketing course Learn Marketing Strategy: Digital & Affiliate Marketing from anywhere in the world 24/7 tutor support with the Marketing Strategy: Digital & Affiliate Marketing course. Start your learning journey straightaway with our Marketing Strategy: Digital & Affiliate Marketing Training! Marketing Strategy: Digital & Affiliate Marketing premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. 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