6623 Courses

🌟 Unlock Your Professional Potential with the Care Certificate - 15 Standards Online Course! 🌟 Are you ready to elevate your career in the healthcare and social care sector? Look no further! Introducing our comprehensive online course - the 'Care Certificate - 15 Standards.' Designed to equip you with essential skills and knowledge, this course covers a range of critical modules that will empower you to excel in your role and make a positive impact on the lives of those you care for.   🚀 What You'll Gain: 👉 Standard 1 - Your Role and Responsibilities: Understand and excel in your unique role within the healthcare and social care environment. 👉 Standard 2 - Your Personal Development: Foster your growth with a focus on continuous improvement and personal development. 👉 Standards 3 & 4 - Safeguarding Children and Adults: Learn to create safe environments and protect vulnerable individuals from harm. 👉 Standard 5 - Person-Centered Care: Develop skills to provide individualized, compassionate care that respects the dignity of each person. 👉 Standard 6 - Infection Prevention and Control: Master techniques to prevent and control the spread of infections, ensuring a safe and hygienic environment. 👉 Standard 7 - Health and Safety: Prioritize the well-being of both yourself and those under your care by understanding and implementing health and safety practices. 👉 Standard 8 - Fluids and Nutrition: Gain insights into maintaining optimal hydration and nutrition for improved overall health. 👉 Standard 9 - Equality and Diversity: Embrace diversity and promote equal opportunities for all, fostering an inclusive environment. 👉 Standard 10 - Duty of Care: Understand your responsibilities and obligations towards the well-being of individuals in your care. 👉 Standard 11 - Data Protection and Confidentiality: Safeguard sensitive information and uphold confidentiality to maintain trust and compliance. 👉 Standard 12 - Communication: Hone your communication skills to enhance collaboration and understanding within your team. 👉 Standard 13 - Basic Life Support: Acquire life-saving skills to respond effectively in emergency situations. 👉 Standard 14 - Caring for Mental Health: Develop a compassionate approach to supporting individuals with mental health challenges. 👉 Standard 15 - Privacy and Dignity: Respect the privacy and dignity of individuals in your care, ensuring a person-centered approach.   🌐 Why Choose Our Course: ✅ Flexible Learning: Access the course anytime, anywhere, fitting seamlessly into your busy schedule. ✅ Expert Instructors: Learn from industry professionals with extensive experience in healthcare and social care. ✅ Interactive Modules: Engage with dynamic content, quizzes, and practical scenarios to reinforce your learning. ✅ Certification: Receive a prestigious certificate upon completion, enhancing your professional credibility.   🔥 Don't Miss Out on This Opportunity to Excel in Your Career! Enroll Now and Transform Your Professional Journey! 🔥   Invest in yourself and make a difference in the lives of those you care for. The Care Certificate - 15 Standards is your key to unlocking a fulfilling and impactful career in healthcare and social care. Enroll now and embark on a journey of personal and professional growth!   Course Curriculum Standard 1 - Your role and responsibilities Your role and responsibilities 00:00 Standard 2 - Your personal development Your personal development 00:00 Standard 3 - Safeguarding children Safeguarding children 00:00 Standard 4 - Safeguarding adults Safeguarding adults 00:00 Standard 5 - Person-centered care Person-centered care 00:00 Standard 6 - Infection prevention and control Infection prevention and control 00:00 Standard 7 - Health and safety Health and safety 00:00 Standard 8 - Fluids and nutrition Fluids and nutrition 00:00 Standard 9 - Equality and diversity Equality and diversity 00:00 Standard 10 - Duty of care Duty of care 00:00 Standard 11 - Data protection and confidentiality Data protection and confidentiality 00:00 Standard 12 - Communication Communication 00:00 Standard 13 - Basic life support Basic life support 00:00 Standard 14 - Caring for Mental Health Caring for Mental Health 00:00 Standard 15 - Privacy and Dignity Privacy and Dignity 00:00

