Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview This comprehensive course on Ethical Hacking with Kali Linux will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ethical Hacking with Kali Linux comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ethical Hacking with Kali Linux. It is available to all students, of all academic backgrounds. Requirements Our Ethical Hacking with Kali Linux is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 150 lectures • 05:54:00 total length •Introduction to the course: 00:05:00 •Virtual box installation: 00:16:00 •Kali linux installation: 00:14:00 •Enabling full screen: 00:18:00 •Basic commands part 1: 00:10:00 •Basic commands part 2: 00:21:00 •Basic commands part 3: 00:13:00 •Changing ip address and wireless adapter setup: 00:05:00 •Creating a bootable Kali USB drive: 00:05:00 •Essential networking terms: 00:10:00 •Essential hacking terms: 00:18:00 •Additional kali tools to install: 00:09:00 •Changing our MAC address with mac changer: 00:06:00 •Google hacking: 00:13:00 •Nikto basics: 00:11:00 •Whois tools: 00:07:00 •Email harvesting: 00:06:00 •Shodan: 00:10:00 •Zone transfer with Dig: 00:08:00 •Installing Metasploitable: 00:07:00 •Nmap part 1: 00:16:00 •Nmap part 2: 00:12:00 •Nmap part 3: 00:12:00 •Zen map: 00:08:00 •TCP scans: 00:16:00 •Nmap by passing defenses: 00:17:00 •Nmap scripts part 1: 00:09:00 •Nmap scripts part 2: 00:14:00 •Installing OWASP: 00:08:00 •HTTP request: 00:10:00 •HTTP response: 00:10:00 •Burpsuite configuration: 00:13:00 •Editing packets in Burpsuite: 00:12:00 •Whatweb and Dirb: 00:10:00 •Password recovery attack: 00:16:00 •Burpsuite login bruteforce: 00:11:00 •Hydra login bruteforce: 00:09:00 •Session fixation: 00:14:00 •Injection attacks: 00:06:00 •Simple command injection: 00:11:00 •Exploiting command injection vulnerability: 00:08:00 •Finding blind command injection: 00:14:00 •SQL basics: 00:10:00 •Manual SQL injection part 1: 00:13:00 •Manual SQL injection part 2: 00:21:00 •SQL map basics: 00:17:00 •XML injection: 00:16:00 •Installing XCAT and preventing injection attacks: 00:06:00 •Reflected XSS: 00:11:00 •Stored XSS: 00:13:00 •Changing HTML code with XSS: 00:07:00 •XSSer and XSS sniper: 00:14:00 •Wireless attacking theory: 00:11:00 •Enabling monitor mode: 00:05:00 •Capturing handshake with airodump: 00:15:00 •Rockyou.txt: 00:14:00 •Cracking with aircrack: 00:16:00 •Cracking with hashcat: 00:15:00 •Creating password lists with crunch: 00:18:00 •Creating password lists with cup: 00:07:00 •Rainbow tables part 1: 00:17:00 •Rainbow tables part 2: 00:06:00 •Installing fluxion: 00:06:00 •Finding and cracking hidden networks: 00:08:00 •Preventing wireless attacks: 00:08:00 •ARP protocol basics: 00:10:00 •Man in the middle attack theory: 00:07:00 •Installing MITMf: 00:07:00 •Manual ARP spoofing: 00:13:00 •Problems while installing MITMf: 00:06:00 •HTTP traffic sniffing: 00:08:00 •DNS spoofing and HTTPS password sniffing: 00:24:00 •Hooking browser with BEEF: 00:16:00 •Screenshotting targets browser: 00:11:00 •Cloning any webpage: 00:09:00 •Ettercap basics: 00:07:00 •MFS console environment: 00:16:00 •Metasploit modules explained: 00:12:00 •Bruteforcing SSH with Metasploit: 00:15:00 •Attacking tomcat with metasploit: 00:09:00 •Getting meterpreter with command injection: 00:25:00 •PHP code injection: 00:06:00 •Metasploitable exploits: 00:07:00 •Wine installation: 00:12:00 •Creating windows payloads with Msfvenom: 00:10:00 •Encoders and Hex