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ITIL® 4 Leader: Digital and IT Strategy The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Digital, Information, and Communication Technology Digital Transformation Services, Products, and Competitive Advantage Tiers of Strategy Business Models Operating Models Strategy and the Service Value System Opportunity and Demand Value Governance ITIL® Guiding Principles Continual Improvement ITIL® Practices What is Vision? Disruptions Vision Digital Disruptions Balanced Strategic Focus Positioning Tools for Digital Organizations Assignment 1: Digital Disruption and Digital Positioning Where Are We Now? Environmental Analysis Opportunity Analysis Digital Readiness Assessment How Do We Get There (Strategic Planning) Strategy Planning Financial Aspects of Digital and IT Strategy Business Models for Strategy Planning Portfolio Optimization How Do We Get There (Strategic Approaches) Strategic Approaches for Digital Organizations Strategic Approaches for Operational Excellence Strategic Approaches to Evolution Strategic Approaches to Social Responsibility and Sustainability Assignment 2: Strategic Approaches for Digital Organizations Take Action (Managing Strategic Initiatives) How Strategies are Implemented Coordinating Strategy and Strategic Initiatives Leading Digital Transformation Digital Leadership Assignment 3: Strategy Planning and Communication Did We Get There? (Measuring Strategy) Key Facts About Measurement Measuring a Strategy Instrumenting Strategy How Do We Keep the Momentum Going Long-Term Momentum: Ensuring Organizational Viability Short-Term Momentum: Parallel Operation Assignment: Digital Strategy in VUCA Environment Managing Innovation and Emerging Technologies Managing Innovation Formal Approach to Innovation Management Culture that Supports Innovation Approaches to Innovation Evaluating and Adopting Emerging Technology Managing Strategic Risk Risk Management Risk Identification Risk Posture Risk Treatment

Duration 2 Days 12 CPD hours This course is intended for Anyone with the need to understand how business analysis is performed to support agile projects or who must transition their existing business analysis skills and practices from waterfall to agile. Overview In this course, students will: Understand the fundamentals of agile delivery and agile business analysis Compare and contrast business analysis on waterfall and agile projects Explain the value proposition for agile product development Define the 4 main types of project life cycles Complete an in-depth walkthrough of the agile delivery life cycle Explain the major flavors of agile Understand the major standards available to assist in transition of skills Define business analysis tailoring and understand how to apply it Learn over 20 business analysis techniques commonly used on agile projects In this course, students will gain an understanding about agile business analysis. Students will learn how business analysis on an agile project is ?the same? and ?different? than business analysis performed on waterfall projects. Students will understand how the business analysis role changes on an agile team. A number of business analysis techniques suited for supporting agile teams will be introduced as will the various standards available to the community to help teams and organizations transition. Since few organizations are pure agile, students will also learn about delivery approaches that use a combination of practices from waterfall and agile and will also be introduced to the important concept of business analysis tailoring ? the key skill used to adapt business analysis skills to all environments ? regardless of the delivery life cycle selected. Introduction What is agile The Agile Manifesto Agile principles Agile benefits Hands-on activity Learning and course objectives The current state of agile Agile trends Agile skills Value proposition The business case for agile The BA role changes on an agile project Hands-on activity Understanding project life cycles Project life cycle Product life cycle Incremental versus Iterative Hybrid approaches to delivery Choosing a project life cycle An in-depth look at Agile The agile development life cycle A sequence of iterations Essential concepts Inside each iteration Iteration goal Iteration planning Sequence of tasks Work period Testing End of iteration activities Evaluation and feedback Structured walkthroughs Evaluation guidelines The BA role in structured walkthroughs Scripting scenarios Defect list Retrospectives Hands-on exercise Type of Agile Delivery Approaches The flavors of agile Scrum Scrum roles Extreme Programming (XP) Dynamic System Development Method (DSDM) Feature Driven Development (FDD) Testing Best practices used by FDD Kanban Kanban Boards Agile Unified Process Scaling Frameworks Introduction to Agile Business Analysis What is business analysis? What is agile business analysis? Framework for agile business analysis Business analysis components International Institute of Business Analysis (IIBA©) Project Management Institute (PMI©) Context to business analysis Our industry BA standards Our industry Agile BA standards Product Owners What stays the same What is expected to change Agile requirements deliverables Lightweight documentation Requirements repository Where business analysis fits in The BA workload Hands-on exercise Business Analysis Tailoring Business analysis tailoring (defined) Tailoring considerations What tailoring looks like The PMI Guide to Business Analysis Determining the ?best? BA approach Methodology vs Standard Why use methodologies Determining your methodology Business analysis impacts Tools and techniques for agile business analysis Agile BA techniques Backlog refinements Behavior Driven Development (BDD) Burndown chart Collaborative games Definition of done Definition of ready INVEST Iteration planning Kanban board Minimum marketable features (MMF) Minimum viable product (MVP) MoSCoW Narrative writing Persona analysis Product roadmap Progressive Elaboration Prototyping Purpose alignment model Retrospectives Story slicing Hands-on Exercise Prioritization Techniques Requirements prioritization Prioritizing on agile projects Prioritization criteria Business benefit MoSCoW Pair-choice comparison Setting priorities with multi-voting Cost to acquire and operate Determining business value Story point estimating Planning poker Project velocity Hands-on activity Course wrap-up Making the transition to agile How my role will be different Course summary Retrospective Questions Additional course details: Nexus Humans BA08 - Agile for Business Analysts training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA08 - Agile for Business Analysts course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Boost Your Career By Enrolling In This Book-keeping (Bookkeeper) & Business Data Analysis Bundle To Overcome Your Challenges! 