67 Courses

Getting Started The ILM Level 3 Leadership and Management course is perfect for individuals who have management responsibilities but lack formal training and are committed to enhancing their skills. The course is especially beneficial for team leaders looking to advance to the next management level and managers who must guide their teams through organisational changes, budget reductions, or other challenging situations. With this ILM Level 3 Leadership and Management course, you will develop leadership skills, improve decision-making capabilities, hone management techniques, enhance team performance, and gain a deeper understanding of organisational behaviour. The course will also provide opportunities for practical application of skills in real-world scenarios and open doors to further career advancement. You will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals through an extensive selection of units. Key Benefits For Learners Acquire a range of management skills and apply them in your current role Strengthen your leadership capabilities to inspire and empower teams, and skilfully navigate relationships Elevate your leadership and management proficiency by leveraging your personal knowledge, values, and driving force For Organisations Effective and confident First line managers Better relationships and healthy communication within teams Proven skills: Managers will demonstrate the ability to apply their new skills to drive success in your organisation Equip your managers with the tools to continuously develop their own skills and abilities Career Pathways The ILM Level 3 Leadership and Management can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £30,051 per annum Supervisor, with an estimated average salary of £33,000 per annum Shift Manager, with an estimated average salary of £35,216 per annum Project Officer, with an estimated average salary of £36,451 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements ILM Level 3 Leadership and Management is designed for new aspiring team leaders, which gives an in-depth introduction to the role and responsibilities of a team leader. To be eligible for this course, you must: Be 18 years of age and over Have considerable work experience as a team leader or supervisor or a similar role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Successful learners may progress to a range of qualifications including the following: ILM Level 3 Certificate in Coaching and/or Mentoring ILM Level 3 Certificate or Diploma in Facilities Management ILM Level 3 Certificate in Enterprise and Entrepreneurship ILM Level 4 Award, Certificate or Diploma in Leadership and Management Why gain a ILM Qualification? The Level 3 Award in Leadership and Management is ideal for individuals with management responsibilities who need formal training and are serious about developing their abilities. The course is made up of a wide range of units covering core management skills - such as understanding how to organise and delegate - plus skills in communication, team leadership, change, innovation and managing people and relationships. This flexibility in unit choice allows the course to be tailored to meet the needs of the individual and employer. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Certificate or Diploma in Leadership and Management ILM Level 3 Certificate in Coaching and Mentoring ILM Level 4 Award, Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managing Risk in the Workplace Reference No : 8600-403 Credit : 3 || TQT : 30 UNIT2- Developing People in the Workplace Reference No : 8600-405 Credit : 5 || TQT : 50 UNIT3- Understanding Performance Management Reference No : 8600-323 Credit : 2 || TQT : 20 UNIT4- Understand How to Lead Effective Meetings Reference No : 8600-328 Credit : 2 || TQT : 20 UNIT5- Leading and Motivating a Team Effectively Reference No : 8600-341 Credit : 2 || TQT : 20 UNIT6- Developing Own Leadership Capability Using Action Learning (Diploma only) Reference No : 8600-342 Credit : 10 || TQT : 100 UNIT7- Understanding Change in the Workplace Reference No : 8600-209 Credit : 2 || TQT : 20 UNIT8- Developing Yourself as an Effective Team Member Reference No : 8600-230 Credit : 3 || TQT : 30 UNIT9- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT10- Understanding Innovation and Change in an Organisation Reference No : 8600-301 Credit : 2 || TQT : 20 UNIT11- Planning Change in the Workplace Reference No : 8600-302 Credit : 2 || TQT : 20 UNIT12- Giving Briefings and Making Presentations Reference No : 8600-307 Credit : 2 || TQT : 20 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Learn how to be fully effective in your role without burning yourself out. Course overview Duration: 1 day (6.5 hours) There are only 24 hours in a day, and only so many of those that you want to spend in the office! While many people seem to see working long hours and being highly stressed as a badge of honour you can in fact be more productive and fully effective in your role without burning yourself out. Quite simply in this whirlwind world we need to be great at managing the time and that’s what this interactive one day workshop will teach you. Objectives  By the end of the course you will be able to: Use a selection of tools to set goals, plan and prioritise your time Stop self-sabotaging and create more productive time every day Take control of your day, the time you have available and other people who try to steal your time Hold more effective meetings Manage stress so that you can be at your peak more often Content Getting Started Understanding the need to manage your time effectively Identifying your time stealers Setting goals Getting clarity about what needs to be done Understanding what is urgent and what is important in order to prioritise your tasks Planning your time Using to do lists and other time management tools Stop Self Sabotaging Understanding your time personality and the impact it can have on how you use your time and how others perceive your time management Recognising procrastination and taking action The myth of multitasking Creating focus and clarity in your day Using the time you have to be most productive Taking Control How to assert yourself with others who might be impacting your time management Managing interruptions Saying no and feeling OK about it Negotiating workloads Delegating How to hold productive meetings Managing your meeting attendance effectively Avoiding Burnout Exploring stress and how we respond to it Shifting mindsets Thinking differently Managing overwhelm and panic Tools to manage stress at work

