600 Courses

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary

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So you've decided to start your retail store, but you need a little bit of help in getting started; well you have come to the right place. It is not easy to start a retail business, but it doesn't have to be too difficult either. All you need is the right advice to help you figure out where to start. That is why this course has been designed. This will be your comprehensive guide to starting your very own retail business. You will be acquainted with the theoretical knowledge of concepts in the field of entrepreneurship. You will be equipped to start and manage your own business or find work in a general business role. You will also gain enough knowledge to continue your studies in this field at the next academic level. Course Highlights Business Startup & Planning Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Startup & Planning Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Startup & Planning Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Startup & Planning Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Startup & Planning Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Startup & Planning Diploma Introduction FREE 00:30:00 Is It Right for Me? FREE 00:30:00 Why Should I Start My Own Business? 00:30:00 The Business Plan 00:30:00 What Kind of Business Do I Want? 01:00:00 What Type of Business Should I Start? 01:00:00 Know Your Market 01:00:00 Know Your Strengths 02:00:00 Know Your Competition 01:00:00 Registrations Permits and Licensing 00:30:00 Choosing the Right Location 00:15:00 Marketing 01:00:00 Summary 00:30:00 Mock Exam Final Exam

Coaching and Mentoring course will help you to become an effective corporate coach. You will learn different coaching skills and models.

Overview This comprehensive course on Coaching Leaders for Success will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Coaching Leaders for Success comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Coaching Leaders for Success. It is available to all students, of all academic backgrounds Requirements Our Coaching Leaders for Success is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 40 lectures • 04:00:00 total length •Introduction 00:07:00 •Activity 1: 00:04:00 •Why Leader Coaching: 00:05:00 •Zones of Caring: 00:06:00 •Principles of Leadership Coaching: 00:12:00 •Activity 2: 00:03:00 •Who is Your Client: 00:11:00 •Defining Your Client's Needs: 00:09:00 •The Whole Person: 00:05:00 •Your First Meeting: 00:10:00 •Activity 3: 00:01:00 •1. Assumptions: 00:09:00 •Activity 4: 00:03:00 •2. Pinpoint: 00:07:00 •Activity 5: 00:02:00 •3. Discovery - External: 00:07:00 •3. Discovery Internal: 00:10:00 •Activity 6: 00:03:00 •4. Set Targets: 00:08:00 •Activity 7: 00:03:00 •5. Practice: 00:08:00 •6. Chaining: 00:05:00 •7. Reinforcement: 00:03:00 •Activity 8: 00:03:00 •Intro to Helping Skills: 00:07:00 •Body Language: 00:08:00 •Activity 9: 00:04:00 •Rephrasing: 00:08:00 •Activity 10: 00:02:00 •Empathy: 00:08:00 •Activity 11: 00:02:00 •Acknowledging: 00:03:00 •Silence: 00:04:00 •Brainstorming together: 00:05:00 •Giving Feedback: 00:11:00 •Receiving Feedback: 00:08:00 •Targets & Objectives 1: 00:09:00 •Targets & Objectives 2: 00:09:00 •Hierarchy of Motivation: 00:08:00 •Resource Files - Coaching Leaders for Success: 00:00:00

Moving On from Workplace Bullying This programme supports an individual to move on after experiencing bullying in the workplace through rebuilding confidence and resilience, and supporting them to step back into their own power.

Stress is part of life. Now managing it can be, too. Mindful Stress Management is a self-paced course designed to help you handle everyday stress in a healthier, more sustainable way. Developed by NASM wellness experts, this course provides simple, science-backed tools you can put to use immediately – including guided audio sessions, gentle movement flows, printable worksheets, and everyday techniques that fit into your real routine. Whether you need quick relief or you're ready to build long-term habits, this course gives you the support to respond instead of react. So you can start feeling more like yourself again. One moment at a time.

How often do you catch yourself saying "I can't..." "It's not possible to.." "I don't have the time to..." ​ Are you sabotaging your success?

Want to Drive Innovation? - Take a Coach Approach! Are you struggling to get your team to innovate? Is there a lack of new ideas on your team? Do you want to increase autonomy and empowerment of your team? Taking a coach approach may be exactly what you need. This session will show you how to empower your team to solve problems and innovate, and it will help you ensure diverse perspectives are being surfaced. We will explore specific tactics and questions you can use to unlock others; whether in your own team, or with peers and clients. A simple coaching framework to get started Powerful questions to unlock creativity and empower others Tips for boosting your active listening skills Time back in your day

Are you looking to improve your current abilities or make a career move? Our unique Business Plan course might help you get there! Expand your expertise with high-quality training - study the Business Plan course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Business Plan online training course. The Business Plan course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Business Plan course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Business Plan training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Business Plan course: Business Plan Course Module 01: An Introduction to Business Planning Module 02: Self-Assessment Module 03: Setting Your Goals Module 04: Roles and Responsibilities Module 05: Outlining a Sketch Module 06: Organising a Business Plan Module 07: Structuring a Business Plan Module 08: Marketing Plan Module 09: Getting to Know Your Customers Module 10: Financing Your Business Module 11: Setting the Right Price Module 12: Building a Company Value Assessment Process Once you have completed all the modules in the Business Plan course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Plan course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.