872 Courses

The ocean stretches out before you, its vast expanse hiding secrets and perils within its depths. As you gaze out, the importance of lifeguard training for lifesaving becomes crystal clear. The Lifeguard Training for Lifesaving course is your gateway to mastering the skills and knowledge needed to safeguard the lives of beachgoers, swimmers, and others in aquatic environments. People in the UK should learn about this topic because aquatic environments are a common recreational area. With beaches, lakes, and swimming pools located throughout the country, it is vital to have a strong understanding of lifeguard training for lifesaving. From seasoned lifeguards seeking to hone their skills to newcomers eager to learn, this course is an invaluable resource for anyone interested in making a difference in their community. Whether you're a surfer, swimmer, or simply someone looking to give back to their community, the Lifeguard Training for Lifesaving course is an essential tool for mastering the art of lifesaving. The ocean's vast expanse may seem daunting, but with the skills and knowledge gained through this course, you will be ready to take on any challenge and save lives in the process. Learning Outcomes: Understand the role and responsibilities of a professional lifeguard, including observation and risk management. Learn the proper techniques for emergency response activities, including rescuing both responsive and unresponsive victims. Gain knowledge of injury prevention methods and strategies to reduce the risk of accidents in aquatic environments. Develop an understanding of first aid techniques for respiratory and cardiac emergencies. Learn the importance of team communication and coordination during lifeguard operations. Understand the legal and ethical considerations of lifeguarding and the importance of professionalism. Why Prefer this Lifeguard Training for Lifesaving Course? Opportunity to earn a certificate accredited by CPD QS after completing this Lifeguard Training for Lifesaving course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support The Lifeguard Training for Lifesaving course is designed to provide learners with the skills and knowledge needed to become a professional lifeguard. This course covers a wide range of topics, including lifeguard observation, safety and risk management, emergency response activities, injury prevention, first aid, respiratory emergencies, cardiac emergencies, and more. Through theoretical knowledge, learners will be equipped the skill to handle any emergency situation in aquatic environments. The course emphasises the importance of communication and teamwork, as well as legal and ethical considerations surrounding lifeguarding. Upon completion of this course, learners will have the confidence and expertise needed to become a lifeguard of the highest standard. Certification Upon successful completion of the Lifeguard Training course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to become professional lifeguards, whether at a beach, pool, or other aquatic environment. Swim coaches or instructors looking to expand their skillset and knowledge of lifeguarding. Fitness enthusiasts or athletes seeking to add a valuable skill to their repertoire. Parents or guardians wanting to ensure the safety of their children in aquatic environments. Anyone interested in learning the art of lifesaving and making a difference in their community. Requirements You will not need any prior background or expertise. All you need to take this Lifeguard Training for Lifesaving is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Professional Lifeguard (GBP 20,000-35,000 per year) Beach or Pool Manager (GBP 25,000-50,000 per year) Swim Coach or Instructor (GBP 15,000-30,000 per year) Emergency Medical Technician (GBP 20,000-30,000 per year) Leisure Centre Manager (GBP 30,000-50,000 per year)

Private Investigator Diploma with Criminal Intelligence Analyst Are you eager to develop your investigative abilities as a private investigator? Then, we cordially invite you to enrol in our thorough and interesting Private Investigator Course for in-depth understanding and useful skills in this industry. Throughout this Private Investigator Course, you will explore various aspects of Private Investigator and delve into its fundamental concepts. Also, the Private Investigator Course explains the advanced techniques and real-world applications. Moreover, the Private Investigator Course will cater to your needs and help you achieve your learning goals. The Private Investigator Course is helpful to learn various trips and tricks of investigation business. To learn the ethics, professionalism, information sources and business operation enrol our Private Investigator Course as soon as possible! Why Choose Private Investigator Diploma Course from Us Self-paced Private Investigator Diploma course, access available from anywhere. Easy to understand, high-quality study materials. Private Investigator Diploma Course developed by industry experts. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Private Investigator Diploma course. Main Course: Private Investigator Diploma Gift Course : Criminal Intelligence Analyst **Other Benefits of Private Investigator Course Private Investigator Course offers Free 2 PDF Certificates Private Investigator Course offers Lifetime Access Private Investigator Course offers Free Retake Exam Tutor Support is available to this Private Investigator Course. [ Note: Free PDF certificate as soon as completing the Private Investigator course ] Private Investigator Diploma with Criminal Intelligence Analyst Course Curriculum Of Private Investigator Module 01: Introduction to Private Investigation Module 02: Private Investigation Process Module 03: Types of Crimes and Criminal Classification Module 04: Initiating an Investigation Module 05: Crime Scene Investigation and Photography (Part 1) Module 06: Crime Scene Investigation and Photography (& Part 2) Module 07: Evidence Collection Techniques Module 08: Locating Missing Persons Module 09: Interview and Interrogation Skills Module 10: Identification Methods and Information Sources Module 11: Fingerprint Analysis and Verification Module 12: Handwriting Examination Module 13: Surveillance and Suspect Tracking Module 14: Counter-Espionage and Anti-Surveillance Module 15: Domestic Investigations and Case Types Module 16: Firearm Basics for Private Investigators Module 17: Preparing Investigative Reports Module 18: Professional Ethics for Private Investigators Module 19: Operating a Private Investigation Business Assessment Method of Private Investigator After completing each module of the Private Investigator Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Private Investigator After completing the MCQ/Assignment assessment for this Private Investigator course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Private Investigator Diploma with Criminal Intelligence Analyst The Private Investigator Course Diploma is intended for people who want to improve their knowledge and abilities in the field of private investigation. Requirements Private Investigator Diploma with Criminal Intelligence Analyst Students who intend to enrol in this Private Investigator Diploma course must meet the following requirements: Private Investigator Diploma: Good command of the English language Private Investigator Diploma: Must be vivacious and self-driven Private Investigator Diploma: Basic computer knowledge Private Investigator Diploma: A minimum of 16 years of age is required Career path Private Investigator Diploma with Criminal Intelligence Analyst Successful completion of the Private Investigator Course can lead to a variety of fascinating job prospects in private investigator-related industries. For example: Private Investigator Specialist Private Investigator Researcher Private Investigator Educator Certificates Certificate of completion Digital certificate - Included