Getting Started The CMI Level 5 Award in Professional Consulting is designed for practising and aspiring Professional Consultants wishing to develop key skills in professional consulting, such as planning and managing consultancy interventions, client relationships, communication and problem-solving tools and techniques. This CMI Level 5 Award in Professional Consulting qualification has been developed in cooperation with the Institute of Consulting. It's a shorter course than the CMI Level 5 Certificate and Diploma, allowing you to develop the most important skills and competencies required to become a consultant. We have a range of modules available for this CMI Level 5 Award in Professional Consulting course, and you can select the modules depending on your career goals and progression. Key Benefits For learners Build strategic skills with consulting, such as organisational structure and culture Develop your skills in one specific area of consulting, such as consultancy interventions, communication, client relationships or problem-solving tools and techniques Attain a good understanding of consulting essentials Focuses on the nature of consulting, personal development and effective communication Develop group dynamics Facilitating core skills Organisation Communicating core strategies for consulting Gives more comprehensive knowledge of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant Gives you the skills and competencies needed to become a consultant Key Highlights Want to get noticed and develop yourself into a successful Professional Consultant? The CMI Level 5 Professional Consulting offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Professional Consulting can open many career pathways including, but not limited to: Management Consultant, with an estimated salary of £55,343 per annum Consultant, with an estimated salary of £46,317 per annum Professional Consultant with an estimated salary of £50,205 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2500 to 3000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Award in Professional Consulting is aimed at practising and aspiring Professional Consultants wishing to develop key skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression IC and CMI recommend for progression once completing the Professional Consulting qualifications would be to progress onto: CMI Level 5 Qualifications in Management and Leadership (RQF) CMI Level 5 Qualifications in Professional Consulting(Certificate or Diploma) CMI Level 7 Qualifications in Professional Consulting (RQF) Why gain a CMI Qualification? You will develop important strategic skills with consulting and have the opportunity to attain a good understanding of the essentials of consulting upon completing this course. Achieving this CMI Level 5 qualification in Professional Consulting will provide you with a significant understanding of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Professional Consulting, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Planning and managing consultancy interventions Reference No : Unit 5030 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the need to adopt a structured approach to managing consultancy interventions. 2. Be able to use project management techniques in a consultancy intervention. 3. Know how to conduct a consultancy intervention. UNIT2- Problem solving tools and techniques for consultants Reference No : Unit 5034 Credit : 9 || TQT : 90 LEARNING OUTCOMES 1. Understand how to identify the client need. 2. Understand data collection methods and confidentiality in a consultancy intervention. 3. Be able to apply analysis tools within consultancy interventions. UNIT3- The client relationship Reference No : Unit 5032 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the importance of the client/consultant relationship 2. Be able to develop and manage the client relationship. 3. Be able to use negotiation and influencing skills in the client/consultant relationship. UNIT4- Introduction to consulting essentials Reference No : Unit 5029 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the nature of consulting. 2. Be able to prepare for professional personal development as a consultant. 3. Know how to communicate effectively with clients. UNIT5- Communication for consultants Reference No : Unit 5033 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the importance of communication. 2. Be able to run effective meetings with clients. 3. Be able to present information, findings, conclusions and recommendations to clients. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Learn the Latest Skills | Acknowledged by CPD | MCQ Based Exam & Tutor Support | Interactive Video Training  If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this lesson from Janets is the perfect opportunity. The course focuses on building practical knowledge so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner. Gain the confidence to excel in any office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing expert involvement, and it teaches you immediately applicable skills. Our Diploma can provide you with the insight, skills and knowledge you need to succeed in this busy career. What Will You Learn? Understand succession planning. Learn the basic computer software you need to know to perform at your best on a daily basis. How to work to a schedule to achieve the best results.. How to present documents and proofread. Organise effective meetings. How to categorise, sub-categorise and manage your filing system effectively. What classes are included in this package? Earn a digital certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is designed for those seeking senior secretarial or administrative jobs in an organization, as well as newcomers seeking their first job in an office setting. Although a good command of the English language is assumed, no prior experience or knowledge is required. Career Path Training offered by the Office Admin, Secretarial and PA could potentially benefit a range of roles, but would particularly enhance careers in: Office Administration Personal Assistant Receptionist Secretary Other administration roles Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement after the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Office Admin, Secretarial and PA Diploma, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Office Admin, Secretarial and PA Diploma Microsoft Word Microsoft PowerPoint Microsoft Excel Recommended Reading Mock Exam Final Exam Recommended Materials Assignment

Overview In our fast-paced business landscape, the well-honed art of minute taking reigns supreme. As meetings explode across every industry, skilled professionals who can distil key discussions and decisions are coveted by all. Blending accuracy, brevity and clarity, minute taking unlocks doors to over 436,000 administrative roles in the UK today. This comprehensive 6 modules of Minute Taking Course empowers you with the exact skills employers and teams desperately need. Moving beyond theory to practical techniques, Minute Taking Course prepares you for real-world success. Learn to structure effective meetings, take concise notes, communicate clearly and build unshakeable confidence. With 49% of assistants securing promotions within a year, seasoned minute takers boast skills to accelerate their career. Join hundreds of our certified graduates working in FTSE 500 companies and beyond. Enrol in our leading minute taking course today - unlock in-demand abilities to thrive across business support, managerial and executive assistant positions in 2023. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Minute Taking Course course covers everything you must know to stand against the tough competition in the Minute Taking Course field.  The future is truly yours to seize with this Minute Taking Course. Enrol today and complete the course to achieve a Minute Taking Course certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Minute Taking Course course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Minute Taking Course course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Minute Taking Course course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Minute Taking Course is suitable for anyone aspiring to start a career in Minute Taking Course; even if you are new to this and have no prior knowledge on Minute Taking Course, this course is going to be very easy for you to understand.  And if you are already working in the Minute Taking Course field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Minute Taking Course course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Minute Taking Course course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Minute Taking Course course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Minute Taking Course course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Minute Taking Course Building Confidence 00:13:00 Module 15: Introduction to Minute Writing 00:20:00 Minute Meetings, Decisions and Actions 00:18:00 Preparation for Minute Taking 00:25:00 Roles and Responsibility of Minute Taker 00:25:00 Technology in Minute Taking 00:12:00 The Meeting Structure 00:16:00 Tips for Minute Taking 00:22:00 Assignment Assignment - Minute Taking Course 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role. This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations. This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Level 3: Public Speaking Diploma Course Course 05: Developing Interpersonal Skills Course Course 06: Meeting Management Diploma Course 07: Document Control and Workflow Management Course 08: Excel for Office Administrator Course 09: Team Management Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day! Learning Outcomes of Receptionist: Office Admin and Reception Develop exceptional customer service skills for enhanced client interaction. Acquire proficiency in minute taking for effective meeting documentation. Enhance public speaking abilities for confident and impactful communication. Learn to cultivate interpersonal skills for better team and client relationships. Gain expertise in managing meetings and controlling office documents efficiently. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 02: Customer Service Training Module 01: Introduction To Customer Service Module 02: Characteristics Of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate With Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £117) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for: Newcomers to office administration Receptionists seeking career advancement Individuals seeking to upskill Requirements You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle. Career path Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including: Senior Receptionist Office Manager Team Leader Customer Service Head Public Relations Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Discover the four reasons you should have a meeting and how you decide who should attend. Without the correct attendees you are wasting your time and theirs. Understand how to run an effective meeting and why it is important to balance structure with content and interaction. Apply our do's and don'ts and implement