editors: 00:19:00 •Windows 10 meterpreter shell: 00:12:00 •Meterpreter environment: 00:11:00 •Windows 10 privilege escalation: 00:11:00 •Preventing privilege escalation: 00:06:00 •Post exploitation modules: 00:14:00 •Getting Meterpreter over Internet with port forwarding: 00:11:00 •Eternalblue exploit: 00:20:00 •Persistence module: 00:13:00 •Hacking over the internet with Ngrok: 00:10:00 •Android device hacking with venom: 00:10:00 •The real hacking begins now!: 00:02:00 •Variables: 00:14:00 •Raw input: 00:11:00 •If else statements: 00:10:00 •For loops: 00:07:00 •While loops: 00:08:00 •Python lists: 00:08:00 •Functions: 00:15:00 •Classes: 00:10:00 •Importing libraries: 00:07:00 •Files in python: 00:12:00 •Try and except the rule: 00:05:00 •Theory behind reverse shells: 00:07:00 •Simple server code: 00:13:00 •Connection with reverse shell: 00:07:00 •Sending and receiving messages: 00:11:00 •Sending messages with while true loop: 00:08:00 •Executing commands on target system: 00:10:00 •Fixing backdoor bugs and adding functions: 00:20:00 •First test using our backdoor: 00:18:00 •Trying to connect every 20 seconds: 00:12:00 •Creating persistence part 1: 00:06:00 •Creating persistence part 2: 00:17:00 •Changing directory: 00:12:00 •Uploading and downloading files: 00:22:00 •Downloading files from the internet: 00:23:00 •Starting programs using our backdoor: 00:07:00 •Capturing screenshots on the target PC: 00:19:00 •Embedding backdoor in an image part 1: 00:13:00 •Embedding backdoor in an image part 2: 00:09:00 •Checking for administrator privileges: 00:12:00 •Adding help option: 00:09:00 •Importing Pynput: 00:10:00 •Simple keylogger: 00:10:00 •Adding report function: 00:11:00 •Writing key strokes to a file: 00:14:00 •Adding the keylogger to our reverse shell part 1: 00:23:00 •Adding the keylogger to our reverse shell part 2: 00:08:00 •Final project test: 00:14:00 •Printing banner: 00:11:00 •Adding available options: 00:11:00 •Starting threads for bruteforce: 00:08:00 •Writing function to run the attack: 00:11:00 •Bruteforcing router login: 00:10:00 •Bypassing antivirus with your future programs: 00:14:00 •Sending malware with spoofed email: 00:15:00 •What will you learn in this section?: 00:03:00 •Why is ethical hacking a valuable skill?: 00:23:00 •What is the best ethical hacking certification?: 00:17:00 •Tips for getting your first job as an ethical hacker: 00:18:00 •How I started my career as an ethical hacker: 00:14:00 •How to price your work: 00:11:00 •Bonuses. Enjoy the Benefits: 01:05:00 •Assignment - Ethical Hacking with Kali Linux: 00:00:00
Overview This comprehensive course on Digital Marketing Agency Elite Consultants Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Digital Marketing Agency Elite Consultants Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Digital Marketing Agency Elite Consultants Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Digital Marketing Agency Elite Consultants Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 141 lectures • 21:55:00 total length •DMA Elite Consultant Course Overview: 00:10:00 •Best Way To Learn These Skills: 00:10:00 •Rewiring Your Brain For MAX Success: 00:53:00 •The Business Model: 00:29:00 •How We Help Businesses: 00:47:00 •2 Types of Digital Marketing Agencies: 00:06:00 •Your Agency Starter Kit: 00:05:00 •Moving Parts of Your Agency: 00:15:00 •Business Applications Overview: 00:06:00 •Set Up Your Free Agency Website: 00:04:00 •Setup Hosting Name