5073 Courses

Time Management and Productivity (In-Person) Effective time management reduces stress and helps you better adhere to commitments. This course is designed to help you identify personal and organizational priorities and gain better control of where you focus your attention. You will explore the importance of planning and organizing, and you will practice sorting through and setting priorities. You will also learn how to set better time boundaries and manage the demands of others. Working with a time management framework, you will use a set of practical techniques to organize and manage your work to better deliver on your commitments. Techniques for overcoming procrastination will be addressed, as well as strategies for dealing with information overload. What You Will Learn You'll learn how to: Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change o Mind-set o Tool-set o Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan

Time Management and Productivity Effective time management reduces stress and helps you better adhere to commitments. This course is designed to help you identify personal and organizational priorities and gain better control of where you focus your attention. You will explore the importance of planning and organizing, and you will practice sorting through and setting priorities. You will also learn how to set better time boundaries and manage the demands of others. Working with a time management framework, you will use a set of practical techniques to organize and manage your work to better deliver on your commitments. Techniques for overcoming procrastination will be addressed, as well as strategies for dealing with information overload. What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned

Learn life changing breath-work techniques. In this half day workshop, we will gain a deeper understanding of our breath and how we can use it to help regulate our nervous system, release stress and tension from the body and make more space for feelings of safety and well being.  We will combine a deep healing breath-work journey, with guided felt sense meditations, breath awareness, and some great breath techniques for helping you to re-connect with the power of your breath in every day life.  WHAT TO EXPECT? - An introduction to the foundations of conscious connected breathing - Reconnection with your body through a felt sense meditation - Experience intimacy with your breath through breath awareness meditation - A breath-work journey - An opportunity to release embodied holding patterns, stress, tension and unwanted feelings. - Take away breath-work tools to support anxiety and stress  - Sharing circle - Friendly, open and safe space Breathwork gives us the tools to transform, allowing us to let go of whatever may be holding us back and letting us live the lives we truly want to live. Conscious Connected Breathwork and Nervous System regulation is something we can all tap into; we just need the right guidance and tools.  Some of the Benefits of Conscious connected breathwork include: - Release Tension  - Resolve Depression - Reduce Stress & Anxiety - Clear Emotional Blocks  - Heal Trauma - Increased Energy - Better Sleep This workshop is not just a learning experience; it's a transformative journey designed to bring clarity and change into your life.

