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146 Courses

Challenge - Responsible Sales in Hospitality and Retail

5.0(43)

By Knight Training (UK) Ltd

This brand new multi-device, mobile ready e-learning course, Challenge - Responsible Sales in Hospitality and Retail is now available at just £5! Find more about it at https://knight.training/

Challenge - Responsible Sales in Hospitality and Retail
Delivered Online On Demand
£5

Anti-Money Laundering (AML) Training For MLROs, MLCOs And Law Firm Management Course

By DG Legal

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases. As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks. If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017. This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities: How to comply with your obligations and stay compliant FWRA – linked with PCPs Mandatory AML Policies and Procedures - SRA have concerns Training and supervising staff Audits SRA requirements Reporting SARS POCA/TA Fulfilling reporting officer and compliance officer duties Target Audience The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Anti-Money Laundering (AML) Training For MLROs, MLCOs And Law Firm Management Course
Delivered OnlineJoin Waitlist
£99 to £119

Customer Service

5.0(5)

By Wimbledon Training Services

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Customer Service
Delivered Online On Demand
£45.60

Project Management

5.0(5)

By Wimbledon Training Services

This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

Project Management
Delivered Online On Demand
£42

Disciplinary Procedures

5.0(5)

By Wimbledon Training Services

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

Disciplinary Procedures
Delivered Online On Demand
£42

Emergency First Aid at Work – Online Annual Refresher

5.0(5)

By Wimbledon Training Services

This Emergency First Aid Refresher course will highlight some of the most common situations that you might come across and the actions that you can take to help.

Emergency First Aid at Work – Online Annual Refresher
Delivered Online On Demand
£42

Emergency First Aid at Work For Irish Audiences

5.0(5)

By Wimbledon Training Services

This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

Emergency First Aid at Work For Irish Audiences
Delivered Online On Demand
£42

Anti Harassment and Bullying

5.0(5)

By Wimbledon Training Services

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Anti Harassment and Bullying
Delivered Online On Demand
£45.60

Anti-Money Laundering

5.0(5)

By Wimbledon Training Services

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

Anti-Money Laundering
Delivered Online On Demand
£42

Conflict Resolution in the Workplace

5.0(5)

By Wimbledon Training Services

This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

Conflict Resolution in the Workplace
Delivered Online On Demand
£42
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