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Overview Thrive in your workplace by gaining essential leadership & management skills through our all-inclusive Leadership & Management Diploma course. This comprehensive program is designed to equip you with the knowledge and expertise necessary to become a qualified leader, proficient in effective management practices. You will explore the fundamental differences between leadership and management, understand their significance, and learn how to navigate the complexities of organizational dynamics. Throughout the Leadership & Management Diploma course, you will delve into crucial topics such as conflict management and the various responsibilities that come with effective leadership & management. By engaging with practical scenarios and real-world applications, you'll develop advanced interpersonal communication skills that enable you to align your strategies and address management challenges swiftly and effectively. Enhance your career prospects by enrolling in the Leadership & Management Diploma today! This Leadership & Management Diploma course will provide you with the tools to excel in any leadership role and make a significant impact within your organization. Don't miss the opportunity to elevate your career in leadership & management. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Leadership & Management Diploma course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Course Curriculum 1 sections • 20 lectures • 08:39:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00

Personal Development: Personal Development Online Personal development is about looking inside and trying to focus on ways to improve yourself. Personal Development: Personal Development Course increases self-awareness, identity, knowledge, and desires. Mental, Social, Spiritual, Emotional are the areas of personal development. Personal development has numerous advantages. Personal Development: Personal Development Course is not easy, but the advantages will make the effort worthwhile. If you're interested in life coaching or looking for a Personal Development: Personal Development Course to boost your self-esteem or emotional intelligence, this is the course for you. This Personal Development: Personal Development Course provides you with a thorough understanding of personal development, academic and personal development, and enhances your skills for a successful professional career. Enrol our Personal Development: Personal Development Course, which is aligned with job requirements. Our instructors have designed this Personal Development: Personal Development Course with the needs of learners in mind, so you should not be hesitant to invest in it. Main Course: Level 5 Personal Development Course Free Courses: Course 01: Self Esteem & Assertiveness Skill Course 02: Communication Skills [ Note: Free PDF certificate as soon as completing Personal Development: Personal Development Course] Personal Development: Personal Development Course Online This Personal Development: Personal Development Course consists of 12 modules. Assessment Method of Personal Development: Personal Development Course After completing Personal Development: Personal Development Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Personal Development: Personal Development Course After completing the Personal Development: Personal Development Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 5 Personal Development: Personal Development Online This Personal Development: Personal Development Course Online is recommended for people who want to advance in their personal and professional lives. It is also recommended that industry owners enrol their employees in this Personal and Professional Development course. Requirements Personal Development: Personal Development Course Online To enrol in this Personal Development: Personal Development Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Personal Development: Personal Development Course. Be energetic and self-motivated to complete our Personal Development: Personal Development Course. Basic computer Skill is required to complete our Personal Development: Personal Development Course. If you want to enrol in our Personal Development: Personal Development Course, you must be at least 15 years old. Career path Personal Development: Personal Development Course Online After completing this Personal Development: Personal Development Course, you may be able to pursue a variety of promising career opportunities, such as: Coach Mentoring Professional and personal development and many more.

Learn the fundamentals of business administration, with step-by-step guidance on how to start your own business from scratch! The Office Administration and Communication Training is ideal for anyone looking to gain the practical knowledge to start their own business or excel in a business environment. Ideal for managers and those in senior-level positions, you will learn the essentials of business ethics and how to thrive in any business setting. Develop a set of transferable skills that can be applied to a wide range of roles and use this qualification as a stepping stone to becoming a successful entrepreneur! Why buy this Office Administration and Communication Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Communication Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Administration and Communication Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Office Administration and Communication Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Administration and Communication Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Office Administration and Communication Training Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Business Writing Skills 00:39:00 Module 4: Communication Skills 00:27:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Mock Exam Mock Exam - Office Administration and Communication Training 00:20:00 Final Exam Final Exam - Office Administration and Communication Training 00:20:00

Overview Create a stronger bond with your pet or become a qualified Animal Behaviourist by learning how to decode animal communication signals! The Animal Care course will teach you how to read animal body language and understand your pet's needs. It will provide you with the skills and knowledge needed to work closely with animals and communicate with them on a higher level, which will help you when it comes to training your pet. Whether you wish to set up your own animal business, kickstart a career in the animal care industry, or create a strong bond with your new puppy, this course will provide you with the tools to do so. Why buy this Animal Care? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Animal Care you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Animal Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Animal Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Animal Care is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Animal Care Module 01: Introduction to the Care and Animal Welfare of All Species 00:27:00 Module 02: Basic Animal Health & Nutrition 00:46:00 Module 03: Hygiene and First Aid for Animal 00:47:00 Module 04: Getting to Know the Dogs & Puppies 00:23:00 Module 05: Getting to Know the Kittens and Cats 00:30:00 Module 06: Learning about Horses 00:24:00 Module 07: Learning about Birds 00:22:00 Module 08: Specific Information on Rabbits & Guinea-Pigs 00:20:00 Module 09: Specific Information on Ornamental Fish 00:29:00 Module 10: Specific Information on Reptiles 00:24:00 Module 11: Animal Psychology 00:34:00 Mock Exam Mock Exam - Animal Care 00:20:00 Final Exam Final Exam - Animal Care 00:20:00

