5548 Courses

Overview Gain the professional skills of a contract manager by enrolling in the Contract Manager Diploma course.This Contract Manager Diploma course will explore the roles and responsibilities of contract managers. It will familiarise you with the principles and types of contract management, as well as the lifecycle of contracts. It will also teach you the fundamentals of English contract law and introduce different efficient plan models. This educational program will coach you to become an in-demand contract manager.Ensure a thriving career with our Contract Manager Diploma course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Contract Manager Diploma. It is available to all students, of all academic backgrounds. Requirements Our Contract Manager Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:15:00 total length •Introduction to Contract Management: 00:23:00 •Classification of Contracts: 00:18:00 •Contract Lifecycle - Understanding The Stages: 00:16:00 •Principles of English Contract Law: 00:26:00 •Contract Management Plan & Efficiency: 00:16:00 •Contract Manager's Roles, Responsibilities & Career Opportunitiesv: 00:16:00 •Risks, Disputes & Supplier Relation In Contract Management: 00:20:00 •Negotiation, Variation & Changes in Contract Management: 00:16:00 •Contract Management Process Evaluation & KPI: 00:23:00 •Contract Review, Challenges and Future: 00:21:00

Overview This comprehensive course on Cycling Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Cycling Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Cycling Training. It is available to all students, of all academic backgrounds. Requirements Our Cycling Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 6 lectures • 03:25:00 total length •How to Buy a Cycle: 00:22:00 •Fitting and Accessories: 00:25:00 •Road Skills: 00:43:00 •Cycling in the Real World: 00:38:00 •Cycle Maintenance: 00:32:00 •Getting the Most Out of Cycling 11: 00:45:00

Overview Prove you are a dedicated and ambitious Retail Worker by completing your full education in this dynamic business sector. This course presents the principles, regulations, and customer expectations that will drive you to become an outstanding member of the Retail Industry. The Retail Operations Training Level 3 course has been constructed with the assistance of professionals and explains the different aspects of Retailing and the UK Consumer Market. You will be coached on dealing with complaints, enhancing the selling process, promoting excellent customer service, and an understanding of UK laws and regulations regarding retail. For the complete learning package for any shop working, sign up today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Operations Training Level 3. It is available to all students, of all academic backgrounds. Requirements Our Retail Operations Training Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 03:25:00 total length •Module 1: Introduction to Retail Associate: 00:15:00 •Module 2: Qualities of a Retail Associate: 00:23:00 •Module 3: Retail Psychology: 00:12:00 •Module 4: Importance of Consumer Behaviour: 00:10:00 •Module 05: The Importance of Communicating with Customers: 00:18:00 •Module 06: Taking Trends and Targeting Customers Effectively: 00:10:00 •Module 07: The Sales Process and Dealing with Customers at the Checkout: 00:10:00 •Module 08: Consumer Rights Act: 00:16:00 •Module 09: Introduction to Visual Merchandising: 00:16:00 •Module 10: In-Store Design: 00:18:00 •Module 11: Exterior Design: 00:20:00 •Module 12: Health & Safety for Retail Stores: 00:20:00 •Module 13: Management Skills for Leading Your Team: 00:17:00 •Assignment - Retail Operations Training Level 3: 00:00:00

Overview To prevent infection and contamination, sterile services play a pivotal role in the healthcare sector. Learn the key aspects and elements of sterile services with our premium Sterile Services Technician Training and prepare yourself for a career in the relevant areas. This course will provide you with an overall understanding of sterile services. Through the course you will be able to learn the basics of sterilisation methods. Then, you will receive detailed lessons on quality management in sterile services. In addition, the course will help you understand the fundamentals of thermal and chemical disinfection. Finally, the modules will describe the essentials of aseptic techniques and sterile compounding. This is an excellent opportunity to grasp a valuable skill set and an accredited certificate. Enrol now and start learning. Course Preview Learning Outcomes Learn the basic concepts of sterile services Enhance your knowledge about sterilisation methods and packaging Understand the process of quality management in sterile services Explore the basics of thermal and chemical disinfection Build a clear understanding of aseptic techniques and sterile