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included

Recent studies have revealed a significant surge in demand for skilled professionals in Office Management, Admin, and Secretarial roles, reflecting the growing complexity and dynamism of contemporary workplaces. In response to this trend, our comprehensive Office Management, Admin, Secretarial & PA with Touch Typing QLS Endorsed Diploma bundle encompasses a diverse range of QLS Endorsed and CPD QS Accredited courses, meticulously curated to equip learners with the essential competencies needed to excel in these pivotal roles. With Office Management, Admin, Secretarial featuring prominently throughout, this Office Management, Admin, Secretarial bundle promises to be a transformative journey towards professional advancement and career success. In a rapidly evolving corporate landscape, proficiency in Office Management, Admin, Secretarial functions is indispensable for organisational efficiency and productivity. Our Office Management, Admin, Secretarial bundle offers a holistic approach, blending technical expertise with personal development strategies. Through a combination of QLS Endorsed courses such as Advance Certificate in Office Management & Administration, Diploma in Admin, Secretarial & PA, and CPD QS Accredited courses like Minute Taking and Workplace Stress Management, learners gain a comprehensive skill set tailored to meet the multifaceted demands of modern workplaces. Bundle Include includes: QLS Endorsed Courses: Course 01: Advance Certificate in Office Management & Administration at QLS Level 3 Course 02: Certificate Touch Typing Essentials at QLS Level 3 Course 03: Diploma in Admin, Secretarial & PA at QLS Level 5 CPD QS Accredited Courses: Course 04: Minute Taking Course Course 05: Diary Management Course 06: Meeting Management Online Course 07: Report Writing Course 08: Document Control Course 09: Delegation Skills Course 10: Paralegal Training Course 11: Workplace Stress Management Take your career to the next level with our Office Management, Admin, Secretarial bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Office Management, Admin, Secretarial bundle, endorsed by the prestigious QLS and accredited by CPD.Office Management, Admin, Secretarial & PA with Touch Typing QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Office Management, Admin, Secretarial bundle, learners will be able to: Demonstrate advanced proficiency in Office Management principles and practices. Execute Admin tasks efficiently, including diary management and document control. Master the art of Secretarial duties, such as minute taking and report writing. Develop essential PA skills, including meeting management and delegation. Cultivate effective career development strategies, encompassing CV writing and networking. Enhance decision-making and critical thinking abilities for professional success. This Office Management, Admin, Secretarial bundle course delves into the core principles and practical applications of Office Management, Admin, Secretarial, and PA functions, offering a comprehensive understanding of the roles' intricacies. Through a series of meticulously crafted modules, learners embark on a journey of skill acquisition and refinement, mastering essential competencies such as touch typing, diary management, and report writing. Each module is meticulously designed to cater to the diverse needs of professionals across various industries, ensuring relevance and applicability in real-world scenarios. Moreover, learners delve into the art of effective communication, delegation, and stress management, equipping themselves with the tools necessary to navigate the dynamic challenges inherent in Office Management roles. By blending theoretical knowledge with practical exercises and case studies, this Office Management, Admin, Secretarial course empowers learners to become adept problem-solvers and strategic thinkers, poised to drive organisational success and personal growth in today's competitive job market. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Management, Admin, Secretarial course is ideal for: Aspiring Office Managers seeking to enhance their Admin and Secretarial competencies. Professionals transitioning into PA roles or seeking to advance their career prospects. Graduates aspiring to enter the Office Management field. Individuals looking to develop career development skills for personal and professional growth. Anyone interested in mastering decision-making and critical thinking for career advancement. Those aiming to refine their networking skills for enhanced personal success. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path This Office Management, Admin, Secretarial bundle is beneficial for anyone looking to build their career as: Office Manager Administrative Assistant Executive Assistant Personal Assistant Secretary Administrative Coordinator Project Administrator Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Highlights of the Course Course Type: Online Learning Duration: 6 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain extensive knowledge of different types of stress and anxiety. Understand how to stop worrying and how to be happy. Learn how to cope with stress and anxiety. Learn about acceptance and commitment therapy. Know how to define your list of values and core beliefs. Psychology Training for Stress, Anxiety and Panic Attacks Online Course This course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in psychology. Equip yourself with the essential knowledge and skillset that make you a confident psychologist and take your career to the next level. This comprehensive psychology: stress, anxiety and panic attacks online course is designed to help you reach your professional goals.The skills and knowledge that you will gain through studying this psychology: stress, anxiety and panic attacks online course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This Psychology - Stress, Anxiety and Panic Attacks Course at QLS Level 4 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.  This comprehensive psychology: stress, anxiety and panic attacks online course will teach you the theory of effective psychology practice and equip you with the essential skills, confidence and competence to assist you in the psychology industry. You'll gain a solid understanding of the core competencies required to drive a successful career in psychology. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive psychology: stress, anxiety and panic attacks online course is designed for psychology professionals who are aspiring to specialise in psychology. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV.This Psychology - Stress, Anxiety and Panic Attacks Course at QLS Level 4 course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification.  Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive psychology course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this child psychology can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence and open your doors to a wide number of professions within your chosen sector. Entry Requirements This course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction About the Instructor 00:03:00 About the Course 00:06:00 "The Worry-World" Why We Worry So Much - Part 1 00:08:00 Why We Worry So Much - Part 2 00:05:00 Why it is Easier to Be 'Unhappy' Than 'Positive and Happy' - PART 1 00:08:00 Why it is Easier to be 'Unhappy' Than 'Positive and Happy' 00:10:00 What is 'Stress', 'Anxiety', and 'Panic Attack' 00:06:00 Let's learn about 'Stress What is 'Stress' and 'Do We All have it'. - PART 1 00:07:00 What is 'Stress' and 'Do We All have it'. - PART 2 00:07:00 How does 'Stress' Affect Us - PART 1 00:08:00 How Does 'Stress' Affect Us - PART 2 00:07:00 Personality Types & Genetics - PART 1 00:04:00 Personality Types & Genetics - PART 2 00:02:00 Coping Mechanisms: Inability to Manage Stress 00:11:00 How to Cope with Stress and Anxiety Coping Mechanisms: 'Emotion Solving' Vs 'Problem Solving' Strategies 00:12:00 Coping Mechanisms: Addictions & Mental Health 00:14:00 'Good Stress' Vs 'Bad Stress' (Eustress Vs Distress) 00:09:00 When 'Stress' becomes 'Burn Out' - PART 1 00:08:00 When 'Stress' becomes 'Burn Out' - PART 2 00:04:00 Let's learn about 'Anxiety' Anxiety is a 'Stress Response' - PART 1 00:06:00 Anxiety is a 'Stress Response' - PART 2 00:10:00 Does 'Stress' Cause Panic Attacks. 00:07:00 How to Deal With Excessive Worry about Your Health. PART 1 00:04:00 How to Deal With Excessive Worry about Health. PART - 2 00:05:00 How to Deal With Excessive Worry about Your Health. PART 3 00:02:00 The Anxiety Disorders in nutshell Generalised Anxiety Disorder (GAD) 00:10:00 Social Anxiety Disorder - PART 1 00:05:00 Social Anxiety - PART 2 00:05:00 Obsessive-Compulsive Disorder (OCD) - PART 1 00:04:00 Obsessive - Compulsive Disorder (OCD) - PART 2 00:05:00 Let's learn about 'Panic Attacks' Learn to Recognize 'Panic Attack' Symptoms 00:07:00 The Most Effective Methods for Stopping 'Panic Attack' 00:05:00 What is 'Panic Disorder': Diagnosis and Treatment - PART 1 00:06:00 What is 'Panic Disorder': Diagnosis and Treatment - PART 2 00:02:00 The Natural Ways of Boosting Serotonin (The 'Happiness Hormone') - PART 1 00:08:00 The Natural Ways of Boosting Serotonin - PART 2 00:02:00 The Obvious (and Not So Obvious) Reasons for Panic Attacks 00:07:00 The Interesting Facts & Theories about 'Panic Attacks' and 'Anxiety' - PART 1 00:07:00 The Interesting Facts & Theories about 'Panic Attacks' and 'Anxiety' - PART 2 00:05:00 The tools that you can use for 'Stress and A'nxiety Management How 'Breathing' can help with the Mind-Shift 00:08:00 'The 3-3-3 Rule' for Anxiety Management 00:09:00 CBT Techniques for Dealing with 'Anxiety' - PART 1 00:09:00 CBT Techniques for Dealing with 'Anxiety' - PART 2 00:05:00 REBT Tools for Managing Anxiety 00:10:00 Food and Drinks to Add and to Avoid - PART 1 00:05:00 Food and Drinks to Add and to Avoid - PART 2 00:08:00 Food and Drinks to Add and to Avoid - PART 3 00:09:00 HOW TO STOP WORRYING AND BE HAPPY? How to Use 'Mindfulness' for More Peaceful Living 00:00:00 How to Use 'Mindfulness' - PART 2 00:02:00 Acceptance & Commitment Therapy for Reducing Anxiety and Building Positive Mind 00:08:00 ACT PART 2 00:07:00 BONUS LECTURE Defining Your List of Values and Core Beliefs 00:07:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