Servers: 00:01:00 •How To Install WordPress: 00:01:00 •Install Your Agency Website: 00:17:00 •Setup Your Business Email: 00:06:00 •Your Daily Productivity Hub: 00:14:00 •Laser Focus & Productivity Tools: 00:06:00 •5 Step Agency Success Blueprint: 00:08:00 •Step by Step Action Plan: 00:05:00 •Targeting Your Ideal Clients: 00:14:00 •The Best Niches To Target: 00:08:00 •How To Find Hot Leads Part 1: 00:21:00 •How To Find Hot Leads Part 2: 00:28:00 •How To Find Hot Leads Part 3: 00:20:00 •Google Ads Prospecting: 00:26:00 •Google Ads Advanced Prospecting: 00:15:00 •Google Ads Secret Prospecting Tool: 00:04:00 •Google LSA Prospecting: 00:05:00 •Get Clients With Video Audits: 00:06:00 •Video Audit Email Template Overview: 00:05:00 •Google Ads Video Audit Walkthrough: 00:07:00 •Google Ads Example Video Audit: 00:12:00 •Example Video Audit: 00:02:00 •Example Video Audit #2: 00:04:00 •Facebook Ads Video Audit Walkthrough: 00:07:00 •Facebook Ads Video Audit Script: 00:03:00 •Secret Lead Finder Tool: 00:10:00 •Cold Email Lead Generation System: 00:06:00 •How To Find Case Studies: 00:11:00 •Free Ready To Use Case Studies: 00:02:00 •Where To Get Email Lists: 00:07:00 •How To Write Emails That Convert: 00:28:00 •Get Clients With These Email Templates: 00:16:00 •Get Clients With Social Media Audits: 00:06:00 •Email Guidelines To Follow: 00:08:00 •Good Prospect vs Bad Prospect: 00:06:00 •My Secret Email Template: 00:07:00 •Converting Emails Into Meetings: 00:10:00 •Schedule Calendar Appointments: 00:03:00 •Booking Software Walkthrough: 00:11:00 •Cold Email Automation Tool: 00:07:00 •How To Get Clients on Linkedin: 00:17:00 •Linkedin Basic Search Overview: 00:05:00 •Finding Hot Leads on Linkedin: 00:10:00 •Get Free Leads Sent To Your Inbox: 00:03:00 •Get Instant Credibility on Linkedin: 00:04:00 •Get Clients With Facebook Ads: 00:03:00 •Setup Your Facebook Ads Campaign: 00:08:00 •Automate FB Leads + Landing Page Booking: 00:07:00 •4 Step Cold Calling System: 00:09:00 •Psychology of Cold Calling: 00:07:00 •Working With Gatekeepers: 00:06:00 •Digital Marketing Agency Sales Foundations: 00:07:00 •How To Build Rapport: 00:07:00 •How To Use Tonality: 00:05:00 •Influencing With Language Patterns: 00:07:00 •The 3 Types of Prospects: 00:06:00 •Sales Objection Mastery: 00:16:00 •The Mindset Challenges of Sales: 00:09:00 •The Perfect Discovery Call: 00:20:00 •The Perfect Presentation Call: 00:10:00 •Sales Pipeline CRM Walk-Through: 00:04:00 •How To Collect Payments: 00:05:00 •How To Onboard Clients: 00:09:00 •Step by Step Action Plan: 00:05:00 •Google Ads Overview: 00:18:00 •Google Ads Keyword Overview: 00:14:00 •Create Google Ads Account: 00:08:00 •Google Ads Campaign Creation: 00:20:00 •Google Ads Tools and Settings: 00:04:00 •Google Ads Keyword Research: 00:17:00 •Google Ads Advanced KW Research: 00:08:00 •Setting Up Google Ad Extensions: 00:06:00 •How To Install Google Analytics: 00:05:00 •Google Ads Copywriting Mastery: 00:29:00 •Google Ads Keyword Optimization: 00:03:00 •Google Ads Remarketing: 00:08:00 •WordPress Walkthrough: 00:11:00 •Landing Page Builder Walk-Through: 00:31:00 •Zapier Lead Automation: 00:04:00 •How To Setup Call Tracking: 00:07:00 •Google Ads Cost Calculator: 00:08:00 •Google Ads Presentation Walkthrough: 00:13:00 •Google Local Service Ads: 00:19:00 •Google Local Service Ads Presentation: 00:14:00 •Additional Materials: 00:00:00 •Facebook Ads Overview: 00:14:00 •The Ultimate Facebook Ads Formula: 00:14:00 •7 