5 in 1 Book-keeping (Bookkeeper) & Business Data Analysis Bundle Improve your knowledge and enhance your skills to succeed with this Book-keeping (Bookkeeper) & Business Data Analysis bundle. This Book-keeping (Bookkeeper) & Business Data Analysis bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Book-keeping (Bookkeeper) & Business Data Analysis Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Xero Accounting & Bookkeeping Course Course 02: Payroll: Payroll Management Course 03: Business Data Analysis Course 04: Tax Accounting Course Course 05: Financial Analysis Course All the courses under this Book-keeping (Bookkeeper) & Business Data Analysis bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Book-keeping (Bookkeeper) & Business Data Analysis bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. Why Choose Our Book-keeping (Bookkeeper) & Business Data Analysis Course? FREE Book-keeping (Bookkeeper) & Business Data Analysis certificate accredited Get a free student ID card with Book-keeping (Bookkeeper) & Business Data Analysis Training Get instant access to this Book-keeping (Bookkeeper) & Business Data Analysis course. Learn Book-keeping (Bookkeeper) & Business Data Analysis from anywhere in the world Book-keeping (Bookkeeper) & Business Data Analysis is affordable and simple to understand Book-keeping (Bookkeeper) & Business Data Analysis is an entirely online, interactive lesson with voiceover audio Lifetime access to the Book-keeping (Bookkeeper) & Business Data Analysis course materials Book-keeping (Bookkeeper) & Business Data Analysis comes with 24/7 tutor support So enrol now in this Book-keeping (Bookkeeper) & Business Data Analysis Today to advance your career! Start your learning journey straightaway! This Book-keeping (Bookkeeper) & Business Data Analysis's curriculum has been designed by Book-keeping (Bookkeeper) & Business Data Analysis experts with years of Book-keeping (Bookkeeper) & Business Data Analysis experience behind them. The Book-keeping (Bookkeeper) & Business Data Analysis course is extremely dynamic and well-paced to help you understand Book-keeping (Bookkeeper) & Business Data Analysis with ease. You'll discover how to master the Book-keeping (Bookkeeper) & Business Data Analysis skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Book-keeping (Bookkeeper) & Business Data Analysis bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Bookkeeping & Business Data Analysis bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Bookkeeping & Business Data Analysis bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Recovering Troubled Projects: In-House Training Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more. This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom. The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies. The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide and also addresses issues that arise when managing projects in a complex environment. What You Will Learn You will learn to: Recognize the value of a structured project recovery process Explain the reasons most projects fail Analyze the causes of a project's troubles Construct a negotiation process to use with key stakeholders Apply an effective strategy to planning the recovery effort Manage, evaluate, and adjust the ongoing recovery effort Foundation Concepts Recognizing a troubled project Defining the project recovery process The Reasons Projects Fail Putting failure in perspective Reviewing management issues Analyzing planning issues Exploring complexity issues Assess the Project Stabilizing the project Determining preliminary Go / No-Go Conducting a detailed recovery assessment Negotiate the Recovery Reviewing the basics of negotiation Setting reasonable expectations Obtaining appropriate PM authority Securing key stakeholder support Plan the Recovery Planning for recoveries Rebuilding the project team Reshaping the project plan Managing parallel activities Planning for change management Implement and Adjust the Project Implementing project recoveries Facilitating change Enabling continuous learning Fostering the project team Sustaining stakeholder engagement

Are you ready to embark on a transformative journey in business and coaching? Welcome to the 'Navigating Duty of Care: Online Coaching Business: Health & Life Coach Certification' course. This comprehensive program is designed to empower aspiring entrepreneurs with the knowledge and skills necessary to thrive in the dynamic world of business coaching. Let's delve into what awaits you on this remarkable voyage. In this course, you will first define your coaching offer, honing in on your unique value proposition as a business coach. You'll acquire a diverse set of coaching tools and techniques that will enable you to guide your clients towards success. You'll harness your full potential as a coach through meticulous self-management, ensuring a fulfilling career journey. You'll also gain a deep understanding of the coaching process, nurturing a robust client-coach relationship that fosters growth. As you progress, you'll learn effective marketing and selling strategies to establish your coaching business. Furthermore, you'll master the financial aspects of running a successful coaching enterprise. By