1574 Courses

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

ITIL® 4 Foundation ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

This Level 3 Technical Certificate in Occupational Health and Safety (Accredited by Ofqual, UK and IOSH) has been designed to help learners gain a better understanding of health and safety practises in the workplace. This Level 3 Technical Certificate in Occupational Health and Safety course teaches you how to manage workplace issues and covers the topics you'd encounter in a health and safety role. The objectives of this Level 3 Technical Certificate in Occupational Health and Safety qualification are to enable learners to: Understand the different roles and responsibilities for health and safety in the working environment Be aware of safety and welfare rules in the working environment Understand the elements of a health and social policy Understand the benefits of safety management systems in organisations Be able to review health and safety procedures across an organisation Be able to communicate effectively when contributing to the maintenance of a healthy and safe work environment Understand the importance of working with others to maintain a healthy and safe workplace. Understand the principles of risk assessment Understand about risks and control methods for workplace hazards Know how to manage the effects of accidents and incidents Be able to monitor risks and incident management The Level 3 Technical Certificate in Occupational Health and Safety qualification is appropriate for those seeking employment in health and safety positions across a range of sectors and will equip candidates with the practical knowledge and skills that organisations and employers require.Individuals successfully completing this Level 3 Technical Certificate in Occupational Health and Safety qualification will be eligible to apply for Associate (AIOSH) / Technical (Tech IOSH) membership. Key Highlights of this Level 3 Technical Certificate in Occupational Health and Safety qualification are: Program Duration: 9 Months (Fast Track 6 months duration course also available) Program Credits: 34 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Requirements Level 3 Technical Certificate in Occupational Health and Safety Level 3 Technical Certificate in Occupational Health and Safety qualifications can be offered to learners from age 16. Although there are no formal entry requirements for this qualification, it is critical that learners are able to comprehend and articulate the concepts contained in the syllabus in the language in which the course will be delivered and assessed. Career path Progress to Year 1 of a 3 Year UK Undergraduate Degree qualification after completion of your Course. Completion of your Level 3 Technical Certificate in Occupational Health and Safety qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Othm courses: Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.

Food Safety Cross Contamination Certification As indicated by the Food Standards Agency (FSA), there are more than 500,000 instances of food contamination in the UK consistently. Not exclusively are these ailments unsavory, they can likewise be deadly in a minority of cases. Cross-tainting is a typical reason for food contamination. It can happen in any kitchen or premises that handles both crude and prepared to-eat food sources. Luckily, with suitable security controls and cleanliness measures, it tends to be disposed of. This course will show you how to decrease the danger of cross-tainting in the work environment. You will Learn: What cross-defilement is, the way it happens, and the kinds of microscopic organisms that cause most foodborne diseases Why you should take each sensible measure to isolate crude and prepared to-eat food varieties, and how to execute FSA rules on food partition How a continuous cleaning timetable can forestall cross-pollution, and pragmatic guidance on the most proficient method to clean work surfaces Why and how close to home cleanliness and hand-washing techniques are significant in decreasing the danger of cross-tainting Advantages of taking this Course: On the off chance that you work in a kitchen, this course will help you work in a protected, sterile way that defends the strength of your clients and associates In the event that you are liable for doing hazard appraisals in your work environment, this course will assist you with discovering whether there is a sensible danger of cross-tainting In the event that you are an entrepreneur, this course will help you meet your commitments under sanitation law On the off chance that you are keen on general wellbeing, this course will give you an important knowledge into a territory of continuous worry in the food and cooking businesses

Hazard Assessment in the Workplace Certification Consistently, a great many individuals are harmed busy working. A significant number of these wounds are preventable. The way in to a protected working environment is constant, exhaustive danger the executives. Hazard appraisal is a system and strategy that empowers managers to spot perils and lessen the danger of mischief to everybody in the climate. This course will acquaint you with the laws administering the distinguishing proof and the board of perils and dangers in the work environment. You will find out about the part of businesses and representatives in keeping a protected climate, the means associated with directing an evaluation and how to forestall normal working environment mishaps. You Will Learn: What a business should do when completing a danger appraisal How and when bosses should counsel their workers when undertaking a danger evaluation Which gatherings of laborers are especially powerless against mishaps and wounds in the working environment How work environment examinations can work with hazard the executives, and who is answerable for completing these assessments The eight techniques managers can use to forestall slips, excursions and falls Advantages of Taking This Course: On the off chance that you are a business, this course will help you meet your commitments under wellbeing and security law On the off chance that you are a specialist, this course will improve your familiarity with chances in the working environment and urge you to utilize safe working practices On the off chance that you are liable for doing chance appraisals at work, this course will assist you with distinguishing dangers and assess hazard In the event that you are a specialist agent, this course will give you a helpful outline of how and when businesses should counsel laborers with respect to wellbeing and security