Principles of Influence: 00:08:00 •The Value Ladder: 00:05:00 •Facebook ROAS Calculator: 00:06:00 •Business Manager Overview: 00:08:00 •Ads Manager Walkthrough: 00:13:00 •Facebook Pixel Setup Walkthrough: 00:08:00 •Traffic Campaign Ad Setup: 00:12:00 •Setting Ad Budget and Schedule: 00:04:00 •Clicks Campaign To Conversions: 00:06:00 •Conversion Campaign Ad Setup: 00:04:00 •Page Post Campaign Setup: 00:07:00 •Traffic and PPE Ad Stacking: 00:09:00 •Lead Ads Campaign Setup: 00:04:00 •How To Create Video Ads: 00:07:00 •Facebook Naming Structure Overview: 00:03:00 •Campaign, Adset & Ad Naming Walkthrough: 00:04:00 •Facebook Ads Copywriting Templates: 00:10:00 •Facebook Ads Split Testing: 00:04:00 •Facebook Ads Policy: 00:03:00 •Facebook CBO Overview: 00:06:00 •Facebook Retargeting Overview: 00:05:00 •Creating Retargeting Audiences: 00:05:00 •Creating LAL Audiences: 00:03:00 •Creating Audience From Customer List: 00:04:00 •Facebook Audience Insights Tool: 00:09:00 •Get Access To Competitors Ads: 00:04:00 •Facebook Ad Performance Metrics: 00:07:00 •Digital Marketing KPI's: 00:07:00 •Facebook Ads Pitchdeck: 00:13:00 •Additional Materials: 00:00:00 •Doing The Work Yourself: 00:05:00 •Outsourcing To White-label Agency: 00:06:00 •Service Fulfillment Partner: 00:48:00 •Hiring Independent Contractors: 00:05:00 •How To Find Appointment Setters: 00:11:00 •How To Find Sales Reps: 00:06:00 •How To Make Easy Money Selling Websites: 00:00:00 •How To Find Web Design Clients: 00:14:00 •Crawl Space Services Funnel: 00:00:00 •Auto Detail Funnel: 00:00:00 •Dental Implants Funnel: 00:00:00 •DUI Attorney Funnel: 00:00:00 •Divorce Attorney Funnel: 00:00:00 •Assignment - Digital Marketing Agency Elite Consultants Masterclass: 00:00:00
Overview This comprehensive course on General Inorganic Chemistry will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This General Inorganic Chemistry comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this General Inorganic Chemistry. It is available to all students, of all academic backgrounds. Requirements Our General Inorganic Chemistry is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 151 lectures • 14:47:00 total length •Learning objectives: 00:10:00 •Example of a solved problem: 00:06:00 •System of measurement: 00:02:00 •International system of units: 00:05:00 •Temperature units and scales: 00:04:00 •Use and misuse of units: 00:03:00 •Dimensional analysis: 00:03:00 •Quantities and units: Solved problems: 00:10:00 •Atoms: 00:02:00 •Nuclei: 00:04:00 •Periodic table: 00:08:00 •Relative atomic masses: 00:04:00 •Moles: 00:05:00 •Symbols, formulas and molar masses: 00:04:00 •Atomic, molecular and molar masses - Problems with solutions: 00:16:00 •Empirical formula from composition: 00:04:00 •Composition from formula: 00:04:00 •Nuclidic molecular masses and chemical formulas: 00:05:00 •Formulas and compositions: Solved problems: 00:24:00 •Introduction to nomenclature: 00:03:00 •Naming binary compounds of nonmetals: 00:05:00 •Naming ionic compounds: 00:01:00 •Naming monoatomic cations: 00:06:00 •Naming polyatomic cations: 00:03:00 •Naming monoatomic anions: 00:02:00 •Naming oxyanions: 00:05:00 •Naming special anions: 00:01:00 •Putting the names of the ions together: 00:02:00 •Writing formulas for ionic compounds: 00:08:00 •Naming inorganic acids: 00:06:00 •Naming acid salts: 00:04:00 •Naming hydrates: 00:01:00 •Introduction to chemical equations: 00:02:00 •Molecular relations from equations: 00:05:00 •Mass relations from equations: 00:06:00 •Limiting reactant: 00:01:00 •Calculations from chemical equations: Solved problems: 00:24:00 •Types of chemical reactions: 00:04:00 •Pressure: 00:07:00 •Gas laws: 00:02:00 •Boyle's law: Constant temperature: 00:01:00 •Charles' law: Constant pressure: 00:01:00 •Gay-Lussac's law: Constant volume: 00:01:00 •Combined gas law: 00:01:00 •Density of an ideal gas: 00:03:00 •Dalton's law for partial pressures: 00:01:00 •Collecting a gas over a liquid: 00:02:00 •Deviation from ideal beahvior: 00:01:00 •Measurement of gases: Solved problems: 00:13:00 •Avogadro's hypothesis: 00:03:00 •Molar volume: 00:01:00 •Ideal gas law: 00:05:00 •Gas volume relations from equations: 00:04:00 •Gas stoichiometry involving mass: 00:05:00 •The ideal gas law: Solved problems: 00:13:00 •Heat: 00:04:00 •Energy and enthalpy: 00:05:00 •Enthalpy changes for various processes: 00:12:00 •Rules of thermochemistry: 00:09:00 •Thermochemistry - Problems with solutions: 00:21:00 •Characters of light: 00:05:00 •Interaction of light with matter: 00:08:00 •Particles and waves: 00:03:00 •Orbitals: 00:17:00 •The Pauli exclusion principle: 00:01:00 •Aufbau principle: 00:03:00 •Electron configuration: 00:11:00 •Atomic radii: 00:04:00 •Ionization energies: 00:03:00 •Electron affinity and magnetic properties: 00:05:00 •Atomic structure - Problems with solutions: 00:16:00 •Introduction to chemical bonding: 00:02:00 •Octet rule: 00:03:00 •Ionic bonding: 00:09:00 •Electron dot notation: 00:05:00 •Covalent bonding: 00:17:00 •Distinction between ionic and covalent bonding: 00:03:00 •Predicting the nature of bonding in compounds: 00:05:00 •Formal charges: 00:08:00 •Dipole moment and electronegativity: 00:04:00 •Hybrid orbitals: 00:10:00 •Crystals: 00:08:00 •Close packing: 00:04:00 •Crystal forces: 00:06:00 •Liquid forces: 00:03:00 •Solids and liquids: Solved problems: 00:22:00 •Introduction to redox reactions: 00:04:00 •Oxidation number: 00:09:00 •Oxidizing and reducing agents: 00:05:00 •Ionic notation for equations: 00:04:00 •Balancing oxidation-reduction equations: 00:11:00 •Oxidation-reduction: Solved problems: 00:14:00 •Composition of solutions: 00:01:00 •Concentrations: 00:02:00 •Molarity: 00:02:00 •Normality: 00:05:00 •Molality: 00:01:00 •Mole fraction: 00:01:00 •Comparison and summary of the concentration units: 00:04:00 •Dilution problems: 00:01:00 •Concentration of solutions: Solved problems: 00:14:00 •Reactions involving standard solutions: 00:04:00 •Reaction involving standard solutions: Solved problems: 00:13:00 •Introduction to chemical solutions: 00:02:00 •Vapor pressure lowering: 00:04:00 •Freezing point lowering: 00:05:00 •Boiling point lowering: 00:03:00 •Osmotic pressure: 00:03:00 •Solution of gases in liquids: 00:02:00 •Law of distribution: 00:01:00 •Properties of solutions: Solved problems: 00:13:00 •The first law: 00:02:00 •The second law: 00:06:00 •Entropy: 00:04:00 •The third law: 00:01:00 •Standard states: 00:06:00 •Chemical equilibrium: 00:03:00 •The equilibrium constant: 00:10:00 •Le Chatelier's principle: 00:14:00 •Thermodynamics - Problems with solutions: 00:18:00 •Arrhenius concept: 00:03:00 •Brönsted-Lowry concept: 00:08:00 •Lewis concept: 00:02:00 •Ionization of water: 00:07:00 •Hydrolysis: 00:06:00 •Buffer solutions: 00:06:00 •Indicators: 00:03:00 •Polytropic acids: 00:05:00 •Titration: 00:08:00 •Acids and bases - Problems with solutions: 00:21:00 •Coordination complexes: 00:08:00 •Solubility