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Suzie Joughin Senior Executive Assistant at the Houses of Parliament Restoration & Renewal. Suzie is an experienced senior executive assistant, specialising in the public and third sectors.  Suzie’s career highlights include senior administrative roles in Cancer Research UK, the largest independent cancer research charity in the world; UK Research and Innovation, the UK’s national funding agency investing in science and research in the UK during the Covid-19 pandemic; and her current role on the Houses of Parliament Restoration and Renewal Programme.  Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Start a transformative journey with our 'Beauty Therapy' course, where the art of aesthetics and skincare science harmoniously blend. This comprehensive course offers a deep dive into the multifaceted world of beauty, meticulously designed to cater to both novices and those seeking to refine their expertise. Each module is a stepping stone towards mastery in this field, from the intricacies of hair removal techniques to the essentials of salon safety. Engaging in beauty therapy courses like this not only equips you with the necessary skills but also provides a solid foundation for a thriving career, underpinned by the assurance of beauty therapy insurance and opportunities for beauty therapy apprenticeship. Learning Outcomes: Proficient understanding of various hair removal techniques, including waxing and threading. Ability to conduct thorough client consultations, maintaining professionalism and appropriate dress code. Comprehensive knowledge of infection control, hygiene practices, and salon safety protocols. Mastery in operational procedures within a beauty therapy setting. Expertise in pre and post-waxing care, ensuring optimal client satisfaction and safety. Why buy this Beauty Therapy Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Beauty Therapy you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Beauty Therapy course for? Individuals aspiring to become professional beauty therapists. Beauty enthusiasts seeking formal education in this sector. Professionals aiming to expand their skillset in hair removal techniques. Entrepreneurs planning to establish their own beauty salons. Those interested in gaining qualifications for a beauty therapy apprenticeship. Prerequisites This Beauty Therapy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Beauty Therapist: £18,000 - £25,000 Per Annum Salon Manager: £22,000 - £30,000 Per Annum Waxing Specialist: £20,000 - £28,000 Per Annum Skin Care Consultant: £19,000 - £26,000 Per Annum Freelance Beauty Professional: £25,000 - £35,000 Per Annum Beauty Therapy Educator: £24,000 - £32,000 Per Annum Course Curriculum Beauty Therapy Module 01: Hair Removal 00:23:00 Module 02: Types of Hair Removal 00:21:00 Module 03: Introduction to Waxing 00:24:00 Module 04: Threading 00:17:00 Module 05: Client Consultation and Dress Code 00:10:00 Module 06: Infection Control, Hygiene and Salon Safety 00:16:00 Module 07: Operational Procedures 00:09:00 Module 08: Waxing Before and Aftercare 00:08:00 Mock Exam Mock Exam - Beauty Therapy 00:20:00 Final Exam Final Exam - Beauty Therapy 00:20:00