compounding Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Sterile Services Quality management Thermal and chemical disinfection Who Should Take This Sterile Services Technician Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Sterile Services Technician Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Sterile Services Technician Training will equip you with effective skills and ab ilities and help you explore career paths such as  Sterile Services Technician Training Healthcare Workers Care Givers Module 01: Introduction to Sterile Services Introduction to Sterile Services 00:21:00 Module 02: Cleaning and Decontamination Cleaning and Decontamination 00:19:00 Module 03: Sterilisation Methods and Packaging Sterilisation Methods and Packaging 00:19:00 Module 04: Quality Management in Sterilising Services Quality Management in Sterilising Services 00:19:00 Module 05: Thermal and Chemical Disinfection Thermal and Chemical Disinfection 00:16:00 Module 06: Aseptic Techniques and Sterile Compounding Aseptic Techniques and Sterile Compounding 00:21:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Slips, trips, and tumbles aren’t just punchlines in cartoons — they’re serious risks when ice coats the ground. Whether you're heading to work, doing the school run, or simply taking a winter stroll, knowing how to walk safely on icy surfaces can make all the difference. This Training for Walking Safely in Icy Conditions Course is your go-to guide for winter footwork. With expert tips, clever techniques, and seasonal awareness, you'll feel more confident with every step when frost and flurries make things tricky. From spotting hidden hazards to choosing the right footwear, this course brings together everything you need to help stay steady when the temperature drops. No fluff, no frozen nonsense — just smart, safe walking advice delivered in a straightforward way. It's not about walking faster; it's about walking wiser. So, lace up, tune in, and take winter in stride — safely. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Walking Safely in Icy Conditions Module 02 : Types of Ice Module 03 : Footwear and Equipment for Icy Conditions Module 04 : Walking Techniques for Balance and Stability Module 05 : Preventing Slips, Falls, and Injuries Module 06 : Reacting to Slips and Falls Learning Outcomes: Understand the hazards of icy conditions and their effects on walking safety. Identify and differentiate between various types of ice for informed decision-making. Select appropriate footwear and equipment tailored to icy environments. Learn walking techniques to enhance balance and stability on slippery surfaces. Employ preventive measures to reduce the risk of slips, falls, and injuries. Gain the knowledge and skills to respond effectively to slips and falls in icy conditions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Outdoor enthusiasts in colder climates Workers who face icy conditions Seniors looking to maintain mobility safely Parents ensuring family safety in winter Hikers and nature explorers Anyone living or traveling in icy regions Adventurers and winter sports enthusiasts Individuals seeking to reduce winter-related accidents Career path Winter Safety Consultant Health and Safety Advisor Outdoor Equipment Sales Emergency Services Personnel Facility Maintenance Crew Winter Sports Instructor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Whether you’re preparing to support learners at entry level or helping students polish their command of English at Level 2, this Functional Skills Tutor English Course is designed to guide you through the core components of English instruction with precision and clarity. From linguistics and grammar to the nuances of spelling, punctuation, and pronunciation, the course equips you with structured knowledge to help others build solid language foundations. Each module tackles a key element of teaching English, covering both receptive and productive skills. With dedicated focus on reading, writing, listening, and speaking, you’ll explore methods of instruction that reflect current educational expectations and support learner progression. Whether you're aiming to refresh your knowledge or strengthen your role as a tutor, this course provides a focused and accessible way to do so. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Linguistics Module 02: Teaching Grammar and Vocabulary Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Question Module 06: Punctuation & Capitalisation Module 07: Spelling Module 08: English Pronunciation Module 09: Teaching Receptive Skills: Reading Module 10: Teaching Productive Skills: Writing Module 11: Teaching Receptive Skills: Listening Module 12: Teaching Productive Skills: Speaking Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Functional Skills Tutor English training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Functional Skills Tutor English training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Carpet Cleaning Methods Course offers a thorough exploration of the essential techniques and knowledge needed to maintain and restore carpets to their best condition. Beginning with a solid introduction, the course guides learners through understanding different carpet types, recognising common stains, and applying the most effective cleaning methods. Each module builds upon the last, providing clear, detailed insight into the cleaning process and even carpet restoration. This course is ideal for anyone seeking to enhance their expertise in carpet care through a well-structured and accessible format. In addition, the course includes a complementary Life Coaching section designed to enrich personal development and communication skills. From self-awareness and emotional intelligence to effective client interaction and ethical considerations, these modules provide valuable tools that support professional growth. Together, these elements create a balanced learning experience focused on skill development without requiring physical attendance, making it an excellent option for flexible, online study. Whether you are beginning a new path or looking to refine your existing knowledge, this course delivers focused, practical information tailored to your needs. Key Features of This Carpet cleaner Course CPD Accredited Carpet cleaner Course Instant e-certificate Fully online, interactive Carpet cleaner course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Carpet cleaner course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Carpet Cleaning Methods training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Carpet Cleaning Methods course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Course Curriculum of This Carpet cleaner Course: Carpet Cleaner Module 01: Introduction to Carpet Cleaning Module 02: Understanding Carpets Module 03: Identifying Carpet Stains Module 04: Carpet Cleaning Methods Module 05: Carpet Cleaning Process Module 06: Carpet Restoration Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Understand the fundamentals of carpet cleaning methods. Identify different types of stains on carpets effectively. Execute efficient carpet cleaning processes with precision. Master the techniques for carpet restoration. Gain insights into various carpet types and their characteristics. Develop skills to maintain and preserve carpets in optimal condition. Accreditation All of our courses are fully accredited, including this Carpet cleaner Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Carpet cleaner. Certification Once you've successfully completed your Carpet cleaner Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Carpet cleaner Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Carpet cleaner Course can be taken by anyone who wants to understand more about the topic. With the aid of this Carpet cleaner course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Carpet cleaner Course is ideal for: Individuals aspiring to start a career in carpet cleaning. Professionals seeking to enhance their expertise in carpet maintenance. Business owners aiming to train their cleaning staff. Anyone interested in learning about effective carpet cleaning methods and processes. Requirements Learners do not require any prior qualifications to enrol on this Carpet cleaner Course. You just need to have an interest in Carpet cleaner Course. Career path After completing this Carpet cleaner Course you will have a variety of careers to choose from. The following job sectors of Carpet cleaner Course are: Carpet Cleaner - £18K to 25K/year Carpet Cleaning Technician - £20K to 28K/year Carpet Restoration Specialist - £22K to 30K/year. Carpet Maintenance Supervisor - £24K to 32K/year. Carpet Cleaning Business Owner - £30K to 40K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview This comprehensive course on Introduction to VAT will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Introduction to VAT comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Introduction to VAT. It is available to all students, of all academic backgrounds. Requirements Our Introduction to VAT is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 14 lectures • 07:22:00 total length •Module 01: Understanding VAT: 00:36:00 •Module 02: VAT Terminology and Calculation: 00:35:00 •Module 03: VAT Taxable Persons: 00:46:00 •Module 04: VAT Registration: 00:40:00 •Module 05: VAT Rates: 00:32:00 •Module 06: Invoicing and Records: 00:27:00 •Module 07: VAT Application in Goods, Services and Vehicles: 00:31:00 •Module 08: Supply: 00:43:00 •Module 09: The VAT Return: 00:25:00 •Module 10: Tips on VAT Compliance: 00:21:00 •Module 11: VAT Exemptions and Zero-Rated VAT: 00:39:00 •Module 12: Miscellaneous VAT Issues and Penalties: 00:41:00 •Module 13: Making Tax Digital: 00:26:00 •Assignment - Introduction to VAT: 00:00:00