QLS Level 5 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Telephone Skills Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Telephone Skills Training will help you keep ahead of the pack. The Telephone Skills Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Telephone Skills Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Telephone Skills Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Telephone Skills Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Telephone Skills Training? Course 1: Telesales Executive Training Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 3: Customer Relationship Management Course 4: Sales: Psychology of Customers Course 5: Office Skills Course 6: Dealing With Difficult People Training Course Course 7: Workplace Confidentiality Course 8: Learning Computers and Internet Level 2 Course 9: Level 2 Microsoft Office Essentials Course 10: Stress Management Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Telephone Skills Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Telephone Skills Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructor Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Professional Telephone Receptionist Course Module One: Core Skills Required Module Two: Self-Management (I) Module Three: Self-Management (II) Module Four: Time Management (I) Module Five: Time Management (II) Module Six: Organizing and Planning (I) Module Seven: Organizing and Planning (II) Module Eight: Communication (I) Module Nine: Communication (II) Module Ten: Additional Challenges Course 2: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 4: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Office Skills Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 7: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 8: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Learning Computers and Internet Level 2 Module 01 : Computer Operating and Troubleshooting Module 02 : Internet and Computing - Key Applications Module 03 : Internet and Computing - Tools & Networking Module 04 : Windows 8 for PC Module 05 : Windows 10 - New Developments Module 06 : Cyber Security Awareness Course 10: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Telephone Skills Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Telephone Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