Learn up-to-date skills | CPD UK & IPHM Accredited | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training | Instant Result | Lifetime Access This course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in reiki. Equip yourself with the essential knowledge and skillset that make you a confident reiki master or teacher and take your career to the next level. This comprehensive reiki master/teacher certification course is designed to help you reach your professional goals. The skills and knowledge that you will gain through studying this reiki master/teacher certification course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive reiki master/teacher certification course will teach you the theory of effective reiki practice and equip you with the essential skills, confidence and competence to assist you in the reiki industry. You'll gain a solid understanding of the core competencies required to drive a successful career in reiki. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive reiki master/teacher certification course is designed for reiki professionals who are aspiring to specialise in reiki. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - The Complete Accredited Reiki Master / Teacher Certification 00:00:00 Introduction to the Programme Programme Overview 00:01:00 Introduction to Reiki 00:17:00 Reiki Level I The Five (5) Principles of Reiki 00:01:00 All about Aura, Chakra and Kundalini 00:04:00 Exercises to feel the Reiki Energy 00:05:00 Diagnosing Imbalanced Chakras 00:13:00 Diagnosing Abnormal Aura 00:09:00 Aura Scanning Technique 00:01:00 Applying Reiki on Self 00:02:00 Applying Reiki on Others 00:01:00 Applying Reiki on a Group 00:01:00 Healing Past Life and Incidences 00:01:00 Reiki Level II The Three Pillars of Reiki Session: Gassho, Reiji-Ho, and Chiryo 00:01:00 Reiki Level II Symbols: Cho Ku Rei, Sei He Ki, Hon Sha Ze Sho Nen 00:05:00 Distance Reiki 00:01:00 Reiki Level III / Master / Teacher Reiki Master Symbols (Level III): Dai ko Myo, Tam-A-Ra-Sha 00:02:00 Teaching Reiki 00:01:00 Attuning Students: Face to Face, Distance, Group Attunements, and Ceremony 00:04:00 Novel Reiki Techniques Color Reiki 00:01:00 Crystal Reiki 00:01:00 Animal Reiki 00:01:00 Reiki Professional Practice Ethical Issues and Professionalism in Reiki Practice 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Personal Trainer: Personal Trainer Online Training A personal trainer is someone who develops and delivers safe and effective exercise programmes for seemingly healthy individuals and groups, as well as those who have medical clearance to exercise. They motivate clients by working together to set goals, providing meaningful feedback, and being a trustworthy source of accountability. Do you have an interest in the fitness trainer profession? Are you looking for the best Personal Trainer course certification in the industry? If this is the case, you should not be concerned. We are here to meet your needs. Our professionals created this course to provide you with advanced skills, knowledge, and confidence to help you build a long-term career in this field. This Personal Trainer course is ideal for those who are currently working or hoping to start a career in the trainer profession. This Personal Trainer course course is also appropriate for anyone with an interest in or desire to learn a variety of fundamental skills required to become a successful personal trainer. This course is a comprehensive, online course that will provide you with a complete understanding of the topic. Courses are included in this Personal Trainer: Personal Trainer Training Bundle Course Course 01: Personal Trainer Course 02: Level 5 Nutritional Therapy Course Course 03: Nutrition Course (Level 3 Certificate) Special Offers of this Personal Trainer: Personal Trainer Training Course This Personal Trainer Course includes 5 FREE PDF Certificate. Lifetime access to this Personal Trainer Course Instant access to this Personal Trainer Course Get FREE Tutor Support from Monday to Friday in this Personal Trainer Course [ Note: Free PDF certificate will provide as soon as completing the Personal Trainer: Personal Trainer Training course ] Personal Trainer: Personal Trainer Online Training Industry Experts Designed this Personal Trainer: Personal Trainer Training course into 15 detailed modules. Detailed course curriculum of Personal Trainer: Personal Trainer Course Module 01: Professionalism and Presentation Module 02: Planning a Personal Training Session Module 03: Delivering a Personal Training Session Module 04: Skeletal Articulations and Joint Movement Module 05: Injury Prevention Module 06: Muscular System Module 07: Energy Systems Module 08: Cardiorespiratory System Module 09: Nervous System Module 10: Hormonal Responses to Exercise Module 11: Health and Fitness Assessment Module 12: Psychological Aspects of Personal Training Module 13: Nutrition Module 14: Training Adaptations Module 15: Exercise Planning and Programming Assessment Method of Personal Trainer course After completing each module of the Personal Trainer: Personal Trainer Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Personal Trainer course After completing the MCQ/Assignment assessment for this Personal Trainer: Personal Trainer course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Personal Trainer: Personal Trainer Online Training This Personal Trainercourse is designed for those who want to learn the skills needed to start a successful career in the fitness industry. Our Personal Trainer: Personal Trainer Training course is also suitable for anyone interested in learning the science of weight loss and developing the ideal workout routine to achieve their long-term fitness goals. Requirements Personal Trainer: Personal Trainer Online Training Students who intend to enrol in this Personal Trainer: Personal Trainer Training Course Training course must meet the following requirements: Personal Trainer: Good command of the English language Personal Trainer: Must be vivacious and self-driven Personal Trainer: Basic computer knowledge Personal Trainer: A minimum of 16 years of age is required Career path Personal Trainer: Personal Trainer Online Training After completing Personal Trainer: Personal Trainer Training course, you will have the necessary knowledge and skillset to start your training business.

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Elevate your career with our Receptionist course! Gain mastery in communication, front desk management, scheduling, and more. Become an office cornerstone. Enrol now!

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.