It takes more than glue sticks and polite emails to support learning. The EYFS & Initial Teacher Mini Bundle covers Teaching Assistant, Excel, Data Entry, Proofreading, and Communication Skills to help learners navigate both classroom duties and the admin bits in between. Whether you're sorting data, supporting early years learners, or checking over a note twice before hitting send, this bundle keeps you well-prepared. With a focus on the supportive side of education, it’s ideal for learners looking to build confidence without adding stress to the school day. Learning Outcomes: Understand support duties in the Teaching Assistant role. Learn Excel basics for administrative school-related tasks. Gain speed and accuracy with Data Entry techniques. Improve writing quality using essential Proofreading tips. Develop clear and polite Communication Skills. Support team efficiency with structured work habits. Who is this Course For: Teaching assistants building admin and support capabilities. Individuals working in early years education settings. School staff handling Data Entry and simple spreadsheets. Learners proofreading documents or student reports. Anyone refining Communication Skills for school tasks. Parents aiding their children's educational environment. Education staff with multi-tasking classroom duties. Beginners needing flexible teacher support training online. Career Path: Teaching Assistant – £20,500 average UK salary Early Years Support Worker – £21,500 average UK salary School Data Clerk – £21,000 average UK salary Education Admin Assistant – £22,000 average UK salary Proofreader (Education) – £25,000 average UK salary Learning Support Assistant – £23,500 average UK salary

Level 4 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. Course Highlights Accredited by The CPD UK Accredited by International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules MCQ Exam and 24/7 Support Included Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this customer service course for? This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. Aims and Learning Outcomes of this English Grammar Course Upon completion of this training, you will: Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Entry Requirements There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should buy this course from Lead Academy? We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7. Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly We Are Unbeaten By Price And Quality Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course. Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions). Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments. Course Curriculum Overview Introductory Video Setting the Scene Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers Exploring Our Own Experiences Part Two Lesson Three : Meet and Great Meet and Greet Meet and Greet Part Two Lesson Four : Equality and Diversity Equality and Diversity Lesson Five : Telephone skills Developing Your Telephone Skills Telephone Skills Part Two Telephone Skills Part Three Telephone Skills Part Four Lesson Six: Hints and Tips Hints and Tips for Best Practice Hints and Tips Part Two Hints and Tips Part Three Hints and Tips Part Four Hints and Tips Part Five Lesson Seven : Complaints Dealing with Complaints Lesson Eight : Conclusion Conclusion Assessment Assessment - Customer Service Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

🕯️ Prepare to deliver compassionate and expert support with the End of Life Care: 8-in-1 Premium Online Courses Bundle. Combining Pharmacy Technician, Physiotherapy, Communication Skills, Psychology, Team Leader, Report Writing, Nursing, and Problem Solving, this bundle equips you for critical roles in palliative and end-of-life care. Healthcare professionals specializing in end-of-life care need diverse skills from clinical to communication and leadership. This bundle ensures you’re job-ready, compassionate, and efficient in sensitive care environments. Seats are limited — start your journey in end-of-life care today for a fulfilling and vital career. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — trusted by care professionals worldwide. Description The Pharmacy Technician and Physiotherapy courses provide clinical skills to support patient comfort. Communication Skills and Psychology are essential for sensitive patient and family interactions. Leadership training through the Team Leader course prepares you to coordinate care teams effectively. Precise Report Writing ensures clear documentation of care plans, while Nursing knowledge underpins all clinical aspects. Mastering Problem Solving allows you to adapt in challenging situations, providing the highest quality care. FAQ Q: Is this bundle suitable for nurses? A: Yes, and also for care assistants and healthcare workers in palliative care. Q: How is the bundle delivered? A: Fully online with lifetime access. Q: Are certificates provided? A: Yes, for every course completed. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — join the frontline of end-of-life care professionals!

👔 Become a leader in people management with the Advanced Diploma in Strategic People Management: 8-in-1 Premium Online Courses Bundle. Master Equality and Diversity, Crisis Management, Communication Skills, Telephone Etiquette, Disaster Management, Problem Solving, Lean Six Sigma, and Self Motivation—all essential for modern HR and management roles. This bundle prepares you to tackle strategic challenges, lead diverse teams, and implement process improvements. Employers seek candidates with these multidisciplinary skills to drive organisational success. Limited availability — start developing your strategic leadership skills now! Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — your trusted partner in management training. Description Develop a deep understanding of Equality and Diversity principles to build inclusive workplaces. Sharpen your response capabilities with Crisis Management and Disaster Management courses. Boost your workplace communication with Communication Skills and Telephone Etiquette, vital for professional interactions. Solve problems creatively and efficiently using the Problem Solving and Lean Six Sigma methodologies. Maintain personal drive and inspire others with the Self Motivation course. Together, these courses craft a powerful skill set for strategic people managers. FAQ Q: Who benefits most from this bundle? A: HR professionals, team leaders, managers, and aspiring executives. Q: Can I complete the courses at my own pace? A: Yes, fully online with flexible access. Q: Are certificates included? A: Yes, for each completed course. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — trusted by leaders worldwide.

Effective Negotiation Skills for Business Success (Virtual) Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases Summary and Next Steps