product: 00:02:00 •Precipitation: 00:05:00 •Complex ions and precipitates: Solved problems: 00:06:00 •Electrical units: 00:03:00 •Faraday's laws: 00:04:00 •Voltaic cells: 00:06:00 •Standard half-cell potential: 00:07:00 •Combining couples: 00:04:00 •Free energy and Nernst equation: 00:08:00 •Electrolysis: 00:06:00 •Electrochemistry: Solved problems: 00:16:00 •Introduction to rates of reactions: 00:01:00 •Rate constants and order of reactions: 00:11:00 •First order reactions: 00:02:00 •Other rate laws: 00:01:00 •Energy of activation: 00:01:00 •Mechanism of reaction: Molecularity: 00:05:00 •Mechanism of reaction: Energetics: 00:05:00 •Rates of reactions: Solved problems: 00:13:00 •Assignment -General Inorganic Chemistry: 00:00:00
Corporate Tax & VAT course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Corporate Tax & VAT. Our course starts with the basics of Corporate Tax & VAT and gradually progresses towards advanced topics. Therefore, each lesson of this Corporate Tax & VAT is intuitive and easy to understand. So, stand out in the job market by completing the Corporate Tax & VAT course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Corporate Tax & VAT course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Corporate Tax & VAT Course Curriculum: Module 01: Value Added Tax Module 02: Corporation Tax Module 03: Inheritance Tax CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Corporate Tax & VAT course. Requirements To enrol in this Corporate Tax & VAT course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Corporate Tax & VAT. Tax Consultant: £30,000 to £70,000 per year Tax Analyst: £25,000 to £45,000 per year Tax Manager: £40,000 to £80,000 per year Corporate Tax Accountant: £35,000 to £60,000 per year VAT Specialist: £35,000 to £70,000 per year Inheritance Tax Advisor: £30,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Managing a purchase ledger efficiently is fundamental to maintaining an organisation’s financial health. This course offers a detailed introduction to the purchase ledger, highlighting its role in the broader accounting framework and why accurate management is essential for smooth business operations. Participants will explore the key principles behind purchase ledger control accounts and learn how to oversee transactions to maintain balance and accuracy in financial records. Through this course, learners will gain insight into the skills required to manage purchase ledgers effectively, including reconciliation techniques and the benefits of adopting paperless systems. The modules are designed to guide you through the processes involved in handling supplier invoices, payments, and ledger reconciliation with confidence. Whether you are new to finance or seeking to refresh your knowledge, this course delivers the knowledge needed to improve ledger accuracy and efficiency, boosting overall financial organisation performance. Course Curriculum: Module 01: Introduction to Purchase Ledger Module 02: Importance of Purchase Ledger Module 03: Skills for Purchase Ledger Management Module 04: Purchase Ledger Control Account Module 05: Managing Purchase Ledger Successfully Module 06: Reconciliation Module 07: The Key to a Paperless Purchase Ledger World Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Purchase Ledger - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Purchase Ledger - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Purchase Ledger - CPD Accredited training.