Embark on a transformative journey with 'Workplace Communication Management'. In an era where the key to success lies in the art of effective messaging, this course becomes your beacon. Learn how to finesse communication with stakeholders, surmount barriers that hinder transparent dialogue, and master the delicate dance of intercultural communication. Dive deep into understanding language nuances and foster enriching business relationships. As you advance, acquire strategies to continually refine and augment communication within your workplace. Learning Outcomes Understand the dynamics of communicating vital information to stakeholders. Identify and overcome obstacles that impede effective communication. Recognise the influence of cultural nuances on workplace dialogue. Master the use of language for optimal business interactions. Develop strategies to fortify and enhance communication channels at work. Why buy this Workplace Communication Management course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Workplace Communication Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Workplace Communication Management course for? Individuals aiming to improve their workplace interaction proficiency. Managers looking to foster a transparent and effective team environment. Entrepreneurs wishing to communicate their vision more coherently. Graduates entering the corporate world keen on refining their communication acumen. Team leaders aspiring to bridge cultural and linguistic gaps within diverse teams. Prerequisites This Workplace Communication Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Communication Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Stakeholder Relationship Manager: £40,000 - £60,000 Corporate Communications Specialist: £35,000 - £50,000 Intercultural Communication Consultant: £45,000 - £70,000 Business Relationship Coordinator: £30,000 - £45,000 Language & Communication Trainer: £25,000 - £40,000 Communication Strategy Developer: £50,000 - £75,000 Course Curriculum Module 01: Information and Communication for Stakeholders Information and Communication for Stakeholders 00:16:00 Module 02: Communication & Barriers Communication & Barriers 00:17:00 Module 03: Culture and Communication in the Workplace Culture and Communication in the Workplace 00:15:00 Module 04: Language and Effective Communication Language and Effective Communication 00:18:00 Module 05: Business Communication & Interpersonal Relationships Business Communication & Interpersonal Relationships 00:16:00 Module 06: Communication Improvement at Workplace Communication Improvement at Workplace 00:15:00

Overview Learn how to provide a high-standard of office support to managers and senior staff, with the Personal Assistant. This Personal Assistant training course is a complete introduction to the role, covering fundamental office procedures. You will learn advanced organisation skills, professional time management, effective business communication techniques, and meeting management.  Improve your career prospects with a recognised qualification and stand out to prospective employers, by learning in-demand office support skills online. Why buy this Personal Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Personal Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Personal Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Personal Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Personal Assistant is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Personal Assistant Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Personal Assistant 00:20:00 Final Exam Final Exam - Personal Assistant 00:20:00 Assignment Assignment - Personal Assistant 00:00:00

Overview The Customer Service Manager Training and Front Desk Certification course equips individuals with the necessary skills to excel in customer service roles. It covers various modules, including establishing a positive attitude, addressing customer needs, generating return business, providing in-person and electronic customer service, handling difficult customers, and knowing when to escalate issues. Learning Outcomes: Develop a strong understanding of the role and importance of customer service in a professional setting. Establish a positive attitude and effective communication skills to meet and exceed customer needs. Gain the ability to generate repeat business through excellent customer service and build long-term customer relationships. Acquire proficiency in providing exceptional in-person, phone, and electronic customer service. Develop strategies for handling difficult customers and resolving conflicts professionally. Understand the importance of escalating issues when necessary to ensure customer satisfaction. Why buy this Customer Service Manager Training and Front Desk Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Manager Training and Front Desk Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Manager Training and Front Desk Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Customer Service Manager Training and Front Desk Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Service Manager Training and Front Desk Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Customer Service Manager Training and Front Desk Certification Module One - Customer Service : Who We Are and What We Do 00:17:00 Module Two - Customer Service : Establishing Your Attitude 00:12:00 Module Three - Customer Service : Identifying and Addressing Customer Needs 00:12:00 Module Four - Customer Service : Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six - Customer Service : Giving Customer Service over the Phone 00:12:00 Module Seven - Customer Service : Providing Electronic Customer Service 00:12:00 Module Eight - Customer Service : Recovering Difficult Customers 00:15:00 Module Nine - Customer Service : Understanding When to Escalate 00:14:00