the end, you'll be well-prepared to launch your business coaching business, connecting with those seeking a business coach near them. Join us on this transformative learning experience and become part of a community of thriving business coaches. Learning Outcomes: Craft a compelling coaching offer that sets you apart in the business coaching field. Utilize a wide array of coaching tools to assist clients in achieving their goals. Manage your personal growth and maintain balance in your coaching career. Foster a strong and supportive client-coach relationship for effective coaching. Develop marketing, selling, and financial skills to establish a successful coaching business. Why Buy this Online Coaching Business: Health & Life Coach Certification Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Online Coaching Business: Health & Life Coach Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Online Coaching Business: Health & Life Coach Certification for? Aspiring business coaches looking to enter the industry. Experienced coaches seeking to enhance their coaching and business skills. Individuals interested in offering health and life coaching services. Entrepreneurs aiming to start their own coaching business. Professionals looking to add coaching to their existing skill set. Prerequisites This Online Coaching Business: Health & Life Coach Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Online Coaching Business: Health & Life Coach Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Coach: £30,000 - £60,000 Per Annum Life Coach: £25,000 - £50,000 Per Annum Marketing Manager: £30,000 - £70,000 Per Annum Financial Advisor: £40,000 - £70,000 Per Annum Sales Manager: £35,000 - £75,000 Per Annum Self-employed Entrepreneur: Income varies based on business success. Course Curriculum Introduction Who this course is for !! 00:02:00 What you will learn !! 00:02:00 Why do you want to be a coach? 00:02:00 What it means to be your own boss 00:02:00 Defining Your coaching offer Defining your coaching offer 00:01:00 Describing your coaching offer 00:04:00 The secret: You are the product! 00:03:00 How to find your coaching niche 00:04:00 Structuring & differentiating your coaching offer 00:03:00 Coaching Tools Managing Yourself Managing yourself overview !! 00:01:00 Working from home 00:02:00 The modern dilemma 00:04:00 Too many distractions 00:02:00 How to reduce your decisions 00:05:00 How to organize your home for productivity 00:07:00 How to organize your social life 00:07:00 How to organize your time 00:06:00 Work, work, work 00:08:00 Limit your sources of information 00:04:00 Value your time 00:05:00 The Coaching Process The coaching process overview !! 00:02:00 Getting to know your client & building rapport 00:07:00 Setting SMART goals 00:06:00 How to design an action plan 00:03:00 The feedback loop 00:03:00 Client Coach Relationship Client Coach Relationship Overview 00:01:00 What clients expect from their coaches 00:04:00 Why clients will choose one coach over another 00:02:00 What qualifications do you need as a coach 00:02:00 Client coach boundaries 00:03:00 How to retain clients long term 00:05:00 Marketing & Selling Marketing & Selling Introduction 00:02:00 Your marketing game plan 00:01:00 Your sales approach 00:05:00 How to sell your coaching business 00:01:00 Content marketing for coaches 00:06:00 The right coaching program outline 00:03:00 Identifying your client's selling style 00:06:00 Your logo 00:01:00 Your coaching website 00:04:00 How to define your mission statement 00:02:00 How much should you charge for your services 00:03:00 Finances Finances Overview 00:01:00 Sole tradership of limited company 00:03:00 Should you work with an accountant? 00:01:00

SAFe® Scrum Master: In-House Training Build your skills as a high-performing team member of an Agile Release Train (ART) and prepare to support the facilitation of team and program events when you become a SAFe® 5 Scrum Master (SSM). In this course, you'll gain an understanding of the role of Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares you to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization. What you will Learn To perform the role of a SAFe® Scrum Master, attendees should be able to: Describe Scrum in a SAFe® enterprise Facilitate Scrum events Facilitate effective Iteration execution Support effective Program Increment execution Support relentless improvement Coach Agile teams for maximum business results Support DevOps implementation Build a high-performing ART by becoming a servant leader and coach Develop an action plan to continue your learning journey Introducing Scrum in SAFe® Characterizing the role of the Scrum Master Experiencing Program Increment planning Facilitating Iteration execution Finishing the Program Increment Coaching the Agile team

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Making money is the very reason your business exists – but often, entrepreneurs don’t pay enough attention to the financials that drive the bottom line. Whether due to deep-seated money anxiety, lack of skills or knowledge, or an aversion to long-term planning, business owners often use random guesswork to build the sales and expense projections that should be the foundation of their financial plan. Sound financial planning documents can not only win over investors; they’re valuable tools for monitoring the company’s progress toward profitability. In this learning stream, we’ll examine and counteract common misperceptions about financial planning, learn about different models for revenue and cost projections, and discuss concepts such as the maximum negative cash flow that potential investors will scrutinize. Key expense and revenue models and financial statements will be reviewed one-by-one, with accompanying worksheets and formulas to help you build your own realistic, credible models. A workshop session will focus on finding the happy medium between wildly optimistic projections and overly-conservative, ho-hum estimates, so you can present financial statements that are believable, justifiable, and inspire confidence.