This interactive course has been designed to help participants manage their time more efficiently and to develop the skills for effective workplace planning

🌟 Unlock Your Inner Strength and Navigate Life's Challenges with Confidence! 🌟   Introducing 'Mastering Emotional Resilience: Navigating Life's Crucial Moments' - the transformative online course designed to empower you in facing life's toughest situations with grace and resilience. 🚀 Take charge of your emotional well-being and join this comprehensive journey, divided into strategic modules:   🎯 Module 01: Introduction Set the foundation for your emotional resilience journey. Discover the importance of emotional strength and prepare to harness its power. 🧠Module 02: What Is Emotional Intelligence Dive deep into the core of emotional intelligence. Understand its nuances and how it influences your responses to life's challenges. 🌐 Module 03: The Four Domains of Emotional Intelligence Explore the comprehensive landscape of emotional intelligence, breaking it down into easily navigable segments for practical implementation. ️ Module 04: Moments of Danger Learn to identify and effectively manage moments of heightened emotional intensity. Develop strategies to remain centered and composed in challenging situations. 💬 Module 05: Your Inner Monologue and Body Talk Uncover the secrets of self-talk and body language. Master the art of communicating positively with yourself for enhanced emotional resilience. ⏸️ Module 06: It's In The Pause Discover the transformative power of the pause. Explore techniques to create space between your emotions and reactions, enabling thoughtful responses. 🌟 Module 07: Conclusion Wrap up your transformative journey by synthesizing your newfound knowledge and creating an actionable plan for continued emotional resilience.   👉 What You'll Gain: Tools to navigate life's ups and downs with grace Enhanced self-awareness and self-regulation Strategies to manage stress and emotional triggers effectively Increased confidence in facing challenging situations   💡 Why Choose This Course? Led by seasoned experts, this course amalgamates cutting-edge research with practical strategies. You'll receive actionable insights and exercises designed to catalyze your growth towards emotional resilience. 🤝 Embrace the power within you to conquer life's pivotal moments! Join 'Mastering Emotional Resilience' today and embark on a transformative journey towards a more resilient, empowered you! Enroll now and unlock the secrets to mastering your emotional resilience! 🌟✨ Course Curriculum Emotional Intelligence and You The Crucial EQ Moment - It's in the Pause Introduction 00:00 What Is Emotional Intelligence 00:00 The Four Domains of Emotional Intelligence 00:00 Moments of Danger 00:00 Your Inner Monologue and Body Talk 00:00 It-s In The Pause 00:00 Conclusion 00:00