Parental Rights Certification Numerous specialists will, eventually, need time off work to invite another child into their family. In the UK, Maternity, Adoption, Paternity and Shared Parental Leave (SPL) offer "parental rights" upon laborers. All organizations need to have a functioning comprehension of applicable work laws to guarantee that all representatives are dealt with reasonably. In this course, you will realize what a specialist is qualified for get regarding paid and neglected leave, and how their business rights are dependent upon security while they are away from the work environment. You Will Learn: Who is qualified for Statutory Maternity Leave (SML), Statutory Maternity Pay (SMP) and Maternity Allowance (MA) Extraordinary cases whereby various standards may apply concerning the arrangement of SML and SMP, like sailors and chiefs Who is qualified for Statutory Paternity Leave and Statutory Paternity Pay (SPP) Who is qualified for Shared Parental Leave (SPL) and Shared Parental Pay (ShPP), and how the recompenses are determined The privileges of laborers who are away from the work environment on parental leave, and the privileges of laborers to take impromptu, neglected leave to really focus on their wards Advantages of Taking This Course: On the off chance that you work in a HR job, this course will furnish you with a valuable outline of parental rights that will guarantee all specialists get the advantages they merit On the off chance that you own a business, this course will help you meet your commitments under the law concerning parental rights In the event that you are a laborer, this course will illuminate you regarding your privileges under the law On the off chance that you are a director, this course will assist you with understanding the privileges of your colleagues and oversee them as needs be

Fires and Explosions in the Workplace Certification Consistently, many individuals in the UK are harmed by flames and blasts at work. These wounds are not limited to characteristically "hazardous" enterprises - fires and blasts can happen in practically any work environment. Besides, most of these occurrences are preventable. In this course, you will find out about the UK enactment that supports best practice with respect to forestalling fires and blasts at work, and the useful advances you can take to guarantee a protected work space. You Will Learn: Why fire wellbeing and the danger of blasts ought to be of worry to all entrepreneurs, paying little mind to industry or kind of business The five stages bosses should take to distinguish and oversee fire and blast related dangers in the work environment The primary concerns of the Dangerous Substances and Explosive Atmosphere Regulations 2002 (DSEAR) and how you can utilize a various leveled way to deal with forestall flames and blasts How the Health and Safety (First-Aid) Regulations 1981 and other enactment can assist you with setting up a crisis Why ignitable residue is risky and how to store it securely Advantages of Taking This Course: In the event that you are a business, this course will help you meet your commitments under wellbeing and security law. In the event that you are answerable for doing chance evaluations at work, this course will help you lead a careful examination and feature potential dangers that may cause fires and blasts. On the off chance that you are a worker, this course will help you protect yourself as well as other people when working with, or in nearness to, flammable materials. This course will help you set up an arrangement that diagrams what to do in case of a fire or blast at work.

Obtain The Assessor's Qualification through our comprehensive teaching and assessing courses at Kleek Training. Develop the skills and knowledge needed to effectively assess learners. Enquire today!

Discover effective employee engagement and retention strategies in this comprehensive course. Learn key principles of motivation, leadership techniques, team building, and data analysis to foster a dynamic work environment. Explore methods for employee development, recognition, and career growth to enhance organizational performance and employee satisfaction. Enroll now to optimize your workforce and drive success.

Show Screen Equipment Awareness Certification Show screen hardware is a fundamental piece of numerous positions. It appears to be that nearly everybody, including office laborers, those directing reconnaissance, and individual collaborators invest the vast majority of their energy gazing at a screen as an aspect of their responsibilities. While it is an inevitable piece of the advanced work environment, there are precautionary measures that people should take to diminish the dangers related with long haul DSE openness. This course furnishes you with a thorough manual for evaluating show screen gear. It starts by giving you a prologue to the Health and Safety (Display Screen Equipment) Regulations, including a conversation of worker and boss commitments. The course likewise expounds on the base workstation necessities that should be met, just as furnishing you with a progression of tips to help you control and forestall DSE hazards. You Will Learn: Data about the Health and Safety (Display Screen Equipment) Regulations, including the reasoning behind its turn of events The base prerequisites all workstations administered by the Regulations should meet Boss commitments corresponding to the DSE Regulations, including the arrangement of eye care, preparing and data Step by step instructions to direct a workstation appraisal and data about its structure Tips on controlling and forestalling DSE chances in your working environment The fundamental factors all people should consider when leading their evaluations Advantages of Taking This Course Finding out about the Health and Safety (Display Screen Equipment) Regulations and what they mean for the work environment Acquiring knowledge into the rights and commitments reached out to bosses and clients under the DSE Regulations Understanding the base prerequisites every workstation covered by the DSE Regulations should meet Realizing how to lead a workstation appraisal, including the fundamental components you need to remember each time you complete one Learning accommodating tips on the best way to control and diminish DSE hazards at your working environment