time-saving tips to run productive meetings in half the time. Learning Objectives Apply the four reasons for holding a meeting, Identify who should attend, Prepare an effective agenda, Implement time-saving tips for getting results in half the time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Making Meetings Matter Certification Productive meetings are those that produce some sort of meaningful change - in ideas, behaviours, decisions or actions. By looking at some key items when planning, preparing for, conducting and concluding meetings, you'll be able to make the most of your meeting time and hold meetings that matter to all. This course will be looking at how to create meetings that matter using the five P's of productive meetings, it will then go on to discuss planning and preparing for, conducting and concluding meaningful meetings in turn. You Will Learn: What the five P's of productive meetings are How to define the purpose of a meeting How to use an agenda to drive an effective meeting How to determine meeting participants Tips on conducting a meaningful meeting How to conclude and follow up effectively Benefits of taking this course: You will learn when a meeting is necessary You will be able to better plan for an effective meeting Your knowledge will allow you to better determine the progress and success of a meeting You will learn how to keep participants engaged and committed You will discover how to better follow through and achieve your meeting's goals

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you ever feel like your meetings are unproductive and drag on forever? A recent study by the Chartered Management Institute found that poorly facilitated meetings cost UK businesses an estimated £26 billion a year! If you're tired of wasted time and frustrated by a lack of progress, then this facilitation skills training bundle is for you. Our comprehensive bundle equips you with the skills and knowledge to lead effective and engaging group discussions. You'll learn how to set clear objectives, manage participation, foster collaboration, and ensure all voices are heard. From planning agendas to handling difficult conversations, this bundle will transform you into a confident and impactful facilitator. This Award in Facilitation Skills at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with Y CPD points) to make your skill development & career progression more accessible than ever! Courses Are Included In this Facilitation Skills Training Bundle: Course 01: Facilitation Skills Training Course 02: Operations Management Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: Process Improvement By becoming a skilled facilitator, you can ensure your meetings are productive and achieve their desired outcomes. This will impress your colleagues and employers, and open doors to new opportunities. Learning Outcomes of Facilitation Skills Training Understand the essential skills required to become an excellent facilitator Learn how to lead people through processes toward agreed-upon objectives Know how to resolve conflict and encourage participation, ownership & creativity Identify ways to help participants of a meeting reach a group consensus Sharpen your relationship-building skills to ensure a positive environment and discussions Understand the key elements of an effective meeting and group discussion Learn advanced leading and blocking techniques to enhance the process Implement Tuckman and Jensen's Group Development strategies in group meetings Invest in your professional development and take control of your meetings. Enrol today and unlock the power of effective facilitation! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Facilitation Skills Get a free student ID card with Facilitation Skills Training program (£10 postal charge will be applicable for international delivery) The Facilitation Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Facilitation Skills course materials The Facilitation Skills comes with 24/7 tutor support Start your learning journey straightaway! Become an expert at leading teams towards a shared consensus and learn how to encourage participation and creativity in group discussions with the Facilitation Skills Training Course. This course will equip you with the essential skills to oversee meetings and group discussions effectively, guiding you through the key stages of facilitation. *** Course Curriculum *** Course 01: Facilitation Skills Training Module 01: Understanding Facilitation Module 02: Process vs. Content Module 03: Laying the Groundwork Module 04: Tuckman and Jensen's Model of Team Development Module 05: Building Consensus Module 06: Reaching a Decision Point Module 07: Dealing with Difficult People Module 08: Addressing Group Dysfunction Module 09: About Intervention Module 10: Intervention Techniques Course 02: Operations Management Module 01: Introduction To Operations Management Module 02: Project Management Module 03: Business Development And Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk And Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course 03: Quality Management Module 01: Introduction To Quality Management Module 02: Total Quality Management Module 03: Quality Measurement And Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations And Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £79 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This bundle is open to everybody. This bundleis ideal for: Team Leaders Project Managers Trainers HR Professionals Consultants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this course, you are to start your career or begin the next phase of your career. Project Manager Team Leader Consultant Trainer Coach Facilitator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Award in Facilitation Skills at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.

Everything a Project Manager Needs to Know to Maximize the Value of One-on-One Time