The Meeting Management Skills course equips learners with the necessary knowledge and techniques to effectively handle minute writing and minute-taking responsibilities. From understanding the meeting structure to building confidence in minute taking, this course provides essential skills for successful meeting management. Learning Outcomes: Introduction to minute writing and its importance in effective meeting management. Prepare effectively for minute taking, ensuring the accurate recording of meeting discussions. Understand the structure of meetings and the key elements to capture in minutes. Comprehend the process of minute meetings, decisions, and actions for clear documentation. Identify the roles and responsibilities of a minute taker in a meeting setting. Gain valuable tips and strategies to enhance minute taking efficiency and accuracy. Explore the use of technology in minute taking, streamlining the process and increasing productivity. Develop confidence in minute taking to ensure accurate and concise meeting records. Why buy this Meeting Management Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Meeting Management Skills you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals involved in administrative roles responsible for minute writing and meeting management. Individuals seeking to enhance their organizational and communication skills. Students or trainees pursuing careers in administrative support or related fields. Team leaders or managers looking to improve their meeting management abilities. Prerequisites This Meeting Management Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Administrative Assistant: Provide support in various administrative tasks, including minute taking. Executive Secretary: Assist high-level executives with meeting coordination and minute writing. Office Manager: Oversee administrative operations, including meeting management and minute writing. Team Coordinator: Manage team meetings and document discussions for record-keeping. Event Planner: Plan and organize meetings or events, including minute-taking responsibilities. Course Curriculum Module 01: Introduction to Minute Writing Introduction to Minute Writing 00:20:00 Module 02: Preparation for Minute Taking Preparation for Minute Taking 00:23:00 Module 03: The Meeting Structure The Meeting Structure 00:16:00 Module 04: Minute Meeting, Decision and Action Minute Meetings, Decisions and Actions 00:18:00 Module 05: Roles and Responsibility of Minute Taker Roles and Responsibility of Minute Taker 00:27:00 Module 06: Tips for Minute Taking Tips for Minute Taking 00:22:00 Module 07: Technology in Minute Taking Technology in Minute Taking 00:12:00 Module 08: Building Confidence Building Confidence 00:13:00

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

In today's bustling world, the power of genuine listening is often overlooked, particularly in leadership positions. The 'Effective Listening Skills for Leaders' course delves deep into the core principles that underpin this invaluable skill, enabling leaders to build stronger connections, foster understanding, and drive meaningful change. From laying the foundation of active listening to mastering its nuanced techniques, this course offers a comprehensive guide for those eager to elevate their leadership prowess. Learning Outcomes Comprehend the core principles and importance of effective listening in leadership roles. Identify barriers to active listening and develop strategies to overcome them. Apply advanced techniques to ensure full engagement and understanding during conversations. Reflect on personal listening habits, recognising areas for improvement. Construct a personalised action plan for continuous enhancement of listening capabilities. Why buy this Effective Listening Skills for Leaders course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Effective Listening Skills for Leaders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Effective Listening Skills for Leaders course for? Emerging leaders keen on amplifying their communication skills. Managers desiring a deeper connection with their teams. Professionals aiming to reduce misunderstandings and conflicts at work. Individuals keen on enhancing personal relationships through better listening. Anyone aspiring to boost their leadership potential through effective communication. Prerequisites This Effective Listening Skills for Leaders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Effective Listening Skills for Leaders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader: £25,000 - £35,000 Project Manager: £35,000 - £50,000 Human Resources Manager: £30,000 - £45,000 Operations Manager: £40,000 - £55,000 Executive Coach: £50,000 - £70,000 Organisational Development Consultant: £45,000 - £60,000 Course Curriculum Section 01: Introduction Introduction & Welcome 00:02:00 Section 02: Foundation of Listening What is Your Listening Barrier? 00:07:00 Nonverbal Cues and Body Language Tips 00:05:00 Types of Listening for Leaders 00:05:00 Section 03: Listening Skills & Practice Comprehensive Listening 00:07:00 Let's Practice Listening for Comprehension 00:07:00 Empathetic Listening 00:09:00 Let's Practice Listening with Empathy 00:08:00 Critical Listening 00:08:00 Let's Practice Critical Listening 00:06:00 Appreciative Listening 00:03:00 Section 04: Wrap Up and Next Steps Next Steps 00:02:00