Taking a Workplace Business Ethics course is essential in today's modern world, where business integrity and ethical conduct are paramount. Understanding business ethics is not just about knowing the right thing to do; it's about embedding ethical practices into every aspect of a business. This course will guide you through various ethical theories and frameworks, help you navigate ethical dilemmas, and ensure legal compliance within the business environment. Learning business ethics can significantly enhance your daily life and professional career by fostering a trustworthy and responsible work culture. In the UK, possessing strong business ethics skills can open doors to numerous job opportunities, with salaries ranging from £25,000 to £50,000, depending on the role and industry. The demand for professionals with business ethics knowledge is increasing, with this sector growing by approximately 15% annually. Enrolling in this course will give you a competitive edge, demonstrating your commitment to ethical business practices and making you a valuable asset to any organization. Key Features: CPD Certified Workplace Business Ethics course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Business Ethics Module 02: Ethical Theories and Frameworks Module 03: Navigating Ethical Dilemmas in the Workplace Module 04: Business Ethics and Work Environment Module 05: Ethics and Legal Compliance Module 06: Implementing Ethical Practices in the Workplace Learning Outcomes: Analyse ethical theories, forging a personal moral framework. Navigate workplace dilemmas, showcasing moral acumen in decision-making. Enhance the work environment through ethical business practices. Align business ethics with legal parameters for comprehensive compliance. Master the art of implementing and sustaining ethical practices at work. Cultivate a heightened sense of moral responsibility within professional realms. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Workplace Business Ethics course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Workplace Business Ethics. Moreover, this course is ideal for: Professionals seeking to infuse ethical wisdom into their careers. Managers aspiring to foster an ethical work culture. Entrepreneurs committed to ethical business practices. Individuals aiming to align personal values with professional conduct. Anyone passionate about contributing to an ethically robust corporate landscape. Requirements There are no requirements needed to enrol into this Workplace Business Ethics course. We welcome individuals from all backgrounds and levels of experience to enrol into this Workplace Business Ethics course. Career path After finishing this Workplace Business Ethics course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Workplace Business Ethics are: Compliance Officer - £25K to 50K/year. HR Manager - £35K to 60K/year. Corporate Social Responsibility Manager - £30K to 55K/year. Business Consultant - £40K to 70K/year. Ethics and Compliance Analyst - £28K to 45K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview With the ever-increasing demand forBrick & Morter in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise inBrick & Morter may be. Learning aboutBrick & Morter or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled inBrick & Morter . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information onBrick & Morter is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in thisBrick & Morter course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on thisBrick & Morter course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do thisBrick & Morter course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics ofBrick & Morter , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise inBrick & Morter , Anyone looking for a certificate of completion on doing an online training on this topic, Students ofBrick & Morter , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path ThisBrick & Morter course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Chapter 1 Introduction Introduction 00:00 Chapter 2 What Kind of Business Do I Want What Kind of Business Do I Want 00:00 Chapter 3 Know Your Markets Know Your Markets 00:00 Chapter 4 Know Your Competition Know Your Competition 00:00 Chapter 5 Registrations, Licenses and Permits Registrations, Licenses and Permits 00:00 Chapter 6 Marketing and Merchandising Marketing and Merchandising 00:00